120 comments found.
Hi every body Is there a way to make a one page site? Because when I make personalized link in my menu with my anchors that point to an ID of the home page it works EXCEPT that when I am in mobile version, the responsive menu when I click on a link with anchor in the menu it points to the ID on the page but it does not close the menu so i don’t see the content i need to close manually to access?? What css to add to tell it that after clicking on the link it closes the responsive menu??
Hi there,
If your support has expired, you can also reach us via email at support@thememove.com. However, email is not our main support channel, so the response time will be slower than usual since we must first process support tickets in the Ticksy system.
Best regards.
Since the last version of wpbakery Version 8.4.1 All my layout blocks have disappeared, only the first row remains visible… WpBakery says that the problem come from your theme. All my layout blocks have disappeared, only the first row of my layout remains visible. However, when I go into code mode in the editor I can see everything, but in wpbakery mode I can’t.
I have update the last version of tractor and now it’s ok, exept the heading module if i use aweson icon it doesn’t appear. I can use only the other one like ion icone. Awesome doesn’t display
Hi there,
If your support has expired, you can also reach us via email at support@thememove.com. However, email is not our main support channel, so the response time will be slower than usual since we must first process support tickets in the Ticksy system.
Best regards.
Hi when do you update Clipboard plugin – v.5.0.5 tp Clipboard plugin – v.5.0.6 ?
Hi
We’ll be updating this plugin in the next theme version soon.
Best regards.
There is a bug in the customizer… Top bar 8 for exemple there is no possibility to change the button text. It had disapear, and also when you are in that panel you cannot go back in other menu of customizer. You should close the customizer, then open again.
OUPS NO BUG SORRY
Hi there,
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Best regards.
I just want to add a link to the phone number in the menu item ( tel: 514-223-6256 ) www.wrapco.ca
Hi there,
If your support has expired, you can also reach us via email at support@thememove.com. However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Best regards.
Will there be an update for this theme with WP Bakery compatible with PHP 8.2? Thanks!
Yes, there will be. If you have any problem with the theme, please open a support request here https://thememove.ticksy.com/submit/, then we will guide you step by step.
Best regards.
Is it possible to receive the “Classic Design” demo file in order to import it and start creating a site from that instead of creating it from scratch? The theme doesn’t contain the demos files and can’t find them online.
Hi there,
Please open a support request here https://thememove.ticksy.com/submit/, then we will guide you step by step.
Best regards.
Hi. I need help editing the blog visitor comment form. Here I attach an image of what I want to edit: https://mio.pe/Imagenes/post.png. That is, I want to modify the original text. For example I would like to edit “Write a Comment”. Awaiting your comments.
Hello
You can use Loco Translate plugin to change it:
https://thememove.ticksy.com/article/13941/When creating language file to translate, you should select Custom option to make translation file safe when updating the theme:
https://prnt.sc/klLrolv1_zT5 https://prnt.sc/j8RbHjFW7_RSThanks
My website can’t be loaded on the phone. Anyone can help?
Hi there,
If your support has expired, you can also reach us via email at support@thememove.com.
However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Best regards.
Hello! i´m trying to find how to change or disable the loading animation item that shows up when clicking some menu page option, could you tell me please how can i change this?
Hi there,
Please open a support request here https://thememove.ticksy.com/submit/, then we will guide you step by step.
Best regards.
Sure, which category or product should i choose to get the support?
You can choose category Tractor as your item’s name.
Regards.
Hi everybody ! Anybody know how to insert a fontawesome icon in social icon of the customizer ? Cause it accept only ion icon library and i need the tiktok icon that it doesn’t exist in ion icon library…
Hello
Please submit a ticket in our support system https://thememove.ticksy.com/ then we will help you check it.
Thank you.
Hi!
Where can I edit the language zone and how is it working, please? Screenshot: https://prnt.sc/GcyxujyBX1ep
Regards!
Hi,
You need to purchase WPML plugin to make it work
Regards
Ok, where can I disable it from, then?
Thank you!
Oh, I found it. Thanks!
PS: do you know why the demo website is down so often, please?
Hi. I want to edit all the texts of the “Blog” module, but I haven’t found the exact section to modify the texts, can you help me with that. I attach an image where I point out the text that I want to modify: https://mio.pe/Imagenes/blog01.png Thanks for your help.
Hi,
It is the post excerpt.
You can edit your post to change it here https://prnt.sc/N2hB06OKpKSo
Regards
Hi, I’m looking for this option and I can’t find it. Where can I locate it?
You can enable it here https://prnt.sc/i3ZlyVQ2nT3V
Regards
OK thanks.
I’m editing the “Essential Construction” template but I want to change the footer icon but I can’t edit because I see shortcodes. I need to change the Tractor logo, can you help me?
Thank you, with your help we were able to solve the problem.
I am about to create the footer in my site and when im going to make a change to footer I don’t have the option to create the footer with wp Bakery page builder. I can make it only with text editor.
Also the same in case studies and service.
Only in pages I have the option to created with wp Bakery page builder.
Is it possible to create the footer, case studies and service with wp Bakery page builder?
Thanks you and have a nice day.
Hello,
You need Enable WPBakery Page Builder for pages, posts and custom post types here: https://prnt.sc/wHoRpEchnr9I
Regards
Hi, I tried to open this template today and is not working.. Can you please tell me if this is just temporary? Or if there is a bigger problem with it? I was thinking about purchasing it, we have already seen it right, but now it doesn’t work. Thank you
Hi,
Thank for your information.
Our team will check and fix it immediately.
Regards
Hi again. Thank you for the fix!
Hi, the Social Networks element in the footer is not working on mobile. https://firetron.com The icons are there but you click and nothing happens. It’s like there’s no link there on mobile. Please let me know. Thanks!
Nevermind. I found a workaround.
Hello, can you tell me if it is possible to remove the animations automatically without disabling them one by one? Greets Silvia
Hello,
You can use this CSS code in Customize > Addition CSS section
.tm-animation { animation: none !important; opacity: 1 !important; }
or disable the animation mode here https://prnt.sc/vW4wrvV4NpbJ
Bonjour,
Nous avons le thème Tractor sur notre site. Quand nous activons la recherche dans le Header, les produits du catalogue ne ressortent pas dans la recherche, est-ce normal ? Merci
Hi,
I don’t see the purchased badge on your account.
Please submit a ticket in our support system https://thememove.ticksy.com/ then we will help you check it.
Thank you.
I want to buy this theme, but i want the look of the live preview? the demos does not have same look?
