284 comments found.
Is there any way to show all brands on a page?
Hi,
You can show Brands A-Z list using Elementor.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
Hi, I’m really interested in purchasing this theme because it looks amazing! However, I plan to use it for selling home appliances and food products instead of auto parts. Would that be possible? For example, can I easily change the categories and product types to fit my store?
Thank you!
Hi,
First of all, thank you for your interest in Partdo.
Yes. You can change the categories and edit the product types.
If you need further assistance, please let us know 
Best Regards.
Pre sale Question : 1. Can we Add custom fonts ? 2. Can we edit mobile bottom menus ? 3. Can we make the whole site for whatsapp only ordering website ? 4. Can we disable buy now or add to cart fuctionality for only Whatsapp based website ? 5. Can we add custom sub categories inside main categories ? 6. Does it support translate press for RTL Support ? (Arabic site).
If all the above is possible then I will 100% buy the theme.
Hi,
First of all, thank you for your interest in Partdo.
1-) You can use a third party plugin to add a custom font.
2-) Yes. You can edit the mobile bottom menus.
3-) You can disable the “add to cart” and you can activate “order on WhatsApp” option.
4-) Yes. You can disable the “add to cart” and the “buy now” button.
5-) You can create unlimited categories.
6-) Yes. The theme is compatible with RTL.
If you need further assistance, please let us know 
Best Regards.
Hey thanks for replying… Can you mention custom font plugin that is compatible with the theme ?. And one more thing … Do we need Elementor Pro to make changes in pages ?
Hi,
You’re welcome.
1-) You can use a third party plugin from wp.org.
2-) You don’t need Elementor Pro to make changes.
If you need further assistance, please let us know 
Best Regards.
Can I change the primary domain for my registration key? Please…
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Thank you sir…
You’re welcome 
Hi, I’m no longer able to close my site; it says there’s a critical error. I enabled PHP’s diaplay_error function to display the error and inform you that there’s a problem with the partdo-core plugin. I updated it, but the error persists. Can you tell me if there’s any updates I should make?
Hi,
The latest version of the plugin doesn’t have a bug. Please try to check the third party plugins.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
I have used the liscense while ago on testing site could you please revoke it so I can use it on live site?
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
I was considering purchasing this theme but from the demos, I noticed that there are no page titles on the pages (contact us, Blog, Wishlist, Shop, Cart, Checkout, My Account etc). I wanted to confirm if this feature would be worked upon in the future update or whether it could be activated in the theme itself upon purchase.
Hi,
You can add a title for the following pages.
Contact Us, Wishlist, Cart, Checkout, My Account. The pages have been created with Elementor.
When you contact our support team, they will also help you to add a title for Blog and Shop page.
If you ned further assistance please let us know 
Best Regards.
Hello! It seems there’s an issue with the theme’s Perfect Scrollbar (both on mobile and desktop devices). Whenever the user tries to scroll down or up, it has such a high speed, it makes all of our visitors extremely frustrated. The same issue also affects your demos.
I’ve seen another user mentioning it here, but there wasn’t any solution.
How can we decrease the speed when scrolling through the mobile menu?
Hi Please reset my purchase code. When I try to install a website on a new domain, it says it’s not available.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hi Please reset my purchase code.
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
I’ve enabled the Newsletter Popup in the theme options, but it doesn’t appear on the frontend. why?
helo please why is it that the ‘lost password’ item on my account page doest work?
I am trying to edit homepage so i click on edit with elementor option, but its taking me to “That Page Cant Be Found” page
The Purchase Code is not working, displaying the message – Purchase Code Registered Before. Need Help
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hi, I have a seemingly simple question, but I haven’t been able to figure it out for a few days. In the mobile menu, how do I update the phone number, email address, and menu links (unlike on desktop)?
I accessed the “Customize” options and couldn’t find any options to edit the phone number or email address, either in widgets or in translations. Could you give me some advice on how to update this information, please? Thanks in advance!
Version 1.3.8 has not yet arrived for me to update automatically. https://imgur.com/a/Q1wChcD
Hi,
Please check the token you have created. If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
The token was configured correctly as you can see in the attached image
https://imgur.com/a/jjOBjmgHi,
Please create a new support ticket using the link below and our support team will gladly assist you.
Click Here To Get KlbTheme Support
We look forward to helping you!
Best Regards.
I can’t find any new additional features in this version: v1.4.2 —Added: KLB AI integration to generate product descriptions using OpenAI. —Added: KLB AI integration to generate product short descriptions using OpenAI. —Added: “Generate Full Description (AI)” and “Generate Short Description (AI)” buttons to WooCommerce product edit page.
Hi, I want to revoke or reset purchase code. Thank You
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Hi I would like to use my purcase code on a new site please delete it from the old one thanks
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
I have purchased this product, but I have deleted it and the support service has expired. If I extend the support service, will you be able to help me install it on my website?
I WANT TO REVOKE OR CHANGE THE PURCHASE CODE PLEASE
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.