385 comments found.
Hi, I’d like to suggest a birthday reminder function for users in the admin panel.
Hello,
Thank you for your suggestion.
Currently, KiviCare does not include a birthday reminder feature in the admin panel, and we do not have plans to add this functionality in upcoming updates.
If you require this feature, it would need to be implemented through customization based on your specific requirements. If you are interested in customization, you can connect with our team. You can reach them via this link: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8Thank you again for your suggestion.
Hi, I would like to know which payment methods we can integrate, such as PayPal or Stripe. Also, is it possible for patients to book an appointment and complete the payment without creating an account?
Hello,
In KiviCare, PayPal, WooCommerce, and KnitPay gateway support are already integrated in KiviCare Lite and KiviCare Pro.
If you would like to use additional payment gateways such as Stripe or Razorpay, you will need to purchase the respective add-ons:
Stripe Add-on: https://codecanyon.net/item/kivicare-stripe-payment-gateway-addon/49466463 Razorpay Add-on: https://codecanyon.net/item/kivicare-razorpay-payment-gateway-add-on-/42845237Regarding appointment booking, currently it is mandatory for patients to create an account before booking and completing payment. Guest booking without account creation is not available at this time.
does this theme have customer login and dashbard, so that i can use for online consultation, if yes what all features are there in that
Hello,
Yes, the theme includes customer (patient) login and a dashboard that can be used for online consultations.
Patients can register/login, book appointments, view appointments, bills, and encounter details, and manage their profiles. Doctors have their own dashboard to manage appointments, patients, encounters, and conduct online consultations using Telemed add-on (Zoom).
Let us know if you need more details.
can the patients see the prescription and lab reports in their dashboard?
Hello,
Yes, patients can view and download their prescriptions and also download their lab/medical reports directly from their dashboard.
You can explore this functionality in the KiviCare demo: https://demo.kivicare.io/
Let us know if you need more details.
Hello, please check with the update, the language field has disappeared.
With the latest update, the language selection option has been moved from the user profile to the header, so it’s no longer shown in the profile section. => https://prnt.sc/O8gqT3wYJufe
Additionally, in the new KiviCare version, we have changed the text domain, so translations need to be re-done. Please refer to the migration documentation for translation-related changes: https://documentation.iqonic.design/kivicare-wordpress/kivicare-lite/documentation/migration/kivicare-migration-rollback-guide-v4-0-0/
If the language selector is still not visible after this, please generate a support ticket so we can check it specifically for your site: https://iqonic.desky.support
Let us know if you need further assistance.
Hello Possible to integrate local payment gateway ? Do you provide this integration service ? How much ?
Hello,
Could you please share which local payment gateway you would like to integrate?
We already provide WooCommerce payment gateway compatibility. If your local payment gateway is supported via a WooCommerce add-on, you can use that add-on with KiviCare without any custom integration.
Once we know the exact gateway, we can better guide you on feasibility and available options.
Wave or Orange Money
Hello,
Thanks for sharing the payment gateways.
For Wave and Orange Money, we found some WooCommerce add-ons that may support these gateways:
Free WooCommerce plugin: https://wordpress.org/plugins/mesomb-for-woocommerce/ Wave + WooCommerce integration via Zapier: There are also paid WooCommerce plugins available for these gateways. You can search online using keywords like: “Wave WooCommerce payment gateway” or “Orange Money WooCommerce payment plugin”
https://zapier.com/apps/wave/integrations/woocommercePlease note that we have not tested these gateways, so we can’t guarantee compatibility. Since KiviCare works with WooCommerce payments, any gateway that works correctly with WooCommerce should also work with KiviCare.
Let us know if you need further guidance.
if I want to edit the size of the Prescription when i print it which file should i edit .
You can find the method kcPrescriptionHtml in the following file:
wp-content/plugins/kivicare-clinic-management-system/utils/kc_helpers.php
Around line 5617.
You can modify the HTML/CSS there to adjust the prescription size for printing.
Can my client do bussiness (charge money) with the regular license?
Extended license of $2600 its way expensive?
Thank you for your question.
Yes, your client can run a business and charge money using the Regular License for KiviCare – Medical & Health WordPress Theme for Clinics.
The Regular License permits commercial use, which means it can be used for:
Clinic or hospital websites
Accepting patient bookings and payments
Providing paid medical services online
An Extended License is not required in this case.
The Extended License, which is priced higher, is only necessary when the theme itself is being:
Resold or redistributed
Included in a SaaS or product that is sold to end users
Used in a system where users are charged specifically to access the theme or software
If the theme is used on a single clinic website for providing services, the Regular License is sufficient and fully compliant with Envato’s licensing terms.
Hi, I just bought the plugin and I realized wp-admin/admin.php?page=dashboard#/help is not being translated. Ive used Loco plugin and it does not find those strings in the code to get it changed. Is that really missing in the plugins files? Thank you!
And the sidebar dashboard is not side closing too. I noticed that in mine installation and checked it in the demo. It is really with an issue too. Is that a code and a file I could update with to fix that? Thank you! 
I noticed a problem, even disabling the billing module I am forced to inform an amount when registering a new service, and this appears in the patient’s account.
Hello,
Currently, in KiviCare, when you disable the billing module, it will remove the billing section from the sidebar, and the billing modal will not appear when closing an encounter — the encounter status will update directly instead.
However, while creating a service, the amount input field will still be displayed at this time.
Is it possible to hide the charge field from the doctor’s panel? I wouldn’t want him to have access to my profit
As of now, there is no built-in option to hide the charge field specifically for the doctor role. Currently, the only available permission is to hide the billing section for the doctors module.
If needed, custom development can be done to restrict access to the charges field.
I need this
How can I see the price to do that?
Thank you for confirming your interest. We can implement the option to hide the charge field from the doctor’s panel through the customization. For customization, please connect with our BDS team here: [Join our BDS Team](https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8)
Can I add fields to the registration form?
external plugin field in register page?
Yes, you can add custom fields to the registration form.
You can use our Custom Fields module to add fields on the registration shortcode. You can also see it in action on our demo here:
https://demo.kivicare.io/This allows you to extend the registration form with any additional information you need.
1)what’s the difference between this project and these two below ( beside the framework and flutter app) I want to know features options it’s confusing
- https://codecanyon.net/item/kivicare-flutter-app-clinic-patient-management-system/30970616
- https://codecanyon.net/item/kivicare-complete-clinic-management-system-laravel-flutter/53137285
2) and where can I find list of add-ons available to each one ?
3) Is there addon plugin for google calendar and google sheet ?
4) is the mobile flutter app from the other compatible with this one api ?
5) Can we disable some feature for example I want to use this specifically for Pharmacy or Dentist to switch between them ?
1) What’s the difference between this project and the other two (besides the framework and Flutter app)? I want to know the feature differences—it’s confusing.
KiviCare Flutter App Clinic & Patient Management System This product is the Flutter mobile app for Android, which uses the WordPress version of KiviCare as its backend.
KiviCare Complete Clinic Management System – Laravel & Flutter This is a separate version built on Laravel. It is not compatible with the WordPress Flutter app.
2) Where can I find a list of add-ons available for each one?
All official add-ons are available on CodeCanyon. Here’s the list:
1. KiviCare Pro Clinic & Patient Management System EHR Addon 2. KiviCare Telemed Addon 3. KiviCare Stripe Payment Gateway Addon 4. KiviCare Encounter Body Chart Addon 5. KiviCare Webhook Addon 6. KiviCare Google Meet Telemed Addon 7. KiviCare Razorpay Payment Gateway Addon
3) Is there an add-on/plugin for Google Calendar and Google Sheets?
No, currently there is no official add-on. Custom development would be required.
4) Is the Flutter mobile app from the other version compatible with this API?
No, the KiviCare Flutter app is only compatible with the WordPress EHR system.
5) Can we disable some features, for example, to use this specifically for a Pharmacy or Dentist and switch between them?
No, this functionality is not available
1)But you have two wordpress version this one and this one are they the same ? what’s the difference.
- KiviCare™ – Medical Clinic & Patient Management WordPress Solution
- KiviCare™ Flutter 3.x App – Clinic & Patient Management System for Flutter and WordPress
2) does the Laravel version has the same features as wordpress or more what are they ?
3) Does the Laravel version have all the addons ?
4) what is your current roadmap ?
1. The KiviCare™ – Medical Clinic & Patient Management WordPress Solution is our WordPress-based system, while the KiviCare™ Flutter 3.x App – Clinic & Patient Management System for Flutter and WordPress is a mobile application built with Flutter that works seamlessly with the WordPress version.
2. The Laravel version includes all the essential functionalities of the WordPress version, along with additional enterprise-level features, such as HIPAA compliance, enhanced data security, and advanced encryption measures, making it a more robust and secure solution.
3. The WordPress add-ons are designed specifically for the WordPress ecosystem and are not compatible with the Laravel version.
4. For WordPress, our current roadmap includes the upcoming KiviCare 4.0 release, which will feature a modern React-based tech stack, major UI/UX enhancements, and new functionalities aimed at improving overall performance and user experience.
Hi, if I buy this one, do I still need https://codecanyon.net/item/kivicare-pro-clinic-patient-management-system-ehr-addon/30690654 ?
Sorry, but it seems that is not really clear for me yet. Tks!
If you purchase the KiviCare WordPress theme, you don’t need to buy the KiviCare Pro plugin separately. The Pro plugin is already included in the KiviCare theme package.
If you purchase the KiviCare WordPress theme, you don’t need to buy the KiviCare Pro plugin separately. The Pro plugin is already included in the KiviCare theme package.
Presale question! Has the speed been improved? Many say that the theme is super slow. I also checked the demo and there are over 300 requests and a minimum load time of 15 seconds, on mobile it goes to 30, which is really bad.
Thank you for your interest in KiviCare™ and for sharing your feedback about performance. We completely understand how important speed and optimization are for both desktop and mobile.
We want to assure you that improving performance is one of our focus areas in the upcoming major releases.
In the meantime, if you need urgent optimization, you can install a trusted third-party caching/optimization plugin (such as WP Rocket, W3 Total Cache, or LiteSpeed Cache). This can greatly improve loading times while we roll out our performance updates.
We truly appreciate your patience and support.
Hello, in Brazil some professionals work from 8pm to 8am. Is it possible for me to configure this option even as an extra service? Some also work 24 hours a day. I have a home care service and the caregivers work in residences, it’s possible add this to?
Thank you for your query. At the moment, KiviCare does not support overnight shifts (8 PM – 8 AM), 24-hour availability, or home care services out of the box. These options would require customization to meet your specific needs.
If you’d like, we can discuss the customization possibilities to implement these features for your clinic.
Hi! Yes, I need this customization! How can I talk to you?
Hello,
For customization you can contact with our business team via microsoft teams so our team will assist you: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8
Thank You!
I’m going to buy this theme and flutter, I’ll wait for you to talk thanks
You can purchase whenever you are ready so our team will assist you and guide you if you facing any query or issues.
demo link not working
Thank you for bringing it to our attention. The demo link is now working fine. Please check again and let us know if you face any issues!
Can I use the Kivicare theme (as is, without any modification) for an online training center with live courses on Zoom and Google Meet?
If so, how many students can I have at the same time, at the maximum, if I host the theme on a potent server?
Can I use the Kivicare theme (as is, without any modification) for an online training center with live courses on Zoom and Google Meet?
If so, how many students can I have at the same time (for one trainer), at the maximum, if I host the theme on a potent server?
KiviCare is mainly built for medical clinics, but you can use it for an online training center with basic scheduling features. Zoom integration is already included for appointments. For Google Meet, you’ll need to purchase a separate addon.
The theme itself doesn’t limit the number of students. However, the actual number of participants depends on:
Your Zoom/Google Meet plan (they set attendee limits), Your server’s capacity (for handling site traffic), Any plugins or custom setup you use. Let us know if you need help with setup or customization.
Thank you.
“but you can use it for an online training center with basic scheduling features”.
If I use appropriate Zoom plans and host the theme on a potent server, will I be able to benefit from all the Zoom features?
(Concerning any plugins or custom setup I use, I would only do that after asking you for advice.)
Yes, if you use an appropriate Zoom plan and host the KiviCare theme on a powerful server, you will be able to benefit from Zoom’s standard features that are supported through our integration—such as scheduling, generate meeting link on appointment book
but for advanced Zoom features breakout rooms, webinar mode, in-meeting controls, etc.) may not be fully accessible directly from kivicare dashboard . Those would still function within the Zoom platform itself, but might require additional custom development if you want to control them from within the KiviCare dashboard.
Thank you.
What will happen if I use your Google Meet add-on instead?
Will I have some advantages (as a trainer) compared to Zoom?
If so, what advantages, please?
Thank you for your question.
Both the Zoom integration (built-in) and the Google Meet add-on in KiviCare work similarly when it comes to appointment-based training or sessions. Once a booking is made, KiviCare automatically generates a meeting link based on the selected service and platform.
As a trainer, there’s no major difference in how these platforms behave within the KiviCare system — both allow you to schedule, notify, and join meetings efficiently.
Thank you for your well-prepared response. 
You can purchase whenever you are ready, We are happy yo assist you in any query or issues.
Yes, thanks! I’ll be in touch with you as soon as possible.
can google maps be integrated so users can see which doctor is closest to their location?
Thank you for your interest in KiviCare™.
At the moment, KiviCare does not offer a built-in feature to display nearby doctors based on the user’s location using Google Maps. However, this functionality can be added with customization.
If you’re interested, feel free to reach out — we’d be happy to assist!
How much can it cost, or where can we talk?
Thanks for your interest. You can contact us via microsoft teams: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8
PHP Warning: Cannot modify header information – headers already sent in /wp-content/themes/kivicare/inc/WooCommerce/Component.php on line 41 How is it possible that they don’t respond to queries or have some facs resolved now that I migrated to another server, I need to resolve a problem already raised previously and I have to pay for support, impossible!
Hi, I have a presales question for your theme. “Super admin can create doctors, patients and other users.” Why can anyone not register directly on the website as a doctor, nurse or patient? With your Telemedics approach, this could be a marketplace for doctors. How can I achieve this with the theme?
Thank you for your interest in our KiviCare theme!
Yes, we understand your requirement, and we’re happy to let you know that this functionality is already available:
Patient Registration & Appointment Booking: Patients can directly register and book appointments using our frontend Appointment Booking shortcode, which you can see in action here: https://kivicare-wordpress.iqonic.design/appointment/
Doctor Registration & Login: We also provide a frontend Register/Login widget for doctors and other user roles to sign up or log in to the system: https://kivicare-wordpress.iqonic.design/register-login/With this, you can build a marketplace-like platform where doctors, and patients can all register and interact through the platform — fully compatible with our telemedicine workflow.
Let us know if you need any assistance in setting this up or have further queries!
Thank You!!
