5476 comments found.
Hi Bearsthemes the theme was registered on here ( “palegreen-octopus-591018.hostingersite.com” ) i have deregistered from Development and have Activated on the Live site. But it is still not accepting it says this ( This product is in use on another domain: palegreen-octopus-591018.hostingersite.com Are you using this theme for a new site? Please purchase a new license ).
Could you please Cancel so i can register on Live Site
Thanks
urgent please!
Hi, Please contact us by email: sp.beplus@gmail.com
Hi,
We are working on a site with the following details:
1. Knowledge Hub [QA support] – paid service where Users can log in and post questions to get answers.
2. CV & interview for a 1-1 prep – bookable, paid service. A list of articles posted by the admin prompts the users to sign up/log in to read in detail. Should have a button to book a 1-1 interview prep
3. Mentorship – with a calendar view, free service. A page with a list of industry professionals [a picture, name, designation, short intro] with a button as “Book a Consultation” linking to a form that is emailed to the site admin, and then she will find a good mentor match.
Is it something this theme can help us with?
Also, what if we remove the extra plugins included in the package? Will the system work properly based on our reqs?
Hi, The theme currently provides excellent support for your website’s core functions. For the additional features you mentioned, we recommend using a plugin of your choice to implement them. Thanks.
Hello,
I’m interested in your iOS/Android product similar to Tinder.
Among the various projects, which one would be compatible with iOS and Android? Also, is there an in-app purchase function to unlock various functions?
Thank you
Hi, Currently Theme Alone is compatible with iOS and Android. So you can rest assured when using Theme Alone. And when you use Theme and need support, just contact us. We will check and guide you to solve the problem. Thanks.
how do i remove the admin bar for users who are not signed in? I’m seeing the black bar above the website which shows “login” and “events” ever since i made the last theme update.
Hi, Please contact us by email: sp.beplus@gmail.com
Dear Sir, I have register this theme on “in-shop.online” this domain, can I deregister it ?
I can give you My purchase code
Thank you so much
Hi, We have canceled the license for your domain. Now please register the license for your main domain. Thanks.
Thank you so much
LIcense #7e2d68f6-3418-4047-b033-74b6f2db9735
I thought I asked this last week. We have had some malware issues and have installed some security plugins. They are repeatedly asking for an update for the Uber Menu plugin saying it has a security hole in the current version which is Current Plugin Version: 3.7.3 . Please advise.
Hi, You just need to delete the current old version. Then reinstall the plugin and you will get the latest version of the plugin. Or you can go to the link below and download the latest version of the plugin – https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF
Hi Im not able to download the demo, pls help me
Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
Hi, I bought the theme and installed on https://teal-heron-761591.hostingersite.com/ but then i later moved to another hosting and now I can’t deactive it from the existing one (https://teal-heron-761591.hostingersite.com/).
Can you please manually deactivate it.. i have even removed the theme from previous one but it still isn’t working.
Hi, We have canceled the license for your domain. Now please register the license for your main domain. Thanks.
Installed Uploaded Theme name Alone Alone Version 7.8.8 7.8.8 Author Bearsthemes Bearsthemes Required WordPress version 5.5.X 5.5.X Required PHP version 7.4.X 7.4.X
When updating the theme, there is no difference in the version number. Is this normal?
Hi, This is completely normal. If you have problems updating the new version of the Theme, please contact us. Thanks.
I can’t find support on you page. I’m getting a 404 error. I am having crazy issues trying to get these colors in sync. What’s up?
Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
For the Uber Mega Menu plugin: Although it does not say on WP Admin that it requires an update, we’ve had some Malware issues and it shows on a security plugin that there is a security hole in the version we are running. Do you have an update?
Hi, You just need to delete the current old version. Then reinstall the plugin and you will get the latest version of the plugin. Or you can go to the link below and download the latest version of the plugin – https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF
Why when I install locally to build..i activate all plugins and import thene…I get an error saying database needs to be repaired..when I repair still get the error..why
Hi, We see that your local may not meet the requirements of the Theme and plugin. Please update your site to a wordpress site. Then install the Theme and import the demo. If the problem is not resolved then please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
Come on now..it is a WordPress site.. that was a waste response..I am using xamp
I ever tried on wamp server..still same error
Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
Bonjour,
Notre site a récemment été victime de plusieurs piratages, et après analyse, il semble que le plugin Bearsthemes Addons soit à l’origine de ces failles de sécurité. Nous utilisons actuellement une version antérieure, et il est possible qu’elle ait été compromise.
Pourriez-vous nous indiquer où télécharger une version mise à jour et sécurisée de ce plugin ? Nous souhaitons pouvoir continuer à utiliser notre site en toute sécurité, sans risquer de nouvelles intrusions.
Le thème a été acheté en juillet 2024.
Où pouvons-nous également télécharger ce plugin à jour ?
UberMenu 3 – Le méga menu WordPress ultime
Merci par avance pour votre aide,
Cordialement,
Hi, Please go to the link below and download the latest version of the plugin and update the plugin version. https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF
Bonjour, nous venons de télécharger le plugin, pas de possibilité de la mettre à jour, pouvez-vous nous envoyer la dernière version de plugin Bearsthemes Addons car celle envoyé n’est pas exploitable et du coup notre site n’est plus exploitable, Cordialement.
Bonjour,
N’ayant pas reçu de retour de votre part, nous avons procédé au traitement de l’infection liée au plugin concerné. Toutefois, nous avons été contraints de le désactiver afin de préserver l’intégrité du site.
Nous venons de télécharger à nouveau le plugin envoyé en lien, mais il nous est impossible de le mettre à jour. La version transmise n’est malheureusement pas exploitable, ce qui rend notre site inutilisable.
Pourriez-vous nous faire parvenir la dernière version stable et sécurisée du plugin Bearsthemes Addons dans les plus brefs délais ?
Hi, Please contact us by email: sp.beplus@gmail.com
Hi! I just launched the website and saw that the contact form is not working. Is this due to elementor? It’s telling me to connect and activate.
Hi, We see that you may have configured incorrectly or your hosting has not enabled the send mail function. Please check again. If the problem is not resolved, please contact us via email: sp.beplus@gmail.com
Hello,
Yutmaru is not in the demo may you please help? It’s the reason I bought this theme.
Never mind I found it!
I used purchase code on a temporary website. How do I reactivate it to my current active site? the temporary site is: cornflowerblue-ibex-586801.hostingersite.com
Hi, We have cancelled the license for your old domain. Now please register the license for your main domain.
Thanks
Please, the navigation menu will not show despite being assigned as primary in the menu structure (devinitycarefoundation.org).
I have figured it out, thanks
The “Be Give Form button” on click display only $1.00 option
https://prnt.sc/Gq7zOSHtQj5MHi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
Unfortunately, support has ended.
https://prnt.sc/RyVek9CRmUtmHello Support,
My website https://www.communitiesofhope.bi/ is currently displaying a completely white page, but I still have access to the admin dashboard. Could you please help me understand what might be causing this and how I can fix it?
Thank you for your assistance.
Best regards,
I needed to upgrade my WordPress version and everything came back to normal
how do i get the al0one charity theme as i am having 7.6 and can see 7.8 beinmg availble. How to update to newere version?
Hi, Please download the latest version on Themeforest and update your website.
Hello,
We recently purchased this theme, however installing the required plugins for Alone is creating a critical error on our staging site. When I switch back to the old theme and install the same required plugins, the staging site works. Please advise on how to solve this issue.
Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!
Hi, our website has migrated to a different server and when we try to add the theme license, it gives us this error. Can you please help check it out? Thanks..
“Something went wrong while retrieving purchase information: cURL error 6: Could not resolve host: apialone.beplusprojects.com”
Hi, We see you are using old version of Theme. Please update to new version of Theme. The problem will be solved immediately.