2312 comments found.
hi please when will the sale promo will end? if you can give me a specefic date. i’m saving money for the theme as i’m just a student 
thanks:
Hello, @vorteexvorteex,
Thank you for contacting us and for your interest in HUB WordPress.
The sale is managed by Envato, and only they can confirm how long it will continue. Please reach out to Envato directly regarding this matter.
Best Regards,
LiquidThemes Team
Support System Documentation
how many websites can this theme use?
Hello, @Lesliedigital,
Thanks for your interest in HUB WordPress!
A single license is valid for one domain only; this is Envato’s policy and applies to all themes on ThemeForest. You may confirm this directly with Envato. However, HUB WordPress allows the same license to be used for one production site and one development site simultaneously.
Best Regards,
LiquidThemes Team
Support System Documentation
Dose hub theme has this function? :https://saassy-app.cmsmasters.studio/wp-content/uploads/2025/11/widgets-1.svg
Hello nwnuyhs,
Thank you for reaching out.
Yes, Please check our Hub theme demo here: https://starthub-8.liquid-themes.com/
Best Regards,
LiquidThemes Team
Support System Documentation
Hi Liquid, I see several ppl have mentioned the breaking of site when latest hub core and hub elementor addons plugins are active. As @rickbydesign in comments described very well. Is there a general fix to this as I am experiencing the same problem.
All 3 items, theme, hubcore and hub elementor addons are at their latest 5.0.8. Cleared cache, browser cache as well. Activated all essential plugins 1 by 1 but as soon as hub core or hubelementor addons is activated.Site breaks. Is there a general fix to this that doesnt involve rebuilding site from scratch out of frustration lol. Deleted and reinstalled hub plugins from liquid wizard, then tried whole process manually via ftp but no resolve.
5.0.7 revert was a suggestion I saw you mentioned to @rickbydesign, but that isn’t a moving forward solution. Please advise if there is something, a step, you found and used to resolve issue.
Thanks
Hello, @sny01,
Sorry for the inconvenience. Could you please re-download the theme package? Inside the package, locate the Hub Elementor Addon plugin.
Next, delete the current version of the plugin from your site, then install and activate the newly downloaded Hub Elementor Addon plugin.
After that, clear your browser cache and check your site again.
If the issue still persists, please contact us through our support system and provide your site’s WP Admin URL and login credentials so we can investigate the issue and assist you further.
Best Regards,
LiquidThemes Team
Support System Documentation
Hi there,
I’d like to ask about the licensing options for this Hub theme. Is there any type of purchase license available that allows me to use the theme on more than one site? In other words, I’m looking to use a single license for multiple WordPress installations. If such a license exists, could you please let me know how I can purchase it?
Thanks a lot for your help!
Hello, @abehatech,
Thank you for your interest in the HUB WordPress theme.
Unfortunately, the license type you are referring to is not available. According to Envato’s policy, a single license can only be used for one live domain. If you plan to use the theme on five different domains, you will need to purchase five separate licenses. You may also wish to verify this directly with Envato.
For more details, please refer to our theme documentation here: https://docs.liquid-themes.com/article/569-hub-theme-license-information
Best Regards,
LiquidThemes Team
Support System Documentation
Hi TeamLiquid,
Thank you very much for your response.
I have one additional question: What happens when there are two independent WordPress installations within the same domain, such as a main site and a separate English version (e.g., example.com and example.com/english, or en.example.com)?
Would this scenario still require two separate licenses, or can one license cover multiple installations as long as they remain under the same primary domain?
This question just came up, and I’d like to confirm it with you.
Thank you again for your support.
Hello, @abehatech,
If you read the Envato guidelines related to the license policy here: https://themeforest.net/licenses/standard it is clearly mentioned that Number of end products should be only 1.
However, HUB provides the same license to use on one development and one production site at the same time.
Best Regards,
LiquidThemes Team
Support System Documentation
Updating Hub Elementor Addons to 5.0.8 caused this error on my site: Warning: Undefined array key “viewport_desktop” in /home2/dabayouexperienc/public_html/wp-content/plugins/hub-elementor-addons/elementor/hooks/render-elementor-css.php on line 76
This is something that only shows when the admin is logged in?
Hello janesm,
I can’t see your purchased badge.
Best Regards,
LiquidThemes Team
Support System Documentation
I’ve found the setting for the menu breakpoints; however, I am unable to change them. I want to change the tablet portrait to 1300. When I set the new value, it reverts to 1024 px. Please help!
Hello, @Keks,
Thank you for reaching out.
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello liquid Team Hope this message finds you all well! When is version 6.0 coming?
Upcoming new features? Any beta testing?
Will purchase several licenses.
Thanks for tjis exquisite création.
Thanks
Hello Walizen,
Thank you for reaching out.
We’re still working on the new features for version 6.0.
Thank you for your interest and support — it really means a lot!
Best Regards,
LiquidThemes Team
Support System Documentation
Hi i really need some assistance, My website seems to break layout and css every time i make an edit on anything e.g homepage, footer , popup template etc
Hello ConceptHouseM,
Thank you for reaching out.
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Yes i have made a ticket
Hello ConceptHouseM,
Okay, great. please check the reply into your support ticket, and if needed reply back to it accordingly.
Thanks for your understanding.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello, I just purchased a theme from you, but when I install it, I get this error: Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
This is the server information: Server architecture Linux 4.18.0-553.58.1.el8_10.x86_64×86_64 Web server Apache/2.4.37 (AlmaLinux) OpenSSL/1.1.1k mod_fcgid/2.3.9 Phusion_Passenger/6.0.27 PHP version 8.0.30 (Supports 64bit values) PHP SAPI cgi-fcgi PHP max input variables 10000 PHP time limit 300 PHP memory limit 1024M Max input time -1 Upload max filesize 256M PHP post max size 256M cURL version 8.7.1 OpenSSL/1.1.1k-fips
WordPress version: 6.8.3
Please help me solve this installation problem!
Hello, @saibjanovzuhriddin,
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
If you still need help, please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
Hi, i have this theme we can mahave9191 at gmail com we can connect
Hello, @Mahave910,
You can share your question here or through our support system. However, please note that dedicated support is provided exclusively through our official support system.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello, Why hasn’t the theme been updated since February 2025? Is it possible to disable update notifications for the theme?
Hello, @arnolyon,
Please check the changelog here: https://hub.liquid-themes.com/changelog/ It was updated recently.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello, Thank you for your quick response. On the right side of the theme’s Envato page, the last update is listed as February. In any case, how can I simply disable theme update alerts when opening the back office? Thank you for your help.
Hello, @arnolyon,
Thank you for your message.
Please check now — the theme last updated on 24 October 2025, as shown on the Envato page.
Regarding your query about disabling theme update alerts in the back office, could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
hi!! we can’t acces to liquid portar. it show error 500
Hello, @produccionsmc,
It is working fine now, Could you please try again after clearing the cache and let us know the result.
Best Regards,
LiquidThemes Team
Support System Documentation
ok thanks!!! we submitted a tiked with header error…
We’re having issues with the header and social icons. We’ve tried importing templates like the music template, but the header doesn’t work either. When we add the social icons somewhere in the header, the link stops working (it’s as if they don’t have Luink).
Hello, @produccionsmc,
I can confirm that your support ticket (#54107), has been responded by our support engineer, please check it.
Best Regards,
LiquidThemes Team
Support System Documentation
Hi, I have a Hub theme license that was previously activated on a website which no longer exists. I can’t access that site to deactivate the license, and the dashboard doesn’t show any option to remove it. I’ve already opened a support ticket — please check and respond as soon as possible. I need to use the license on my new website. Thanks!
Hello, @mkhan22,
I have reviewed our support system and can confirm that your ticket has already been addressed and replied to by our team. Please check the response in your support ticket, and if you need further assistance, feel free to reply there. Thank you for your understanding.
Best Regards,
LiquidThemes Team
Support System Documentation
Can we slide this demo from right to left instead of top to bottom?
Hello kreatif123,
Thank you for reaching out.
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
Best Regards,
LiquidThemes Team
Support System Documentation
The theme plugin – Hub Elementor Addons 5.0.8 has an issue: PHP Parse error: syntax error, unexpected token ”;”, expecting “)” in /public_html/wp-content/plugins/hub-elementor-addons/elementor/optimization/widget-assets/rules/widget-options.php on line 335. This was resolved by rolling back to 5.0.7 for me.
Hello, @J2O,
To help resolve this, please change your site’s PHP version to 8.3 and check if the issue persists.
If you’re still experiencing the problem, please submit a ticket via our support system. This provides our team with the necessary details to investigate further.
Submit a ticket here: https://liquidthemes.freshdesk.com/support/tickets/new
We are committed to ensuring a smooth experience and will work with you until this is resolved.
Best Regards,
LiquidThemes Team
Support System Documentation
Hello,
PHP was already on 8.3.
I can’t submit a ticket as my support period has ended. This is a real bug and you should investigate it.
Thanks
Hello J2O,
Thank you for your reply.
Our developers have confirmed that the issue has been fixed.
Please delete the Hub Elementor Addon plugin from your site, then download and reinstall the latest version of the plugin from the following link: https://fex.net/s/xp5valb
After reinstalling, please check the issue again.
I hope this helps!
Best Regards,
LiquidThemes Team
Support System Documentation
Thanks guys, that fixed the issue.
Hello J2O,
Great! Happy to hear it’s all working now.
Best Regards,
LiquidThemes Team
Support System Documentation
Hi. I purchased more than 5 licenses from you, but support has ended. I hope you can help me with this:
I don’t understand which settings or where I can change the “titlebar” text in the “Classic Hub” template:
It should display the pre-page title, but the built-in “Service Detail” text is displayed. And the text I don’t know where to change: “We are here to answer any question you may have.” – does this need to be translated? If so, the “Loco Translate” plugin can’t find this text. Can you tell me where I can translate and change it?
And where is the word “Home” in the breadcrumbs translated?
https://prnt.sc/9J1FmTqJktcHHello domashich,
Thank you for reaching out.
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
LiquidThemes Team
Support System Documentation
How do I update the theme from 5.0.7 to the newest 5.0.8? Is there documentation/instruction you can point me to? I have child theme installed. THANKS!
Hello vlau,
Thank you for reaching out.
To update the theme, please follow the step-by-step instructions provided in our theme documentation here: https://docs.liquid-themes.com/article/380-hub-elementor-updating-theme
If you have any other questions, kindly submit a ticket through our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will allow our support team to assist you more efficiently.
We’re committed to helping you resolve the issue and ensuring a smooth experience for you.
Best Regards,
LiquidThemes Team
Support System Documentation
I am using your theme with Elementor Pro and GeoDirectory. I am building a GeoDirectory listing template in Elementor.
The standard Elementor “Featured Image” dynamic tag works in the editor preview, but it does not display the image on the live listing page. We have confirmed the image is set correctly and have cleared all caches.
When I try to troubleshoot by switching to a default WordPress theme, the entire website experiences a critical error, which proves the site is dependent on your theme’s functions.
Can you please let me know why the dynamic tags aren’t working and what the fix is? Thanks
Hello maccas83,
Thank you for reaching out.
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
LiquidThemes Team
Support System Documentation
So when you are planning to update the theme. It hasn’t been updated since Feb.
Hello anandmongol,
Thank you for reaching out.
We have already released a new update on 18 Sep. Please check our theme changelog here: https://hub.liquid-themes.com/changelog/
You can download the latest version of the theme from your ThemeForest account and check again.
If you encounter any issue, please submit a ticket through our support system here: https://liquidthemes.freshdesk.com/support/tickets/new -This will allow our support team to assist you more efficiently.
We are committed to helping you resolve the issue and ensuring a smooth experience for you.
Best Regards,
LiquidThemes Team
Support System Documentation
