15 comments found.
I have to say that the technical support leaves much to be desired. I couldn’t resolve the problem, I updated, and then new problems arose, such as the issue with loading demo content. At the moment, I don’t recommend this theme.
We are always ready to support you at our support center: https://alithemes.ticksy.com/
Thanks.
I urgently need the homepage calendar fixed; it’s only showing March events, not November ones. I left them a ticket
Hi, we have replied to your ticket. Please check. Thanks.
I’m trying to import the demo data for the Eventify theme (https://eventify.alithemes.com/). When I click “Import Demo Data,” it says the import was successful, but no pages or content appear on my website.
All the required plugins are already installed and activated. Please help me resolve this issue.
I’ve also opened the ticket(#4512213), but haven’t received any response in 48hrs.
Hi, we have replied to your ticket and are working on importing demo data on your site. You will be notified when we are done. Thanks.
I installed Eventify version 1.1.0 and now importing demo content isn’t working. Can you help me with that?
Hi, we have replied your ticket in support center, please check. Thanks.
I need urgent help; I haven’t received a response in 24 hours.
We hope for your understanding.
Thank you.
Good afternoon, I’m having trouble displaying events. By default, the “Event Query Control” is set to March 2025. However, when I add my November 2025 events, when I select that month (as shown in the attached screenshot), the message “No other events this month” appears. Could you help me, as I have little time to complete this process? Another question: Where can I see a list of the theme shortcodes? Private Ticket #4509594
Hello, we’ve replied to your ticket in the support center. Please check it. Thank you.
I need your help urgently. Please confirm if you can help me.
Hi, we have replied to your ticket. Please wait while we check and resolve your issue. Thanks.
WooCommerce supported?
Hi, this theme does not currently integrate woocommerce. Thanks.
Kindly please on my ticket #4026905 thankyou
Hi, we did not receive any ticket with id #4026905 for the product “Eventify – Event & Conference WordPress theme”. Please resubmit the ticket at our support center: https://alithemes.ticksy.com/ Thanks.
please check again there sir, Private Ticket #4026905
Eventify not listed as your product so I put on “other” category product
Hi, we have received and responded to your ticket. Please check. Thanks.
Can you tell me the exact booking component that comes with the template? Is it BA Book Everything? I just want to make sure that the ticket and booking system used on the demo is the one that comes included in the template. Please let me know ASAP as I am ready to purchase.
Hi, we don’t use BA Book Everything, we use 2 dedicated plugins for Events and Tickets, check them out here: https://theeventscalendar.com/products/wordpress-event-tickets/ and here: https://wordpress.org/plugins/event-tickets/ Thank you.
Thanks for your quick response.
Hi, it won’t let me install the plugin, it tells me I need to install Elementor
Hello, thank you for your purchase. Elementor is required for this theme, please install it. If you need further assistance, please visit our support center: https://alithemes.ticksy.com/ Thanks.
Excellent job! Best of luck with sales! 
Thank you so much!
Good luck!
Thank you.
