7843 comments found.
I have a license but when I went to activate the theme it gives me this response but I have no longer installed this theme on other sites what can I do?
You can reset license there https://purethemes.net/license/
Hi again, after last update, you can get 97 ticket for 10 euro, but each ticket cost 10 euro, so somebody is not gonna be happy? https://prnt.sc/TUeD9RZB8H1O
Hi
let me check it if that’s the case I push fix asap
I’ve just pushed a fix for that, 2.0.14, sorry about that problem.
Hi thanks for quick fix, but now you can order 135 ticket, but you has only 100 to sell? https://prnt.sc/Kb9-W0wJhwtn
:facepalm emoji here:
I’ll push another fix, that’s what happen when you try to do something quickly..
thanks.
Hi again, there is some problems, payment method not shows up in “booking-confirmation” , you must push 2 time on the “Make a reservation” bottom and i Got error ‘PHP message: Max tickets: 15, Sold tickets: 0, Available: 15’, referer: https://xxxx/listing-category/events/ and you can only make on order, after that one order you get error “pick another day” if you try to order more tickets, thank you
Hi Again, Only at “Checkout” page payment shows, not at the “booking-confirmation” page.
Hi again, after a clean install the payment option shows. so it must be something in setting and instant booking activated that hung up!
We like things solving on its own.
Hi, can it be the “Loco Translate” and missing the synchronization of added text
As the “Confirm and Pay” was only “Confirm” and not replaced in “translation”
Hola!
I got few questions about recent updates.
1) Ai search – i do want to disable that for now I’m assuming its not a mandatory hard coded feature. Please correct this if i’m wrong.
2) In future, I don’t want to use OpenAi, i got DeepSeek and Qwen real open models, I’m assuming the Ai search will work very similar or better than OpenAi
3) Analytics update Version 2.0.13 (Nov 10, 2025) looks pretty good. What if I don’t use Ai search function? will this default to regular search and show up in analytics?
Thanks!
Hi,
1. its optional extension https://docs.purethemes.net/listeo/knowledge-base/listeo-ai-smart-search/
2. You have to use OpenAI because DepSeek and Qwen do not offer embeddings model that creates vectors for your content for searching purpose. Chatbot could work with other models but searching only OpenAI. DeepMind (Gemini) offers also embeddings but we didn’t integrate it yet
3. There will be just no stats but in future we will add tracking for regular keyword
Hi There,
About Q 2) Where does the vectors and user search data goes? is it shared with OpenAi?
or does it stay within woo / WP environment (mySQL)? or any vector database / indexing created separately on the same mySQL?
I would have same questions about Deepmind (of course in future updates if that comes out from your side)
Thanks!
It works like this:
First time, when you proceed “Training” it sends content from listings to text-3-embeddings-small model. Model returns for each listing 1536 vectors like [-0.03573717459639271, 0.043122653889584035..]. This is stored in your WordPress database.
When someone searches using chatbot or ai search field his query goes to text-3-embeddings-small it sends back vectors for questions and these vectors are compared locally on your website against listings vectors (cosine similarity calculation). And the better match the higher in search results listing will be
Thank you
this part is very well understood.
FYI generating vector embeddings from text and using them for search is a well-established thing in most open source models, Not a feature unique to OpenAI. Both DeepSeek and Qwen provide their own models for creating these embeddings at lowest costs.
At some point, i will be planning to use a local box or shared Ai box with the cloud service provider to cut dependency on OpenAi or others, so no server run is required by user queries and no data shared with OpenAi or others.
In short, I’m interested in zero vendor locking, tech brand agnostic way. None of the closed models promise data safety or security.
I liked your original theme, because of the OSM maps, and no google dependency is required. Why not do it same for Ai models?
Thanks
Because that’s what we decided, tested, and found reliable. Also, that’s what people are used to. Around 90% of theme users don’t even know Chinese LLMs exist, and the ones who do wouldn’t like their data going to Beijing since everyone’s already fine with Google and Microsoft knowing everything about them (lol)
Haha!
Good point, but i still don’t like the idea of sharing data and also paying for it with a metered billing.
Open source models are not sending data to anyone. We have 2 boxes running for us and some local business users – critical medical data, not a single bit goes out of that box.
Plus there are 100s of new free models on Huggingface.
Anyway, will circle back later on this topic. We are launching hardware systems for data conscious business operators.
Thanks again!
Hi. Was the translation of the slug “-categorie” resolved in the 2.0.13 update?
Send us support ticket so Lukas will be able to answer regarding this. I can’t remember honestly.
Hello!
Is it possible to set up an auction for ads? If not, are you planning on implementing such a feature?
THX
Hi. That’s quite unusual feature, no such plans
Hello,
I put myself as a business Owner and bought the subscription listing package from my website. Upon logging in to my account, I can’t see a a Subscription package for me to either Upgrade or Downgrade according to Woocommerce Subscription you can downgrade or upgrade from the dashboard. This would minimize customer service if Owners have more control of their subscription.
Please see screenshot.
https://ibb.co/C3wS5Ztc https://ibb.co/1YpTgRVk https://ibb.co/7xw2V8dJ https://ibb.co/JRrFYwQCWhat should I do to make this subscription button or page to appear?
Thank you.
Please send us support ticket using this form: https://docs.purethemes.net/listeo/support/
Hi Lukas, I replied to your email, regarding another issue when trying to Claim a Listing. Please check your email and reply back. I know you’re super busy, so hoping you can get to this issue asap! Thanks a lot.
Are you guys backlogged again on replies?
Maybe check SPAM before accusing us https://prnt.sc/OqvYtNLbcP81
I’m not talking about that issue… it’s a new issue which I emailed you about. Please re-read my comment… I said it’s regarding another issue.
Did you get this email? There’s nothing in the spam folder.
Our reply time is 24-48h for basic requests and up to 5 days for more complex.
Hi, I have some doubts, please answer all.
1) I need to make a directory where the user can post listing for products and services, both as single ads (not marketplace). Both should have different categories. Can I have 2 group of listings with different categories each?
2) Can users post articles by themselves?
3) Can I control the percentage of commission based on user’s package? e.g. 10% for basic and 0% for premium (no commission).
1) Yes we have quite powerful taxonomy/category system. https://docs.purethemes.net/listeo/knowledge-base/how-main-and-sub-categories-work/#heading-3
2) Nope
3) That’s something we can implement
1) And can I control how many listing the user can post based on user package?
2) Can this be implemented? preferably with admin approval
3) Would be great to have this.
1) Yes, that’s one of pricinng package options https://docs.purethemes.net/listeo/knowledge-base/paid-listings/
2) We do not have such plans at this moment, very rarely requested feature, maybe you’re 2nd customer who ask about it.
3) Yes, added on to do list
Hello,
I enabled Twilio’s Registration with phone verification. Should I delete the other “Phone Tab” form at the bottom? It’s kinda redundant asking for 2 forms for a phone number.
please see screenshot https://ibb.co/sdM1s9f0
Hi
yes of course, you can remove it from Listeo Editor -> Registration Fields and User Fields
Yes, delete it the one with countries is only needed
Hello – What is the best way to make coupons to be purchase? I see how an owner can make a coupon but there is no way to monetize except as a ads/lsiting package. I would like to make commission of coupons sold
That’s quite unusual requirement, we don’t have such feature, sorry
I’m afraid we don’t have such functionality
Would it be possible using woocommerce coupon or Dokan?
Yes, listeo uses woocommerce so it’s all connected
Hello, What’s the best way to use the theme for space rental i.e. daily, weekly, monthly or annually flat rate rental? I will like the site visitors to be able to select a dropdown to select daily, weekly, monthly or annual options. For example, the user can select weekly then select the number of units i.e. 2 weeks will be weekly option + 2 units How do I add other fields to the booking form field? The booking part has been the toughest to figure out. I will appreciate your guidance.
I’m afraid we don’t have option for “weekly, monthly or annually flat rate rental”, nothing on our demo or item description suggest such functionality. The date range selector for listings is fluid, you can set min/max days for booking but not “weekly, monthly or annually” options, that would probably require some more or less complex customization
Can you recommend a plugin that’s compatible with Listeo to enable this feature?
I checked the Woocommerce option on the theme to use for this variation but I noticed the Woocommerce product pages are’t as functional as the Listeo pages. What do you advice I do?
There’s no any ready solution for that I’m aware of that would work out of the box with Listeo, the only way is custom modification
Hello, The custom fields on the listings seem not to be working. How do I create a custom field for listings? The existing ones on the theme are location, gallery, contact details etc. I’m stuck! Thanks
Custom fields on listing page work. https://docs.purethemes.net/listeo/knowledge-base/adding-custom-fields-and-displaying-them-on-listing-page/ Please check docs.
Hi
have you checked our documentation https://docs.purethemes.net/listeo/knowledge-base/adding-a-custom-field-to-a-listing-and-using-it-as-a-search-filter/ ? You can also check our new video tutorial https://www.youtube.com/watch?v=vA_JhYd4CLs&t=1141s
if any questions will arise please contact us via Support Tab https://themeforest.net/item/listeo-directory-listings-wordpress-theme/23239259/support
A couple more questions:
1. Can users add information to existing listings? For example, let’s say features for an apartment listing or missing, can another user add to that listing?
2. Can users add photos, or upcoming events to an existing listing?
3. Can users submit suggestions for changes to existing listing content? For example, let’s say somebody submits something and it’s inaccurate or very minimal. Can another user make a suggestion to change the listing content.
Thanks!
Hi,
1. currently only admin can add features/custom fields/categories. If you ask me allowing users to do that during submission – would be a mess.
2. They can edit their listings, not sure about this question though, could you clarify?
3. We have report listing feature but reports go to admin dashboard.
Thanks. All of my questions were meant for users to be able to update content from listing submissions that were submitted by other people. My thinking is that maybe someone added a listing for some restaurant, they don’t own that restaurant, and they missed out on a lot of things that should have been added. Another user else sees that, and then could add additional content to the listing.
So something like a wiki? There’s no functionality like that, that’s rather unique approach to directory website.
Hello, unfortunately I couldn’t find the documentation before placing the order.
1-Does it support Google Place Photos? Can we run an API that will capture the photos in the gallery?
2- Added or feature name unknown. I want to do this, and if yes, I will purchase it.
You can think of a table. Yes options will be set as active icons, no options as inactive icons. This will apply to every place list.
Pets – yes Smoking allowed – no Car park – no Children’s pool – yes Dinner – no Market – yes Laundry service – no
1. yes https://docs.purethemes.net/listeo/knowledge-base/listing-data-importer/
2. Could you clarify? Not sure what “added or feature name unknown” means. You can add custom fields with yes/no https://prnt.sc/WcnlxlC7Sa4u
Thanks for quick reply
1. Noted. 2- These appear as links. We don’t want that.
Links? I don’t think so, could you clarify
I’m talking about a feature like this.
Listeo display only features that listing has. You would need to modify to match your requirement with help of developer
Can you add sorting of rental listings by Max no of Guests, Price low / high? Also instead of Enable price filter, do it automatically if ends of Slider are moved from default Any Min and Max?
Hi
no plans for Max Guest filter for now but it’s rather easy to modify, price is a bit tricky as a sorting option because there’s so many elements in pricing that can affect it, it might be not accurate at all. The “enable price filter” filters out also all listings that don’t have any price set, that could be useful in many cases
Hello. Is it possible for to show a list of available time slots of the page?
For example, when I click a date of the availability calendar, it shows a list of times slots and their availability.
Also… I noticed that you can add a number of available slots to a time slot. How is this done? I could not find it in the documents.
Thanks
There is on such option. Regarding amount of available slots – you even have 2 videos explaining that https://docs.purethemes.net/listeo/knowledge-base/how-booking-works-in-listeo/ or I am missing something
Hi there,
We’re having an issue with event times and time zones on our website using Listeo.
Our WordPress timezone (under Settings > General) is set to UTC-4 (America/Guadeloupe) because most of our events take place in Guadeloupe. However, we also have some online (digital) events that should be available to users in other time zones as well (e.g. mainland France, UTC+1).
The problem is that:
The event start and end times on the front-end are not adapting to the visitor’s local time.
Even worse, the system shows “The event has passed” even though the event is still more than one hour away (whether the user is in UTC-4 or UTC+1).
It seems Listeo may be comparing the current time and the event date/time incorrectly due to timezone differences.
Could you please confirm whether Listeo supports time-zone aware events (adjusted to the visitor’s local time) or if there’s a known fix for the incorrect “event has passed” message?
Thank you for your help.
Hi
I’m afraid the site won’t adjust the time of event to user location, we don’t have such functionality.
Also what’s the field it takes pricing from? Mine doesn’t show pricing.
Answering your question – listings have structured data that’s where the price comes from. If you have questions regarding SEO check facebook group for listeo owners, read about Yoast SEO and Rank Math SEO plugins. We’re not SEO specialists, our theme however is made with best SEO practices. You can read more about structured data in docs / by asking AI assistant
And the date?
Don’t know the answer
Hi again, why is not the “Enable Children” added on “Tickets”? and when is the “xxx ticket left option coming?, thank you.
Booking will be heavily updated in coming months anyway
