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Hi don-themes team, I purchased the Wolmart Multi-Vendor Marketplace WooCommerce Theme on 27 June 2023 . My current theme version is 1.8.3 and I am unable to update it to the latest version. When I try to update, it is not working. Can you please guide me on how I can manually update the theme to the latest version? I have downloaded the latest files from my ThemeForest account but need assistance with the update process. Thank you.
Hello @autviz
Thank you for reaching out and for providing the details.
If the automatic update is not working, you can manually update the Wolmart theme by following the official documentation below: https://d-themes.com/wordpress/wolmart/documentation/?post_type=&s=updateThis guide explains all available methods, including manual update via WordPress or FTP.
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Hello dear don-themes team
it is included digital product selling ? and can you add book store demo on coming update ?
Thanks Regards
Hello murohuso,
Thank you for reaching out.
Yes, our theme is fully compatible with WooCommerce, which allows you to sell digital products (such as eBooks, files, and other downloadable items) without any issues. WooCommerce provides built-in options for managing and delivering digital/downloadable products, so you can easily set this up with the theme.
Regarding the bookstore demo, thank you for your suggestion! We truly appreciate your feedback. While we can’t guarantee a specific demo in the next update, we’ll definitely pass your idea along to our development team for consideration.
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, I am experiencing a persistent issue with my website (https://joodim.com). All theme icons (Search, Cart, Account, etc.) are appearing as empty squares with codes inside (e.g., E929). Here is what I have already done to fix the issue: Manually updated the Wolmart Theme by replacing the files via WordPress (Version 1.10.0). Updated the Wolmart Core plugin and all related plugins. Cleared all levels of cache (Server, Plugin, and Browser). Regenerated CSS files and data in Elementor Tools. Forced HTTPS redirect via cPanel and ensured all URLs are secure. Contacted my hosting provider (Contabo) to check for CORS policy issues or blocked font files on the server level. Despite all these attempts, the icons are still not loading correctly. Could you please investigate the cause of this glitch? Is there a specific setting in the theme’s Performance options that might be causing this? Are there any known conflicts with recent Elementor or WordPress updates? Please provide a definitive solution or a custom CSS/Code snippet to fix this display error. Looking forward to your expert advice. Best regards,
Hello abaad,
Could you please contact us through our support form and provide a bit more detail about the first two issues? If possible, also include screenshots or images to help us better understand the problem.
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Hallo, This web theme is very good, All function in Demo mode are working properly. Can you send links to your Client’s websites where this web theme is already working?
Hello wednesdaysonas,
Thank you for your kind words—we’re glad to hear you’re enjoying the theme
You can explore all available features and layouts through our demo sites, as they showcase the theme’s full capabilities in detail.
However, due to privacy reasons, we’re not able to share links to our clients’ live websites.
If you have any specific feature or use case in mind, feel free to let us know—we’d be happy to guide you further!
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Hi everyone,
I have two main issues:
I cannot find a way to translate the “Sold” label on the product page into my own language. Could you please let me know where I can find this setting?
The “Add to Cart” button is still displaying a color from my initial setup, even though I have updated it to match my brand identity. This old color is no longer set anywhere, yet it still appears.
I purchased the theme 8 months ago, so the 6-month support period has already expired, but these two issues have been causing problems since the very beginning.
Thank you for your help! Edina
Hello @boszimama,
1) Please use the Loco translate plugin on your site. After installing the plugin please Navigate to Loco >> Themes >> Wolmart >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
Also, please Navigate to Loco >> Plugins >> Woocommerce >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
Also, please Navigate to Loco >> Plugins >> Wolmart-Core >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
https://wordpress.org/plugins/loco-translate/If the issue still exists then please send me the WP admin login details of your site through our support forum so I can check and solve the issue for you.
2) Could you please share a screenshot of the issue so we can better understand the problem? Also, kindly provide the page URL where the “Add to Cart” button is showing the old color.
This will help us investigate the issue more accurately and assist you further.
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Thanks, I have submitted a ticket on the specified page, but unfortunately, I haven’t received a response yet. I would appreciate it if you could get back to me. Best regards, Edina
Hello @boszimama
Could you please share the ticket number of your issue with us here?
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I’m using the Wolmart theme and I created a new WordPress menu which I want to assign only to the mobile (off-canvas) menu.
However, I cannot find where the mobile menu source is selected. In Header/Layout Builder I only see the Mobile Menu Toggle settings (style options), but there is no option to choose which WordPress menu is displayed.
Customizer → Mobile → Mobile Menu only controls layout/visibility, not the menu selection.
Additionally, when I try to select a menu, I can only see a few predefined menus in the list – the new menus I created specifically for mobile are not available there.
Could you please tell me exactly where in Wolmart settings I can select which navigation menu is used for the mobile off-canvas menu and why newly created menus are not appearing in the selection list?
Thank you.
Hello @fineliner,
Please navigate to WP Dashboard → Wolmart → Theme Options → Mobile → Mobile Menus.
From there, click the eye icon next to the menu you want to display to enable it for mobile.
Please refer to the image for guidance: https://ibb.co/DDc6yfSw
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Hi, i need to click items in my shop listing twice before i go to the page. Can this be disabled? I click the card on mobile and it show quick view then i need to click again to go to the page
Hello easyguyevo
You can disable this option from the theme settings. Please navigate to WP Dashboard → Wolmart → Theme Options → Shop → Product Type, and disable the option “Open product on second click on mobile.” Please refer to the attached image for guidance: https://ibb.co/Y7pQ8xMX
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Shop Pagination Issue (Mobile) We’ve noticed a UX issue on the mobile version of the shop page.
Problem: When a user scrolls to the bottom of the shop page and clicks the Next page pagination button, the new page loads but the screen remains at the bottom instead of returning to the top of the product list.
on vendors main page, only vendor email is visible on the cover can phone number also be added
Hello phredds,
Thank you for reaching out.
Could you please contact us through our support form and provide a bit more detail about the first two issues? If possible, also include screenshots or images to help us better understand the problem.
Regarding the third point, we understand it clearly. Please submit a ticket through our support form, and we will assist you as soon as we receive it.
We look forward to helping you resolve these issues.
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Demo 29 Import Alpus Elementor FlexBox Addon – Failed. Installation does not occur – the demo does not work.
Hello sergey1792,
Please contact us via our support system with your site’s WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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hi. how can i change my license to another website address?
Hello, @saeid194,
I confirmed your purchase code is not used on any of the site/domain, so you can use the same purchase code now to register the theme on your desired domain and let me know the result.
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Hi, does the catalogue mode includes the “request a quote” button instead of the cart, or does it just hide the cart? Many thanks.
Hello arakanbrasil,
Yes, in catalogue mode, it simply hides the “Add to Cart” button. As for adding a “Request a Quote” button, that’s not currently available in the theme options. However, you can integrate third-party plugins for this functionality at your own discretion, though we recommend checking compatibility and any potential risks before doing so.
Hope this clears things up!
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Hi, can I use the Dokan or WCFM plugins in any of the demo themes? Many thanks.
Hello arakanbrasil,
Yes, you can use either the Dokan or WCFM plugin with any of the demo themes.
Please note that you should use only one of these plugins at a time, as running both simultaneously may cause conflicts.
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Hi, great! I asked about both themes, Dokan or WCFM, because I’m unsure which one to use. Many thanks.
Hello arakanbrasil,
Both Dokan and WCFM work well with our demo themes, so the choice mainly depends on your project needs and how you plan to manage your marketplace.
In short:
Dokan is generally more beginner-friendly, with a cleaner vendor dashboard and simpler setup. It’s a good choice if you want something easy to manage and don’t need very advanced vendor controls.
WCFM offers more flexibility and advanced features out of the box, especially for vendor management, commissions, and customization. It’s often preferred for larger or more complex marketplaces, though it can feel a bit more complex at first.
We recommend reviewing the feature lists and demos of both plugins to see which workflow feels more comfortable for you. Whichever you choose, just be sure to install and use only one marketplace plugin at a time to avoid conflicts.
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Hello hi, my licence needs to be resent again. everytime my server has issues the license appears to stop working. please refresh my license. Please and thank you
Hello, @kcupcakesforbes,
I can confirm that your license is registered on site: https://regiftd.com/ and that is the live site as well.
According to Envato policy, one single license is for the one single live domain only, this is Envato policy and with all the themes on the ThemeForest, you may wish to confirm this with Envato as well.
So if you want us to reset your purchase code, you have to completely reset that site which is live and let us know again, we will reset it for you.
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Ah yes, my appolgies. I couldnt find what domain it was on so i started to add it on to another. But thank you for acknoledgeing it.
Hello kcupcakesforbes,
You’re welcome! No problem at all, glad we got it sorted. Let me know if you need any further help!
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Great and fast support. Thank you for the help
You’re very welcome! Glad I could help 
Hi, does this theme support RTL in all demos and Elementor widgets? Are all demo pages created with Elementor? Also, if there are any issues, do you provide good support and resolve problems effectively?
Hello @namdarryan49,
Thank you for your interest in the Wolmart theme!
Yes, Wolmart is fully RTL-ready.
All of our demos are built using the Elementor page builder, making it easy for you to customize them as needed.
We also provide dedicated, high-quality support through our support form, so feel free to reach out anytime you need assistance.
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May I know your time zone (countriy) ? because I want fast support
Hello @chutipao27,
We are a team based in Pakistan, and you can contact us anytime after 9:00 AM (Pakistan Standard Time).
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when i insert purchase code its shows valid but when i try to click on run winzard its again redirect to activate theme page, can you please check and update me because we unable to use this without it.
we are also try to use this in new installation with old database import but due to some error we are trying to install on same old website.
there is no reply? can you please solve out the issue?
Hello @rcp1370,
Please contact us via our support system with your site’s WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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Before commenting here i already asked help on your support system but there is no any reply comes from your side, so i asked here.
63286 please check following ticket id.
atleast please reply and solve the problem on time, there is main issue is unable to activate theme, what shoud i do without activation?
how can we use?
can you please reply and solve the problem or active our theme? because we unable to use , also there is no reply come on support or not even here so please solve the problem asap, sue to your delay our website unable to upgrade, we put under maintance for apply your theme, but theme is not working like its not able to activate.
again i have created new ticket with login details but still there is no any single reply on ticket so no idea why there is nobody to solve the issue, we are trying to solve the issue but mainly your theme is not going to active, please do it ASAP as our website is down due to your delaying in activate the theme.
here ticket id on your support #63310 #63286
there is no single reply received on it, we are just waiting…..
Hello @rcp1370,
We’ve solved and already responded to your support ticket #63310. Please check our reply there and provide your response directly to the ticket. Thank you!
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There is still not solved, problem is still present , unable to active theme, we also reply with video, please solve it and replt ASAP.
Hello @rcp1370,
We’ve responded to your ticket and are committed to resolving your issue. Please refer to the attached image. Kindly continue the conversation within the ticket to help us avoid any confusion or inconvenience. Thank you!
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Здравствуйте! Я у Вас купил шаблон, но старый домен уже не существует. Теперь я хотел бы использовать шаблон на новом домене, но мой лицензионный ключ не работает. Пожалуйста, помогите.
Hello, @Mustafo4433,
I have reset your purchase code, please try to re-register the theme again with the same purchase code on your desired domain and let us know the result.
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Hello. License activated, all “green” but can not update theme to newest version nor plugins, even it is all good, automatic update does not work or manual as well.
Hello @studio387ba,
Please contact us via our support system with your site’s WP Admin URL and Credentials so that we can have a look into it for you on your site and help you out.
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Hello Support. I bought Wolmart some time ago. Now, I tried to activate license on the new site. It’s not working. Kindly help reset the license. Thank you.
Hello, @designay,
I have reset your purchase code, please try to re-register the theme again with the same purchase code on your desired domain.
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Hello, I purchased a template some time ago, but the old domain no longer exists. Now I’d like to reuse the template on a new domain, but my license key isn’t working. Please help.
Hello, @projectya,
I have reset your purchase code, please try to re-register the theme again with the same purchase code on your desired domain.
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