1378 comments found.
PRE SALES QUESTIONS: 1: There is a way to show restaurant depending of the location of user 2: The site supports to every cliente upload his own restaurant?
Hi
Thanks for your interest in the DWT theme.
Yes, the theme supports location-based listings. Visitors can browse restaurants based on their location or the location they select, making it easy to find places nearby.
Yes, users can sign up on the website and upload their own restaurants from the frontend. After registering, they’ll have their own dashboard where they can add and manage their listings.
If you have any other questions before purchasing, feel free to ask. I’ll be happy to help.
hi, i try to import demo but imagew not imported why can you help me?
Please communicate with the support team at https://scriptsbundle.ticksy.com/. They will check and guide you. Thanks
Hi, this is a pre-sale inquiry. Can the header of this demo page https://listing.downtown-directory.com/los-angeles/ be sticky?
Yes, you can make it sticky.
Hi, thanks for answering. How about the search bar on the header? Is it possible to also add the search bar on the top bar? https://app.screencast.com/iRFtfMpVXLqfx
You will have to customize it as per need as you will have complete source code.
If we ever purchase this theme, are you able to help us customize it as per our needs? (Help us locate where to customize the code and code needed to edit.)
Our support team can guide you.
Hi Jacob,
I had to pay support again and create a new ticket (#4531399) in response to ticket #4492754.
Please check. Thanks
Hi,
Our team is currently working on this, and you’ll receive a response shortly. As there are multiple queries involved, we need a bit of time to prepare a proper and detailed reply.
Thank you for your patience and understanding.
Hello! I’m considering purchasing your WordPress template for a directory site, and I have a few questions before I decide. First, is it possible to configure the template so that users can search for both accommodations and various services (like medical, legal, and so on) all on one site? Second, is there an option to filter listings by region, for example by cities or provinces? Finally, are there additional filters available for things like amenities—for instance, if someone wants to find pet-friendly housing or other specific criteria? I’d like to know if all this can be done within your template before making a purchase decision.
Hey,
Yes, you can use it for Anytype of business services, Accomodations or legal, medical services. You will have to add the categories you want from the admin side.
2) Yes, you can filter listings depending upon location, region, cities, etc.
3) Yes, you can add amenities depending upon categories like house, hotel, hospital, etc.
Regards
Thank you!
Welcome
How do I install it with Elementor or change from WP bakery to Elementor?
Hello, Please create a ticket and send details to our support team at https://scriptsbundle.ticksy.com/ they will guide you. Regards
I created a ticket and i never got a reply.
Why don’t you just put it while we download the theme and i can choose to install either WP or Elementor?? I haven’t even started to use the them it’s up there..
Hi, I can see that your ticket from November 2025 has already been replied to. The ticket you created about two hours ago is still open, and our team is currently working on it and will guide you shortly.
All demos are available; you just need to select the demo from the Demo Importer, where it is labeled Elementor Demo.
I didn’t see the reply on November’s ticket anyways, In installation i chose the elementor but it wasn’t working BUT thank you for reaching out, i have provided the info required I hope it will be sorted out. thank you again.
I am interested in this theme. 1) can I turn off map? 2) is it possible to add a woocommerce multi-seller plugin to it? 3) Do you offer customization services?
Hi, yes, you can turn off maps.
2) No, sorry,y we didn’t test that plugin.
3) Yes, we do offer.
Regards
is there any requirements to use this theme such as certain PHP Max Input Vars or PHP Post Max Size values?
Hi, how can I add the “agree to terms” checkbox to add listing page and contact forms?
You’ll need to make the changes in the child theme to add the terms checkbox. We will be including this feature in our upcoming update so that all users can use it.
Regards
As I’ve read in the comments here, I can also confirm that since the last update od DWT Listing, I’ve been experiencing issues with Google Maps. I’m surprised more people haven’t reported this issue during this time.
When editing a listing, when searching for an address, the map doesn’t update for that location. A drop-down list with addresses appears, but the location on the map doesn’t update when you select an address.
This issue occurs when using Google Maps or Open Street.
Thank you for your time on this subject
Please head to our support team. They will check and guide you. Regards
Support has expired at this time.
I completely agree with the support renewal and have done so several times for countless apps purchased here, and I’ve renewed more than once for this one as well, but it doesn’t make sense to pay $41 to open a ticket to fix something that arose from your update.
Please review this issue. Thank you.
I completely understand your message. However, to check and resolve the issue, we will need your website details. Without that information, we’re unable to investigate the problem on our end.
I recommend creating a support ticket and including the necessary details. If you prefer not to update your support plan, that’s completely fine. You can still create a ticket under the General Question category, which will not ask you for support, and our team will be able to access your details from there.
We appreciate your patience and understanding.
Best regards,
Thank you for your reply.
I attempted to open a ticket under the General Question category but couldn’t locate the exact option — no problem, I’ll explain the issue here as clearly as possible:
When a user edits an existing listing (or adds a new one), they are able to search for an address using Google Maps. However, after selecting the address, the map does not reposition itself to the selected location, as expected.
Worse still, the embedded Google Map does not display the zoom in/out controls, which means users can’t even manually adjust the map to the correct position:
Screenshot: https://prnt.sc/rYp3ZRRZ-X0ZI hope this explanation helps in identifying the issue.
Thank you
Hi,
In order to proceed with verification on your end, we kindly request that you create a support ticket. Please use the “General Questions” category at the following link: https://jmp.sh/idC07D9
Creating the ticket in the correct category will allow us to collect the necessary website details and verify the issue, if any.
Thank you for being so understanding. Best regards,
Done ! Thank you
Hello there,
After recent upgrade of the DWT Listing, the google MAP is not functioning properly.
When you search by location for example for “Edmonton” in my case, the search result is not display listing in Edmonton but rather display the default location “Toronto” on the map.
Could you please look into this as soon as possible since this is a bug?
Hi
Please submit your ticket here: https://scriptsbundle.ticksy.com/ with the WordPress admin details. Our support team will assist you.
Hi,
I tried to create a ticket but I am not able to do that through the above link. Your demo map is not also working so you can see what I am referring to by checking your demo link map
Hi, I’ve just checked our demo and it’s working fine. https://app.screencast.com/Bg8P0I9sSlXVp
We need to check it on your side, and then we can guide you. If there is any issue creating a ticket in the dwt category, please create a ticket in General Questions, it will not ask for the purchase code. Our team will guide you
Hi,
I’m considering purchasing the theme, but for a doctor’s listing.
1- Do you use WooCommerce with a subscription system? 2- Is it possible to create monthly AND annual pricing plans? 3- Can we use promo codes to offer a year’s free offer to a client? 4- Can we remove the booking option and just offer a contact form? 5- Can we change the back office icons (e.g., menu)? 6- Can we remove the rating system everywhere (online and back office)? 7- Can we remove the ability to create an event from the back office? 8- Can the client upgrade their pricing plan themselves?
Thank you for your answers.
Hi,
Thank you for your interest in the DWT theme!
Here are the answers to your questions:
1. WooCommerce with Subscription System:
Yes, the DWT theme uses WooCommerce Subscriptions for handling recurring payments and subscription-based packages. It is already fully configured for subscription support.
2. Monthly and Annual Pricing Plans:
Absolutely! You can set up both monthly and annual pricing packages using WooCommerce Subscriptions.
3. Promo Codes for Free Year Offers:
Yes, you can create promo codes or coupons in WooCommerce, allowing you to offer discounts, including a 100% discount for a year if needed.
4. Remove Booking Option and Use Contact Form:
Yes, the booking option is optional. You can turn it off and use a contact form instead on the listing detail pages.
5. Change Back Office Icons (Dashboard Menu):
Could you please share screenshots of the icons or menu area you’d like to change? We’ll check and guide you accordingly.
6. Remove Rating System (Frontend & Backend):
Yes, the rating system can be disabled entirely from both the frontend and backend.
7. Remove Event Creation Option:
Yes, the event creation feature can be disabled from the user dashboard via theme settings.
8. Client Self-Upgrade Option:
Yes, users can upgrade their subscription plans from their account dashboard.
Thank you for your answers, I will purchase the theme and come back to you if necessary.
Good to hear that. We will be happy to have you. Regards
can I import and auto create busienss profiles from google sheet data? if I scrape it from Google business before.
No, sorry, we do not have such a feature.
Good morning,
Something is not working very well in this new version. When searching, the map does not update. The same thing happens in your demo. Visit your demo:
https://listing.downtown-directory.com/listing-search/?l_location=&by_title=test&l_category=&l_tag=... and do different searches. The search updates but the map does not
Thank you
No reply or comment about this?
We’re working on it and give a new theme update soon.
Thank you a lot for your reply
Welcome
Dwt listing theme which php version support for now
Supported 8.2, but you can use it with 8.3 as well.
Hi, ss it possible to buy theme and app (two products together) cheaper? Regards Raf
Hi, Sorry, Envato doesn’t have a feature for bundle purchase. You will have to buy them separately
Hi there,
Pre-sale question: Does user analytics have number of clicks (on phone, email and website buttons) or it just shows number of total views?
Tnx! Brando
Hi
I appreciate your interest!
The user analytics feature shows the total number of views. Currently, it does not track the number of clicks on phone, email, or website buttons.
Let us know if you have any other questions!
My support period is over .. I have just few questions can u help me out..
You can submit ticket in General Category.
Hi, I have just downloaded your theme, but I cannot find the DWT Edu Pro. I have checked in the downloads, and I do not have it. Nothing loads in my backend, and all I have is the primary theme, which isn’t the reason I bought the theme. This is the section I have – https://listing.downtown-directory.com/ and nothing else
Hi, You need to import the demo data. Thanks
I have issues with the theme, and I have sent you an email with login details. I cannot import the DEMOS.
Hi
Please submit your ticket here: https://scriptsbundle.ticksy.com/ with the WordPress admin details. Our support team will assist you.
I already provided you with the details via email, including the URL and login details. I cannot create a ticket without an account and without giving you access to my themeforest account. That will not and never happen, as my themeforest account is my private asset. Note: I won’t give you access to my Themeforest account. I will happily provide my purchase code; if not, I am going for a refund.
So let me know where we stand. I took plenty of time to chat with you prior to making a purchase.
Hi,
Thank you for reaching out again. Please note that we never request access to your ThemeForest account details, as we fully understand and respect your privacy. When creating a ticket, you only need to provide the purchase code for verification purposes—your account details are not required.
To better assist you, could you please provide the email address from which you shared the WordPress admin details? This will help us locate your message and address your concern promptly.
However, for a smoother and more efficient experience, we strongly recommend creating a ticket via our support system: https://scriptsbundle.ticksy.com/. This will connect you directly with our support team, who will be able to assist you further.
Looking forward to your response.
Looking at the demo, when editing a listing, its limited to uploading images, how many images can each listing have? Whats the limit set to and can we change it?
Hi
The image upload limit is set in the theme package. The user uploads the images as assigned in their package.
https://prnt.sc/U9Y2kbrjnvyk
