7806 comments found.
Thank you. How do I enable PayPal as a payment method for reservations? I already have my PayPal business account configured with the “WooCommerce PayPal Payments” plugin, but I can only get the user to click the “Confirm and Book” button after checking availability. They do make the reservation, but that’s not enough. I need them to pay and then complete the reservation. However, the PayPal payment button isn’t showing up; only “Confirm and Book”...
According to your documentation, I’ve reviewed the Listeo booking settings. In the WordPress dashboard, under Listeo Core → Bookings, I’ve disabled the “Disable payments on bookings” option.
I’ve also enabled the “For instant booking, require payment first to confirm the booking” option because I want immediate payment.
I’ve also disabled the wallet page in Listeo Core → Pages. However, when I try to make a booking, the system processes it without payment, which isn’t what we want. What do I need to do to require payment before booking?
Please send us support ticket using this form: https://docs.purethemes.net/listeo/support/
I haven’t checked in awhile, but loving the new updates. I like the GPT/AI Chat addition.
Question: It the Chat interface ‘flexible’?...meaning, can I use it to replace the Hero search header on my page? Are there settings to connect it to our CSV/Database for pulling and writing back to/from our data source? (appointment scheduling, notifications, etc) Can we pull in calendars for companies in the chat rather than link to a company webpage? Can it be enabled/embedded throughout the site?
So, lots of questions.
Hi,
1. https://listeo.pro/chatgpt/ 
you can embed it using shortcode or elementor widget or just as a floating widget in right bottom corner
2. Currently it pulls data from wordpress database including posts, pages, listings, products etc. + PDF files if uploaded. Cannot write, only reads. Currently no mentioned features but it’s 1 month old extension so depending on feedback we will be adding new features
Hello dear purethemes team new changelog ? ( 20 Nov ) Thanks Regards
Will be updated soon
Helo i just purchase listeo but stripe and paypal do not work in my country only paystack . does listeo support paystack. i already installed pytack for woocommerce but can’t see how to make it work
Hi again, Is there a solution about ticket and VAT calculation, On ticket there is no VAT,, but if system use VAT, it messing up the ticket invoice and orders calculation , so there must be a way to set no VAT on ticket?
Hi again, thanks, can you also fix so it use “0” vat, and update order status on “Orders in Woocomerce”, If seller set status to “Payed” the woocommerse not change the status, and the TAX report will be wrong, thank you.
Hi again, If you change the event date and use tickets , you must then save the listing 2 times before the change in date and time for the event take effect? thank you
helloi,
When a Business Owner wants to cancel their subscription, it goes to “Pending Cancellation” when the cancel button is clicked. What do you mean by pending cancellation? The admin should Cancel it manually? or it will just be cancelled automatically with the remainder of days on the next due date? I’m using Woocommerce Subscription btw. I don’t want to do manual stuff if I can avoid it. Once the business owner cancels the subscription, I supposed it will cancel by itself without the admin intervention. It will just say “Cancelled” on the Owner’s dashboard instead of “Pending Cancellation”
Please enlighten me on this. Thank you.
Hi
the cancellation will only take effect at the end of the current billing period.
If he already paid for 30 days subscription and after a week he decides to cancel this subscription he still has 20+ days that he paid for, so that’s what the status “Pending Cancellation” is for
I have no idea what is this and it never was working. Just dummy page.
[masonry]
I don’t think it’s supported anymore
is in wp-content/plugins/listeo-shortcodes/shortcodes/masonry.php
This was removed as it never was fully functional feature that could be used for anything that makes sense, unless you have just a few listing you want to filter that way anyway in plugins/listeo-shortcodes/init.php you can uncomment line 53 to bring it back
Hi again, There is a problem in the “ticket price” and use woocommerce prices inklude tax, ticket not add the “tax” to be included in price? than you
Hi can there be a “Ticket” list with “sold” and “scanned” ticket in the seller Dashboard ? thank you
Hi again, the problem is that it still calculate the tax at the en on ticket sale, so there must be a option not add then sale tax on tickets? thanks
Hi as you see it not working good https://prnt.sc/6tsooVoEi729
I have two very important requests. I want to build a mobile app for the website, but I faced an issue when trying to purchase the application builder that you recommended in the documentation. It does not support the payment systems used in some countries, and when I requested that this feature be added, the reply was that the customization would cost a very large amount of money.
So I moved to another solution, which is WebViewGold.
However, I need you to make the mobile menu appear at the bottom of the screen so that the layout looks like a real mobile application. I want it to be a custom bottom menu where I can control the items that appear, along with their icons. This is not a difficult change, but it would make a very big difference in improving the user experience.
Secondly:
I want to control the number of features shown inside the listing card. For example, if I add 7 features, the card layout becomes messy. So I want the ability to limit the displayed features to only 3 or 4.
Third:
If possible, I want you to add a skeleton loading system for the page — something that resembles the layout of the content — to improve the user experience while the page is loading. This would make a huge difference and users will really appreciate it.
Fourth:
On my website, the user pays only 10% of the total amount, and the remaining balance is paid upon arrival. If possible, there are two solutions and you can choose the easier one:
1. Add a field where I can enter the values, so that the checkout page shows:
the total amount
the amount to be paid now
the remaining balance due upon arrival
2. Or add a simple text field that appears as a hint for the user only.
I prefer the first option because it provides a much better user experience.
We are trying to improve the overall user experience, because this is what determines the success of the project.
Hi, I am afraid this is task for developer that you need to hire for your project. We only provide support for theme and built-in features.
Hi, “Edit Listing” translation is still missing. Fix it asap please. I reported it few weeks ago and you said it will be fixed in the next update…
All “Edit Listing” texts are translatable https://cln.sh/b6hMYyXJ
if you are using LocoTranslate please make sure to click Sync button to update translation template
I’ve opened a ticket weeks ago about this translation issue… still not fixed.
Because there is nothing to fix there. It always worked. https://prnt.sc/b4QcupdNg9Tf
Sorry but you are wrong. The title of this page is not translated https://prnt.sc/ZrjY1-RdMDKJ
Ok, you are right then. Sorry. Noted, again.
Actually, it was already fixed. https://prnt.sc/iYKHiuhbqYzE as we said earlier: if you are using LocoTranslate please make sure to click Sync button to update translation template
I have done that multiple times and it doesn’t change anything
What doesnt change mean? no “edit listing” string in loco translate or translation is not reflected on front-end
Ok, I just found out that this new string is in the Listeo theme. I previously found 2 others in the Listeo Core so I thought the issue came from this one. Sorry for the misunderstanding.
Hi again, thanks for update, Is there possible to add “_av_tickets” to the “listo-core-metaboxes” so we can display xx ticket left on frontpage, and if enable “Children” it not shows on tickets? https://prnt.sc/syd0u-GJwQrM Thank you.
No
Hello,
I’d like to renew my Support. But first can vendors/service providers limit their offerings wihtin a specific geographic area? For instance a restaurant only offer delivery service in the 10036 zip code or draw geo fencing on their map. Is this currently possible?
- GM
Hi, there is no such option in booking settings
since the last update from today i have an issue with my map (half screen search result map) the map is showing a place somewhere middle of the sea…(map location is wrong) markers are still there but on random positions
Please send us support ticket using this form: https://docs.purethemes.net/listeo/support/ with admin access
Also try to please clear cache in browser to see if that fixes problem, might be just JS issue
SOME WE ARE USING THIS FOR OUR HOSTELS. PLEASE MAKE THE BOOKABLE BE FOR PER MONTH TOO NOT JYST PER DAY OR HR. YOU WILL GET MORE SALES. OR MAKE IT AS CUSTOM, PER DAY, PER MONTH OR CUSTOM (3 ,6 MONTHS ETC) THANK YOU GOOD UPDATES. ALL THE BEST @PURETHEES TEAM
Thanks for suggestions. We’re designing new booking system.
Opening Hours Module is not showing in the Listen submission form, also Opening Hours Module is not disabled from the Admin. Why that?
hello I bought two licenses for this theme. i bought the second one recently why is my support not resetting? every time i try to activate the theme on my second website it says the license is used on my first website?? any help? i thought i I buy a second license then i can use the theme on a second website? Am I missing something ?
You have two licenses one from September 2024 and March 2025 and in both cases support expired because itis valid for 6 months.
if you could provide more details about issue with activating I will be able to answer. Send us email at license@purethemes.net
Sent you an email. thank you for your quick reply
Thanks, just replied.
Hi again, there is a issue with the printed ticket, price is shown wrong as one ticket is 11kr , and no Qr code picture ? https://prnt.sc/aPgXQ0XQ4p23
hi, you get picture by using php 7.4 but thats to old php to use now?
Hi
the price and amount of tickets is displaying correctly since Listeo 2.0.13, the QR code indeed had problem on newest PHP, I already fixed that and I’ll push update in few hours.
Hi the “Date” of event is not printed to!! and thanks!
It is now
Hi again, there is a issue with ordering tickets, the warning of “date” issue https://prnt.sc/S8RMxerHO7Ef
Its happens if there is a canceled or waiting for payment ticket in the system
It happens if you try to book the same event from the same account that you already have pending booking or you’re trying to book one after another, that’s the prevent someone too book everything
Theres a plugin in the theme https://wordpress.org/plugins/kirki/ its not been updated in past 2 years and have not been tested with wordpress last 3 releases. my debug.log showing this compatibility error thats not letting elementor work
Its definitely not causing issues with Elementor, just can’t. The only thing that might happen is some warnings/depreciations when using PHP 8.0+ with this plugin but these do not interfere with anything.
We have own fork of this adjusted to latest PHP versions, to be released soon with Listeo
Juz checked the plugins and noted their compatibility. hope it helps narrowing down the issue, as to why elementor not working
Breadcrumb NavXT : Compatible up to: 6.7.4
CMB2 : Compatible up to: 6.4.7
Contact Form 7 – Dynamic Text Extension : Compatible up to: 6.7.4
Kirki Customizer Framework : Compatible up to: 6.4.7
I bought the theme yday and installed it on 8.3 version and theme installation, demo import and all perfect.
editing page with elementor its giving internal server error and not loading at all.
let me know if i have to downgrade php to 8.1 ?
problem is godaddy is giving free support only till Dec 2025 for 8.1
Let me know, if to wait for theme version upgrade or i downgrade php and wp versions to make it work…
I answered you via email. I’m like 99% sure it’s because your server PHP settings/limits are too low. Did you receive our reply?
90% of people use Listeo with 8.1+. We on development environment 8.3. I can assure you it just works and the issue is with Godaddy limits.
Thanks for quick response and support.
As advised, gone thru the systems requirements and enabled the configurations accordingly,
Yes checked the site health, attaching the screenshots and emailed for support.
Also disabled the outdated plugins, cleared cache, cleared elementor cache, sync library, saved permalinks again.. still getting internal server error
Please let me know, what to do next
Thanks for your patience and tolerance for support and building such awesome theme.
Enable full debuging in Listeo Health, trigger error and send us debug.logs. via support ticket using this form: https://docs.purethemes.net/listeo/support/ or just admin access
Thanks for quick response. shared the screenshots n debug.log thru support form. let know if any further details required..
bro, i found the elementor issue n resolved it !!
Yes it was related to elementor but we couldnt figure this out. What was the fix fnally?
whenever i click on any listing type it just take me to blog page why is that
5s fix https://prnt.sc/VD-7KuRPWd5l
please help me i need to resolve this issue
We will check this and eventually path in next update if we will confirm whether it’s bug or not. If you wish to get this verified quicker please send us support ticket using this form with admin access: https://docs.purethemes.net/listeo/support/
i dont have support any longer, but my issue is not about support its about the product has bug in it that needs to be fixed ASAP in other for us to use listing types at the frontend for better navigation. listing types is a better way user can navigate because each listing type has it own category. the developer should understand this just like i do. this is one of the main reason i want this theme. just like the way we chose listing type when adding listing, user should be able to chose listing type at the frontend based on what they are looking for on the website. honestly, i dont understand why is not structured this way. now i have to stop this project.
Thank you for your valuable feedback regarding reporting this minor issue. We will address this in next update. Consider renewing support because it expired over 3 years ago.
PS. Custom listing types were implemented 2 months ago.
