Discussion on Alone – Charity Multipurpose Non-profit WordPress Theme

Discussion on Alone – Charity Multipurpose Non-profit WordPress Theme

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5477 comments found.

Hello Bearstheme, Unable to edit Givewp campaign form. Its shows always loading. ACF pro plugin asking license activation key. Thank you

Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!

Hi, On the events page, www.domain.com/events/ there is a top grey bar in place of a banner. How to get ride of that bar or add image instead of plain grey bar? I was wondering if that is possible. Thanks

Hi, Please contact us by email: sp.beplus@gmail.com

Our resource usage is repeatedly reaching 100% because your theme is using more CPU and server resources than our hosting plan supports. Even with low traffic, the theme triggers heavy background processes. Please help us resolve this issue.

Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!

Hi, I bought the theme about 7 month ago. How can I get the updated version of elementor Pro? I need to make sure the website is up to date for security reasons. Thanks

Hi, Please go to the link below and download the new version of the plugin. – https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF

thank you so much for always a great support

i bought the theme but I don’t have control settings,and i can’t set the header main and when install revulation slider show error ajax error and every template cteated bt theme needed Elementor Pro, i cant understand how I bought theme whith pro i nedd every templeta free , please answer me asap

Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!

Hello,

I used my purchase code for the Alone – Charity Multipurpose Non-profit Theme on a temporary testing site. I have now deleted that test installation completely and want to activate the theme on my main domain.

However, the license system is still blocking activation and there is no option to reset, deactivate, or generate a new activation token.

Please unlink the previous (testing) domain from my license so I can use the theme on my main site.

Thank you.

Hi,

We have canceled the license for your dev site. Now please register the license for your main domain.

Thanks.

This product is in use on another domain: darkviolet-raccoon-116767.hostingersite.com

Hello, I would like to use this theme in another domain, may you help me? thank you!

Hi, We have solved the licensing issue. Now you can register a license for your primary domain. Thanks.

i bought the theme but i dont seen the new template like home yutmaru, can you please tel me what happened ?

I already import the demo content (alone main)

Hi, Please import the demo package alone-main. When you import successfully, you will get all the home page demos. If the problem is not resolved then please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!

hello, i have installed the theme but it not show completely all the pages . what’s the problem please ?

Hi, Please import the demo package alone-main. When you import successfully, you will get all the home page demos. If the problem is not resolved then please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!

Hello

I have an issue with the license it says it is invalid code

Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!

Hello, I see that everyone here is having the same issue. Is there a reason why a user can’t install and import a demo like we used to? I am unable to reinstall the theme and import the demo. Please provide detailed documentation to fix this.

I don’t think I should have to renew support for this, since it’s the package that isn’t functioning as it should.

Thanks

Hi, Please watch the video tutorial on importing the Theme demo here. https://youtu.be/ihC5sITtwQU If the problem is not resolved then please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!

Hello, is the donation processed by woocommerce payment gateway plugin? I need the donation processed by woocommerce payment gateway plugin, not givewp.

Also, can we show multi currency in the donation box, like someone UK may want to see the amount in GBP, not USD. Possible?

Hi, The website currently uses the Give plugin to process donations. If you prefer to use WooCommerce for payment processing instead, contributions would need to be handled as product sales. Additionally, WooCommerce supports your preferred currency requirements. Thanks.

I bought Alone 7.55 July 2023, but the plugins are acting up. Support has expired so I cannot use that window. What should i do?

Hi, Please contact us by email: sp.beplus@gmail.com

Hi Admin,

Could you pls reply this as i have to buy another license after

Is it possible in this theme to list multiple events, then user will select one of the event and then he will register and pay for that event within the website?

Regards

Hi, Currently Theme is using The event calendar plugin and the plugin supports register and pay for that event within the website. Please refer to the plugin here: https://theeventscalendar.com/

roque2u

roque2u Purchased

Hi, I have purchased 2 licenses for the alone theme. But none of them is working. It says Invalid purchase code

Hi, We have discussed with you in the ticket. Please check. Thanks.

Hi Admin,

Is it possible in this theme to list multiple events, then user will select one of the event and then he will register and pay for that event within the website?

Regards

Hi, Currently Theme is using The event calendar plugin and the plugin supports register and pay for that event within the website. Please refer to the plugin here: https://theeventscalendar.com/

roque2u

roque2u Purchased

I purchased the theme Alone – Charity Multipurpose Non-profit WordPress Theme and the purchase code is not working so i am not able to install the demo or the items i needed. i have purchased this item twice and never been able to use it. i really need this install asap and i but it the second time because i thought i did something wrong but i didn’t it is just not working. please help. thank you.

Hi, We have discussed with you in the ticket. Please check. Thanks.

Hey, I have an issue with installation where the files that I have downloaded tells me that I am missing style sheets and therefore it can’t be installed, could you provide me with the correct download files. thank you

Hi, We see you have installed the wrong Theme folder. Please unzip the file you just downloaded and install the alone.zip file. If the problem is not resolved then please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!

Hello,

I hope this message finds you well. I sent a message a few days ago, I haven’t had a response. It looks as if I’ve purchased another website theme, I only needed support for the theme I purchased last year. The purchase key is not working, and I need to get this sorted asap as my original website was deleted.

Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!

None of the demo data is showing up in my install. I don’t know what’s happening. I installed everything correctly. Please help.

None of the new demos are showing. Why?

Hi, please open a ticket here https://beplusthemes.com/our-support/ with info your site, so our support team can help you there quickly! Thank you!

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