117 comments found.
Your support portal website is not loading, it’s says page not found. Need to know if the latest Inoterior version fully compatible with the latest bundled plugin Rev Sliver v7.0.6? Some authors are telling me their themes are not yet compatible with Res Vliser 7.0.6 and some themes breaks when I try to upgrade the Rev Slider. So I need to check on Inoterior theme before I proceed. Let me know. Thanks!
Hello Sir,
Apologies for the inconvenience. Could you please contact us via our official support site at https://support.themetechmount.com/ So our team will help you on this. Upon reviewing your account, we noticed that your theme support period expired in 2025. To receive further assistance, we kindly request that you renew your support period.
Thanks, Mark
No need to create a support ticket as there’s nothing wrong with my current website running Inoterior theme. I simply want to know if your latest Inoterior is fully compatible with the latest Rev Slider v7.0.6. And also when will you provide a theme update to include all updated bundled plugins.
Thank you for your clarification.
Our team is currently testing the latest version of the theme with the newest Rev Slider (v7.0.6) to ensure full compatibility. We are working on it and will provide an update including all the latest bundled plugin versions very soon.
We recommend waiting for the official theme update to avoid any compatibility issues.
Hello, I have a question regarding the Inoterior theme. Currently, the theme only provides manual demo content import, and I was wondering if there is any possibility to enable a One Click Demo Import feature. This would make it much easier to set up the demo site exactly like the live demo. I have followed documentation, install all recommended plugins, activate them all but there’s only manual demo file import option. Thank you for your support!
Hello,
Apologies for the inconvenience. We already given One Click Demo Import option but you need to the theme license activate then go to Admin > Appearance > One Click Demo Import . Then you can easily import demo as you want. If you still face any issue then contact us via our official support site at https://support.themetechmount.com/ So our team will help you on this.
Thanks,
Hi,
Thank you for the quick response! Everything is working fine now — I forgot to activate the theme license. After activating it, the One Click Demo Import option appeared and the demo imported successfully.
Thanks again for the support!
When exporting the design, a 500 error occurs. What is the solution?
To solve the theme import issue, I deleted WordPress and reinstalled it. However, when I tried to import again, it asked me for the theme purchase code. After entering it, I received a message saying that the code had already been used before. I kindly request that this issue be resolved as soon as possible. This matter should not take long, and the support should function like other themes, where I can easily deactivate the key and add it again from your dashboard. Even when I tried to open a ticket to report the key issue, it also didn’t work.
The issue of resolving the linking code problem has been fixed. However, the import theme problem is still the same. The problem has been resolved.
Hello Sir,
Apologies for the inconvenience. Could you please contact us via our official support site at https://support.themetechmount.com/ So our team will help you on this.
Thanks, Mark
Hello,
If i installed demo 1. If i want some section and page from demo 6 or maybe in from demo 2. Is that possible? Does it will change my website design or current change current demo settings?
Hello,
Can you please contact us via our official support system at https://support.themetechmount.com/ so our team will help you on this asap.
Thanks, Mark
May I know if I choose Demo 2, am I able to user other Demo 3 or 4 module/features inside my demo 2? Or i can only choose 1 Demo to import? I would like to mix and match.
I also want to add in Home Shop Demo into one of my menu in the future. Is this doable?
Hello,
Thank you so much for your interest in our theme! Yes, you can mix and match features and sections from Demo 3, Demo 4, or any other demo — even if you initially choose to import Demo 2. All demos are built using the same core theme elements, so you’re free to reuse and customize content as needed.
Additionally, the WooCommerce “Home Shop” demo or any shop-related features can be easily added to your menu or integrated into any demo layout.
If you need help importing specific sections or setting up a mixed layout, feel free to reach out via support site we’re happy to assist
Thanks, Mark
If next time i have another new website/domain, can I just import or duplicate the wordpress theme I have crafted? Or will need to purchase another license again for the theme?
I already bought your theme.
Now I am stuck here. How to import demo data? I can’t see where to choose demo Variation.
Navigate to Admin > Appearance > Import Demo Data Page Select a demo variation and click the Import button.
If I imported two different Demo in full, will they conflict to each other?
Hello Sir,
Yes, importing multiple demos may cause conflicts on some pages, such as duplicate menu items and layout issues.
I believe we’ve received your support ticket regarding this. Our team has requested your website login credentials to investigate further. Kindly send those details so we can assist you as soon as possible.
Thanks, Mark
Hi, I’ve installed all necessary plugins + woocommerce but i don’t see the Shop Demo to import.
Hello Sir,
Thank you for purchasing our theme!
If you had already installed the WooCommerce plugin before importing the demo data, then all Shop-related content should have been imported correctly.
To assist you further, we would need to check your site settings. Kindly reach out to us via our support system at https://support.themetechmount.com/ and our team will be happy to look into it and guide you accordingly.
Thanks, Mark
hi, could you please explain how to change Portfolio Boxes – Read More Text?
Hello,
Can you please contact us via our official support system at https://support.themetechmount.com/ so our team will help you on this asap.
Thanks, Mark
Choosing this theme means having professional and constant support to answer all your questions—not only for assistance but also for handling situations that might require additional services for your website’s optimization. The team is highly professional, responses are prompt, and the quality speaks for itself. Their company represents excellence, offering a wide range of other themes, not just this one. Well done!
Hello Sir,
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our theme and support. It really means a lot to us and we appreciate it.
Thanks, Mark
Hi,
My elementor forms stopped working on my page (eoryszilvia.hu), after I hit submit button the page reloads and doesnt redirects, also doesnt send the email. It worked well unter 2024.12.21. What happened after that?
My php, caching, form etc. set up correctly because I checked them. All I can think of is the theme.
Can you help me on this one?
Thanks.
I tried now with other form plugin, FluentForm Pro, and It doesnt work too. Submission animation is loading and nothing happens.
Hello,
Can you please contact us via our official support system at https://support.themetechmount.com/ and send us your site url with admin details in support ticket so our team will help you on this asap.
Thanks, Mark
Hi,
My client deleted the website and the theme along with it ( https://architecturalstudio.info ). Can you please deactivate the license for me so I could use the theme on another project?
Thank you.
Hello Sir,
Our theme already includes an option to activate and deactivate license codes. Upon reviewing your account, we noticed that your theme support period expired in 2022. To receive further assistance, we kindly request that you renew your support period. Once renewed, please contact us via https://support.themetechmount.com/, and our team will be happy to assist you promptly.
Thanks, Mark
I said I can’t deactivate it because the website does not exist any more.
So I would have to pay for the support the amount that’s almost the same as the new license? No logic in that but thanks for nothing.
Hello Sir,
I have checked your website but i didn’t see it in the register list so i think you didn’t have any issue while activating. Your client has already deactivated it. So can you please try to activate it on your site.
Thanks, Mark
When I upload SVG icons to the Elementor editor, they don’t appear on the page. I tried uploading icons from several websites, and even designed them using Illustrator and saved them. The upload process completes successfully, but they still don’t show up on the pages.
Hello Sir,
We need to check it on your website, so please contact us via our support site at https://support.themetechmount.com/.
Additionally, I have checked and found that your theme support expired in 2022. To receive further assistance, kindly renew your theme support.
Thanks, Mark
Planning to create a new website for a new client using this theme. Just making sure Inoterior Theme won’t be removed from Envato any time soon, correct?
Also, on the Cafe demo page: https://themetechmount.com/wordpress/inoterior/cafe – Can a wider logo be insert on the top menu bar? I noticed the logo space for the Cafe demo home page is a small square area. Let me know. Thanks.
Hello Sir,
Thank you for showing interest in our theme! We would like to assure you that this theme has never been removed from Envato.
Regarding the café demo, you can upload any size logo image there. Additionally, if you encounter any issues on your website with our theme, please feel free to reach out to us through our support site for assistance. We are always here to help!
Thanks, Mark
Hello Sir,
Yes, it is possible. You can use this demo in RTL.
If you face any problems, we are here to help you solve them.
Also feel free to contact us via https://support.themetechmount.com/ if you have any query.
Thanks,
Hello Sir,
Just go to Admin > Inoterior Options > Services Settings and you can see for change button text there.
Thanks, Mark
thanks
And is it possible to change icon on service box ?
Yes, It is possible to change. Please contact us via our official support system at https://support.themetechmount.com/ so our team will help you on this.
Thanks, Mark
So there is no simple way to change it ? requires to edit files? If yes, no problem i will do it.
Hello Sir,
No, just edit your services page and you can see option for set icon https://imgur.com/a/lGPbgHa
Thanks, Mark
Thanks Sir!
I would like to buy this theme however there’s a major issue with photos gallery on mobile. Did you ever try to zoom in on a photo after you click on it on mobile? It moves down and you can’t see it at all. This is a super basic feature. will you address this ad fix it? Zooming in for detailed view on photos in Projects is extremely important.
Hello Sir,
Glad to know that you are interested in our theme and thanks for pointing it out. We will solve it in our theme. Also feel free to contact us via https://support.themetechmount.com/ if you have any query
Thanks, Mark
hello i just purchased the theme but i dont see in demo home shop
Hello Sir,
Home shops will come to your site but the demo products will not come as we didn’t set WooCommerce to require plugins. So just install this plugin on your website and set yoru shop Settings. Then import sample products from Tools > Import page. Also you can contact us via our official support system at https://support.themetechmount.com/ so will help you on this.
Thanks, Mark
hello can you help me please? i open Ticket support
Yes, We received it and have already replied. Please check it and let us know if there are any queries.
your support didnt fix it yet
Hello Sir,
That home shop name page already comes with demo data. We already replied to this in your support ticket so please check it and if you have any query you can reply in support ticket.
Thanks, Mark
My entire site just disappeared. Everything I worked on, the pages aren’t functioning at all. I made no changes. I am actually extremely upset with this purchase. Now I have to pay an additional $50 just to get this solved. Can anyone help me? www.ramahb16.sg-host.com it’s just the site I’m editing before we launch it with a real domain.
Hello,
Can you please contact us via our official support system at https://support.themetechmount.com/ and send us your site url with admin details in support ticket so our team will help you on this asap. Our theme has no issue or bugs so we need to check this on your site so please contact us via our support site.
Thanks, Mark
Hello,
Also i have checked and found that your support time has already expired in 2022 so please purchase extended support time.
Thanks, Mark
I just bought new support and you guys don’t even respond. I have no emails from anything with ticket numbers. I have been sitting here waiting for over a week. Absolutely ridiculous!
Hello Sir,
Yes, We received your support ticket number 16413 in our support site and have already replied. Please send us your site url with admin details in support ticket so we will help you on this asap.
Thanks, Mark
Design is great but support is slow and holding up my project. I submitted a ticket (#15127) for error code 500 when attempting to import a demo and have had no luck getting the demo’s to work or a solution from support. Please help ASAP
Hello Sir,
Sorry for the inconvenience and delayed response due to the weekend. We received your support ticket and our team already replied for your support ticket and asked you for some details so please check it and reply in support ticket.
Thanks, Mark
Much appreciated. Thanks!
Glad to hear it helps 
Hi ThemetechMount,
I have a question about SEO, why does the theme set “H1” in the LOGO element?
Can this be set by the user?
This is important to me, can you check it?
Thanks
Hello,
We set the H1 tag for home only and SPAN on other pages. Also we provide an option for changing it in Inoterior Options > Header Settings you can see it there. Also can you please contact us via our official support system at https://support.themetechmount.com/ so our team will help you on this.
Thanks, Mark
Yes , but why force the H1 tag in logo ? I seen the option ,
https://imgur.com/a/63HHzGjHello,
Sorry but currently there are two options only but if you want to change tag then please contact us via our official support system at https://support.themetechmount.com/ so our team will help you on this.
Thanks, Mark
Hi! Can you please help me with a css code that will help me show only the sticky logo instead of the standard logo? The problem is that I have set the header menu to white and my standard logo is also white, so on mobile you can’t see it. Thank you!
Hello,
Can you please contact us via our official support system at https://support.themetechmount.com/ and send us your site url with admin details in support ticket so our team will help you on this asap.
Thanks, Mark
