505 comments found.
The media are not uploaded successfully Also the users not created successfully Please can you present a new video for this last upload of website of you ? Or just i can share my credentials with you to set up properly
Please use the thread comment so your total query in one comment box and we can understand your previous query or continue queries.
the import now changed from the import of 2021 that you provide in the link so i think it’s better to make a new import for the file that you upload now example:
1- share post features not enabled in Instagram 2- is it possible to download the full demo account if i share y=with you privately the username and password and url ?
Please use the thread comment so your total query in one comment box and we can understand your previous query or continue queries.
Import WordPress
Failed to import pa_color Blue Failed to import pa_color Gray Failed to import pa_color Green Failed to import pa_size Large Failed to import pa_size Medium Failed to import pa_color Red Failed to import pa_size Small Failed to import pa_color Yellow
All done. Have fun!
Remember to update the passwords and roles of imported users.
Perfect !
Your message showing import XML setup perfectly.
Next – Import Widget File.
Then 100% import demo setup done.
i cannot import all the website
Hello alaagaoun,
Thank you for the comment.
WeddingDir required hosting environment : Click Here.
Make sure you are following the installation video tutorial : Click Here.
After you face any issue, i am happy to support you.
Thank you, WP-Organic
You can write message with reply button.
“The ‘Couple Login’ button on the menu bar disappeared after I updated the theme. How can I make it reappear, or where can I find it?”
Hello luusieuluan,
Thank you for the comment.
Please update theme and plugins both after you face any issue, let us know.
Thank you, WP-Organic
I have updated the Weddingdir theme and all related plugins, but the ‘Couple Login’ button still won’t show up. How can I resolve this issue?
Is it possible that I accidentally disabled its display? Is there a specific toggle or setting within the theme options to turn the ‘Couple Login’ button on or off?
Make sure you are not login as admin. Because if you are admin login then front page not showing header buttons for couple / vendor login.
Please check the website with different browser / logout user then header button visible ?
I logged out of all users, cleared my browser cache (or switched browsers), and even tried accessing the site from a different device, but the “couple login” button still wouldn’t appear.
I decided to restore a website backup from the date before the theme update to resolve this issue.
After the restoration, the “couple login” button is now visible again.
Hello luusieuluan,
Thank you for the comment.
You can update the latest version with check your website status here : Click Here.
Thank you. WP-Organic
Hello, I have a few questions: I’d like to create a directory event page not only to recruit service providers but also to collect customer enquiries, which the service providers can reply to directly. I’d also like customers to be able to book a service provider directly online. A 15% commission will be charged for service provider bookings. Do you have any plugins that meet my requirements? Are they compatible with WooCommerce? - Service creation by service providers - Request creation by customers - Online booking - Online payment gateway - Chat - Extention of categories for othe event type (Barman, Mackup artitst etc..)
Thank you Marvin
Hello Marvin,
Thank you for your comment.
The WeddingDir theme is primarily designed for the wedding industry, connecting couples with vendors, but it can also be adapted for other event-based services.
Regarding your requirements:
Service provider listings & categories → Supported
Custom categories (other event types) → Yes, flexible
Customer enquiries / requests → Supported
Online booking & payments → Supported (via WooCommerce integration)
Commission system (15%) → Achievable with WooCommerce + additional setup
Chat system → Not built-in
Some features (such as advanced enquiry handling and chat system) may require additional plugins or minor customization.
If you’d like, I can guide you with the exact plugin setup or provide a customized solution based on your requirements.
Looking forward to your reply.
Thank you, Hitesh Mahavar WP-Organic
Hello Thank you for your reply. Yes please please provide me the setup information for my requirements. Mos important for me is the possibility for a couple to create an service request ans to pay directly via the application. I will need to spend more from my budget for extra plugins. I love your conceot but i also find tha 300$ is expensive if i compare with othe directory theme. Please can you make discount price?
Thank Marvin
Hello cmarvin28,
Thank you for your comment.
Please find the details regarding your requirements below:
1. Service provider listings & categories → Supported
Service Providers: Click Here
Each provider has their own listings (example): Click Here
Listing Categories: Click Here
2. Custom categories (other event types) → Yes, flexible
You can create unlimited categories in WordPress
Additional taxonomy (rename/add) can be implemented with small paid customization
3. Customer enquiries / requests → Supported
Customers (couples) can submit quote requests to vendors
Vendors can reply directly
Both customers and vendors have their own dashboards to manage requests and responses
4. Online booking & payments → Supported (via WooCommerce integration)
5. Commission system (15%) → Achievable with WooCommerce + additional setup
6. Chat system → Not built-in
Features related to advanced booking, commission setup, and chat system will require paid customization as per the item support policy: Click Here
If you’re interested, you can contact me via my profile: Click Here
I’ll be happy to share a detailed estimate for your customization requirements.
Looking forward to your message.
Thank you, WP-Organic
Hello Tjank for response. Ot is possible to customer (couples) tu creata a frilancer demandes as post?
Hello again,
Can you explain me briefly. I am happy to assist you.
Or Contact me via my profile to contact me. we can easy to discuss on your requirement wise.
Waiting for your email, WP-Organic
Do you have any pre sale question ?
Hi, For latest update version, i can’t add new post for all cpt [couple, real wedding, website, etc]. how can i fix it ?
Hello premierthsupport,
Thank you for the comment.
How to create couple user article : Click here.
When couple user register after automatically custom post create with assign each database wise connection [ couple, real-wedding, website ]. admin can not create this post type it’s working dynamically.
Thank you, WP-Organic
I have no programming knowledge and I’m looking to create a directory for Spa & Wellness businesses. At first glance, I’m wondering if this template and design are suitable for the industry. Also, is the USD 299 a one-time payment?
Hello projectguidz,
Thank you very much for your interest in WeddingDir.
Yes, USD 299 is a one-time payment and includes lifetime free updates.
While WeddingDir is designed primarily for the wedding industry, it is fully customizable and can be adapted for Spa & Wellness directories by adjusting categories, listings, and content.
Please let me know if you need any clarification.
Thank you, WP-Organic
How do I change the listing category image? Example (florist, dress, etc)
Hello ashleygary1205,
Thank you for your comment.
Please enable the Page Header Banner Image setting from the theme options.
You can follow this helpful guide here: Click Here
Once enabled, you will be able to easily change the page header banner image for the Listing Category page.
If you need any further assistance, feel free to let us know.
Thank you, WP-Organic
Hi, we ask you guys for discount last week but no any response from you. Cause now we accepted $250 that from your offer. how can i pay for this price ?
Please check your email.
Hello
We’re currently reviewing your theme for an upcoming project and would like to discuss a few details before moving forward. Instead of going back and forth through the marketplace, could you please share the direct email or contact details of the person responsible for theme enquiries or partnerships? Can you please email to narisa@masalathai.com
We’d like to connect directly to better understand the theme, support options, and how it could fit into our project requirements.
Thank you in advance, and I look forward to hearing from you.
Best regards,
Nisha
Hello NIsha,
Thank you the comment.
You can contact me via my profile : Click Here.
Waiting for your email, WP-Organic
I have successfully installed the theme and completed the demo import without any errors.
However, when we visit vendor listing pages such as https://myclient.in/wevadir/vendor/wedding-cake/, the listings are not displaying.Additionally, when a listing page is created and I attempt to connect Preferred Vendors, the connection does not seem to work. I’m unable to understand how this feature is expected to function, as the vendors are not appearing on the frontend.
Could you please review this issue and guide us on the correct configuration to ensure vendor listings and preferred vendors display properly?
Hello ormeon,
Thank you for the comment.
Your demo setup 100% done after goto user page and all subscriber role change to vendor after you can see above vendor profile page link display listings.
Waiting for your message, WP-Organic
Hello there,
I hope you are well.
I am very interested in purchasing the Wedding Dir theme within the next few days. I am based in Kenya, where most online payments are made through mobile payment platforms such as M-Pesa and Airtel Money.
I would like to kindly inquire whether the theme can be integrated with these mobile payment options. Additionally, is it possible to integrate local and regional fintech solutions such as Flutterwave or iPay to facilitate seamless payments for users in Kenya?
I would appreciate your guidance on the available payment integration options.
Thank you, and I look forward to your response.
Best regards, Davies
Hello mwashifah,
Thank you for the comment.
WeddingDir offer 5 payment gateway – Click Here.
If you wish to integrate new payment gateway is 100% possible with paid services as per Item Support Policy.
Thank you, WP-Organic
Hi Hitesh, I’m following up here publicly because I haven’t received a response. I’ve contacted you 4 times over the last 20 days regarding the vendor and couple login/dashboard pages, which are displaying messy/broken on my site. I’ve confirmed the correct page templates, all required plugins are installed and updated, and I’m not using any optimization plugin. Can you please advise what the official fix is, or confirm if this is a known issue with the theme?
Hello Karen,
Thank you for your message.
I understand your concern regarding the delay in support over the past 20 days. Please note that the support vacation notice was mentioned in the product support section, as I was on a family vacation during this period. I have now returned and am giving priority to responding to your request.
For proper setup:
The Vendor Dashboard page must be linked with the Vendor Dashboard template. Please refer to this guide: Click here
The Couple Dashboard page must be linked with the Couple Dashboard template. Please refer to this guide: Click here
After user login (either Couple or Vendor), users can be easily redirected to their respective dashboards.
If you still face any issues, please feel free to contact me. I’m here to help and support you.
Wishing you success, WP-Organic
Hello, I purchased the WeddingDir – Directory & Listing WordPress Theme. The download for “All files & documentation” is only 28MB and does NOT include the Plugins folder. The theme requires several plugins (wdir-core, wdir-listing, wdir-contact, etc.) but these are missing. Please re-issue the FULL WordPress package download. Thank you.
Hello otwaym,
Thank you for your comment.
Please follow the documentation and the video tutorial for proper setup.
If you face any issues afterward, we are here to help you.
Thank you, WP-Organic
Tried to download as per documentation and video tutorial and I am still only getting 28mB file – please advise.
Hello otwaym,
Thank you for the comment.
Download WeddingDir file as documentation – Click Here.
If you download the installation-theme.zip to direct install on your website.
If you download the Main_Files.zip then extract file and find the Theme folder inside weddingdir.zip file will install on your website.
Thank you, WP-Organic
Hi,
I have sent numerous support emails dating back to the 24th October and have gotten no replies. Considering this is the most expensive theme I have ever purchased, the lack of support has a lot to be desired.
Can you please help resolve the below issues:
The locations are not displaying on the search bar even though they are all added on the backend.
I would like to list the Wedding Suppliers in alphabetical order, but there is no option to do so. I even tried manually putting them in order but when I save them, they still do not appear in order.
I need the supplier page to display full site width and default to grid not list, but there is no option to do so.
I set the currency to Euro but it still displays in Dollars.
I need to remove the Working hours widget and rearrange the order of the remaining widgets, but there is no option to do so.
There is no option to edit the menu font, spacing or font weight, I had to use custom CSS to do so.
When you do a search in the search bar and the results page opens, the map does not display until you click on it.
I need to add some text to the suppliers page, but there is no option to do so. You can only add text on the category and this text displays in the header which does not look good.
I need to remove the favourite and hired icons, but there is no option to do so.
I need to add the Request Pricing button to the contact supplier form, but there is no option to do so.
I would appreciate a reply at your earliest convenience.
Thank you.
It’s been 5 days now and still no reply, can you please advise?
Hello Karll,
Thank you for your comment. I was on vacation and just returned today.
Question #1: The locations are not displaying in the search bar even though they are added in the backend.
→ Please make sure each location is assigned to at least one listing. Empty locations (for example, 10,000 locations without listings) will not appear on the frontend, as it would not make sense to show locations with no results. I hope this clarifies the issue.
Question #2: I would like to list the Wedding Suppliers in alphabetical order, but there is no option to do so.
→ Are you referring to the location dropdown in the homepage slider search section, or the vendor listings shown using the Elementor widget on a page? Please confirm.
Question #3: I need the supplier page to display full width and default to grid (not list), but there is no option for this.
→ Edit the page and choose the appropriate container option (Custom Container / Container Fluid) in the page settings. Once full-width is enabled, you can easily adjust the layout using the Elementor widget.
Question #4: I set the currency to Euro, but it still displays in Dollars.
→ Please share the page where this is happening, so I can help you quickly. Normally, currency settings can be updated here: Click Here.
Question #5: I need to remove the Working Hours widget and rearrange the order of other widgets, but there is no option.
→ This customization falls under paid service as per the ThemeForest item support policy: Click Here.
Question #6: There is no option to edit menu font, spacing, or font-weight; I had to use custom CSS.
→ Yes, you are correct. The theme includes basic styling options. If you need extended flexibility, that would fall under paid customization as per the item support policy: Click Here.
Question #7: When searching using the search bar, the map does not display on the results page until clicked.
→ I did not fully understand this issue. Please ensure your Google Maps or Leaflet Map plugin is installed, activated, and properly configured.
Question #8: I need to add text on the suppliers page, but there is no option. You can only add text on the category page, and it displays in the header.
→ The term page title and description are shown in the header by design. Are you facing any specific issue with how it appears?
Question #9: I need to remove the Favourite and Hired icons, but there is no option.
→ Additional flexibility for removing these icons also falls under paid customization as per the item support policy: Click Here.
Question #10: I need to add a Request Pricing button to the contact supplier form, but there is no option.
→ The Request Quote button only appears when the listing owner is set as a Vendor. Please check the user role for the listing owner.
Thank you, WP-Organic
Hello, I reached out about a month ago asking for a refund, as I did not need to utilize your product. Though it’s a great product, I decided to build the website/platform through a developer and designer route vs. a theme. How do I go about getting a refund, since I didn’t use it?
Thanks.
Hello, following up here, thanks.
Hello dansalg,
Thank you for your comment.
Could you please let me know what issue you are facing with the WeddingDir product? I will be happy to assist you.
Regarding refunds for mistaken purchases, these are handled directly by ThemeForest according to their refund policy. Authors cannot issue refunds from our side.
You may submit a request through the official refund system if needed.
Thank you, WP-Organic
I have sent numerous support requests over the last few days for basic functionality features and I mean basic, that this theme does not have and I have gotten no reply. Can you please advise?
I am on vacation till 3rd December. I already mention support vacation.
Can you please advise as we need to launch this site in the next week?
Response updated.
Hi! I’m really interested in purchasing the Wedding Director Script, but the current price is a bit high for me. Could you please share any available discount or coupon code? If possible, can you help me get the script for around $200 USD? It would really help. Thank you!. my mail id expressmediain@gmail.com
Hello Gopesh,
Thank you for your interest in the WeddingDir product and for reaching out.
At the moment, we don’t have any active discounts or coupon codes available. However, we continuously work on improving our products and occasionally offer promotions in the future.
Please feel free to stay connected, and we’ll be happy to notify you if any offer becomes available.
Thank you for understanding.
Best regards, WP-Organic
Hi there, I’m not sure how but I just had a user try to change their password. But somehow they managed to make it over to the WordPress native or Woo commerce native process instead of using the vendor pop-up window or modal window. How do I make sure that that’s closed off and that they’re only using the WeddingDir login process
Hello bangormedia,
Thank you for the comment.
In WeddingDir – couple and vendor user can easy to reset the password with Forgot Password modal popup using.
WeddingDir user ( Vendor and Couple ) never access the admin dashboard ( wp-admin ) if they open then page my code will redirect to the user ( vendor / couple ) dashboard profile page.
Don’t worry about it.
Thank you.
