516 comments found.
Hi, we ask you guys for discount last week but no any response from you. Cause now we accepted $250 that from your offer. how can i pay for this price ?
Please check your email.
Hello
We’re currently reviewing your theme for an upcoming project and would like to discuss a few details before moving forward. Instead of going back and forth through the marketplace, could you please share the direct email or contact details of the person responsible for theme enquiries or partnerships? Can you please email to narisa@masalathai.com
We’d like to connect directly to better understand the theme, support options, and how it could fit into our project requirements.
Thank you in advance, and I look forward to hearing from you.
Best regards,
Nisha
Hello NIsha,
Thank you the comment.
You can contact me via my profile : Click Here.
Waiting for your email, WP-Organic
I have successfully installed the theme and completed the demo import without any errors.
However, when we visit vendor listing pages such as https://myclient.in/wevadir/vendor/wedding-cake/, the listings are not displaying.Additionally, when a listing page is created and I attempt to connect Preferred Vendors, the connection does not seem to work. I’m unable to understand how this feature is expected to function, as the vendors are not appearing on the frontend.
Could you please review this issue and guide us on the correct configuration to ensure vendor listings and preferred vendors display properly?
Hello ormeon,
Thank you for the comment.
Your demo setup 100% done after goto user page and all subscriber role change to vendor after you can see above vendor profile page link display listings.
Waiting for your message, WP-Organic
Hello there,
I hope you are well.
I am very interested in purchasing the Wedding Dir theme within the next few days. I am based in Kenya, where most online payments are made through mobile payment platforms such as M-Pesa and Airtel Money.
I would like to kindly inquire whether the theme can be integrated with these mobile payment options. Additionally, is it possible to integrate local and regional fintech solutions such as Flutterwave or iPay to facilitate seamless payments for users in Kenya?
I would appreciate your guidance on the available payment integration options.
Thank you, and I look forward to your response.
Best regards, Davies
Hello mwashifah,
Thank you for the comment.
WeddingDir offer 5 payment gateway – Click Here.
If you wish to integrate new payment gateway is 100% possible with paid services as per Item Support Policy.
Thank you, WP-Organic
Hi Hitesh, I’m following up here publicly because I haven’t received a response. I’ve contacted you 4 times over the last 20 days regarding the vendor and couple login/dashboard pages, which are displaying messy/broken on my site. I’ve confirmed the correct page templates, all required plugins are installed and updated, and I’m not using any optimization plugin. Can you please advise what the official fix is, or confirm if this is a known issue with the theme?
Hello Karen,
Thank you for your message.
I understand your concern regarding the delay in support over the past 20 days. Please note that the support vacation notice was mentioned in the product support section, as I was on a family vacation during this period. I have now returned and am giving priority to responding to your request.
For proper setup:
The Vendor Dashboard page must be linked with the Vendor Dashboard template. Please refer to this guide: Click here
The Couple Dashboard page must be linked with the Couple Dashboard template. Please refer to this guide: Click here
After user login (either Couple or Vendor), users can be easily redirected to their respective dashboards.
If you still face any issues, please feel free to contact me. I’m here to help and support you.
Wishing you success, WP-Organic
Hello, I purchased the WeddingDir – Directory & Listing WordPress Theme. The download for “All files & documentation” is only 28MB and does NOT include the Plugins folder. The theme requires several plugins (wdir-core, wdir-listing, wdir-contact, etc.) but these are missing. Please re-issue the FULL WordPress package download. Thank you.
Hello otwaym,
Thank you for your comment.
Please follow the documentation and the video tutorial for proper setup.
If you face any issues afterward, we are here to help you.
Thank you, WP-Organic
Tried to download as per documentation and video tutorial and I am still only getting 28mB file – please advise.
Hello otwaym,
Thank you for the comment.
Download WeddingDir file as documentation – Click Here.
If you download the installation-theme.zip to direct install on your website.
If you download the Main_Files.zip then extract file and find the Theme folder inside weddingdir.zip file will install on your website.
Thank you, WP-Organic
Hi,
I have sent numerous support emails dating back to the 24th October and have gotten no replies. Considering this is the most expensive theme I have ever purchased, the lack of support has a lot to be desired.
Can you please help resolve the below issues:
The locations are not displaying on the search bar even though they are all added on the backend.
I would like to list the Wedding Suppliers in alphabetical order, but there is no option to do so. I even tried manually putting them in order but when I save them, they still do not appear in order.
I need the supplier page to display full site width and default to grid not list, but there is no option to do so.
I set the currency to Euro but it still displays in Dollars.
I need to remove the Working hours widget and rearrange the order of the remaining widgets, but there is no option to do so.
There is no option to edit the menu font, spacing or font weight, I had to use custom CSS to do so.
When you do a search in the search bar and the results page opens, the map does not display until you click on it.
I need to add some text to the suppliers page, but there is no option to do so. You can only add text on the category and this text displays in the header which does not look good.
I need to remove the favourite and hired icons, but there is no option to do so.
I need to add the Request Pricing button to the contact supplier form, but there is no option to do so.
I would appreciate a reply at your earliest convenience.
Thank you.
It’s been 5 days now and still no reply, can you please advise?
Hello Karll,
Thank you for your comment. I was on vacation and just returned today.
Question #1: The locations are not displaying in the search bar even though they are added in the backend.
→ Please make sure each location is assigned to at least one listing. Empty locations (for example, 10,000 locations without listings) will not appear on the frontend, as it would not make sense to show locations with no results. I hope this clarifies the issue.
Question #2: I would like to list the Wedding Suppliers in alphabetical order, but there is no option to do so.
→ Are you referring to the location dropdown in the homepage slider search section, or the vendor listings shown using the Elementor widget on a page? Please confirm.
Question #3: I need the supplier page to display full width and default to grid (not list), but there is no option for this.
→ Edit the page and choose the appropriate container option (Custom Container / Container Fluid) in the page settings. Once full-width is enabled, you can easily adjust the layout using the Elementor widget.
Question #4: I set the currency to Euro, but it still displays in Dollars.
→ Please share the page where this is happening, so I can help you quickly. Normally, currency settings can be updated here: Click Here.
Question #5: I need to remove the Working Hours widget and rearrange the order of other widgets, but there is no option.
→ This customization falls under paid service as per the ThemeForest item support policy: Click Here.
Question #6: There is no option to edit menu font, spacing, or font-weight; I had to use custom CSS.
→ Yes, you are correct. The theme includes basic styling options. If you need extended flexibility, that would fall under paid customization as per the item support policy: Click Here.
Question #7: When searching using the search bar, the map does not display on the results page until clicked.
→ I did not fully understand this issue. Please ensure your Google Maps or Leaflet Map plugin is installed, activated, and properly configured.
Question #8: I need to add text on the suppliers page, but there is no option. You can only add text on the category page, and it displays in the header.
→ The term page title and description are shown in the header by design. Are you facing any specific issue with how it appears?
Question #9: I need to remove the Favourite and Hired icons, but there is no option.
→ Additional flexibility for removing these icons also falls under paid customization as per the item support policy: Click Here.
Question #10: I need to add a Request Pricing button to the contact supplier form, but there is no option.
→ The Request Quote button only appears when the listing owner is set as a Vendor. Please check the user role for the listing owner.
Thank you, WP-Organic
Hello, I reached out about a month ago asking for a refund, as I did not need to utilize your product. Though it’s a great product, I decided to build the website/platform through a developer and designer route vs. a theme. How do I go about getting a refund, since I didn’t use it?
Thanks.
Hello, following up here, thanks.
Hello dansalg,
Thank you for your comment.
Could you please let me know what issue you are facing with the WeddingDir product? I will be happy to assist you.
Regarding refunds for mistaken purchases, these are handled directly by ThemeForest according to their refund policy. Authors cannot issue refunds from our side.
You may submit a request through the official refund system if needed.
Thank you, WP-Organic
I have sent numerous support requests over the last few days for basic functionality features and I mean basic, that this theme does not have and I have gotten no reply. Can you please advise?
I am on vacation till 3rd December. I already mention support vacation.
Can you please advise as we need to launch this site in the next week?
Response updated.
Hi! I’m really interested in purchasing the Wedding Director Script, but the current price is a bit high for me. Could you please share any available discount or coupon code? If possible, can you help me get the script for around $200 USD? It would really help. Thank you!. my mail id expressmediain@gmail.com
Hello Gopesh,
Thank you for your interest in the WeddingDir product and for reaching out.
At the moment, we don’t have any active discounts or coupon codes available. However, we continuously work on improving our products and occasionally offer promotions in the future.
Please feel free to stay connected, and we’ll be happy to notify you if any offer becomes available.
Thank you for understanding.
Best regards, WP-Organic
Hi there, I’m not sure how but I just had a user try to change their password. But somehow they managed to make it over to the WordPress native or Woo commerce native process instead of using the vendor pop-up window or modal window. How do I make sure that that’s closed off and that they’re only using the WeddingDir login process
Hello bangormedia,
Thank you for the comment.
In WeddingDir – couple and vendor user can easy to reset the password with Forgot Password modal popup using.
WeddingDir user ( Vendor and Couple ) never access the admin dashboard ( wp-admin ) if they open then page my code will redirect to the user ( vendor / couple ) dashboard profile page.
Don’t worry about it.
Thank you.
Hello, I have a few questions before purchasing. The site has an Admin account, a Seller account, and a Couples account, correct? What capabilities does the Admin account offer? Does the Seller section have more promotional tools, or does it seem quite basic with limited customization options? The portal has options to add paid advertising space, payment options like electronic transfers, options to feature users (sellers) and make them permanent, the Couple Dashboard section can be disabled, and customers can rate sellers. The Couples section seems sufficient with its tools and options, but I’m not entirely sure if the portal is geared more towards couples or sellers and the tools they need to manage their businesses and promotions on the website. Thank you for your response.
Hello johnpeterjp,
Thank you for your comment.
In WeddingDir, there are two additional user roles — Couple and Vendor — along with the default WordPress roles (Administrator, Editor, etc.) that function as usual.
As shown in the live demo, Vendors can purchase a pricing plan to create a specific number of listings and access features such as Request a Quote, Reviews, Listing Badges, and more.
If you’d like additional customization or extended functionality, it would be covered under our paid customization services, as per the Item Support Policy.
If you’re interested in a custom solution, please contact me via my profile, and my team will provide you with a price quote for your customization.
Thank you, WP-Organic
Hi. i just bought your weddingDir system but the purchase code doesnt work. Please send me a correct one to active it
thank you
Hello Rsantibanez0,
Thank you for your comment.
Please make sure your website’s hosting configuration is set up according to the instructions in the article.
If you still experience the same issue afterward, please feel free to message me — I’m here to provide quick support.
Thank you, WP-Organic
hello i am getting the content area was not found in your page you must call the content function elementor … in page find-listing
Hello alphageek_dev,
Thank you for your comment.
Please make sure you’re using the latest version of the WeddingDir product and that your hosting environment meets the recommended requirements.
If you’re still experiencing any issues, I’m here to help.
Thank you, WP-Organic
hi im having serious issues with vendor and couple dashboard could you please assist me ?
Hello wisemediastudio,
Thank you for your comment. Yes — I’m here to assist you.
Step 1: Please confirm that you’re using the latest version of the WeddingDir product by checking your website status here: Click here.
Step 2: Based on your comment, it seems there’s a serious issue with the couple and vendor dashboards. Please ensure that the following pages are correctly linked to their respective templates:
Thank you, WP-Organic
Hi,
I got the demo content installed, thanks. We currently have a directory site using the Directorist plugin with 345 listings and reviews. Can we import all the listing s and reviews from Directorist into WeddingDir?
Hello Karll,
Please use the thread comment so that all your questions stay organized in one place.
Yes — migration from the Directorist plugin to the WeddingDir product is possible and will work smoothly. However, this service falls under paid customization as per the Item Support Policy.
If you’re ready to proceed with the paid service, you can contact me via my profile.
Thank you, WP-Organic
Is it possible to leave a review without having to create a couple account? For example, guests may wish to leave reviews also, and having to force them to create a couple account means they wont leave a review. Is it possible maybe to have an anonymous user option?
Hello hagroupgalway,
Thank you for your comment.
Please note our item support policy: Click here.
Yes — it’s possible to allow guest users to leave reviews without creating a couple account. However, this would require some paid customization work.
If you’re interested, please contact me via my profile, and I’ll be happy to share a price quote.
Thank you, WP-Organic
Hi,
I just purchased and installed your theme, but when I imported the sample data, the site does not display as it should. I followed your import sample data video step by step.
Here is a link to my development site so you can see for yourself -> https://trued18.sg-host.com
Can you please advise?
Thank you.
Hello karll,
Thank you for the comment.
Make sure your hosting requirement setup as – Article.
Installation video guide – Click Here.
Thank you, WP-Organic
Hi, our hosting is with Siteground and I also watched that video already and followed it step by step but did not get the same results as you. Can you please advise?
Hello Karll,
Thank you for your comment.
I checked your website status, and it doesn’t meet the required hosting requirements.
Please reconfigure your hosting environment to match the requirements and follow the installation setup process again. If you still face any issues, kindly contact me via my profile — I’ll be happy to assist you.
Thank you, WP-Organic
Hi, on your article it says:
Often asked by our clients, we try to determine the most appropriate hosting providers for them but it is always your choice based on your goals. A good WordPress hosting provider like SiteGround takes the extra measures to speed up your website.
We use siteground so what is the issue?
On your documentation you mention these values: PHP version – 8.2 MySQL version – 5.6 or higher memory_limit – 1200M max_execution_time – 500 max_input_time – 5000 upload_max_filesize – 500M
But on the website status link you provided they are substantially higher and when I asked Siteground about this, they said the values you mention on the website status link are extremely high.
Can you please advise?
Hello Karll,
Thank you for your comment.
We’ve just released a new version of the WeddingDir product, which includes updated demo setup files. Please try the setup process again using the latest version.
If you still encounter any issues, please contact me via my profile — I’ll be happy to assist you.
Thank you, WP-Organic
I just downloaded and installed the latest version and its still the same as the last version 1.5.7, can you please advise?
Yes – I download latest demo sample file and release the update.
Its working now, thanks
I bought a template, but during installation an error occurred and I had to reinstall WordPress. However, I didn’t deactivate the license before doing so. Now, when I try to register the license again, the code is not being accepted. What can I do?
Hello af2p,
Thank you for your comment.
I’ve just reset your purchase code in our database. Please verify it now.
Thank you, WP-Organic
Hi, can you please reset my theme/purchase code?
Thank you.
Hello nikolmari,
Thank you for the comment.
Your license key rest successfully.
Thank you.
Thank you. I have tried to activate the key but I get and x – Response Code : :
Hello Nikolmari,
Thank you for your comment.
Please make sure that your hosting environment ( configuration ) matches the WeddingDir requirements outlined in this Article.
If you experience any issues afterward, feel free to contact me via my profile
I’ll be happy to support you.
Thank you, WP-Organic
