1. When I’m trying to import the demo content of the theme, then it is not getting imported and showing an error code 503. 2. When I’m trying to import the individual data manually, then also, it is extremely slow. Each page is taking 5-10 minutes. Even then, it fails some times and gives an error code 404. 3. After importing manually, the demo data is still not getting displayed when i visit the site.

Good morning, we have configured the template but we cannot see the icon SVG images. We have an SSL certificate installed and allow_url_fopen is set to ON

Hi – Beautiful template! For me, the icons and headers aren’t working – ive checked all the permissions. It almost seems like a plug in is missing? I have all access but am unable to even swap one icon for another or swap background images. I’m using wpbakery. Also, the rows keep losing the stretch function and seem to be inheriting from the row above, even when I’ve put in a new section. Appreciate any help you can provide. Thank you!

Severe Performance Issues – Pages Take Over 60 Seconds to Load

Hello,

I recently purchased and installed your WordPress theme from ThemeForest. The setup went smoothly, and I followed the documentation to configure everything properly. However, I am experiencing a critical performance issue: each page takes more than 60 seconds to load. This makes the website practically unusable in production conditions.

To mitigate the problem, I installed a caching plugin (W3 Total Cache). Unfortunately, it did not improve the situation. The performance bottleneck persists regardless of caching, optimization settings, or server-side adjustments.

Here is a summary of the issue:

Page load time consistently exceeds 60 seconds

Caching (W3 Total Cache) has no noticeable impact

No heavy custom code added

Issue occurs even with minimal plugins enabled

Server resources are not saturated during loading

At this stage, the theme seems to be the main culprit. I would like your assistance in identifying the root cause and applying the necessary fixes. Could you please provide guidance, recommended configuration adjustments, or patches to resolve this performance problem?

Your prompt help is highly appreciated. I am ready to provide access details if needed.

Thank you.

Good morning, I’ve installed the template and the sample files, but I’m having a problem: I have two headers: one for the entire website and another on the blog page. I can’t change the latter, even though I go to the blog page and see the one I want in the “Desktop header” combo box.

Good morning, I was thinking about purchasing the theme ‘Textron’ and would like to know if it’s possible to have a fixed menu when scrolling down the page.

Hi,

I didn’t have time to ask for help for the deadly slowness of the theme last night as the customer just ordered the site and suddenly said “it has to be finished on monday”. So I made the purchase, uploaded and examined, tried some ways to sort the speed and the reason. But couldn’t find any way out. I hadn’t read the reviews made before my purchase and after it shows buggy, I saw that slowness problem was chronic. Than I wrote the review. So, now, for a quick rollback, if you have any sugestions for the problem, i can have a quick look at it. But if you ask my real opinion, a refund will be much appreciated.

Thank you.

663d8dfe-c2a9-4052-b5bf-e25de9759d78 – 2024 年 9 月 10 日 shop,blog,project，The mobile logos of the three pages cannot be modified, and the three pages cannot reference the head files. Is there something wrong?

Hello, I need to make the them multilingual, Can you please explain to me how to do it? And to change Language on Header?

Hey, Please help me in installing theme. I already mail you on enovathemes@gmail.com only one time you reply. Please check mail and try to solve issue because I am trying to contact you for help from more than 1 week. but no help i’m getting. Theme purchase code and all other information I already provide you on mail. Kindly help.

Hey, I installed theme but somes files not imported successfully. I need help in that also wp-bakery editor is not working. Please check what’s the issue?

I have another question, how to install a child theme to make changes, especially if I am modifying core theme files, to ensure that updates to the main theme don’t override my changes?

Hello, I get these errors when Import Demo Data from “One Click Demo Import”:

[WARNING] Failed to import product_tag Black [WARNING] Failed to import pa_color Blue [WARNING] Failed to import product_tag Blue [WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import pa_size Extra large [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_tag Green [WARNING] Failed to import pa_color Green [WARNING] Failed to import product_tag Grey [WARNING] Failed to import product_type grouped [WARNING] Failed to import product_cat Kits & twinpacks [WARNING] Failed to import product_cat Ladders & steps [WARNING] Failed to import pa_size Large [WARNING] Failed to import pa_size Medium [WARNING] Failed to import product_cat Multi & hobby tools [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_cat Pliers & cutters [WARNING] Failed to import pa_color Purple [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import pa_color Red [WARNING] Failed to import product_type simple [WARNING] Failed to import product_cat Site equipment [WARNING] Failed to import pa_size Small [WARNING] Failed to import product_cat Tool kits [WARNING] Failed to import product_cat Tool storage [WARNING] Failed to import product_cat Uncategorized [WARNING] Failed to import product_type variable [WARNING] Failed to import product_tag White [WARNING] Failed to import pa_color White [WARNING] Failed to import product_tag Yellow [WARNING] Failed to import pa_color Yellow

Dear Enovathemes Support Team,

I hope this message finds you well.

I’m writing to bring to your attention an issue we’re experiencing with the Textron theme on our website. The theme appears to be attempting to load SVG files using URLs that point back to our own server. However, due to our server’s security configuration, HTTP requests that loop back to its own IP address are not permitted. As a result, we are encountering timeout errors whenever the theme tries to load these resources. Error Details:

We are seeing errors like the following in our logs:

PHP Warning: file_get_contents(https://www.travaux-sous-marins.fr/wp-content/themes/textron/images/icons/arrow.svg): Failed to open stream: Connection timed out in /var/www/clients/client1/web48/web/wp-content/plugins/enovathemes-addons/enovathemes-addons.php on line 2085

The File Involved:

The errors are occurring in the enovathemes-addons.php file, where SVG files are being loaded using the file_get_contents function. For example:

$link_after = file_get_contents(THEME_SVG.’arrow.svg’);

Suggested Direction:

We believe that modifying the theme to use local file paths instead of URLs for loading SVG files could resolve the issue. This approach would prevent the server from needing to make external HTTP requests, thereby avoiding the timeout errors.

Could you please investigate this issue and suggest a solution? If possible, would you be able to send us a modified version of the enovathemes-addons.php file with the necessary adjustments?

Please note that detailed access information was sent yesterday by email to enovathemes@gmail.com.

Thank you for your assistance, and I look forward to your prompt response.

Kind regards

Rémi

Hello,

I have bought your WP Theme yesterday and install on my host.

then, icon doesnt display and color do not change on the homepage (Icon box) etc…

Do I have to send you Admin code to inspect my B.O ?

Best regards

Renaud

Hello i have a problem with your template its show this message whene i import the full demo :

Import Failed

Whoops, there was a problem importing your content. Import Failed

Error: Internal Server Error (500)

Hi, I installed the one click demo but the website is missing a lot of parts and functions. This is the error I see:

[WARNING] Failed to import product_tag Black [WARNING] Failed to import pa_color Blue [WARNING] Failed to import product_tag Blue [WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import pa_size Extra large [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_tag Green [WARNING] Failed to import pa_color Green [WARNING] Failed to import product_tag Grey [WARNING] Failed to import product_type grouped [WARNING] Failed to import product_cat Kits & twinpacks [WARNING] Failed to import product_cat Ladders & steps [WARNING] Failed to import pa_size Large [WARNING] Failed to import pa_size Medium [WARNING] Failed to import product_cat Multi & hobby tools [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_cat Pliers & cutters [WARNING] Failed to import pa_color Purple [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import pa_color Red [WARNING] Failed to import product_type simple [WARNING] Failed to import product_cat Site equipment [WARNING] Failed to import pa_size Small [WARNING] Failed to import product_cat Tool kits [WARNING] Failed to import product_cat Tool storage [WARNING] Failed to import product_cat Uncategorized [WARNING] Failed to import product_type variable [WARNING] Failed to import product_tag White [WARNING] Failed to import pa_color White [WARNING] Failed to import product_tag Yellow [WARNING] Failed to import pa_color Yellow

what to do? thanks!

Hi! i just installed the theme following the procedure on pdf but the theme is missing a lot of parts and functions. What to do? can you help me please? thanks!

its sorted

svg icon boxes are not displaying the icon on the front end of the site