Hello, i bougth your theme, support has expired. i just have 1 question, why has the theme lost styling? please share what i need to do i am a developer. website link https://vibrantkitchenappliances.com/

hello, i need another licence key because the website i used the them in is gone. i need to use it on another website. please can you help me !

Hi,

The site I used the theme and registered will shut down.

How can I de-register?

Thank you

Hey! I would like to reset my purchase code, please help me

Hey! I would like to reset my purchase code, please help me

hi, we have bought one license, we are planning to buy for another website the same theme, our question is can you help migrating data of mangento to woo commerce / wordpress

Hi there, may you please reset my purchase code?

Hey, I updated the Machic Core plugin yesterday, and since then my single product pages are super slow—like 20 seconds to load—while all other pages are fine. I’ve tried everything, and it seems to be the Machic Core plugin causing this. Can you help me fix it? Also, is there a way to download the previous version of the plugin to roll back temporarily?

Hello, I would like to ask: 1) How to change logo, I have uploaded new logo but keeps showing the demo logo. 2) When page loads in demo 5, the sidebar menu is open. How can I load page with sidebar menu closed like in your demo? Thanks

Good evening, I am using your team and I must say it seems perfect. I just have a small question: when I access it from mobile, a notification appears suggesting me to install the web app. I find this feature very useful, but the title of the web app that appears is “MyWebSite.” How can I change this title? Thank you in advance.

I purchased the theme but it does not support Turkish characters. Can you help?

Hi there, may you please reset my purchase code.

Hi team Could you please reset my purchase code. I need to fresh install this theme in different domain

Hi, Can you please reset my purchase code so i can reinstall on a new site? Thanks

Hi, Can you please reset my purchase code so i can reinstall on a new site

I tried to send a support ticket, but it tells me that it has already expired, and I need to reinstall the template and it does not recognize the code.

Hi, we faced an issue that every minute error log file became 100 GB !! so I disabled every single plugin, the admin is suoer fast but the thing is it still making error log bigger but this time it’s very very slower like a few kb in seconds. this is on of errors that might be related:
[10-Jun-2025 02:32:06 UTC] PHP Warning: Trying to access array offset on value of type null in /home/pumpyy/public_html/wp-content/themes/machic/includes/woocommerce.php on line 1871
do you think it’s hack or security issue? can I delete machin theme folder completely and upload new version so maybe some of its files became infected or there are some problematic files.
The thing is I switched the theme from MACHIC to a wp default theme and even when I open site pages + admin pages, there are no error file created so there are no errors at all. The problem seems coming from machic theme. I love the theme and I don’t want to change it I just want to fix it. what do you suggest? Thanks

Hello, I have 2 questions:
1. since 2 months ago suddenly system started to generate huge error log files (I delete it and after a few seconds it becomes 600 MB) so I changed permissions for now but I think the system still tries to add these logs and takes resources. Can it be from theme? Can I remove whole machin folder and upload new one maybe it’s not clean?
2. Please check the screenshot, some popular products has this problem that shows a sentence: a huge number of other visitors have this item in their cart and the number becomes 6000 sometimes !
Can you please answer here I’m not sure my support expired or not.
Thanks

Good day.

I’m reaching out regarding an issue I’ve encountered with the product price display on my WooCommerce store using your theme. The variable products on my site are currently showing the price range from high to low (e.g., ₱29,895.00 – ₱27,895.00), whereas the standard behavior in WooCommerce is to show it from low to high (e.g., ₱27,895.00 – ₱29,895.00).

I’ve already disabled all plugins except Elementor (which is required by the theme) and WooCommerce but the issue persists.https://snipboard.io/DhA15y.jpg

When I switch to a default theme like Blocksy, the price range display is fine so I’ve narrowed the problem down to your theme.

Hi, please reset my purchase code.

Hello. This theme is very nice and cool. I’d like to purchase it. I have a question. Are there any possybilities to get plain HTML/CSS/JS version of this theme? May be in a way of custom order/project (if it’s possible to hire your team)???