25 comments found.
The professionalism of the support team makes all the difference when purchasing this theme. Thank you to Asif, who responds to all my requests promptly and efficiently.
Hi, Got a mail regarding update in this theme. Any change log where I can know what has been updated in this new version? Is moving to the new version important?
Hi, please follow this link for that https://smartdatasoft.com/docs/plumbio-plumbing-services-wordpress-theme/change-log/plumbio-change-log/
I need to check and get more details about this theme:
1. Demo Content: Is there demo content that can be imported to make the site look exactly like the “Live Preview”? My client wants the same design, sections, and pages but with updated content and images. Please provide a detailed answer on this.
2. Plugin Updates: Are all included plugins up to date? For example, does it come with the latest version of Slider Revolution, Elementor, and any other page-editing plugins, or will I find outdated versions that need manual updates?
3. Customization Options: Is it easy to update fonts, logos, and especially the header and footer sections? Or do I need to install additional plugins or manually edit the code?
4. Child Theme Support: Does the theme support a child theme by default? Will all my customizations be applied directly to the child theme, or will I need to modify files manually via FTP?
5. Mailchimp Integration: Does the theme include all necessary plugins for Mailchimp integration, or do I need to set them up separately?
I really like the theme, but I need detailed clarification on these points before proceeding.
Thanks, Hassan
Hi,
Thank you for reaching out and for your interest in our theme. We appreciate your detailed questions, and I’ll do my best to address each of your concerns below:
- Yes, the demo content is included with a 1-click demo import option.
- Plugins are up to date, and you will receive updates for the plugins in the future as well.
- You can easily update them using the Redux Framework, Meta Box, and Elementor plugins.
- The child theme should be available. If you can’t find it, just let us know in the support, and we will provide it to you.
- You need to set up Mailchimp for that.
Best regards, SmartDataSoft Team
can you guys give me some update . i don’t want this theme . i am very very disappointed i am waiting from 4days just for your replies.
Open refund we will approve
i already open it . but how can i see my refund progress?
Can you please let me know regarding this? like how much time it takes?
We already refunded your theme. see there is no purchased tag with your username on our comment section. The users who bought the theme has a “Purchased” tag with their username. thank you
hi, i have purchased this theme recently. but i am not happy with theme at all . i tried to contact support by activating ticket . but still i am not unable to fix my website issue. i am not able to work on my website as if i tried to edit page threw Elementor its says page not found. i am just waiting to start building my website from 3 days. i am very disappointed.
i don’t want this theme . i wanted to ask for refund policy
hii , your live preview is not working ..
Hi,
Thank you for pointing the issue out. It seems there’s been a DDOS attack on our server.
So please give us some time. We will let you know once we sort out everything.
Thank you, SmartDataSoft Team
The ‘Custom SVG Icon’ feature actually does not work. If you upload your own SVG icon, it just shows blank on the theme. My developer has reached out regarding this bug, but the theme developer said we need a ‘support license’. We are not looking for any support, we are trying to have them address a bug in the theme build.
Good day. I would need to turn off the animation that is at the beginning for mobile at least or turn it off altogether. Is that a possibility? well thank you
Will someone respond to my request? well thank you
Hello, animation is not possible to off. You need to override from child theme and then remove css for theme.
Hello, i am trying to import demo data and it stucks on “Importing, please wait! “
Hi, it’s possible to upload a different image banner for each single posts?
Yes, each post image you can use
Hi, thanks for the fast reply but there is a css inline in post page that rewrite the image that I’ve uploaded..
<style id=’pestico-theme-style-inline-css’ type=’text/css’>
:root {
--main-color: #309CD5;
}.blog-single-breadcrumb {
background-image: url(https://www.mysite.com/wp-content/uploads/2023/03/banner-image.jpg);
}</style>
Where I can delete it? Where is and which is the post page? Thanks
Up
Please open ticket in our support system our technical team will help you, if you have any questions
Hi, I’ve just bought the theme but I can’t change some settings.. How can I edit the header? I want to remove the search icon and change the email and phone number but it doesn’t works. Also the logos and the social links.. please let me know. Best Claudio
Hi,
Check the template selected for the header from the theme options https://prnt.sc/NGbBhKFTHamW then change the header using the elementor editor from the saved templates https://prnt.sc/ISV9hsbdgpkh
And for the further inquiry please open a ticket in our support system.
Thank you, SmartDataSoft Team
Hi, thanks for the reply. I can’t change also the content inside the footer..where can I edit the sections “About Pestico.”, “Usefull Link”, “Links” and “Contacts”? Thanks
Hi,
For the footer please follow the same method as the header https://prnt.sc/WgAAJCE1RQgn
Thank you, SmartDataSoft Team
Hi, thanks for the reply.. I can’t find the section where i can Change the text below “About Pestico” title in the footer. And also the Contacts details in the right of the footer. Please let me know. Best regards
Please let me know. Best
2 Questions: A. We’re thinking about buying this theme, but are all included widgets, plugins, etc updated to today? I’m asking this because I see WP supported v5,8 now, while WP is at v6 at this moment.
B. Are all pictures from the demo included?
Hi,
A. It is supported by the latest version of wordpress.
B. We are sorry that images are not included with the demo.
Thank you, SmartDataSoft Team
Can the animations/page pre loader stuff be turned off?
Sorry no
Preloader can be of
Hi, When We try to use custom svg icons the image appear blank and returns error: Notice Array to string conversion in /pestico-core/includes/Elementor/Widgets/Our_Service.php on line 674
can you please help?
Hi,
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in details.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, Asif Mahmud, SmartDataSoft Support Team
Hii i have 2 problem in my website with template Pestico
1. I can not find to change logo and link social media of the version Mobile? 2. I can not change image at “breadcrumb” ?
Hi,
1. You can change the mobile logo and the social links from the theme options. Screenshot
2. And every pages’ featured image is the breadcrumb background image of the pages. Screenshot
Thank you, SmartDataSoft Support Team
No opened the screenshot
Please try checking the link by removing the “s” from the “https”
sorry you can see a screenshot of the theme’s control panel
Hi,
Here are the necesary screenshot and the video of the admin panel is given below for you.
screenshot 1 screenshot 2 video 1Thank you, Asif Mahmud, SmartDataSoft Support Team
Elementor not ACTIVATING with this current issue
Fatal error: Uncaught Error: Call to a member function get() on null in /var/www/wptbox/wp-content/plugins/pestico-core/combine-vc-ele-css/classes/class.pb_sc_check.php:35 Stack trace: #0 /var/www/wptbox/wp-content/plugins/pestico-core/combine-vc-ele-css/combine-vc-ele-css.php(85): CVEC\classes\vc\pb_sc_check::Check_ele_sc_exist_in_post() #1 /var/www/wptbox/wp-includes/class-wp-hook.php(305): combine_vc_ele_css->save_shortcode_for_combine() #2 /var/www/wptbox/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #3 /var/www/wptbox/wp-includes/plugin.php(470): WP_Hook->do_action() #4 /var/www/wptbox/wp-includes/post.php(4468): do_action() #5 /var/www/wptbox/wp-content/plugins/elementor/core/kits/manager.php(147): wp_insert_post() #6 /var/www/wptbox/wp-content/plugins/elementor/includes/maintenance.php(103): Elementor\Core\Kits\Manager::create_default_kit() #7 /var/www/wptbox/wp-content/plugins/elementor/includes/maintenance.php(45): Elementor\Maintenance::create_default_kit() #8 /var/www/wptbox/wp-includes/class-wp- in /var/www/wptbox/wp-content/plugins/pestico-core/combine-vc-ele-css/classes/class.pb_sc_check.php on line 35
We want to change the theme colours, is it an easy process? And also is it possible to change it to any colour?
Hi, yes you can change the color of the theme easily from the base them options. thank you, SmartDataSoft Team
We have purchased the theme. We are only able to change the primary color. Unable to do any changes w.r.t secondary and other colours.
Hi, in our theme we have more colour options in the elementor editor https://i.imgur.com/cQqfLvv.png (copy the link if clicking not work) Thank you, SmartDataSoft Team
Hi please where I can find my Licence key to activate my demo import
Very nice theme!
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