182 comments found.
Hello! I have an unused license because the domain has expired. I want to use it on a new site, but I don’t have the option to cancel the other domain. I already register on https://license.themegoods.com/manager/
It detected the other expired domain and let me activate it. Thank you anyway.
Hi,
Thank you for purchasing.
You should be able to manage/remove your purchase code registration’s domain from there.
I have Purchased the Theme and the Purchase Code is Not Working… Also the Required Plugins are not Available in theme file nd also not available on Wordpress Plugins and on internet as well. Share Plugins With me and See why the Purchase code is not working.
This theme requires the following plugins: Appointment Booking, Appointment Booking Twilio SMS, Appointment Booking WooCommerce Payments, Avante Theme Elements for Elementor, Envato Market, Google Analytics for Appointment Booking and Square Payments for Appointment Booking. This theme recommends the following plugins: Appointment Booking Checkout Fields, Appointment Booking PDF Invoices and Extended Google Map for Elementor.
registration key is not activating.it says active in one domain. when i try there it say s another domiain atlast it is not activated in none of my domain.all the plugins are not getting installed
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
I have purchased the theme, and initially they gave good support one time. Now I write the mails, and no one is responding. theme is very slow and plugins are deactivating automatically
Hi,
Thank you for purchasing.
We checked your ticket here https://themegoods.ticksy.com//ticket/4189756/
And as you can see the latest reply was coming from us. Please see attached screenshot https://www.awesomescreenshot.com/image/57893037?key=3aa54eaa3e0f36b14b8356e431d01e80
So there is no further reply from your side at all so we don’t know how can we check your issue. Thank you.
I have Purchased the Theme and the Purchase Code is Not Working… Also the Required Plugins are not Available in theme file nd also not available on Wordpress Plugins and on internet as well. Share Plugins With me and See why the Purchase code is not working.
This theme requires the following plugins: Appointment Booking, Appointment Booking Twilio SMS, Appointment Booking WooCommerce Payments, Avante Theme Elements for Elementor, Envato Market, Google Analytics for Appointment Booking and Square Payments for Appointment Booking. This theme recommends the following plugins: Appointment Booking Checkout Fields, Appointment Booking PDF Invoices and Extended Google Map for Elementor.
These Plugins are nowhere…. and this Theme is Useless for us.
Hi,
Thank you for purchasing.
We replied to your ticket. Could you please continue there. Thank you.
Hi,
Thank you for purchasing.
Could you please contact us using the contact form on this page https://themeforest.net/user/themegoods then provide the registered email address so I can check it for you please.
After fixing broken element layout issue, having another issue now. All pages content are missing. Please reply to my ticket. It’s urgent!
Hi,
Thank you for purchasing.
We replied to your ticket. Could you please continue there. Thank you.
Hello, where would I get the latest version of this theme?
Hi,
Thank you for purchasing.
You can download it from Your Account > Downloads.
Hi. I have exactly the same issue as in this previous post by another person. I cannot edit footer 5. There are footer errors in this theme, which you are no doubt aware of, as evidenced below. Can you please provide me with a fix? Thank you, Carl
===== evokea evokea Purchased
about 2 years ago Flag
..... I’m left with one unresolved critical issue and that’s that the “edit with Elementer” will not work for the header 5 or the footer 5. This means i am unable to edit these. See attachment on the support ticket #3136077
Hope you can resolve this.
Andy
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, we just launched our website https://www.brokersunion.gr/ and the Theme Elements keep disappearing at random! Every time we add a plugin or try to Edit a page the elemnts disappear and the site seems almost empty!
Please purchase the theme license so we can continue providing support for you.
Why not showing all theme pages?
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you please send me some screenshots with description please? so I can understand your question correctly.
How do I unlink the purchase code from an old url and add to a new url?
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
How do I update my theme? Now i have version 2.4.1
I would like to update it to be compatible with new php versions. Up to what version of php is compatible with the theme?
Hi,
Thank you for purchasing.
We tested our theme with PHP 8.0+ and it’s working fine. Please make sure you update to the latest version of theme and all required plugins. It will solve the issue.
Please see detailed instruction about how to update the theme from here https://docs.themegoods.com/docs/avante/getting-started/how-to-update-the-theme/
Hi, I am trying to move my license from ohseauxsleepy.com domain to seauxsleepy.com domain (due to rebrand). How do I do this?
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
I did do that but did not receive an email
Could you please provide the registered email address using the contact form on this page https://themeforest.net/user/ThemeGoods
We will check it for you. Thank you.
Could you please provide the registered email address using the contact form on this page https://themeforest.net/user/ThemeGoods
So we can reply you privately please. Thank you.
Hi Please I designed my website on a sub-domain then transferred it to the main domain. I want to activate the purchase on the main domain. please I need help to change the purchase it
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
Where can I find the Avante Theme Elements for Elementor plugin. It’s not on wordpress and I can’t find it online
Hi,
Thank you for purchasing.
I installed the plugin for you successfully. Thank you.
Avante theme installed 3 years ago not properly displaying on Mozilla browser. Installed 3 years ago for client. “About” page sometimes does not have content in Firefox browser. Ok in Chrome and Edge. Also 2nd section on home page same.
Please login with your purchased account so we can continue providing support for you.
Hello, Thanks for your theme, I found it very interesting during the time.
I’m encountering a compatibility problem between Elementor and the “portfolio timeline vertical”. Up to version 3.13.3 it works correctly, but from subsequent versions something goes wrong: the words disappear, and losing its functionality.
Can you check-it?
Thank you for your attention, Best regards.
Pierluigi
Hi,
Thank you for purchasing.
Could you please provide WordPress username/password using the contact form on this page https://themeforest.net/user/ThemeGoods
We will check it for you. Thank you.
Hello ,
I have the bunch of this error and the resource not loaded
1: Failed to load resource: the server responded with a status of 400 ()
2: Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
Hi,
Thank you for purchasing.
“ERR_BLOCKED_BY_CLIENT” is an error message that you may encounter while browsing the internet using the Google Chrome web browser. This error message indicates that a request to load a resource on a webpage has been blocked by a client-side extension or software. The client-side extension could be an ad blocker, antivirus, privacy tool, or any other browser extension that is designed to block certain content or scripts.
Here are some common reasons why you might see this error:
Ad Blockers: Ad blocking extensions prevent the loading of advertisements and other elements on websites, which might be causing this error.
Security Software: Some security software can block certain scripts or resources from loading to protect your computer from potential threats.
Privacy Extensions: Privacy-focused browser extensions may block certain trackers or scripts that are used for analytics or data collection.
Custom Browser Settings: In some cases, users might have configured custom settings in their browser that block specific content.
If you encounter the “ERR_BLOCKED_BY_CLIENT” error, you can try the following steps to resolve the issue:
Disable Extensions: Temporarily disable your browser extensions one by one to identify which one is causing the problem. Go to the browser’s extension management page and turn off the extensions. Then, refresh the page to see if the error persists.
Whitelist the Website: If you are using an ad blocker or privacy extension, you can try whitelisting the website you’re trying to access. This will allow the blocked content to load on that specific website.
Clear Browser Cache: Sometimes, a corrupted cache can cause issues. Try clearing your browser’s cache and cookies and then reload the webpage.
Update Extensions and Browser: Make sure your browser and extensions are up to date. Outdated software may cause compatibility issues.
Try a Different Browser: If the error persists, try accessing the website using a different browser to see if the problem is specific to Google Chrome.
Check Antivirus or Security Software: If you have antivirus or security software installed, review its settings to see if any features are blocking content on web pages.
It’s worth noting that while the “ERR_BLOCKED_BY_CLIENT” error is usually related to client-side extensions or software, there might be other factors causing the issue. If the problem persists after trying the above steps, you may want to check the website’s code or contact the website owner for further assistance.
No one answer to my ticket why ??
Hi,
Thank you for purchasing.
According to support policy here https://themeforest.net/item/hoteller-hotel-booking-wordpress/22316029/support
This author’s response time can be up to 1 business day. But usually we replied less than 24 hours. Thank you for your patience.
Btw, we replied your ticket on weekend too. Could you please continue there. Thank you.
Hello, no one answer to my ticket and my Elementor not working and need to upgrade and other problem
Now working
Hi,
Thank you for purchasing.
According to support policy here https://themeforest.net/item/hoteller-hotel-booking-wordpress/22316029/support
This author’s response time can be up to 1 business day. But usually we replied less than 24 hours. Thank you for your patience.
Btw, we replied your ticket on weekend too. Could you please continue there. Thank you.
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