I was activating the template, but I get a “server error” message.

Hello, I have a question. Why is the logo distorted (squeezed) in every menu version, and why do I have no control over its size and proportions? Thank you in advance for your reply.

im having a issue in logo on header, it changes the image to an incorrect aspect ratio when uploaded

When I try to activate de purchase code, appear this message: This purchase code is already activated on: paleturquoise-alligator-485834.hostingersite.com Please deactivate it from the other domain first, or contact support for multiple domain licenses. Unfortnelly, this was a temporaly link from my hosting. My domain is: https://agentpromovator.com and I cannot deactivate from temporary domain the purchase code. Please deactivate it or send me another code to activate the theme i purchase. Thank you

i

Hi,

After editing the site using Elementor, all the pages are showing a 404 – Page Not Found error.

Admin Username: Admin Admin Email: Admin@AMC

Could you please check this issue and help fix it at the earliest?

Thank you.

se desconfiara la pagina web y tengo que instalar nuevamente el tema para que se vuelva a cargar la pagina

This purchase code is already activated on: paleturquoise-alligator-485834.hostingersite.com Please deactivate it from the other domain first, or contact support for multiple domain licenses. Please deactivate the purchase code because the domain was erased already.

Good Evening

I am looking for some help. I have just uploaded the theme to my Wordpress and installed the demo files, the demo failed (with no real error thrown – it ran for about 4 minutes), and now my website is giving the following error when I try loading it:

Print Screen: https://prnt.sc/s7IlJbdr5Q9A

I also tried redoing the demo installation which completed really quickly but still the same error page is showing on the main site.

I double checked the status before running and changed all the PHP ini variables before proceeding so I don’t believe it was that.

Hello,

I created an account on your support website but ticket creation doesn’t work.

Can you please help fix the margin that appears on first time I load the page as you can see on print screen ? (where can I send you print screens ?)

It appears at the page load when you scroll. Some times it disappear.

Thank you in advance,

Renato

Hi, just leaving a message here as I have filled up a form through your web form available on your website from kolorrepertoire@gmail.com. Let me know if you have a solution to what problem I am currently facing on my mobile-responsive version for https://staging.kolorrepertoire.com

Looking forward.

Hi, when I tried to install demo example, a lot of message appears: Warning and ERRORS: [WARNING] Failed to import “Footer Layout 01 (Digital Agency)”: Invalid post type arrox-footer [WARNING] Failed to import “Header Style 01 (Digital Agency)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 02 (Creative Agency)”: Invalid post type arrox-header [WARNING] Failed to import “Footer Layout 02 (Creative Agency)”: Invalid post type arrox-footer [WARNING] Failed to import “Header Style 03 (Marketing Agency)”: Invalid post type arrox-header [WARNING] Failed to import “Footer Layout 03 (Marketing Agency)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 05 (Startup Agency)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 06 (Modern Agency)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 07 (Agency Portfolio)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 04 (Design Agency)”: Invalid post type arrox-footer [WARNING] Failed to import “Default Footer”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 08 (Digital Agency Classic)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 09 (Digital Agency Modern)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 12 (Branding Agency)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 10 (Modern Agency)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 11 (Agency Portfolio 2)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 13 (Web Development)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 14 (IT Solution)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 15 (Modern Agency 3)”: Invalid post type arrox-footer [WARNING] Failed to import “Footer Layout 16 (Web Design)”: Invalid post type arrox-footer [WARNING] Failed to import “Header Style 04 (Design Agency)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 05 (Startup Agency)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 06 (Modern Agency)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 07 (Agency Portfolio)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 08 (Portfolios Variation)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 09 (Portfolio Showcase)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 10 (Parallax Carousal)”: Invalid post type arrox-header [WARNING] Failed to import “Default Header”: Invalid post type arrox-header [WARNING] Failed to import “Arrox Offcanvas”: Invalid post type arrox-offcanvas [WARNING] Failed to import “Header Style 11 (Digital Agency Classic)”: Invalid post type arrox-header [WARNING] Failed to import “Header Layout 14 (Branding Agency)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 15 (Modern Agency)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 12 (Agency Portfolio 2)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 13 (Agency Portfolio 3)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 16 (Web Development)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 17 (Modern Agency 3)”: Invalid post type arrox-header [WARNING] Failed to import “Header Style 18 (IT Solution)”: Invalid post type arrox-header [ERROR] Failed to import “ax-zoom-image-01” (Medios) [ERROR] Failed to import “ax-line-bg” (Medios) [ERROR] Failed to import “ax-ap-shape-logo” (Medios) [ERROR] Failed to import “ax-plus-icon” (Medios) [ERROR] Failed to import “ax-minus-icon” (Medios) [ERROR] Failed to import “ax-zoom-image-black” (Medios) [ERROR] Failed to import “ax-ap-svg-shape-light” (Medios) [ERROR] Failed to import “ax-line-bg-dark” (Medios)

Hi again, please disregard the scroll issue mentioned before, it was on our end and we fixed it.

We have an issue on the blog inner when you visit it via a physical device. The header on your theme demo is not working properly, so this could be a bug. Can you provide a fix?

Hi again,

On the https://vando-group.com/about/#timeline we have an anchor that points to the timeline section but it does not work

while activating the theme it shows server error

Hi!cWhen I try to install redox.zip, I get the message: “The link you followed has expired.” There is no problem with redox-child.zip installation

Hi, the Background image I set on Hero section is not visible in live preview?

Do you know the reason for this?

Best, Marcus

Theme is not working properly. can you please give me refund

Some time ago I asked if it’s possible to use video instead of images in “portfolio details”. You replied that yes. And, of course, technically you do have a video element, it does not have the possibility of setting the rounded border style and it does not have the parallax option, so for a cohesive look, it’s impossible to use image and video elements together. So personally, I can’t use the theme, but that’s something for you to think about adding in future updates (same options for image and video element).

Hero Big Text animation after scroll down is not working properly & we need Title with space that not work