946 comments found.
Hi, I just installed your Resideo – Real Estate WP Theme and imported the demo, but it fails to upload the media and it’s making my work more difficult. Can you tell me what is the reason for failing to upload media when importing via Tools -> Import? I’m specifically trying to upload Demo 2 Elementor. Here’s the website: https://m2nedviznosti.mk/
Hi,
Please also check the Recommended PHP Configuration Limits FIRST for import to go through:max_execution_time 600 memory_limit 128M post_max_size 48M upload_max_filesize 48M
Best regards!
Yes, that is updated since yesterday, but still nothing.
Please send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Hi Marius,
A couple of weeks ago the site stopped showing the location pin on the google map, this is happening everywhere in the site, when we add the property or when we execute a search on the site. If you can take a look to dalpropiedades.com would be appreciated. Thanks!
Hi,
Did you add any plugin recently?
Best regards!
WP Statistic and Site Kit by Google
The problem is with the plugin “Autocomplete Location Field for Contact Form 7”.
I feel very disappointed with this theme, I can’t figure out how to customize anything. I go to the pages and click edit, and I only see a block of code. I click appearance, customize, and the customization options are very limited. Is there any way to customize this theme? PLEASE PROVIDE ME A REFUND!
I tried importing the demo again, but I’m still facing issues with the import process. I also haven’t received any response from your end regarding this.
Could you please arrange a refund? That would be better so I can proceed with other alternatives.
Hi Team,
I faced issues while importing the theme. From your end, you asked me to check the PHP configuration, and from the hosting team’s side, they are asking me to import it with exact settings.
At this point, I’m not interested in proceeding with this theme. Kindly arrange a refund so that it would be better for me to move forward with a more suitable purchase and focus on the next steps for my business.
How can i get refund my amount theme not working properly no
Hi,
Please send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding the issues.
Best regards!
When I upload video for the home page it doesn’t show up. Only black background. What is the issue?
Are you referring to the hero section?
yes
Any suggestions?
Is this what you call support?
I need more info, please send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Which one I need to change to add TikTok icon on the main page?
I mean the .php file
???
It’s been more than 7 days and still no response.
To answer your question I need to know which section of the main page.
Bottom part
bottom part of what?
I cannot able to change the theme demo , I need demo 5 to be selected.
You cannot change demo, you need to import the demo content 5 that you want, but you will have duplicated content, so I suggest you delete the existing demo content and import new data.
I’d like to remove sing-in/register modal for normal visitors. Also I don’t want create / forgot password / reset password UI to be visible on public pages.
How to remove it?
Solved. Found it myself.
Ive buyed this theme couple years ago, and never use it. Now im trying to giving use and ive found is so hard to customize. Any one knows how to edit a hero in this theme? ty
Hi, please follow the docs: https://pixelprime.co/themes/resideo-wp/documentation/
Please see Page headers section in docs
hello how do i remove or add more amenities ???
Hi,
Please see Amenities section in docs: https://pixelprime.co/themes/resideo-wp/documentation/
I feel very disappointed with this theme, I can’t figure out how to customize anything. I go to the pages and click edit, and I only see a block of code. I click appearance, customize, and the customization options are very limited. Is there any way to customize this theme?
Hi,
Which editor are you using and which demo version did you import?
Please also send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
I already sent the message, i will be waiting for your response.
Hi, i just bought the resideo theme and i begin the installation but when i was installing the resideo plugin i had an error: Downloading installation package from https://pixelprime.co/themes/resideo-wp/plugins/resideo-plugin-2-5-5/resideo-plugin.zip…
Download failed. Unsupported Media Type
What can i do?
Hi,
Please send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
I already solve this issue, thank you.
Theme demos are not installing please help
i can’t install the demo and i already sent you private message
Hi,
I don’t have any private message from you. Please check.
Best regards!
i can’t install the demo and i already sent you private message
Hi,
I got your message, I will have a look and let you know asap.
Best regards!
hi, it’s been 6 days since i sent the message. Have you take a look?
Hi,
I have tried to login but the credentials didn’t work, so please check them and send again.
Best regards!
have you check it?
I have a question regarding the design settings on my homepage.
How can I change the text effect (text stroke / outline text) that appears on the property titles on the home page? I am referring specifically to the thin black outline or shadow effect behind the white text. Thanks.
Hi,
Please give me a screenshot, I will have a look.
Best regards!
Is it possible to make the website multilingual using this theme. If yes, what is the recommended method or plugin for that? Thanks.
Hi,
For multi language you can use plugins like Polylang or WPML.
Best regards!
hello,
I tried importing the desired demo, but I’m confused about one thing. If the demo content already includes all the necessary pages, why do I still need to manually create pages afterward?
Could you please explain why the demo import doesn’t automatically generate the pages as shown in the preview, and what steps I should follow to make the website look exactly like the demo?
Thank you.
Hi,
You have the steps in documentation here: https://pixelprime.co/themes/resideo-wp/documentation/
Best regards!
I already did that but the problem is the same as described above.
Hi,
Please send a private message ( using the contact form on the profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
Works. Thanks.
Hi there, I am just wanting to know how to change the min and max price range to be in $50,000 intervals.
Lowest being $50,000 Highest being $900,000
We’re a home builder so the current min being $100 doesn’t make sense for our company
Thank you!
Hi,
You can set your own custom list of prices in theme settings under General Settings section.
Best regards!
