Discussion on UpStudy - Education WordPress Theme

Discussion on UpStudy - Education WordPress Theme

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93 comments found.

HI, I am interested in the theme, but before I purchase, I’d like to ask a question. Would I need to pay for the LearnDash plugin pro separately, or does the theme already have all I need?

Hello,

Thank you for your interest.

To achieve the same setup as our demo site, you do not need to purchase the LearnDash Pro plugin separately. By purchasing the theme, you will receive the LearnDash LMS plugin file without a license, in accordance with ThemeForest’s bundled plugin policy.

I hope this clarifies your question. If you need any assistance setting up your site like the demo, please feel free to contact our support team at: https://devthrow.com/support

Thanks

do you support scrom? courses from rise 360?

Hello,

Thank you for your question.

Currently, the UpStudy theme does not have built-in support for SCORM or Rise 360 courses. These standards are typically handled by LMS plugins or external LMS platforms, rather than by the theme itself.

However, UpStudy is fully compatible with popular LMS plugins such as Tutor LMS, LearnDash, and LearnPress. Some of these LMS plugins support SCORM or xAPI (Tin Can) via official add-ons or third-party extensions. If the LMS plugin you use supports SCORM, it will work with our theme.

For example, with Tutor LMS, you can follow this guide on integrating SCORM content into courses: https://tutorlms.com/blog/integrate-scorm-content-in-tutor-lms-courses/

Thanks!

If I want to remove any menus about search and login or any member related section, can your theme do that? And also, Is any page are eligible for breadcrumbs? Can courses be edited freely in elementor because I want to use some element from page to be in course pages? Can course page element be deleted entirely because I want to use element from pages instead of courses content itself.

Hello,

Please open a ticket on our support site regarding this issue. Our support team will provide you with a solution. https://devthrow.com/support/

Thanks

I want to know before I buy. therefore, I dont have rights to open a ticket.

Hello,

Thank you for your interest in our theme.

Yes, you can remove or hide menu items such as search, login, and other member-related sections. The theme includes built-in options to show or hide these elements easily.

Breadcrumbs can also be enabled or disabled from the theme settings. If you prefer, you may use a third-party breadcrumb plugin or a custom breadcrumb solution with the theme.

Regarding courses, the course content area can be edited using Elementor. In our demo site, the course content sections are created with Elementor. If you want to remove the default course content entirely and use Elementor sections instead, this is also possible—either through theme options or with a small amount of custom CSS.

To better understand your requirement, it would be helpful if you could share a screenshot or example of the specific course elements you want to remove or replace. That way, we can confirm the best approach for your setup.

We hope this clarifies your questions. Please feel free to contact us if you have any further queries.

Thanks

hi I have some problems on RTL version but i cant access support. please check it

Hello,

Thank you for reaching out to us.

Have you contacted us here regarding your issue? https://devthrow.com/support/

If not, please open a ticket here with the details of your problem. Our team will assist you and provide a solution.

Thanks

Hello. I am using tutor lms pro, can it be used with the demo theme?

Hello,

Thank you for your query.

Yes, our theme is compatible with the Tutor LMS plugin, so you can use Tutor LMS with our demo without any issues.

Thanks

Hi,

I have imported the demo content as per the guidelines, But the whole website pages are not aligned properly. Everything was misaligned and header & footer sections are not visible. Please help us to recover this issue.

Thanks

Hello,

We can see that you have opened a ticket on our support site, and we have already replied there. Please continue the discussion in that ticket.

Thanks

Hello Greetings of the day!

I have few questions related to the theme.

1- It is mentioned that there are 6 LMS plugins are integrated 3 are released and 3 are coming soon. My question is when 3 will be released?

2- I purchased this theme mainly for tutor and students interaction like student will be able to search desired tutor for any subject and connect him for teaching. So, my question is, is this feature available in this theme?

thanks and regards

Hello,

Greetings of the day, and thank you for reaching out.

1. The remaining LMS integrations are already planned and listed as “Coming Soon” on our roadmap. The estimated timeline for these integrations is approximately 2–4 months. If you have a specific LMS that you would like us to prioritize, please let us know and we will consider it for an earlier release.

2. This functionality mainly depends on the LMS plugin itself. If an LMS plugin provides tutor–student interaction features or a tutor search option, then it is possible to achieve this using our theme. To better understand your requirements, could you please share an example website or clearly explain the exact features you are expecting?

We recommend opening a ticket on our support site so our team can review your request in detail and suggest the best possible solution. Here is our support site URL: https://devthrow.com/support

Thanks UpStudy / DevThrow Team

Hello Team,

I have activated the Upstudy theme license on my staging site and attempted to import the Tutor LMS – Language School demo.

The demo import completes without fatal errors, and the demo pages are created. However, when I open the homepage (e.g. Home Language School (Tutor)) in Elementor, the canvas is completely empty.

I have already tried:

Re-running the demo import

Regenerating Elementor files

Syncing Elementor library

Disabling cache

My staging URL: https://staging.lakmeacademychennai.com

Could you please advise:

How to correctly load the Elementor demo content when the canvas is empty

Whether the demo templates are pushed remotely and how to re-sync them

If there is a manual or alternative method to import the Tutor LMS demo

Thank you.

Hello,

Please open a ticket on our support site regarding this issue. Our support team will review the problem and provide you with a solution. https://devthrow.com/support/

Thanks

Hello Team,

I have purchased the Upstudy theme and I’m currently setting it up on a staging subdomain for testing and demo import.

My staging URL is: https://staging.lakmeacademychennai.com

The demo import screen asks me to activate the purchase code to unlock demo content.

Could you please confirm:

Is it allowed to activate the license on a staging site for demo import?

Can the same license later be deactivated from staging and activated on the live domain?

Are there any restrictions or recommended steps for staging → live migration?

I want to follow the correct licensing process.

Thanks in advance.

Hello,

Thank you for reaching out to us.

You can do it. The same licence Will be work with both place.

Thanks

Because when I go to the shopping cart, I get the message “Great things are on the horizon”

Hello,

Thank you for reaching out to us.

Please open a ticket on our support site regarding this issue. Our support team will review the problem and provide you with a solution. https://devthrow.com/support/

Thanks

Hello,

Has your issue been resolved? If not, please contact our support team through our support site so we can assist you further: https://devthrow.com/support

Thanks

Hello,

I tried to activate my license, and it says invalid. I have opened a ticket already. Please treat it as urgent.

Hello.

We already replied to your ticket. Please respond to your ticket.

Thanks

tparis1

tparis1 Purchased

Hello, We are writing to report critical issues we are experiencing with the Upstudy theme purchased through ThemeForest. After launching the theme, it is not functioning correctly and is preventing us from gaining access. Specifically, we are encountering the following errors: Error 404 (Page Not Found) when attempting to access key theme pages and components Error 408 (Request Timeout) occurring intermittently during theme loading and access attempts These errors are occurring immediately upon launch and are blocking normal use of the theme. At this time, we are unable to properly access or operate the theme as intended. To clarify: The theme was installed according to standard instructions The errors persist despite basic troubleshooting The issue appears to be theme-related, as access problems began after activation We would appreciate it if your team could: Investigate the cause of these 404 and 408 errors Advise whether this is a known issue with the current version of Upstudy Provide guidance or a fix so we can regain full access and functionality This matter is time-sensitive, as the theme has already been launched and is currently impacting our ability to proceed. Thank you in advance for your assistance. We look forward to your guidance and resolution.

Hello,

Thank you for reaching out to us.

Please open a ticket on our support site regarding this issue. Our support team will review the problem and provide you with a solution. https://devthrow.com/support/

Thanks

I have purchased your theme I like your Classic Course theme but in import demo there is no option for Classic Course theme please provide me demo content of Classic Course theme

Hello,

Thank you for reaching out to us.

Please note that when you choose any LMS demo, a total of 23 homepage demos will be imported to your site. After the import, you can select your preferred homepage from Settings → Reading → Homepage.

If you are unable to do this yourself, please follow the UpStudy theme installation and demo import video: https://www.youtube.com/watch?v=B-NBWl7ZffI

Alternatively, you can open a support ticket on our support site, and our team will assist you: https://devthrow.com/support/

Thanks

Hi!

Nice theme and I just have one question. Would this work with BuddyPress addon? Currently using a theme with LearnDash and BuddyPress and wanting to upgrade theme.

Thank you!

Hello,

Thank you for reaching out to us.

Yes, the theme is fully compatible with both the LearnDash LMS and BuddyPress plugins. If you need any assistance while using the theme, please feel free to contact us—we’ll be happy to help you.

Thanks

Thank you!

You are most welcome!

If you notice any style issues while using LearnDash or BuddyPress, please don’t hesitate to let us know by opening a ticket on our support site: https://devthrow.com/support/

We’ll be happy to assist you.

Thanks

i installed this theeme but website showing empty no designs. just header only

Hello,

Thank you for reaching out to us.

Please open a ticket on our support site this techional issue. Our support team will review the problem and provide you with a proper solution. https://devthrow.com/support/

Thanks

Cannot edit posts after WordPress 6.9 update

Hello,

I’m experiencing an issue with the Upstudy theme after updating WordPress to version 6.9. I cannot edit posts in the block editor unless I switch to a default WordPress theme (e.g., Twenty Twenty-Three).

When using Upstudy, the browser console shows the following JavaScript errors:

Uncaught TypeError: Hn.__unstableMotion.create is not a function <anonymous> https://*****/wp-includes/js/dist/editor.min.js:14 <anonymous> https://*****/wp-includes/js/dist/editor.min.js:14 <anonymous> https://*****/wp-includes/js/dist/editor.min.js:14 editor.min.js:14:70928

Uncaught TypeError: can’t convert undefined to object <anonymous> wp-editor-js-after:240 post.php:240:8

Uncaught Error: Cannot unlock an undefined object. i https://*****/wp-includes/js/dist/private-apis.min.js:2 <anonymous> https://*****/wp-includes/js/dist/edit-post.min.js:2 <anonymous> https://*****/wp-includes/js/dist/edit-post.min.js:2 private-apis.min.js:2:2528

Uncaught TypeError: can’t access property “initializeEditor”, wp.editPost is undefined _wpLoadBlockEditor wp-edit-post-js-after:2311 d jQuery _wpLoadBlockEditor wp-edit-post-js-after:2310 <anonymous> wp-edit-post-js-after:2309 <anonymous> wp-edit-post-js-after:2314

It seems that some JavaScript in the theme conflicts with the updated WordPress block editor.

Could you please advise how to resolve this issue?

Thank you,

Hello,

Thank you for reaching out to us.

Please open a ticket on our support site regarding this issue. Our support team will review the problem and provide you with a solution. https://devthrow.com/support/

Thanks

Just bought your theme. But could not find any page for List of tutors or where they can sorted or filtered for a subject or course? Please advise

Hello,

Thank you for reaching out to us.

Please open a ticket on our support site regarding this issue. Our support team will review the problem and provide you with a solution. https://devthrow.com/support/

Thanks

Thanks. Have replied you on the support link you provided.

We already reply to your ticket.

Thanks

Hi! I accidently bought 2 themes, and I dont need the second one. Can you please provide a step by step instruction, how to refund the product?

Thank you in advance! :)

Hello,

Thank you for reaching out to us.

Please provide the purchase codes for both themes you bought, and open a ticket on our support portal so we can review your purchase details and assist you with the refund for one item: https://devthrow.com/support

You can find your item purchase code by following this video guide: https://www.youtube.com/watch?v=yTScONNFnZ8

Thanks

Hi, how do I refund a product?

Hello,

Thank you for your message.

Could you please let me know what issue you are facing with our theme, or the reason you would like a refund? If there is any problem, I will be happy to help you resolve it as quickly as possible.

Thanks, and I look forward to your response.

Dear Sir,

I have getting few query. Please reply with answer for my better understanding.

Q1. I unable to set Razorpay payment. How can i link?

Q2. Not understanding “Mega Menu”?

Q3. Getting zoom error “Invalid assess token” ?

Q4. Contact Form 7 not display. Where I can receive any massage. And If any need for more create form so, how can get create and get short code for paste?

Q5. Getting Many page of same action, I am confused How can i operate ?

Q6. What is the different between many types of demo? Is this same or different ,If different, so, what is different?

Q7 While I had purchase getting many types of facility but I need at lest basic for support this course but write know only 2 or 3 is fulfillment and getting need for more payment for basic need.?

Hello,

Thank you for reaching out to us.

Please open a ticket on our support site regarding this issue. Our support team will review the problem and provide you with a solution. https://devthrow.com/support/

Thanks!

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