12912 comments found.
Hi XTemos Team,
I’m taking over a client site currently running Woodmart v7.3.1. Since the original license is no longer accessible, we are planning to purchase a fresh license to get the site back on track.
Are there any known ‘breaking changes’ or critical manual steps we should be aware of when jumping from v7.3.1 to the latest v8.3.9?
Thanks for your support!
Best regards
Hello,
Thank you for the question. You are free to update the theme to the latest version without any issues. Just make sure that you didn’t make any code customizations in the theme files.
Kind Regards
Hello I have a problem with the navigation. See screenshot https://ibb.co/FLrLvtNP
If you see home, the line under is too dark. Where can i change that color into yellow?
Regards, Tonius
Hello,
Sorry, but the screenshot link seems to be wrong, and we can’t open it to see the issue.
Kind Regards
Hi, I need to ask is the checkout page customizable with PHP code snippets? Like my client would like to change the required fields on checkout (removing zip code…etc) and add other fields instead. I can do it with PHP code snippets but my question is would that break the site?
Hi,
Thank you for reaching out to us and considering our WoodMart theme for your projects. We’re here to provide any information you need.
Yes, you can use WooCommerce hooks to customize checkout fields. Also, removing and reordering standard fields can be accomplished with our theme’s built-in checkout fields manager. Read more in our documentation https://xtemos.com/docs-topic/fields-manager/
Kind Regards
Pre-sale question regarding license:
I should be ok with one license for one main domain + similar sub domains:
www.project.de, test.project.de, shop.project.de, testshop.project.de,
right?
Best Regards
Hello,
Yes, with one WoodMart license, you can use it on one main live domain and also on one similar subdomain for development or testing purposes (such as test.project.de or shop.project.de). The license allows activation on a live site and a staging or development site at the same time for the same project. It includes support for localhost or staging environments, and your updates will continue to work normally once the license is activated on the live site.
Kind Regards
Hi, the questions was – can I use it for all of these examples?
www.project.de + test.project.de + shop.project.de + testshop.project.de.
That´s kinda my set-up at the moment.
Regards
If they are a part of the same project, then you can use one license for all these subdomains. But, technically, you will be able to activate the license on two domains only: one for development and one as a production.
Hello,
I want to show product tags below the product title on the shop/product listing page.
For example, below the product name, tags should appear like: Sweet | Spicy | Seductive
I have shared a reference image and marked the exact position where I want this to be displayed.
Please let me know if this can be done with the theme.
Thank you. https://prnt.sc/gWRT-HaCp7n8Hello,
Currently, there is no such option for the shop page. But we are working on a custom shop loop item builder that will allow you to do this and will be introduced in our next theme update.
Kind Regards
Hello,
Thank you for your response and for the update.
I understand that this option is currently not available on the shop page. It’s good to know that you are working on a custom shop loop item builder and that it will be included in the upcoming theme update.
Looking forward to the new update. Please keep me informed once it is released.
Sure, you will get an email once we release this update. Let me know if you have any further questions.
Hi here is the problem when update to woodmart latest version
Hello,
Try to update it via Appearance -> Themes -> Add new and replace the current theme with the latest version. It will fix the error.
Kind Regards
Subject: Inquiry regarding Demo Import without losing existing data/products
Dear WoodMart Support Team,
I hope this email finds you well.
I have purchased the WoodMart theme for my established e-commerce website, which has been active for several years and contains a large number of products, pages, and blog posts.
I would like to import one of your pre-built demos to refresh the look of my site. However, when I attempt to use the import tool, I receive a warning stating that “all existing data will be deleted” during the process.
I want to keep all my current products, categories, and pages intact while only importing the theme settings, layout, and design elements of the demo.
Could you please guide me on the best way to achieve this?
Is there a way to skip the content deletion during import?
I look forward to your professional advice.
Best regards
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
In the shop section not all categories are showing
https://postimg.cc/gallery/V55ghgkNo worries, I have sorted it out
Could you please update the Google Fonts library within the theme? The current font list is missing some of the latest additions, specially Google Sans and Google Sans Flex.
Hello,
Thank you for the comment. We always update the Google Fonts list with our theme updates. So you will get the updated list with WoodMart 8.4 that will be released next month.
Kind Regards
Hello, I’m trying to register / log in to your support website (xtemos.com) using my purchase code, but I’m having issues.
When I try to register, the system says that the purchase code is already in use. I then tried the “Forgot password” option, but I did not receive any email (I’ve checked inbox and spam).
Because of this, I’m unable to access my account and download the theme translation files.
Could you please help me recover access or let me know how to proceed?
Thank you in advance.
Hello,
Please send us your purchase code using the contact form on our profile page so we can help you https://themeforest.net/user/xtemos
Kind Regards
Hello dear Xtemos,
I would like to request an update to the Google Fonts library within the theme. It appears that the current list is missing some of the latest additions, specifically the “Google Sans” (This is new one) font family.
Could you please update the theme to reflect the most recent Google Fonts repository?
Thank you!
Hello,
Thank you for the comment. We always update the Google Fonts list with our theme updates. So you will get the updated list with WoodMart 8.4 that will be released next month.
Kind Regards
Love it! Thanks.
Hi, question regarding licenses. So i have for example website.com with license. Now i did a copy of that site and move it to another domain, example website.net. And now in admin of that another site – website.net does NOT asking me for new license key. Is that OK or I have to buy another license and insert it into my new site. The sites are the same only different domain names. Please answer.
Hello,
If you move your website to a new website, you need to deactivate the license on the old one and then reactivate it on the new domain with the same purchase code.
Kind Regards
Hi, you misunderstood me. I will be using both sites, i.e. two domains. I am wondering why now in the new domain where I used the duplicator to transfer or copy the site from the first domain, why doesn’t it tell me that I need to enter a new key? Is this ok or do I need to buy a new theme and enter a new key on the new site? I did NOT deactivate license because we will still use that site
You copied the whole website with all the data so the website is exactly the same. That is why you see the theme as activated. You need to click on the “Deactivate” button and activate with the new license.
Great, tnx, the best theme!
You are always welcome. Feel free to contact us if you have any further questions.
topic #705912 I haven’t received a response for 3 days
Hello,
Sorry for the late reply. We have answered your question on the forum. Please continue the conversation there.
Kind Regards
Hello, this theme is very good has many features and works great. Are you planning to add some missing modules like: messenger buyer-seller, refund, wallet system, affiliate, support system among others. I have installed other plug-ins but If you add I prefer to use all from your theme, and since I will have data on plug-ins I will loose if start using form theme. Please confirm if you are adding some more features.
Hello,
Thank you for contacting us. We invite you to share and discuss your ideas and feature requests on our website here https://xtemos.com/go/feature-requests
Kind Regards
Links at submenu on default demo import dont work
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello, the theme is compatible with YITH multivendor?
Hello,
Thank you for the question. Yes, our theme is fully compatible with YITH multivendor plugin.
Kind Regards
Just realized the theme doesn’t work with ACF, after much trouble trying to display custom fields on the frontend.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
Hello,
I would like to know: Is it possible to change the footer of one demo to the footer of another demo? For example, if I want to swap the footer of the Lawyer demo with that of the Corporate 2 demo, how do I do it?
Thank you
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
Hello,
Are there any upcoming updates or plans to introduce new layouts for the projects and single project pages?
I would love to see more design options for the portfolio section.
Hello,
Thank you for the question. Our theme already includes custom layout builder functionality, both for single posts and portfolio projects. Please check our documentation https://xtemos.com/docs-topic/single-blog-page-builder/
Kind Regards
Hello Team,.
This is a pre-purchase question.
1. Does this theme support JSON-LD for of SCHEMA’s from “https://schema.org/”?. We are primarily looking for FAQ, REVIEWS, ORGANIZATION & PRODUCT SCHEMA’s to be used for our next website.
2. We want to use custom / inline JS & CSS code for individual pages (Ex. Tag Manager ID, META PIXEL ID etc). Does this support the same?
3. Do we have option to add custom / inline html element in the builder blocks?
4. Do we have option to add custom / inline HTML codes in the builder blocks?
5. Does this theme have a inbuilt POP-UP MODAL builder, which can be used on pages?
I have previosuly purchased & used this theme. I want to repurchase this theme again for my next project. So wanted to get a clarity on the above mentioned queries.
Looking forward for you support.
Regards.
Hi,
Thanks for considering the WoodMart theme for your projects. Feel free to ask us any questions you may have; we’re here to help.
1. Yes, our theme supports schema.org and adds custom data for reviews. Other schemes are provided by the WooCommerce plugin.
2. You can use our custom CSS and JS options in Theme Settings. By using Theme settings presets, you can apply them to particular sections on your website.
3-4. Yes, you can add plain HTML anywhere.
5. Yes, you can check our pop-up builder documentation here
Kind Regards
