90 comments found.
Hi I’m interested in purchasing , is the theme support RTL?
Hi,
Thank you for your interest in the theme.
Currently, this theme does not include an RTL demo and does not officially support RTL languages.
However, we do have similar themes in our profile that include RTL support and dedicated RTL demos. You can check them on our profile landing page, or feel free to comment here and let us know your requirements — we’ll be happy to suggest a suitable RTL-supported theme and assist you further.
Howdy, I have had this theme for a little over a year, its been working well for the most part. However I havent updated it since I set it up, I am trying to add some new portfolio entries, and for some reason, now when I try to add a video embed via the youtube imbed, using the blocks on the portfolio entry, while it looks fine in the editor, and I can see the video in the editor screen, when I look at the live page, its only showing the youtube link. Please advise. Thanks.
Hi there,
We need to investigate the issue from our end. Could you please provide temporary admin access (username, password, and domain URL) ? This will allow us to check the issue in detail and offer an appropriate solution
For any further queries or concerns, please feel free to contact us directly at support@wedesignthemes.com.
Thank you!
Hello team,
How to remove your email from the theme, when user make a purchase and received the confirmation order email, i find out that you are in copy: reply-to: Crafts And Arts <yourname@iamdesigning.com>
Where can i edit this ? I user different SMTP plugging to manage the emails. Thanks
Hi There.,
Kindly refer to the images below for instructions on how to edit the email confirmation template:
Refer: https://prnt.sc/w4rhzY7Xorr0 , https://prnt.sc/-Xbp5yM7iC_S
If this is not the query you are referring to, please provide more details along with a screenshot or video reference, so our support team can check and assist you further.
Thank you!
I’m looking for some help on the filter portfolio categories. How do I reach out to someone?
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Or
Please send your request to us directly at this email support@wedesignthemes.com
The latsest version (6.2) causes a fatal error because of a typo in function craftsandarts_register_required_plugins(). Please fix this?
HI.,
Please mail us your site (WP & FTP ) login credentials via the right bottom form located @ DesignThemes Support So that, we can check the issue and let you know.
You can send your request directly to us via email at support@wedesignthemes.com.
Note : Our support team regularly works Monday through Friday, from 9am IST to 6pm.
Thank you!
Hello
Will there be an update to make the theme work with PHP 8.1 or higher?
Best Jojo
Hello, here. I also encounter the importing issue because of the lack of the style.css.stylesheet.
I have no idea on how to tackle it.
Hi.,
Thank you for contacting us.
Please refer to the Link: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Theme installation : https://docs.wedesignthemes.com/dt_articles/how-to-install-theme-via-wordpress-dashboard/
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
Hello, I would like to know how to import the pages from the Crafts & Arts template that I just purchased. Thank you
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
I am writing on behalf of a client who has purchased your theme. His license has expired and I am unable to open a ticket on your support site. A vulnerability has been discovered in the Unyson plugin. My site has been hacked and fortunately, disabling the plugin has allowed the site to continue working. Can I permanently delete the plugin? github issue: https://github.com/ThemeFuse/Unyson/issues/4330
Wordfence info: https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/unyson/unyson-2728-missing-authorization
Hi.,
Sorry for the inconvenience.
Please download the unyson plugin here: https://themessupport.com/wp-content/uploads/2023/10/unyson.zip
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Thank you for this fork, but I don’t want to keep a plugin developed by someone who doesn’t update it anymore. My site is built entirely via JS_COMPOSER. I didn’t use Unyson. For the moment it is disabled, but can I delete it without having any consequences with your theme?
Hi.,
There’s no need to keep using that plugin, so you can deactivate or delete it.
Thank you!
Thank you for your support. Could your fork of the Unyson plugin be used to help other developers and websites that are vulnerable to attacks with the original version?
Hi.,
We used the Unyson plugin solely for demo content import purposes. After importing the demo, you can delete the plugin.
Hello. Is it possible to make the header sticky in the mobile version as well?
Hi.,
Thank you for contacting us.
Yes., It’s Possible.
Thanks!! Looking forward to your purchase happily 
Hi there, how can i get the “home-2” template? I´ve purchased this theme and cant find it. Thank You in advance
Hi pixelcafe .,
Thanks for contacting us !!
Install Crafts and Arts – Default demo contents.
After Successful installation, Navigate to Pages—>Home ii
Refer:https://prnt.sc/-0y8kdfRp9CS
Refer:https://prnt.sc/4_vOP-_sHucD
Thanks!!
Regards., DesignThemes Support.
No way. I don´t have this pages 
Hi pixelcafe .,
Kindly share your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Thanks !! Regards., DesignThemes Support.
Done. Thank You, hope, You really can help…
I cannot access the support network, even though I just purchased a support extension
Hi.,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Hi! I tried to open a ticket, but activation code doesn’t work… anyway, in my website mobile version, menu disappear… :-/
Hi.,
1) Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
2) Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Hello, i bought your in theme 2019 and i notice you have an updated version, can i update the theme and wordPress now?
Hi.,
Kindly refer this link for how to update the theme : http://docs.wedesignthemes.com/dt_articles/updating-theme-via-wordpress-dashboard/I have checked the link on how to update the theme but i need to confirm that by deleting the old version of the theme and installing the new updated version that i won’t loose my design and content on the old version of theme?
Hi.,
Please refer : https://youtu.be/I5k9ljEg1us
Hi there
It is impossible to change anything under Appearance > Crafts & Arts Options > any sliders cannot be change from yes to no or header cannot be changed.
Please help, thank you.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
HI, will there be a version update of the theme compatible with Wordpress 5.8? Thanks
Hi.,
We are working on it. So please don’t update your WordPress and please wait for our theme updates.
Regards., DesignThemes Support.
So if I want to i18n my site using this theme, I need to buy a license for WPML? Is there another possibility?
Hi.,
Yes it is compatible with WPML and you can already put a language switcher in either of the two menus when using WPML.
You would need to purchase WPML if you want to use it with any theme.
Hi
Crafts & Arts – unyson – Demo content not upload following error show
Downloading the “Backup & Demo Content” extension…
Cannot create temporary directory:
Cannot create temporary directory:Hi.,
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
When using a Gallery Listing on a Portfolio Page, setting this to carousel depicts the images under each other or next to each other. Just like the behavior list provides.
Hi.,
Sorry, we are not clear. Please be more specific about your issues with some screenshots/videos so that we can check and let you know asap.
Regards., DesignThemes Support.
hey hello i buyed ur theme. but how i can import demo i dont know iam new user on wordpress please explain me. my site doramaar.net
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer to our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
thanks and i ask u anything more. how i can change header animation. u know wif chair wif picture table ?
Hi.,
Thank you for contacting us.
You can easily turn off the animations from the slider backend settings.
https://www.sliderrevolution.com/documentation/editor-overview/Thank you, we look forward to help you!!..
