8781 comments found.
Updated!
3/28/2026 View complete changelog here, also see this KB article how to update your theme to the latest version.
Updated!
3/12/2026 View complete changelog here, also see this KB article how to update your theme to the latest version.
Urgent: License Activation Issue & Security Vulnerability
I am writing to request urgent assistance regarding a license I purchased in 2021 for the theme Real estate 7, Purchase Code: 67310e66-4ff4-43c8-97f0-dfa0e424455b.
Currently, I am facing two major issues: - License Recognition: The WordPress dashboard does not recognize my purchase code, preventing me from validating the product. - Security Risk: My website is currently under attack by malware/viruses. Since I cannot activate the license, I’m unable to run the necessary security updates provided by the theme, leaving the site vulnerable.
I have been a customer since 2021 and I need to regain access to the updates immediately to clean and protect my site. Could you please verify my license status or provide a manual activation method?
I look forward to your prompt response.
Best regards, Wayling
Hi, we show you used the license on https://sanchezhurtadoteam.com/
To apply updates you need to that manually via FTP please see those manual update instructions in https://contempothemes.com/docs/how-do-i-update-the-theme/
Please not your support expired back in 2022.
I recently purchased Real Estate 7. I had to do a wipe and fresh reinstall of wordpress on my site. When I went to reactivate my license, it’s showed the license as already activated. How can I deactivate the license key to reinstall it? It’s the same website – too many errors and had to start fresh.
Hi, open a live chat on our website with your purchase code and we’ll deactivate the old URL, so you can use it on your new install.
https://contempothemes.com/docsGood morning, I purchased this template, but I can’t set up the “Your Properties” page with 9 properties per page. Subsequent ones should create a new page with another 9 properties, and so on. Is it possible to do this? Thanks
HI. We don’t offer a “Load more” or pagination options for the Elementor Listings modules as we recommend directing users into the search utility which is built to handle the data loads by adding a “View All” then use http://yourdomain.com/?search-listings=true also see https://contempothemes.com/docs/building-out-your-navigation-find-a-home/
Moving forward for questions or support use the live chat on our website, available 6-6PST, 7 days a week.
Hi, I am trying to reinstall my Real Estate 7 Site, and hava an error with the Purchase code 9d7e39a1-5552-4fa8-bfe0-00c188106dde
It is not working
Hi, please have a look at https://contempothemes.com/docs/installation-setup-wizard/#common-issues-fixes
Hola, me gustaría saber por que no puedo instalar una plantilla que viene dentro del paquete
Hi, open a live chat with your purchase code on our site https://contempothemes.com and we can look into it.
Hi Contempo Themes team, I recently purchased your theme through Envato on January 22 with 6 months of support included (valued at $79). I’d like to upgrade my current plan to the annual option instead. Could you please let me know if I need to purchase a new license for the annual plan, or if it’s possible to simply pay the difference to upgrade my current one? Thank you for your help! Best regards, Giulio Spano
Resolved via live chat.
why my existing purchase code is not working
Resolved via live chat.
i would like to use this template, but the original project was deleted, how can i re use my licence?
Hi, open a live chat on our website https://contempothemes.com with your purchase code and we’ll take a look.
Hi i have paid this way in the past with no issues so what about the monies paid for the further 6 months support ?? is this lost ?? how can this be fixed as i have now more time to work with my site and get it up and running. look forward to response . regards
Hi, please open a live chat on our website https://contempothemes.com with your purchase code.
Hi Chris just purchased 6 months support as still in dev mode key is same as original a99a11a0-cbb8-4358-a224-d41d74e0500d however not updating to activate please advise many thanks. regards Paul
Hi, purchasing the extended support pack from Themeforest does not extend your one time license key.
The one time license is just to run the setup wizard on initial install.
I am still awaiting a response regarding my pre-Christmas 2025 query. My one-time license for the Real Estate 7 WordPress Theme has expired. I need the license restored, but I am not seeking support from the author, nor do I intend to renew support or make further purchases.
We replied in your other thread.
Thank you very much!
Where does this message “Your license key has reached its activation limit.” comes from because I recall buying a product to own with its own product activation code? Now I cannot use it. Please help.
Hi, please open a live chat on our website https://contempothemes.com with your purchase code and we can look into it.
If the purchase code hasn’t been used before we’ll extend the license a few days so you can run the setup wizard as a one time courtesy.
I have a regular license for a product I purchased on 28 March 2021. Although I legally own the product, I’m unable to activate it using the original code. I don’t understand why a product I rightfully purchased would be limited to one-time use. Is this expected legal behaviour, or is this a daylight robbery? The product is featured on Themeforest and I would love to find out what their take is.
I did not Deactivate the License on the Old Domain. I lost access and the old domain has long been deleted. I need to remove the old activation, please!!
We replied to your live chat as well and also saw that you left a 1 star rating on Themeforest.
You used the license key back in 2021 on http://apexpropertylistings.com/ and your support expired years ago.Log:
License Activated: 628 WordPress/5.7; https://apexpropertylistings.com – IP: 208.91.198.79 – March 28, 2021 8:50 am
I do not require any support. I fully understand that a one‑time purchase/regular license grants perpetual use for a single website. The previous domain, APEXPROPERTYLISTINGS.COM, was deleted long ago.
All I need is for the activation on that old domain to be removed so that I can use my purchase code on a new domain. This is not a request for free support, it is simply the rightful use of the license I purchased. I should be able to use my property as intended, without being restricted or penalized for a domain that no longer exists.
Thank you Chris. The issue has been resolved and I am now looking forward to doing more business with contempoinc
Subject: Support Request – Email Notifications, Features Sorting, and Vertical Alignment
Hello,
I am currently using Real Estate 7 on my website and I have encountered a few issues that I hope you can assist with:
Email Notifications: Every time I duplicate the theme on another site, I receive automatic emails. Could you please advise how to disable these notifications permanently?
Additional Features Sorting: I have sorted my Additional Features in the backend, but on the frontend they do not appear in alphabetical order. Could you guide me on how to make the frontend display follow the backend sorting?
Feature Display / Vertical Alignment: Currently, the features (prestations) appear horizontally on the frontend. I would like them to be displayed vertically. Could you please provide the correct settings or method to achieve this?
I would appreciate your guidance on these issues. Thank you very much for your time and support.
Best regards,
Resolved via live chat.
We have purchased real estate 7 and now the template changed and we cannot put it back to the original view.
We see now only header, no other blocks, pages etc.
Appreciate your assistance. Thank you
Hi, it sounds like the homepage settings were changed, please see https://contempothemes.com/docs/homepage-setup/
I just purchased to extend our license and it still says it expired in october?
i purchased two licenses for two different sites. My other one says it expires march 2026 so i’‘m confused why just purchasing to extend my license didn’t work? Can someone email me directly?
Hi Can someone email me regarding this additional license i extended but isn’t showing on our end?
Resolved via email.
Hi there, how can I make the ”$” invisible in the price field? We need CLP (Chilenian Pesos) not $. We added the CLP in the Prefix field, but now is looks like this: CLP $1800000 , which makes no sense.
Cheers Mike
Hi, we don’t add the dollar sign and your currency prefix, make sure you set the Currency under Real Estate 7 Options > Listings > Currency.
Hi there, we bought your theme but there is a bug somewhere. We are unable to embed our own logo (it shows up for a second and then disaopears. When we click on the white area and say open image in new window, the old logo from your demo is there instead). Also, the colou customisation is not working. We set the secondary colors but it still shows the green color from your sample.
Also, how do we change the header and footer – the theme customisations are very limited here. Can we use Elementor Pro header and footer instead?
Thank you Mike
Hi, please see https://contempothemes.com/docs/how-can-i-build-my-own-custom-header-and-footer/
Always suggest using the search in the docs and knowledge base.
Hi I had asked earlier If I could get a refund since I have not used this theme and it was different than expected. Can I get a refund?
Hi, please refer to https://themeforest.net/page/customer_refund_policy
If you meet the requirements you can request a refund via https://themeforest.net/refund_requests/new