632 comments found.
Hi. Thanks for the update, but you don’t seem to have updated the Changelog, so we don’t know what’s new? Cheers.
Hello,
We will update it soon. This version included a fix that ensures WordPress color picker assets are loaded correctly in the Customizer, allowing Kirki controls to render properly Thanks.
i have deleted the Kirki plugin because I couldn’t access the customize CUSTOMIZE feature under APPEARANCE will that affect the theme in any way
Hi,
Please forward the details of this issue to drfurion@gmail.com. We will review everything and discuss it further with you there
Thanks.
For cronerzin1 and the theme’s developers (please pass this on to cronerzin1). The problems with the Customizer is arising from an updated Kirki plugin. If you downgrade the plugin, the problem goes away.
Hi,
Please forward the details of this issue to drfurion@gmail.com. We will review everything and discuss it further with you there
Thanks.
Hi. When I open Appearance → Customise, the various categories are no longer loading. I can only see the Widgets option. Can you please get back to me asap, as this is a site for a Client, but it’s kind of useless, if I can’t customise it away from the default. I have a copy on localhost, and that has stopped working too, despite not having any recent updates. Thanks.
Hi,
Please forward the details of this issue to drfurion@gmail.com. We will review everything and discuss it further with you there
Thanks.
I’m having an issue with the WordPress Customizer on your theme. When I open Appearance → Customize, the interface only partially loads (mostly just Widgets), and the rest of the controls do not appear.
In the browser console I’m seeing multiple JavaScript errors, including:
wpColorPicker is not a function WebFont is not defined Failed to execute querySelector (invalid selector) some 404 errors related to /products.json
Because of these errors, the Customizer panel fails to load properly.
I have already tested:
disabling plugins switching browsers checking on incognito mode
The issue still persists, so it looks like a theme-side script conflict or missing dependency.
Can you please advise or provide a fix/update?
Thanks
Hi,
Please forward the details of this issue to drfurion@gmail.com. We will review everything and discuss it further with you there
Thanks.
Please, when is the update…I keep checking, but there is no update, and you keep saying next week on all your replies
Hi,
A new version of the theme was released on April 6th. Please update to the latest version.
Thanks.
The theme is not working properly on elementor 4.0.1. When is there an update?
What problem did you get? Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks.
Hello! When th update will be released? You said next week, two weeks ago. I have outdated WooCommerce
We will try to update the theme in this week
Thanks.
When new version will be released ? This one have outdated copies of some WooCommerce template files.
We will try to update the theme in this week
Thanks.
Theme is not working properly with latest elementor versions. For example the carousel banner for elementor shows white slides when showing next slide out of screen view. I tried in a fresh, clean wordpress install with only elementor, elementor pro and your theme. Home page minimal v1 for example uses the carousel banner as header: it does not work if there are more slides than show on screen. this is a bug i want to report.
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks
Your theme (Razzi) contains copies of outdated WooCommerce template files. These files may need updating to ensure compatibility with the current version of WooCommerce.
Update your theme to the latest version.
The file razzi/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php is outdated (version 10.5.1). The core version is 10.5.2.
Hello,
We are working on the theme to update it. It will be released in next week
Thanks.
Hi, is there any news on the theme update to address the outdated woo template files?
Thanks
Hello,
We are working on the theme to update it. It will be released in next week
Thanks.
I’m considering renewing the support for the theme, but before I proceed, I would like to confirm whether the following changes are possible and if support can assist with implementing them.
1. Change the review stars to gold. 2. Display payment icons on the product page. 3. Allow a PDF to be uploaded for an individual product and show it on the product page so customers can download it. 4. Modify the sale label so that instead of showing “Sale 25%”, it displays a message such as “Save $40”. 5. Enable customers to upload photos when leaving product reviews.
Please let me know if these features can be supported within the theme and whether assistance would be available to help implement them.
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks
Hi, there. How do I add payment icons on the product single page just below the add cart buy buttons?
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks
Your theme (Razzi) contains copies of outdated WooCommerce template files. These files may need updating to ensure compatibility with the current version of WooCommerce. Suggestions for correction:
Update your theme to the latest version.
razzi/woocommerce/single-product/add-to-cart/variable.php, razzi/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 10.5.1 is out of date. The core version is 10.5.2,
Hello,
We are currently working on a theme update which will be released very soon. We appreciate your patience!
Thanks.
is there any way to enable the “Add to Cart” button on the homepage product list and category listing pages so that it is visible by default, instead of appearing only on hover?Please reply me here
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks
my products has long titles how do i limit charcters on title so that my product cards look good’
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks
Your theme (Razzi) contains copies of outdated WooCommerce template files. These files may need updating to ensure compatibility with the current version of WooCommerce. Suggestions for correction:
Update your theme to the latest version.
razzi/woocommerce/single-product/add-to-cart/variable.php, razzi/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 10.2.0 is outdated. The core version is 10.5.0, razzi/woocommerce/single-product/meta.php, razzi/woocommerce/single-product/product-image.php version 9.7.0 is outdated. The core version is 10.5.0,
Hello,
We are currently working on a theme update which will be released very soon. We appreciate your patience!
Thanks.
H,i the countown timer does not work on the product page. It is enabled in settings and the correct settings were added to the product page as well. In addition I was also not able to see it in the demo file uploaded. was trying to use demo template: tools for a homepage slider with countdown deals and it is not showing either.
Hi,
Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.
Thanks