12797 comments found.
Hello!
Is threre an available .PO file for the Catalan language to download? Anyone?
Thanks.
Hello,
Thank you for the question. Unfortunately, there is no Catalog language available for our theme.
Kind Regards
How can we use your Xtemos Gutenberg Blocks on other themes?
Have you considered designing it as a standalone gutenberg blocks plugin?
This could attract more sales and users.
Hello,
Thank you for your question and suggestion. As for now, our Gutenberg blocks are made for WoodMart exclusively and will not work with other themes. We will consider shipping it as a separate plugin in the future.
Kind Regards
Reference to my review and your reply:
I purchased the woodmart theme in 2019, It was working perfectly but after the last update, Wishlist is working for guest users but not for logged in users, what is the issue, i tried all of the solutions provided in support discussions but nothing is working. My main website is disturbed due to this.
Your reply:Hello,
Thank you for your feedback. We are sorry to hear that you are experiencing this issue. The wishlist feature should work correctly for both guest and logged-in users, so this is likely related to a configuration issue or a conflict with a plugin or cache on your website rather than the theme update itself.
Please contact our support team so we can investigate this properly. Kindly respond to the email directly or create a topic on our support forum and provide your website URL and temporary admin access if possible. Our team will be happy to check the issue and help you resolve it quickly.
If your issue is resolved, we would really appreciate it if you could consider updating your rating to 5 stars.
Kind Regards
What i did till now:
- Updated theme & core plugin. - Deativated all plugins, disabled cache etc. - Checked cookies as you managed in support forum, also discussed this with hosting support. - Tried all the settings mentioned in your support form.
Can you please provide the email, where i should give temporary logins?
Hello,
Thank you for contacting us. Please send us your website information using the contact form here https://themeforest.net/user/xtemos
Kind Regards
Just sent you a message.
For some reason, the wishlist table was deleted from your website’s database. We can try to create it manually but we need FTP access for this purpose.
Okay, I am sending you
Just sent
Thank you. Issue fixed. Please test from your end.
Thank you, it is working now, thanks
Great, you are welcome! And thank you for the review. Feel free to contact us if you have any further questions.
Good afternoon! After updating WoodMart to the latest version, I started having problems with the checkout layouts. When I duplicate the checkout layout, the checkout blocks are not displayed in the duplicate, it says that my site does not support blocks (see screenshot). Also, the checkout page stopped working with the shipping plugin, it displays a lot of extra fields, for all shipping methods at once. Please tell me what could be the problem?
Добрий день! Після оновлення WoodMart до останньої версії у мене зʼявилися проблеми з макетими оформлення замовлення. Коли я роблю дублікат макету оформлення замовлення, в дублікаті не відображаються блоки оформлення замовлення, пише що мій сайт не підтримує блоки (дивись скрін). Також сторінка оформлення замовлення перестала працювати з плагіном доставки, відображає багато зайвих полів, одразу по всіх способах доставки. Підкажіть, будь ласка, в чому може бути проблема?
Hello,
Please send us your admin access so we can check what is wrong. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
I just sent you the login details for the admin panel.
We don’t see the problem on your website at the moment https://gyazo.com/e82b8f793147e28ca3b1b7ab8f990cac Could you please try to clear the browser cache and test how it works?
When I first create a duplicate, an error appears. If I close and log in again, then the error is gone. But the order processing on the site still doesn’t work correctly, it displays all the delivery fields for all delivery types.
If you use the standard checkout page, everything works correctly.
https://ibb.co/rKC6TwcDThank you for the report. We will check what is wrong with the “duplicate” function.
As for checkout fields, it looks like you are using some custom plugin to customize them. And it seems like it works with the standard checkout page only and is not effective when you build a custom layout.
The shipping plugin that creates additional fields was working correctly until I updated the WodMart theme to the latest version. I have been using this plugin for over a year now, everything was working fine until the theme update.
What version of the theme did you use before? Can we install it to test how it works compared to the latest version?
I can’t make a copy of the site from a backup from the past day. Would it be convenient for you if I provided you with a backup of the site in files?
I managed to make a duplicate of the site. I installed the old version of the site from the backup. Version WoodMart 8.3.8. I sent you the link to the site and access. I would be grateful for your help.
I had to disable the duplicate site with the old backup, because for some reason it was causing errors on the main site. I can provide you with backup files from WoodMart 8.3.8
Unfortunately, we can’t reproduce this on our end with your backup files. We need to be able to check this on your website or staging.
I have enabled a duplicate site. You can access it using the link I sent you in the email (it starts with test.__.com.ua). Please let me know when I can disable the duplicate site, as it is affecting the operation of the main site.
We have installed the latest version on the staging website and it seems to work correctly. Please test from your end.
Yes, everything works. What do I need to do on the main site to make it work?
We didn’t make any changes on your staging website. We don’t know what is different between these two websites. Maybe these custom layouts are different. Try to copy it exactly from the staging to your production website.
Hello! I made a duplicate of the site on a separate server, now the main and duplicate are not mixed. The duplicate has WoodMart version 8.3.8 installed, the checkout works fine. If I download the WoodMart update, the checkout will not work correctly. All fields for all delivery services will be displayed at once.
Please do an update of WoodMart itself, not install as a new theme.
I sent you access via email.
Hello,
We don’t know why, but when our theme (latest version) is active, the plugin doesn’t load its scripts and styles on the checkout page. Here is a screenshot https://gyazo.com/bd444294daff312d61b090b42ba9d37e It is not related to the layout. Could you try to contact the plugin’s developers so they can check from their end what is wrong?
Kind Regards
It seems Woodmart has forgotten that it’s now a page builder. Remember, we are no longer using Elementor.
Page builders need complete basic features like custom global colors. The primary and secondary colors are not enough; we need more. Imagine having to change all the borders color on the site manually!
Another thing is the copy and paste block styles functionality. These are primary features that should be present in the theme by now since the integration with the Gutenberg editor.
These are the basic features I can remember for now. Also, the ability to add custom social links will be appreciated, as not all desired social links are available.
Dynamic content support for the blocks might be an advanced feature, but for now, basic features must be added.
Another seemingly advanced feature is the support of custom CPT in layouts, and the ability to fully customize the search result page. Check out how the BuddyBoss theme does it.
https://ibb.co/wFgkVtnB https://ibb.co/sdrRSbS8Very organised and intuitive.
This is crucial because Woodmart is a multipurpose theme, and WordPress e-commerce is evolving with the advent of plugins such as FluentCart. These will place the theme in the ranks of complete themes.
As a Web Designer, picking one theme and sticking with it is crucial, and I think Woodmart has the potential of being that theme, because it ticks most of my website feature requirements. But I have not been confident enough to settle for the theme, because of these primary builder experiences it lacks.
This is not me being pushy, just asking for basic due features.
Thanks for creating the theme. It’s a nice theme already, but we need more.
Warm regards, Thank you.
Hello,
Thank you for your detailed and thoughtful feedback. We really appreciate you taking the time to share your suggestions.
You are absolutely right that with the growing use of Gutenberg and builder-based workflows, features like extended global colors, style copy/paste, more social links, and better layout flexibility become very important. Many of the points you mentioned are already on our radar, and feedback like yours helps us prioritize future improvements.
We’re glad to hear that you see WoodMart as a strong potential long-term theme for your projects. Our goal is to keep improving the builder experience and make the theme more powerful and flexible for designers and developers.
Thank you again for your support and valuable ideas.
Kind Regards XTemos Studio
Hi i just paid for supports but all i see its support forum. how do i open a privet ticket ?
Hello,
Thank you for extending your support period. We provide support via our forum only where our specialists answer all the questions. You can hide your private information from the public using our dedicated “Private content” field.
Kind Regards
Hi,
Should I feel flattered by the “Private content”?
I deactivated all plug-ins as requested. However, the site needs to go live, and at the moment it cannot do so without either fixing two simple layout issues or reactivating the plug-ins.
Being asked to deactivate all plug-ins and then not receiving a reply after doing so is a bit of a funny way to provide support—especially since, as you know, the site is currently not working.
Could you please advise on the next step?
Hello,
We are sorry for the inconvenience. Our specialists are working on your issues to solve them asap. Please continue the conversation on our support forum.
Kind Regards
Hello! I think some issues with custom CSS appeared after updating the theme to version 8.4 (8.4.1). Custom styles are either not applied at all (they’re not visible in DevTools) or they’re initially applied, but after tweaking the theme’s custom CSS settings, they’re lost and no longer applied. For example, I tried adding padding to the tabs on the product page. At first, this code worked:
.single-product .woocommerce-Tabs-panel { padding-left: 40px !important; padding-right: 40px !important; }
Then I moved this code to the Desktop CSS tab. The code stopped working. I moved it back to the Global CSS, but it stopped working. I have lselectors on others:
html body.single-product .product-tabs-wrapper .woocommerce-Tabs-panel, html body.single-product .woocommerce-tabs .woocommerce-Tabs-panel { padding-left: 40px !important; padding-right: 40px !important; }
.wd-single-tabs .woocommerce-tabs .wd-tab-wrapper, .wd-single-tabs .woocommerce-tabs .panel.entry-content { padding-left: 40px !important; padding-right: 40px !important; }
body.single-product .woocommerce-tabs .panel.entry-content, body.single-product .woocommerce-tabs .wd-tab-wrapper > *, body.single-product .b2b-dokan-tab-wrapper { padding-left: 40px !important; padding-right: 40px !important; max-width: 100% !important; box-sizing: border-box !important; }
But nothing works. There were other examples before where the custom CSS didn’t work with the correct selectors. And of course, the cache is disabled and I’m refreshing the page completely in incognito. I think there’s some issue with the custom CSS. Check it, please.
Well, probably the prolblem is on my side after all.
Hello again! In the admin panel, I went to Appearance -> Customize , then opened the Additional CSS block and added my custom code: .wd-accordion-item .woocommerce-Tabs-panel { padding-left: 40px !important; padding-right: 40px !important; box-sizing: border-box !important; }
/* Width limitation for tables so they don’t break margins */ .wd-accordion-item .woocommerce-Tabs-panel table { max-width: 100% !important; overflow-x: auto; display: block; } and it worked!! So the problem is definitely with the custom CSS of the Woodmart theme. Please check it.
Hello,
Could you please clarify if you have sorted it out or still have any questions that we can help you with?
Kind Regards
Hello! I still haven’t figured out why the Woodmart theme wasn’t generating custom CSS. I double-checked my custom CSS code for validity, and it was. Now I understand that you need to add a custom CSS validation check to your theme; otherwise, it’s unclear whether it’s working. After that, I went to Settings -> Performance -> and toggled the CSS options on and off, and also changed the colors in Styles and Colors -> Colors. I did all this to force the theme to regenerate the custom CSS. At some point, it worked. I don’t know which of these steps helped, but the fact is that the theme doesn’t indicate whether the custom CSS is working correctly.
We are glad that you sorted it out. Please contact us once you face this issue again so we can check why it doesn’t work as expected.
Two layout issues on category/subcategory pages — v8.4.1 Hi WoodMart team, I hope you’re doing well. I’m experiencing two layout issues on my store that I can’t resolve and would really appreciate your help.
Issue 1: Large gap below footer On all WooCommerce category and subcategory pages, a large white space appears between the content and the footer when the page has few products. The .wd-page-content element in base.min.css has min-height: 50vh which forces the content area to minimum 50% screen height regardless of actual content. I have attempted CSS overrides using min-height: unset !important and min-height: 0 !important with selectors .wd-page-content, .wd-page-content.main-page-wrapper and body .wd-page-content.main-page-wrapper — none had any effect.
Issue 2: Gap between sticky header and page content On the same category and subcategory pages, there is an unwanted white gap between the sticky header and the page title area. The header classes present are whb-sticky-real whb-sticky-prepared whb-sticked. The wd-page-content main-page-wrapper div does not appear to compensate correctly for the fixed header height on these pages. This issue does not occur on the homepage or single product pages.
Could you please advise the correct fix for both issues? Thank you so much for your support!
Hello,
As I can see, you have already created a topic on our support forum. Our specialists will check this and reply back asap.
Kind Regards
how can i increase the size of a logo, its capped in cerain size and can not be increasd
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
Thank you!
Best regards
Estimate Delivery Not Working for Product Variations
Hello,
I am currently using the Estimate Delivery feature in Woodmart and I have successfully enabled it in the Theme Settings.
However, it only seems to work for simple products. For variable products, the estimated delivery message does not update or work correctly per variation.
Could you please advise:
How can I enable Estimate Delivery so that it works properly for product variations?
Is there a specific setting required to make delivery time dependent on selected variation?
Does this require additional configuration in WooCommerce or Woodmart Core?
My goal is to have the estimated delivery date update dynamically based on the selected variation.
Thank you in advance for your assistance.
Best regards,
Hello,
Thank you for your question. Unfortunately, there’s no option to apply the estimate delivery feature to specific variations. Currently, it only works on the product basis.
Kind Regards
Clarification About Official Distribution & Licensing
Hello WoodMart Team,
I would like to request an official clarification regarding your theme distribution and licensing model.
Is WoodMart exclusively sold through ThemeForest (Envato), or do you have any authorized resellers, distributors, or agency programs that allow third parties to sell licenses independently?
Some websites claim they can provide original licensed copies of WoodMart at a significantly reduced price (for example around $25) and that the theme can receive automatic updates without being directly connected to an Envato purchase code. Is this technically possible under your official licensing system?
Does WoodMart offer any official “agency reseller” or bulk distribution model where agencies can legally redistribute licenses to clients outside of Envato?
We are asking for clarification to ensure compliance with your official licensing terms and to avoid any use of nulled, modified, or unauthorized copies.
Thank you in advance for your clarification.
Best regards
Hello,
The only place where you can purchase our theme is here on ThemeForest. All other places sell our theme illegally and they don’t provide support, bug fixes, and updates. Downloading our theme from external sources is not safe for your website.
Kind Regards
Hello, the support period has ended, but after an update to the site, many blogs disappeared spontaneously without me taking any action. Now it says I need to extend the support period to resolve the issue. I’m very curious why the site’s theme broke after the update, even though I didn’t do anything.
Hello,
Our theme doesn’t remove any content by itself. Most likely, it was caused not by the theme update but by some other actions made on your website by somebody or by some plugins.
Kind Regards
merhaba, bir kaç aydır diğer işlerim sebebi ile siteye hiç bir şekilde giriş yapmadım, benden başka giriş yapan veya düzenleyen yok, üç gün önce giriş yaptım, güncellemeleri denetlemek için, güncelleme sonrası bir çok bölüm, blog kendiliğinden yok oldu. bu süreçte yeni bir eklenti eklenmedi, değişiklik yapılmadı, mevcut olanlar güncellendi sadece.
Hello,
In this case, you can try to restore a backup and we will try to update ourselves to see if the update somehow removes your current website content. Please send us your website details via the contact form here https://thiemeforest.net/user/xtemos
Kind Regards
giriş bilgilerini dediğiniz şekilde ilettim, kontrol etme şansınız oldumu acaba?
Hello,
Yes, we tried to update the theme on your website via Appearance -> Themes but now we see the following screen https://gyazo.com/7964c13f8c618897d67219b376e3f274
bu ekran güncelleme yapılıyor, daha sonra gelin uyarısı, fakat güncelleme yapmanıza rağmen değişen hiç bir durum yok. sorun hala devam etmekte, hiç bir şekilde güncelleme işlemi yapılmamış olmasına rağmen neden sabit bloglar gitti ve sadece kendi eklediğim bloklar duruyor,siteyi kullanıma sokmuş olsam ve müşterilerim bu sorunu yaşamış olsa büyük problem yaşıyor olacaktık.
Hello,
As we can see, the theme has been updated, and all blog posts are still there. Could you please clarify how to see and reproduce the problem?
Kind Regards
where are thank you page conditions?
Hello,
You can find them in Dashboard -> WoodMart -> Layouts as shown on the screenshot
Kind Regards
Hello Woodmart Team,
I’m using Woodmart in combination with WPLoyalty. When customers exchange points for a discount, the coupon is automatically created and applied to the order (as long as there are items in the cart).
However, the discounted price is not visible in the cart view or in the cart icon price. The discount only appears on the checkout page where all order details are shown. This means the discount is not visible in the mini cart, the menu cart, or the basket page itself before checkout.
Could you please advise if this is something that needs to be enabled in the theme settings, or if it requires a code adaptation?
Thank you in advance for your help!
Hi,
Could you kindly create a topic on our support forum and share all the necessary details about your request, including some screenshots? Please also include admin access so we can assist you more efficiently: https://xtemos.com/forums/forum/woodmart-premium-template/
If your support period has expired, please make sure to renew it on ThemeForest before reaching out.
Thank you!
Best regards
It would be helpful if the free shipping bar was also linked to a specific product added to the cart.
Hello,
Thank you for your comment. We also invite you to share and discuss your feature requests on our website here https://xtemos.com/go/feature-requests
Kind Regards
Hello, after last update I can’t see anymore “page setting” box at the bottom of pages in backend so I can’t set or modify, for example, header, sidebars or footer. Please, check and fix the problem as soon as possible. Thanks a lot
Hello,
You can find it in the Page settings while editing the page with Elementor. Also, update the theme to the latest version of the theme, where we added a help tip with a screenshot.
Kind Regards
Hi,
I need help understanding where the three homepage slider background images are controlled.
They are currently using these images:
Slide 1 ID: 13130 slider-colored-fashion-9.jpg
Slide 2 ID: 13139 slider-colored-fashion-7.jpg
Slide 3 ID: 13142 slider-colored-fashion-9-1.jpg
The slider is built with the wd/slider Gutenberg block. I can see the bgImage reference inside the code block, but I do not see any option in the Gutenberg editor sidebar to change the background images.
Could you please clarify where these background images are managed? Is this controlled via: – Gutenberg block settings – WoodMart slider settings – Theme options – A template file
I cannot find where to change them.
Thank you.
Hello,
You can change this directly on the page using the Gutenberg editor. Here is a screenshot
Kind Regards
I Will try that. thank you so much
You are always welcome.
Hi Woodmart team, our hosting provider confirmed that the server limit is 300 seconds. But still getting the error: The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
Thank You! But there are several issues with the theme, like I need to buy Elementor if I want to edit the product archive page. This was not disclosed before buying!
Elementor is a free plugin, and you don’t need to purchase anything extra. If you have any questions or difficulties, create a topic on our support forum, and our specialists will provide you with all the needed instructions.
I removed the breadcrumbs – nothing is responding.. The theme is so buggy. I have been a Themeforest user since 2009, and this is the first theme that I am complaining!
I can’t remove breadcrumbs; nothing responds when I set it to OFF. I can edit or rearrange the product archive page – asking to buy Elementor PRO. I have been an Envato member since 2009 – this is a very buggy theme..
Category breadcrumbs are redirecting me to another language.. I can’t edit them.. and so on.. I have refreshed permalinks, cleared cashe and followed installation instructions – but nothing refreshes and nothing works!
Hello,
We are sorry that you faced such problems working with our theme. But again, our theme never asks to buy Elementor PRO. You can build everything with the free version. Please create a topic on our support forum with all the details and our specialists will help you with everything.
Kind Regards
Hoping for more travel agency template demos or digital marketing.
Hello,
Thank you very much for the suggestion. We will consider this for our future update.
Kind Regards
Hi. How to add a Viber link in a theme? viber://chat?number= does not work (does not save).
Hello,
You can fix it by applying patch # `710154`. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
