301 comments found.
Good day, please what is css selector to manually adjust the preloader?
Please update the slider revolution plugin in the next update. Thank you.
Can you please update your social media icon library to include tiktok? Its global platform now, how don’t you have it and we cannot add it
Hi, Thank you for your question. Yes, we’re already working on adding TikTok to the social media icon library. As it has become a major global platform, we completely understand the importance of including it. Please allow us a little more time — it will be available in an upcoming update.
Best Regards
Hi, We’ve added a new option that allows you to upload any social icon using SVG code.
To use this feature: Go to the Theme Options page → Social Profile Settings section → Select “SVG Code” as the icon type, then paste your desired SVG code and click the Save button.
There are no longer any restrictions — you can now use any social icon you like.
You must update your Geoport Theme and Geoport Master Plugin to the latest version.
Let us know if you need further assistance!
Best Regards
That was super fast! Great! Will update and test it. Thank you!
You’re very welcome! Glad to hear that — feel free to test it out, and let us know how it goes once you’ve updated it.
Hi, I am coming here to ask for a refund since I have unsuccessfully tried to do so via email. Could someone help me get refund?
can I get new version without support?
Hi, Thank you for your question. Yes, you can access the new version without support. However, if you require support, you will need to upgrade your license.
If you have any further questions, please don’t hesitate to contact us.
Best Regards
Hello, Pleaase inform if i can use with a multivendor plug-in.?
Hi, Thank you for reaching out! Could you kindly share the name of the multivendor plugin you’re using? This will help us provide you with more accurate and specific guidance.
Best regards,
I am reaching out for some assistance. I recently purchased the GeoPort theme, and while it’s working great, I am having trouble changing the color of the menu and sticky menu text. I have tried adjusting the settings through the GeoPort options, but the changes aren’t being applied. Could you please guide me on how to resolve this issue?
Thank you.
Hi, Thank you for your detailed response. We’ve already identified and resolved the menu color issue. Please download the latest version and install it again. We hope this resolves the problem. If you encounter any further issues, feel free to let us know.
Best Regards
Hallo color for top header settings still not changing. Please! Look into this matter. Thanks.
Hi, Thank you for your detailed response. We’ve already identified and resolved the header top part color issue. If you encounter any further issues, feel free to let us know.
Best Regards
it would be better to have the service pages editable with elementor builder. It is now very cumbersome to create different services and design them and it’s almost not possible with hardcoding html.
Hello, theme supports multilanguage but I can activate it, can you help me?
Hi, Thank you for your question. Yes, our theme supports multiple languages, but you will need to use a multilingual plugin to translate the theme. You can use the Polylang WordPress Plugin to translate your content and website.
Best Regards
Can you help me to reduce the size of quote fields and whole section?
Hi, Thanks for your reply. We would be happy to assist you, but it appears that your item support has expired. To proceed, you’ll need to renew your support
Best Regards
HI . can you give a refund please ?
element or and geoport plugin conflicting. How do I fix that ?
Hi, Thank you for bringing the issue to our attention. We sincerely apologize for any inconvenience this may have caused.
To assist you more effectively, we kindly request that you share your site URL along with a screenshot of the error message. Providing this information will enable our team to thoroughly investigate the matter and expedite a resolution for you.
Your cooperation is highly appreciated, and we are committed to resolving this issue promptly.
Best Regards
Hi there, I was trying to contact you. After I added elementor feature to the about page, my about page is broken. How can I fix it, can you please help me?
Is the images used in the themes are copyright free?
Hi, Thanks for your question. We use this image for demo purposes & not all the images are copyright-free.
Best Regards
hi same problem of demo installation help please
Hi, Thanks for your question. You can contact us directly via our support email for demo installation. Our support staff try to solve your issue as soon as possible.
Support: johanspond@gmail.com
Best Regards
hello im waiting please
Hi, We already figure out the issue and working on it to solve and released a new version. Hope we give you an update as soon as possible.
Best Regards
Can you give me a deadline please because if it takes too long I would like to use another template
Hi, Thanks for your reply. We hope tomorrow we release the resolved version. We notified you when we released it.
Best Regards
ok thanks
Hi, We already released the updated version. Please download and install the latest version of the theme and plugin. We hope it solves your issue.
Best Regards
Hi, How do to change the h1, h2,h3,h4,h5,h6 colour to the whole site? i dont seem to find it in the option. also the custom css is not working.
Hi, Thanks for your question. Can you please share your development site URL with us? It is better for us to check and assist you quickly.
Best Regards
Hello, Can we use Icon image that comes with the demo?
I have uploaded both main zip and child zip to wordpress however, only the blog posts page is loading. is this normal? how do I fix this?
Hi, Thanks for your question. If you already installed all the required plugins, please go to the Appearance section and import demo content. You can check out the theme documentation file for more details. If you have more questions please let us know.
Best Regards
Hi we have a problem: We are unable to edit the “Track Your Order” link in different languages
Hi, I’m waiting for an answer for my problem
Solved
Hi,
How do I make internal headers link differently? For example, on my home page I have anchor scrolling. However, once the customer clicks off the page onto say a service, the same menu appears which then obviously causes the anchor links to not work.
Not sure that makes sense. If you head to www.scfs.au you will know what I mean.
