2244 comments found.
Hello,
What do you think about this article – https://tonytemplates.com/blog/top-10-shopify-templates-2026-best-themes-bonuses/?
Best regards
Great review, thank you!
Hi pthemeshelp,
I need to activate my Wokiee purchase code on a new store, but it says the code is still linked to my old domain. The old store was permanently closed back in 2020.
Could you please be so kind and reset my license / unlink the old domain so I can use the theme again?
Thank you very much in advance!
Hello,
I reseted your purchase code. So, now you can assign it to any other domain.
Best regards
Thank you very much!
plan for woocommerce ver.?
Hi,
Thank you. We will think about this.
Best regards
Hello,
We have sent you reply.
Best regards
Please process my refund request. Thank you.
Hello,
Can you give me the link?
Best regards
Hello,
We have sent you reply.
Best regards
Ive already raised a ticket on your support site and nobody’s responding. Ticket ID: #66645
Hello,
Replied.
Best regards
How to change the copyright theme name Wookiee to a custom name?
Hello,
Thank you for your purchase.
Please, submit ticket in our support system – https://www.portotheme.com/support/ Our developer will give be glad to answer your questions.
Best regards
When I tried to import the content manually, I uploaded the theme file package and selected the presets, but after clicking download, no files were downloaded. I tried many times with the same result. Please check if there is a problem with your page: https://www.wokiee.net/presets3/
Hello,
Thank you for your purchase.
Please, submit ticket in our support system – https://www.portotheme.com/support/ Our developer will give be glad to answer your questions.
Best regards
We found a variable glitch with theme. If you edit a product and add variables, the product page will not display availability of new variables. We wondered if it was a Shopify issue but tested it with another theme and variable availability was fine. We also just found that is you choose a variable that is in stock, then choose an out-of-stock variable, all variables then show out of stock (cant choose any). This if for 3.2.
Hello,
Thank you for your feedback.
You can submit your request in our support system – https://www.portotheme.com/support/ Our developer will check this issue.
As far as I see your support period was already expired. Please, renew it (https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support) if you want to get support from our side.
Best regards
Yes, support is expired but this is a bug with the code. We also tested another theme to ensure and variable choices work fine.
can you make video with the problem? we can’t reproduce it.
Do you have a list of all of your icons?
Hey, i want copun code enter box on the product page, below the price, if you will do that then i will purchase the code, that is the only thing i needed.
Hi there, I want to deactivate my license code for the current domain, as it is no longer needed, and I would like to use it on another domain. Thank you.
Hello,
Deactivated. You can assign it to the new domain.
Best regards
Hello Support Team,
We are currently using the Cookware demo however the only max width available for our logo is 250 width, and we’d like to make it a bit bigger please? Do you know how I can have this adjusted please? Thank you.
Hello,
Please, submit ticket in our support system – https://www.portotheme.com/support/ Our developer will give be glad to answer your questions.
Best regards
The theme actually does not support more than 250 variants in product pages, tested both with default and another layout.
Hello,
Please, renew your support period and submit ticket in our support system – https://www.portotheme.com/support/ Our developer will give you required recommendations for avoiding this issue.
Best regards
Using the theme’s transparent + sticky header options no longer works on mobile after latest update. The header does not stick after scrolling down. Please check.
Also the new theme (3.x.x) does not support using custom images as patterns/textures for products? I used to be able to do this on previous versions.
Hello,
Please, renew your support period and submit ticket in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Since these issues appear to be regressions introduced by the update, I do not consider it reasonable to require a support renewal simply to address them.
I am not willing to pay $47 to have previously functioning features restored.
Hi there, I would like to deactivate my license code for the current domain as it is currently not needed and I would however like to use it on another domain. Thank you.
Hello,
Was your problem resolved?
Best regards
Yes Thanks
How can we get the deme data so that we can see how the theam will work
Hello,
You can import demo settings, buy unfortunately not demo data. Shopify doesn’t allow to import demo data.
https://wokiee.gitbook.io/docs/installationYou can submit any technical questions in our support system – https://www.portotheme.com/support/ ? Our developer will be glad to answer your questions.
Best regards
Why is it so hard to find a changelog? Just received the email, new updates available, but can not find changelog section anywhere.
Hello,
You can find updates description on the bottom of the page - https://themeforest.net/item/wokiee-multipurpose-shopify-theme/22559417 https://prnt.sc/MrPxTldZlWTGBest regards
Is there a way to apply the updates from 3.2.0 to 3.1.0 without installing the new theme and spending countless hours applying everything we just did to 3.1.0?
Hello,
Yes, of course. Please, follow this manual – https://wokiee.gitbook.io/docs/f.a.q./how-to-update-from-the-3.x-version
Please, renew your support period and you will be able submit any technician tickets in our support system – https://www.portotheme.com/support/ ? Our developer will be glad to answer your questions.
Best regards
Thank you
Does 3.1 replace the matafield_editor page with shopify metafields? I need to add a cta for each product on the catalog page, like I used to with that page.
Please, renew your support period and submit ticket in our support system – https://www.portotheme.com/support/ Our developer will be glad to answer your questions.
Best regards
Does this have auto-add discount feature? Like I want to create a discount in shopify buy x get y for free. So does this add y automatically in cart when x is in cart?
Hello,
Thank you for the interest to our item. Not sure that I understood your request but we have such option – https://wokiee-demo4.myshopify.com/?_ab=0&_fd=0&_sc=1&preview_theme_id=128699760704
You should add 2 products and paste code “Wokiee Toy” in the filed discount.
Best regards
Here is a situation, I want customers to get a free gift (specific product) when they order above 200$, so I want that free gift to be added automatically in the cart when they add products and the cart value is above 200$ For this, I’ll create a discount on Shopify (Buy X Get Y), which is not a problem; the problem is that not every theme supports “auto-add discount.”
Unfortunately we don’t have such option – >>gift to be added automatically in the cart >>.
Best regards
