516 comments found.
I have sent you an email, but no response
Hello alphageek_dev,
Thank you for the comment.
Looking your email now and response you in next 5 Hours.
Thank you, WP-Organic
hi, Your new license key is : 2a0bcab7-de7d-408b-ac2a-532f010d7b58
Themeforest Purchase code: 9d0e41fe-3d72-44f4-b434-7e6a23d22a54
1 key is deleted. please give me again my keys.
and. how can i manage my license keys web pages? can u give me any link please? thank you.
Your website has revoked before, you must submit another key for this website. – Response Code : : WeddingDir_status_Code_X000002 ?????? hey I pay you $2000++ why my licance cancel???? where is my one more license key?
helloooo?
Hello Senfony,
Thank you for your comment.
The response code: WeddingDir_status_Code_X000002
means that your license key is already activated and verified on another domain/website. According to the license policy, the same license key cannot be activated on multiple websites at the same time. For a new website/domain, a separate license purchase is required.
Regarding your previous payment: Yes, I completely understand that you invested a significant amount for the custom integration work between another theme and WeddingDir features. The customization work requested at that time was completed successfully and delivered in working condition.
However, the third-party theme author has continued releasing new updates over the years. Maintaining long-term compatibility and reworking custom integrations for every future update is considered separate custom development work and is not included as lifetime support.
As previously informed, the integration was completed based on the WeddingDir version and the third-party theme version available during the project period.
After several years, if you would like the integration updated again for the latest versions, this would require additional paid customization/support services according to the Envato item support policy.
Support Policy: Envato Item Support Policy
Thank you, WP-Organic
how can i edit /couple-dashboard-2/?dashboard=budget-calculator in couple dashbaord. html editing where can i find its file and also i cannot edit couple dashboard in elementor
how are invoices in couple dashboard being generated?
Hello alphageek_dev,
Thank you for your comment.
The Couple Dashboard pages such as: `/couple-dashboard-2/?dashboard=budget-calculator`
are dynamic dashboard pages generated through backend functionality and database-driven templates. These dashboard sections are not standard static WordPress pages, which is why they cannot be edited using Elementor Page Builder.
Dynamic pages such as:- Couple Dashboard
- Vendor Dashboard
- Listing Single Pages
- Find Listing Pages
are built with custom theme/plugin structure and functionality.
Static pages such as:- About Us
- Contact Us
- Team Page
- Other normal WordPress pages
can be easily edited using Elementor.
Regarding invoices in the Couple Dashboard: Invoice work in Vendor Dashboard not in Couple Dashboard.
Thank you, WP-Organic
In vendor dashboard there is no chat In couple dashboard there is no chat, registry, and seating chart as you mentioned in your portfolio
These ideas will be an added premium value and make it more operational for your script if they exist: . Mobile app . Broadcast a message for all vendors. . RSVP guest list on whatsapp, older people dont use emails. . Include AI for auto generate wedding according to a custom budget. . Verified Badge for vendor profiles . Commision % on booking . Limit vendors on uploading images into gallery. . Charge couples for using premium features. . Multi templates for couples website.
Is there any updates with the mentioned features in the future?
Hello alphageek_dev,
Thank you for your valuable feedback and feature suggestions.
As mentioned in the product description and preview images, features such as Chat, Registry, and Seating Chart are planned for future development and are currently not available in the live demo version. The live preview accurately represents the features included in the current downloadable package.
We truly appreciate your ideas regarding:
- Mobile App
- Vendor Broadcast Messaging
- WhatsApp RSVP System
- AI-based Wedding Planning by Budget
- Verified Vendor Badges
- Commission-based Booking System
- Gallery Upload Limits
- Premium Features for Couples
- Multiple Website Templates for Couples
These are excellent suggestions and are already being considered for future updates to increase the platform’s value and functionality.
We are continuously improving the product and adding new features based on customer feedback and market demand. Thank you again for sharing your thoughts and helping us improve the platform.
Thank you. WP-Organic
hello please can you update the following plugin because its Vulnerable
CVE-2024-34761 CVE-2024-4565 CVE-2024-9529
the plugin that is being used in your theme is :
Advanced Custom Fields PRO
thank you
Hello NemerITSolutions,
Thank you for your comment and for bringing this to our attention.
May we know if you are currently using or have already set up the WeddingDir product on your website?
Thank you, WP-Organic
its already installed on a cPanel server and here is the CVE advanced-custom-fields-pro version 6.2.8 that has vulnerability(s): CVE-2024-34761 CVE-2024-4565 CVE-2024-9529
Hello NemerITSolutions,
Thank you for the additional information.
Please note that support and update assistance are available only for verified buyers of the WeddingDir product. At the moment, we are unable to provide direct technical support without a valid purchase/license.
We always recommend using the latest official version of all third-party plugins, including Advanced Custom Fields PRO, directly from the plugin author to ensure security patches and vulnerability fixes are applied.
Thank you for your understanding.
Regards, WP-Organic
in ur last update that was recently published u didnt update the plugin so its still vulnerable and i have a valid lic so don’t worry ur script is not nulled i know what am doing
Hi – my licence key is not working on my new website (the old site does not exist anymore). How do I make it work?
Hello elzbru2,
Thank you for your message.
Your license activated on this website. I revoke in my database and now you will verify on your another website.
Thank you, WP-Organic
Hi – it is still not working it now gives an error: X – Response Code : : Please assist
Hello elzbru2,
Thank you for the comment.
Please contact me via profile to contact me. I support you to verify the license key.
Thank you, WP-Organic
Hello Support Team, this is Héctor from Chile.
I am currently setting up my website and I need to translate the theme into Spanish. I have tried using the Loco Translate plugin multiple times, but whenever I attempt to create or update the translation file, the progress stays at 0% and never completes.
I have already tried reinstalling the plugin, but the issue persists. Could you please let me know if the theme requires specific folder permissions or if there is an updated template file (.pot) that I should upload manually? I need the site to be fully functional for the Chilean market.
Thank you for your assistance.
Hello Héctor,
Thank you for your comment.
WeddingDir product compatible with multiple languages.
If you start with translation WeddingDir product. Make sure your translation file save in system folder not in author file.
Helpful article : Click Here.
Thank you, WP-Organic
Hello,
Thank you for your reply. However, I would like to confirm that I have already followed all the steps you mentioned, as I am working strictly according to the official theme documentation.
As previously stated, the issue persists: once I try to run the translation, the process gets stuck. Specifically, it shows the following status: “Spanish (Chile) Updated: May 4, 2026 – 0% translated, 771 strings (771 untranslated)”. Even though the file is created, no strings are actually translated or processed.
I need your assistance to resolve this technical error, as it is preventing me from moving forward with the website.
Best regards, Héctor.
Hello Héctor,
Thank you for your message.
The WeddingDir theme is fully compatible with multilingual setups and includes a .pot file for translations. To translate your website, a third-party plugin is required, such as WPML, Polylang, or Loco Translate.
Many customers request translation support, so we have created a detailed guide to help you complete the process correctly. This includes proper steps to generate and store translation files safely, ensuring they are not lost after future theme updates.
We recommend using Loco Translate, as it is lightweight and user-friendly. Please follow our official documentation carefully: Click Here
Regarding your issue, errors related to third-party plugins (such as translation plugins) are not covered under the item support policy: Item Support Policy
However, if you would like assistance, I can help you through a paid customization/support service. My team can handle the translation setup and resolve the issue for you. Please contact me via my profile: Contact Me
Thank you, WP-Organic
Hello,
I understand your support policy regarding third-party plugins. However, the “0% translated” error in Loco Translate typically occurs when the .pot file included with the theme is outdated or has incorrect references, which would be a theme-related issue.
I have followed your official guide step-by-step and the problem persists. Before considering a paid service, could you please provide the most recent weddingdir.pot file or specify exactly which folder it should be located in to ensure Loco Translate reads it correctly?
It is unusual for a translation-ready theme to fail during the basic string synchronization process.
Best regards, Héctor.
Hello Héctor,
Thank you for your message.
The WeddingDir theme and its plugins already include language files within the /languages folder.
I have checked your website status, and you are currently using the latest version of the WeddingDir product: Click Here
If you need to install future updates, you can follow these step-by-step guides:
- Update WeddingDir Theme – Click Here
- Update WeddingDir Plugins – Click Here
Whenever new strings are introduced in updates, the corresponding translation files are also updated by the author. You can review the latest changes here:
Changelog & Updated Translation Files – Click Here
Please ensure your translation files are kept up to date to include any newly added strings.
Thank you, WP-Organic
Hello,
I am sorry to say that your previous response is completely insufficient. I have followed your documentation step-by-step and the problem persists; providing generic links is not a solution for a customer who has invested $299 USD in your product.
I am currently facing two critical issues preventing me from launching my business:
.pot Synchronization Failure: As I demonstrated with screenshots, Loco Translate gets stuck at 0%. This suggests an error in the theme’s template file or a technical incompatibility that your support must analyze instead of evading.
Menu Limitation (Couple Login): The system hides the login access for couples based on session status. I need the “Couple Login” button to be permanent and visible at all times to ensure smooth navigation. The current rigidity of the Header is unacceptable for a professional website.
I purchased this theme trusting it was a premium solution, but the lack of flexibility and zero technical assistance makes me feel scammed. I expect a response that addresses these points with concrete solutions, not basic manuals.
Best regards, Héctor.
Hello Héctor,
Thank you for your detailed message.
I understand your frustration, and I appreciate you taking the time to explain the issues clearly.
Regarding the translation issue, the WeddingDir theme already includes the required .pot language files and is fully compatible with multilingual plugins such as Loco Translate, WPML, and Polylang. The documentation and recommended setup are provided to help customers correctly store translation files in the system path, ensuring translations remain safe after future updates.
The issue you described — where Loco Translate remains stuck at 0% during synchronization — is related to the behavior of the third-party translation plugin or the server environment configuration. Since Loco Translate is an external plugin, troubleshooting its internal synchronization process is unfortunately outside the standard item support scope according to the Envato item support policy: Item Support Policy
However, I still want to help you move forward. If you contact me via my profile, I can personally review your setup and provide assistance through a paid support / customization service: Contact Me
Regarding the “Couple Login” button:
The current behavior is intentional. Once a user is logged in, the login button and popup are automatically hidden to avoid displaying duplicate login actions for authenticated users.
If you would like the “Couple Login” button to remain permanently visible regardless of login status, this would require a custom header modification. This is possible through customization service, and my team can assist you with it.
Thank you for your understanding.
Best regards, WP-Organic
I understand your position, but I find it unacceptable that a theme at this price point has such a rigid design and that the solution for a customer who invested $299 is to “pay more.” I have resolved the issues on my own since your support did not meet the standard expected for this investment. I will make sure to reflect this experience in my product review on Envato so other users from Chile and around the world know what to expect from your after-sales service.
Hello Héctor,
Thank you for sharing your feedback. I am sorry to hear that your experience did not meet your expectations.
I would like to clarify that I always try to assist customers within the scope of the included support and theme features. Some requests, such as advanced custom development and complete multilingual implementation, require additional customization work beyond the standard support policy.
That said, I respect your opinion and I appreciate the time you invested in working on your website. I am glad to hear that you were able to resolve the issues on your side.
Customer satisfaction is important to me, and I continuously work to improve both the product and support experience based on user feedback.
I sincerely wish you success with your project and future business.
Best regards, WP-Organic
how can i change the icons of categories, add new or update ?
Hello alphageek_dev,
Thank you for your comment.
Goto listing post / category term [ create / edit ] / you will get select option choose term icon.
Thank you, WP-Organic
I dont want the predefined icons(css classes) you added. I need to add new icons to the dropdown, not update the icon category
Hello alphageek_dev,
Thank you for your comment.
If you want to add custom icons ?
it’s 100% possible but required few paid cusotmisation service as per item support policy.
If you are ready then contact me via my profile.
Thank you, WP-Organic
hello is there a register your business page ? not register popup a new landing page for register your business where he includes his information and i create for him
And for the guest list, can request be sent by SMS provider not just email ?
Hello alphageek_dev,
Thank you for your comment.
As per the live demo preview, the provided package includes all the files and scripts shown. If you would like to add new custom features—such as enhancements to the Business page or SMS service—this can certainly be done as a paid customization, in accordance with the Item Support Policy.
Thank you, WP-Organic
Hello
wp-organicdoes it have offline payment ? as i have seen it has Paypal Payment Stripe Payment Payfast Payment Razorpay Payment PayStack Payment in payment gateway what if i need to use an offline payment ? is it available thanks
Hello NemerITSolutions,
Thank you for your comment.
The WeddingDir package includes 5 payment gateways by default. You can review the details here: Click Here.
If you would like to add any additional features or payment gateways, it will require paid customization, as per the item support policy.
Thank you, WP-Organic
Hello dear, as I see that I import the website https://weddingplannerlb.com/ after watching the video that you upload what i faced is that the images not uploaded successfully and all the images are the same weddingDir can you tell me how to make it same as the demo to start working on my update ? also i did not see the reply button for my comment to reply thanks, regards, Alaa
Hello alaagaoun,
Thank you the comment.
All images only for demo purpose not included in Main_Files.zip already mention in product description : Click Here.
If you have more question, you can use reply button after each comment box available.
Thank you, WP-Organic
the import now changed from the import of 2021 that you provide in the link so i think it’s better to make a new import for the file that you upload now example:
1- share post features not enabled in Instagram 2- is it possible to download the full demo account if i share y=with you privately the username and password and url ?
Please use the thread comment so your total query in one comment box and we can understand your previous query or continue queries.
Import WordPress
Failed to import pa_color Blue Failed to import pa_color Gray Failed to import pa_color Green Failed to import pa_size Large Failed to import pa_size Medium Failed to import pa_color Red Failed to import pa_size Small Failed to import pa_color Yellow
All done. Have fun!
Remember to update the passwords and roles of imported users.
Perfect !
Your message showing import XML setup perfectly.
Next – Import Widget File.
Then 100% import demo setup done.
i cannot import all the website
Hello alaagaoun,
Thank you for the comment.
WeddingDir required hosting environment : Click Here.
Make sure you are following the installation video tutorial : Click Here.
After you face any issue, i am happy to support you.
Thank you, WP-Organic
You can write message with reply button.
“The ‘Couple Login’ button on the menu bar disappeared after I updated the theme. How can I make it reappear, or where can I find it?”
Hello luusieuluan,
Thank you for the comment.
Please update theme and plugins both after you face any issue, let us know.
Thank you, WP-Organic
I have updated the Weddingdir theme and all related plugins, but the ‘Couple Login’ button still won’t show up. How can I resolve this issue?
Is it possible that I accidentally disabled its display? Is there a specific toggle or setting within the theme options to turn the ‘Couple Login’ button on or off?
Make sure you are not login as admin. Because if you are admin login then front page not showing header buttons for couple / vendor login.
Please check the website with different browser / logout user then header button visible ?
I logged out of all users, cleared my browser cache (or switched browsers), and even tried accessing the site from a different device, but the “couple login” button still wouldn’t appear.
I decided to restore a website backup from the date before the theme update to resolve this issue.
After the restoration, the “couple login” button is now visible again.
Hello luusieuluan,
Thank you for the comment.
You can update the latest version with check your website status here : Click Here.
Thank you. WP-Organic
Hello, I have a few questions: I’d like to create a directory event page not only to recruit service providers but also to collect customer enquiries, which the service providers can reply to directly. I’d also like customers to be able to book a service provider directly online. A 15% commission will be charged for service provider bookings. Do you have any plugins that meet my requirements? Are they compatible with WooCommerce? - Service creation by service providers - Request creation by customers - Online booking - Online payment gateway - Chat - Extention of categories for othe event type (Barman, Mackup artitst etc..)
Thank you Marvin
Hello Marvin,
Thank you for your comment.
The WeddingDir theme is primarily designed for the wedding industry, connecting couples with vendors, but it can also be adapted for other event-based services.
Regarding your requirements:
Service provider listings & categories → Supported
Custom categories (other event types) → Yes, flexible
Customer enquiries / requests → Supported
Online booking & payments → Supported (via WooCommerce integration)
Commission system (15%) → Achievable with WooCommerce + additional setup
Chat system → Not built-in
Some features (such as advanced enquiry handling and chat system) may require additional plugins or minor customization.
If you’d like, I can guide you with the exact plugin setup or provide a customized solution based on your requirements.
Looking forward to your reply.
Thank you, Hitesh Mahavar WP-Organic
Hello Thank you for your reply. Yes please please provide me the setup information for my requirements. Mos important for me is the possibility for a couple to create an service request ans to pay directly via the application. I will need to spend more from my budget for extra plugins. I love your conceot but i also find tha 300$ is expensive if i compare with othe directory theme. Please can you make discount price?
Thank Marvin
Hello cmarvin28,
Thank you for your comment.
Please find the details regarding your requirements below:
1. Service provider listings & categories → Supported
Service Providers: Click Here
Each provider has their own listings (example): Click Here
Listing Categories: Click Here
2. Custom categories (other event types) → Yes, flexible
You can create unlimited categories in WordPress
Additional taxonomy (rename/add) can be implemented with small paid customization
3. Customer enquiries / requests → Supported
Customers (couples) can submit quote requests to vendors
Vendors can reply directly
Both customers and vendors have their own dashboards to manage requests and responses
4. Online booking & payments → Supported (via WooCommerce integration)
5. Commission system (15%) → Achievable with WooCommerce + additional setup
6. Chat system → Not built-in
Features related to advanced booking, commission setup, and chat system will require paid customization as per the item support policy: Click Here
If you’re interested, you can contact me via my profile: Click Here
I’ll be happy to share a detailed estimate for your customization requirements.
Looking forward to your message.
Thank you, WP-Organic
Hello Tjank for response. Ot is possible to customer (couples) tu creata a frilancer demandes as post?
Hello again,
Can you explain me briefly. I am happy to assist you.
Or Contact me via my profile to contact me. we can easy to discuss on your requirement wise.
Waiting for your email, WP-Organic
Do you have any pre sale question ?
Hi, For latest update version, i can’t add new post for all cpt [couple, real wedding, website, etc]. how can i fix it ?
Hello premierthsupport,
Thank you for the comment.
How to create couple user article : Click here.
When couple user register after automatically custom post create with assign each database wise connection [ couple, real-wedding, website ]. admin can not create this post type it’s working dynamically.
Thank you, WP-Organic
I have no programming knowledge and I’m looking to create a directory for Spa & Wellness businesses. At first glance, I’m wondering if this template and design are suitable for the industry. Also, is the USD 299 a one-time payment?
Hello projectguidz,
Thank you very much for your interest in WeddingDir.
Yes, USD 299 is a one-time payment and includes lifetime free updates.
While WeddingDir is designed primarily for the wedding industry, it is fully customizable and can be adapted for Spa & Wellness directories by adjusting categories, listings, and content.
Please let me know if you need any clarification.
Thank you, WP-Organic
How do I change the listing category image? Example (florist, dress, etc)
Hello ashleygary1205,
Thank you for your comment.
Please enable the Page Header Banner Image setting from the theme options.
You can follow this helpful guide here: Click Here
Once enabled, you will be able to easily change the page header banner image for the Listing Category page.
If you need any further assistance, feel free to let us know.
Thank you, WP-Organic
