Discussion on Ohio - Creative Elementor and WooCommerce WordPress Theme

Discussion on Ohio - Creative Elementor and WooCommerce WordPress Theme

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Years ago, my brother bought this theme. Now, when we try to import the Landing Page 2026, we get the following error:

An error occurred while fetching file from: https://demo.clbthemes.com/v1/demo/96/container.xml/1415B451BE1A13C283BA771EA52D38BB! Reason: 404 – Not Found.

[Builder: Elementor Containers]

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

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Hello Ohio Theme Support,

I am experiencing a strange issue with the latest version of Ohio Theme on my website.

When Ohio Theme is active, browser tabs display only the URL, for example:

  • skyneq.com/
  • skyneq.com/identity/
  • skyneq.com/expertise/

instead of the actual page titles.

The interesting part is that the HTML source code contains the correct title tag generated by Yoast SEO, for example:

“Skyneq | Creative Digital Studio”

I have already tested the following:

  • Cleared all caches
  • Disabled WP Fastest Cache
  • Disabled and re-enabled Yoast SEO
  • Tested on multiple devices and browsers
  • Disabled Page Transition
  • Checked Yoast SEO title settings

Most importantly, when I switch to a different WordPress theme, page titles are displayed correctly in browser tabs. The problem only occurs when Ohio Theme is active.

Could you please advise if there is any Ohio Theme setting, JavaScript feature, AJAX navigation, page loading option, or known conflict with Yoast SEO that could cause browser tabs to display only the URL instead of the page title?

Website: https://skyneq.com

Thank you for your assistance.

Best regards,

Denis

Hello,

I found a reproducible issue with Ohio Theme.

When Ohio Theme is active, browser tabs display only the URL instead of the page title.

The HTML source contains a valid title tag generated by Yoast SEO:

<title>Skyneq | Creative Digital Studio</title>

However, after page load:

document.title returns an empty string (””).

I tested with another WordPress theme and the issue disappears immediately.

I also disabled Page Transition, cleared all caches, and tested on multiple browsers and devices.

Could you please advise which Ohio feature or script could be clearing the document title after page load?

Website: https://skyneq.com

Thank you for your assistance.

Best regards,

Denis

Hi,

Thanks for reaching out and reporting this issue.

I have forwarded it to our dev team for review.

We will keep you updated on their progress.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

maazblue

maazblue Purchased

Hi,

I am planning to buy your amazing theme now, it’s really good. Hope you will support me if any issues after purchase?

Hi,

We appreciate you reaching out.

Sure, you can always get in touch with us at our help center.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Just heads up your theme preview on here is down.

Hi webbyradio,

Thank you so much for the heads-up.

It looks like it was a temporary server issue on our end, but everything has been resolved, and the live preview works correctly. We really appreciate you taking the time to let us know!

Sincerely,
The Colabrio Team

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You’re very welcome and thank you for putting out such a great product. I have quick question, Ive been using this seem for a couple of years now and love it. However I was looking at your theme preview yesterday and I’m using Demo 16 and I saw pages I wanted to import, can I imporat individual pages from the over all them with out overwriting my entire theme and theme settings? Thanks in advance for your help.

Ray

Hi Ray,

You are very welcome, and thank you so much for the kind words!

You can easily import individual parts of another demo without overwriting your global theme options or existing configurations.

When you navigate to the demo import section and click Import on Demo 16, a pop-up modal will appear, allowing you to selectively choose what data to install:
https://tppr.me/2Ii9Ua

Before you proceed we strongly recommend to take a full backup of your database and your website as a best practice whenever modifying your site’s content.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi. I really enjoy using this theme, and have been doing so for a few years now. I’ve recently noticed that when viewing our website on mobile devices, you have to click 2 or 3 times on a portfolio button to open the link. From a usability point of view, that could put people off exploring the website. Any ideas? Thanks. https://www.beaucroft.co.uk/

Hi,

If you prefer to bypass the hover overlay on mobile entirely so the link opens instantly on the very first tap, try to hide the overlay effect with custom CSS.

Navigate to Theme Settings > Custom CSS & JS and add the following code to the Custom CSS field: @media screen and (max-width: 768px) { .portfolio-item.-img-overlay .overlay { display: none !important; } }

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hello, can I ask before buying theme? This is very nice tables: https://ohio.clbthemes.com/pricing-table-shortcode/

But, there is only 2 featured icons? Can I change the “X” to the vawe or a question mark? I need more than 2, thank you.

Hi,

We appreciate you reaching out.

Please contact our Help Center after purchase, and we will help you change the ‘X’ icon to your preferred one.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi, I really like your theme and the overall design is good. However, some customization options feel a bit complicated. For example, in the footer widgets section, users need to add HTML code to make changes. Many themes nowadays provide live editing options, which are much easier for non-technical users. Just sharing this as a suggestion, since not everyone is comfortable with HTML coding.

Hi,

Thank you so much for the kind words and for your valuable feedback! We truly appreciate you taking the time to share your thoughts on how we can improve the user experience.

If you prefer a 100% drag-and-drop visual building experience for your headers and footers, you can use Elementor Header & Footer Builders. However, please note that this native feature is available only in the Elementor Pro version.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Can I use this theme on 2 websites?

Hi,

We appreciate you reaching out.

You are licensed to use our theme for the creation of only one single end product, either for yourself or one client.

For more information, please visit:
https://themeforest.net/licenses/terms/regular

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi, love the theme, we have one question: why does it happen that when we create a new page, after we created the homepage, that the new page does not inherit navigation and footer? It is just a blank page which seems odd?

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi Team,

I’m running into a rendering issue on my website, venkidesigns.com, where the homepage background images are appearing blurred.

Upon inspecting the page, I noticed that the background image URL has dimensions appended to it (e.g., -769×490.png). This indicates the site is loading an auto-generated, resized thumbnail rather than the original high-resolution file. I’ve tried a few troubleshooting steps on my end to force the original image to load, but haven’t had any luck.

Could you please advise on how to stop the system from automatically serving this resized version so the full-quality image is displayed?

Thanks, Venki

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi, this is a bug present for a long time:

If you have active “blog simple grid” and “blog grid contained layout” gutters will be disabled even when you don’t have gutters removed manually

On your demo it works fine (https://ohio.clbthemes.com/blog/simple-contained-elementor/) but I assume it’s not updated.

Hi,

Thanks for reaching out.

I have forwarded it to our dev team for review.

We will keep you updated on their progress.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

“I noticed that the 2025 demo (the new 2026 theme) seems to be importing the old landing page design. Is there an updated version I should use?”

Hi,

Thanks for getting in touch with us.

Please update to the latest version of Ohio and the new landing page will be available for import.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hello, I really love your work. I purchased the OHIO theme and developed the site in PHP 7.4 on a subdomain of the hosting where the site was being replaced, because the theme on the main hosting domain was old and no longer supported. The migration went well, without problems. I updated the hosting PHP to version 8.2 and the site works fine, without problems. The issue is that with PHP 8.2, WP Bakery doesn’t work (it doesn’t appear) and I can’t edit the pages. To do so, I had to revert to PHP version 7.4. Is there anything that can be done to overcome this issue? Is there a future update planned for the bundle to correct this situation? Thank you very much. Regards,

Hi,

Thanks for getting in touch with us.

WPBakery works on PHP 8.4 when we test it in our testing environment. To resolve the issue, please try the following steps:

Deactivate Third-Party Plugins:
Temporarily deactivate all plugins except for WPBakery and the Ohio theme. If the editor begins working, reactivate your plugins one by one to identify which one is conflicting with PHP 8.2.

Check for JavaScript Errors:
With PHP 8.2 active and the WPBakery editor open, right-click on the page, select Inspect, and go to the Console tab. Look for any red error messages, which can help identify the specific file or plugin causing the conflict.

Adjust Server Settings:
Increase Memory Limit: PHP 8.2 can sometimes be more resource-intensive, or the editor may simply require more memory to load. Ensure your PHP memory limit is set to at least 256M in your wp-config.php file: define( ‘WP_MEMORY_LIMIT’, ‘256M’ );

Clear Caches:
After any updates or changes, clear your browser cache, WordPress cache, and any server-side or CDN caching (e.g., Cloudflare).

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hello. Thank you for the quick reply. I followed all your steps, but your tips didn’t work. To rule out the problem, I enabled WordPress Debug in wp-config.php. The “debug.log” file has a series of lines with errors that will have to be analyzed, which I don’t know how to do. Since my support has already ended, if I purchase a support extension, can you help me analyze and possibly resolve this problem? Thank you very much. Regards

Sure, we can assist you with this. Once you purchase the support extension, please share the contents of your debug.log file (you can use a service like Pastebin or attach the file directly to our help center). Our team will then investigate the specific errors to identify the root cause and work toward a solution for you.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

​Hi there, i have been trying to edit pages with Elementor, and Elementor has not been loading. I even tried enabling safe mode, i uninstalled all the plugins and its still not working. Please help

Please send us a personal message and provide your temporary WP credentials.

Before we proceed it’s necessary to take a full backup of your database and your website.

By providing us with access, you agree that a backup has been taken.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

I’ve sent it. Thank you

Please check your inbox.

Pre-sales: can you disable: cursor follower effect the tooltip that follows the mouse

Hi,

Thanks for getting in touch with us.

Sure, there’s an option to disable it.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi guys,

I just installed a fresh WordPress and installed the Colabrio Demo 30, but there are lots of pages missing, etc. It seems the demo is incomplete. Can you please check this? Thanks.

Sorry, Demo 27 Corporate not Colabrio Demo 30

Hi,

Thanks for getting in touch with us.

Inner pages can be imported as individual demo templates:
https://tppr.me/Yog68G

If you need all pages from the mega menu, you can install the All Pages demo.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi, I’ve bought and activated the theme. In the registration tab of the theme the license pill is green and look activated. Why do I have a slider on the top with Super Sale, enjoy 35% off or something? How can I remove it?

Hi, I downloaded the whole folder. The extra plugin I got are

advanced-custom-fields-pro.zip js_composer.zip ohio-extra-v368.zip ohio-importer-v133.zip ohio-portfolio-v113.zip slider-revolution.zip

All of ‘em have been activated.

Is there something missing?

I even tried to delete and make a fresh install, this time I have dowloaded the plugin in the Install plugin page (before that I uploaded the zip files manually). Still the green scrolling advertising. How can I get rid of it?

Please send your temporary WP credentials in a private message.

Before we proceed it’s necessary to take a full backup of your database and your website.

By providing us with access, you agree that a backup has been taken.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hello, is it possible to link services to portfolio/project?.. eg. i have service called chemical.. can I link several portfolio/project items to service chemical..so when I go to chemical service i can see and link to related portfolio/project items

Hi, thanks for your reply.. The goal is to set this up for building company who do different types of work (eg. kitchens, bathrooms).. there must be page for each of these things they do (aka services) where they have images and text explaining their general approach to each service.. Also, they have different projects with various customers for these services.(eg. a kitchen for customer A, kitchen for customer B, a bathroom for customer B). So the idea is someone clicks on kitchen services page and can also see and click the projects they did for this particular service on same page. Make sense?

Any thoughts on this.. I heard from another theme with answer below.. can you do the same? Do you allow custom categories which can be assigned to project and filterable portfolio element?

you can easily achieve this using “Portfolio Categories”. First, create a Portfolio Category named “Kitchen” in your WordPress dashboard and assign your related projects to it. Next, open your “Kitchen” service page with Builder and add a Portfolio element. Finally, in the left options panel, select “Kitchen” as filter

Hi,

Once you create your Service page and add your content using your preferred page builder (Elementor or WPBakery), you can simply include a Portfolio element and use the built-in filtering options to display the relevant projects only. Since you can filter items by specific categories (like “Kitchens”) or even hand-pick individual projects by name or ID, you have full control over exactly which work appears on each service page.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hello, Is it possible to set the Slider section as a carousel? I would like to display it this way on the homepage.

*portfolio section

Hi,

Thanks for getting in touch with us.

Do you mean using portfolio items inside a carousel? If so, you can find an example on the following demo page:
https://ohio.clbthemes.com/service-ver1/

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hello, I purchased your theme for a friend, and I manage her hosting. The site crashes regularly with major display bugs. It works again when we switch to the main theme, then it crashes again, and when we switch back to the child theme, it works again. In short, is there any feedback we can provide without renewing our support request, because this seems to be a problem on your end?https://www.justine-labesse.fr/

Lmao, this is the worst solution for pagespeed !!

I have over 100 websites running on this server, 90% of which use Elementor, and I only have this problem with your theme. Please find a proper solution.

We haven’t received any similar reports regarding this issue. As we can’t be responsible for troubleshooting child theme customizations, the problem may be related to your cache. Please temporarily disable your caching plugins and check if the issue persists.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

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