Discussion on Ohio - Creative Elementor and WooCommerce WordPress Theme

Discussion on Ohio - Creative Elementor and WooCommerce WordPress Theme

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Hello!

Elementor has released a new v4 editor with Atomic Elements.

Will there be a conflict when using the Ohio theme blocks with into the new v4 elementor div containers?

Also, does your team plan to rework the existing Ohio elements to compatibility with the new v4 elementor editor technology?

Thank you!

Hi,

Thanks for getting in touch with us.

Everything should function smoothly when utilizing containers with the new Atomic Flexbox system. Regarding your suggestion, we have this task on our to-do list.

Sincerely,
The Colabrio Team

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Thank you for your prompt and comprehensive response!

I would like to point out that it would be very convenient to implement editing and modifier tools from Elementor v4 at least for the most frequently used Ohio elements, such as Ohio Heading, Tabs, Button.

We appreciate your thoughts and will definitely take these new Elementor features into consideration for our future theme updates.

I am using the conference demo. How to change the overlay purple color background (https://ohio.clbthemes.com/demo28/homedemo28-elementor/) – #F1F0FA. I want a simple white background. Even if I change color in page settings the light purple stays as overlay color. Thank you!

Hi,

Thanks for getting in touch with us.

The background color is set in the Page Settings:
https://tppr.me/w0Cu53
https://tppr.me/Y4rB4E

Sincerely,
The Colabrio Team

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mwsupport

mwsupport Purchased

Thank you! I already tried changing the background color in page settings – https://cln.sh/dZJdvDC9. Yet, the background is not #ffffff, but it has a light purple overlay.

You should remove the background color in Page Settings, exactly as shown in our screenshot.
https://tppr.me/UJLbnK

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Demo 19 elementor “classic shop” is broken. Could you repair?

Try using an incognito window for demo 19:
https://tppr.me/uutIN7

Please check this: https://prnt.sc/kff5qo_xbgaf where is this theme?

Unfortunately, we don’t see the URL you are trying to visit. Can you clarify which demo you are trying to open?

Are you able to swap the order of columns in a specific row, so that the right-hand column appears first (top) on mobile? I only need to change the column order for certain rows, not all of them. Thanks.

Hi,

Thanks for getting in touch with us.

Can you share what elements you want to swap?

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi. Is there a site-wide method of adding paragraph spacing?

Hi,

Thanks for contacting support.

Could you provide a bit more detail about your inquiry?

Sincerely,
The Colabrio Team

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That’s OK. I think I’ve figured it out.

Glad to hear that!

masbhi

masbhi Purchased

Hi I’m trying to use the demo 9, and want to change the logo in the header to center. did try via theme setting and change the layout but not working? what should I do?

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Why have I still not received a response to my refund request even though 5 days have passed?

If you have any trouble, you can always get in touch with our team, and we will do our best to help. Currently, the provided statements do not entitle customers to get a refund according to the Envato Refund Policy.

Sincerely, The Colabrio Team

Okay, it’s not a problem that my refund request was rejected, I just want to use this theme. I just wanted to point out that the “in progress” message is still showing on the order page.

Thank you for your quick response.

If your inquiry is still relevant and you still require assistance with this setup, please submit a support ticket at our Help Center.

Our technical support team will be happy to look into your configuration closely and guide you through a solution!

Sincerely, The Colabrio Team

He​llo, we had build a website long time ago with this theme and we are trying to redesign it now with the same theme in a subdomain.

We are experiencing a critical issue with image titles not translating correctly inside the Ohio Gallery Widget when using Elementor and WPML (with Media Translation).

Setup Environment: Translation Setup: Projects/Pages are translated independently (not using the Advanced Translation Editor layout sync). Languages: English (Main), Greek (Secondary) The Problem: We have configured the Ohio Gallery Widget to display the image Titles on hover. While the titles display perfectly fine in English, they completely fail to render or fall back to English on the Greek version of the page, despite being fully translated via WPML Media Translation.

Steps Taken & Observed Anomalies: WPML Media Translation: We have explicitly gone into WPML Media Translation and translated the attachment Title and Alt text for all gallery images from English to Greek. Independent Layout Selection: We edited the Greek project directly via Elementor. Even when we completely delete the gallery widget (or remove the images) and re-select the images from the Media Library while inside the Greek Elementor editor, the widget still fails to pull the Greek strings. Ghost Behavior: In some instances, after manually re-assigning the images in the Greek Elementor layout, the gallery title output renders completely empty on the frontend. After a short period or after resaving the page, the widget automatically reverts to fetching and displaying the English titles/gallery setup, completely disregarding the active Greek language context.

We have also noticed that the translations in WPML Media Translation are physically disappearing. We will manually translate an image’s metadata (Title/Alt) to Greek and save it. Shortly after—or immediately after updating the layout in Elementor—the translation acts as if it was completely wiped out, forcing us to re-enter it from scratch as if it was never translated.​

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Years ago, my brother bought this theme. Now, when we try to import the Landing Page 2026, we get the following error:

An error occurred while fetching file from: https://demo.clbthemes.com/v1/demo/96/container.xml/1415B451BE1A13C283BA771EA52D38BB! Reason: 404 – Not Found.

[Builder: Elementor Containers]

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hello Ohio Theme Support,

I am experiencing a strange issue with the latest version of Ohio Theme on my website.

When Ohio Theme is active, browser tabs display only the URL, for example:

  • skyneq.com/
  • skyneq.com/identity/
  • skyneq.com/expertise/

instead of the actual page titles.

The interesting part is that the HTML source code contains the correct title tag generated by Yoast SEO, for example:

“Skyneq | Creative Digital Studio”

I have already tested the following:

  • Cleared all caches
  • Disabled WP Fastest Cache
  • Disabled and re-enabled Yoast SEO
  • Tested on multiple devices and browsers
  • Disabled Page Transition
  • Checked Yoast SEO title settings

Most importantly, when I switch to a different WordPress theme, page titles are displayed correctly in browser tabs. The problem only occurs when Ohio Theme is active.

Could you please advise if there is any Ohio Theme setting, JavaScript feature, AJAX navigation, page loading option, or known conflict with Yoast SEO that could cause browser tabs to display only the URL instead of the page title?

Website: https://skyneq.com

Thank you for your assistance.

Best regards,

Denis

Hi,

Thanks for reaching out and reporting this issue.

I have forwarded it to our dev team for review.

We will keep you updated on their progress.

Sincerely,
The Colabrio Team

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Hi,

I am writing to report a small PHP bug in the theme code and to let you know that I have already successfully resolved the previous issue regarding the page slugs/titles.

Here is the details of the remaining PHP bug that is visible to public visitors:

The Bug: A PHP Warning is displayed directly in the content above the language switcher dropdown.

Error Message: Warning: Undefined array key “code” in wp-content/themes/ohio/parts/elements/lang_dropdown.php on line 17

Why it happens: In lang_dropdown.php on line 17, the code is trying to access the “code” array key without checking if it is set first. To fix this in your next update, please add an isset() or a null coalescing operator check to prevent this warning when the array key is not initialized.

(Note: Regarding my previous ticket about the custom project titles and permalink slugs, I have already managed to fix that completely on my end, so no further assistance is needed for that part).

Could you please look into this PHP warning and let me know if you can fix it in the upcoming theme update?

Thank you for your great work on the theme!

Best regards,

Hi,

Glad to hear that you were able to solve your initial issue.

Thanks for reporting the php warning.

I have forwarded it to our dev team for review.

Sincerely,
The Colabrio Team

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maazblue

maazblue Purchased

Hi,

I am planning to buy your amazing theme now, it’s really good. Hope you will support me if any issues after purchase?

Hi,

We appreciate you reaching out.

Sure, you can always get in touch with us at our help center.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Just heads up your theme preview on here is down.

Nevermind, lol I figured it out, I found that I can toggle the appearance of the color switcher in each page / post. Having control in appearance in the ohio dashboard feels like maybe it would be better if you could control it just on place. Now i have to go through each page and make sure it’s toggled off…

I also found out that if I set color scheme to auto in the Ohio control panel and set it to Auto…the switcher goes away…lol I would haved us both time if I had just checked that box instead. Sorry guys!

Glad to hear that you sorted it out.

Sincerely,
The Colabrio Team

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Hi. I really enjoy using this theme, and have been doing so for a few years now. I’ve recently noticed that when viewing our website on mobile devices, you have to click 2 or 3 times on a portfolio button to open the link. From a usability point of view, that could put people off exploring the website. Any ideas? Thanks. https://www.beaucroft.co.uk/

Hi,

If you prefer to bypass the hover overlay on mobile entirely so the link opens instantly on the very first tap, try to hide the overlay effect with custom CSS.

Navigate to Theme Settings > Custom CSS & JS and add the following code to the Custom CSS field: @media screen and (max-width: 768px) { .portfolio-item.-img-overlay .overlay { display: none !important; } }

Sincerely,
The Colabrio Team

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Hello, can I ask before buying theme? This is very nice tables: https://ohio.clbthemes.com/pricing-table-shortcode/

But, there is only 2 featured icons? Can I change the “X” to the vawe or a question mark? I need more than 2, thank you.

Hi,

We appreciate you reaching out.

Please contact our Help Center after purchase, and we will help you change the ‘X’ icon to your preferred one.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi, I really like your theme and the overall design is good. However, some customization options feel a bit complicated. For example, in the footer widgets section, users need to add HTML code to make changes. Many themes nowadays provide live editing options, which are much easier for non-technical users. Just sharing this as a suggestion, since not everyone is comfortable with HTML coding.

Hi,

Thank you so much for the kind words and for your valuable feedback! We truly appreciate you taking the time to share your thoughts on how we can improve the user experience.

If you prefer a 100% drag-and-drop visual building experience for your headers and footers, you can use Elementor Header & Footer Builders. However, please note that this native feature is available only in the Elementor Pro version.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Can I use this theme on 2 websites?

Hi,

We appreciate you reaching out.

You are licensed to use our theme for the creation of only one single end product, either for yourself or one client.

For more information, please visit:
https://themeforest.net/licenses/terms/regular

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi, love the theme, we have one question: why does it happen that when we create a new page, after we created the homepage, that the new page does not inherit navigation and footer? It is just a blank page which seems odd?

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi Team,

I’m running into a rendering issue on my website, venkidesigns.com, where the homepage background images are appearing blurred.

Upon inspecting the page, I noticed that the background image URL has dimensions appended to it (e.g., -769×490.png). This indicates the site is loading an auto-generated, resized thumbnail rather than the original high-resolution file. I’ve tried a few troubleshooting steps on my end to force the original image to load, but haven’t had any luck.

Could you please advise on how to stop the system from automatically serving this resized version so the full-quality image is displayed?

Thanks, Venki

Hi,

We appreciate you reaching out.

Please ​submit a ticket with your inquiry at our help center, and our team will gladly assist you.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

Hi, this is a bug present for a long time:

If you have active “blog simple grid” and “blog grid contained layout” gutters will be disabled even when you don’t have gutters removed manually

On your demo it works fine (https://ohio.clbthemes.com/blog/simple-contained-elementor/) but I assume it’s not updated.

Hi,

Thanks for reaching out.

I have forwarded it to our dev team for review.

We will keep you updated on their progress.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

“I noticed that the 2025 demo (the new 2026 theme) seems to be importing the old landing page design. Is there an updated version I should use?”

Hi,

Thanks for getting in touch with us.

Please update to the latest version of Ohio and the new landing page will be available for import.

Sincerely,
The Colabrio Team

Help Center | Docs | Need Customization? Hire Us

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