915 comments found.
Hi there,
I have some problems with the display of the menu afther updating.
When your not logged in to your account the site is missing 3 categories in the menu.
When you logged in the menu is showing correctly.
There is a other problem. When ou open a product not every thing is displayed correctly.
Greetz,
Patrick
Hello Patrick,
Kindly send me your site URL and login at xconsau[at]gmail[dot]com. Also send me a screen shot or URL of product on which you are seeing problems.
Regards
Hi, Love the template. I wanted to place few regular pages/posts that will be visible ONLY to those who register and login as users. Is it possible to hide pages under the login? Thanks
Hello tms11,
Pages or posts can be made hidden for certain users by using a plugin. For example, you can check out this plugin:
http://wordpress.org/extend/plugins/user-access-manager/I am not very sure if this works well with WooCommerce plugin, but you can give a try. 
Regards
Hello,
I have update WC to 2.o+ How can I update my theme now?
Hello m9jason12,
Top navigation bar can be removed in two ways:
1. If you wish to remove it from core files, open header.php file and delete line no. 31 to 35:
<div class="top_nav"> ... </div><!-- .top_nav -->
2. Or, add these rules at the end of style.css file:
.top_nav { display: none; }
Any of the above methods will work.
Regards
tell me how can I update the css file of my theme for the wc20
Hello coixuongshop,
Download latest version of theme and go through version_details.txt file. This file contains a list of php files and style changes which you can implement/replace selectively.
On a side note, the above comment was for another customer on Volt theme. Due to network connectivity error, it got posted on your comment. My apologies for that. 
Regards
Hello,
I’ve made the necessary Theme updates, including to Woo 2.0, however, on the individual product pages, I’m receiving this error message:
Warning: uasort() expects parameter 1 to be array, null given in /home/content/38/10045638/html/wp-content/plugins/woocommerce/woocommerce-template.php on line 792
Please see example on our site here: http://discountlightingexpress.com/shop/a19-clear-glass/
Thanks in advance, Matt
Hello Matt,
The product tabs functionality was totally changed in WooCommerce 2.0+. If you are using any plugin that affects Tabs feature, try deactivating it and check the site again. I can assure you that it is not theme specific, and is related to plugin.
I would also recommend checking it with the twentytwelve theme. But most possibly, it is related to a tabs plugin 
Regards
Hello,
I deactivated all the plugins and found it was a conflicting plugin. So that is resolved. However, I too have noticed just like ridder21 that some categories are not appearing in the main nav menu. This only occurs when I’m not logged in to the site. When logged in, the main menu appears normal.
I will send you an email with notes.
Thanks, Matt
Hello Matt,
Just replied to your email. It seems a max_var suhosin limit o nserver side, which prevents mroe than 16 or 20 menu items to be displayed. If this var limit is less, menu items do not save properly, or start disappearing. Reference links below:
http://core.trac.wordpress.org/ticket/14134http://wordpress.org/support/topic/menu-broken-items-disappearingmovingchanging-type
It will be required to contact Hosts and ask them to increase suhosin max_vars limit.
Regards
GoDaddy advised they would not install Suhosin on their shared hosting.
I don’t think hosting was the problem though. I believe I got the issue resolved. What I did was delete the product category that wouldn’t display, and recreate it. Everything appears to be working again.
I really don’t understand what happened, between the theme update and the major WooCommerce update some wires appeared to get crossed somewhere.
Thanks, Matt
Hello Matt,
Thanks for solving the issue and sharing with us. I could not have imagine it would work by deleting and re-creating categories.
Regards
Can we make the sidebar wider site wide, easily?
Hello tcs3,
Thanks for browsing the theme.
Sidebar width is based on layout grid system. There are 5 columns of equal width. 4 are occupied for products and the 5th one is for sidebar. Changing sidebar width may affect rest of the layout grids. Or, if you are good with CSS, you can increase the main container width and then change sidebar width. But still, I would not recommend that. 
Regards
That’s pretty poor designing in a responsive theme if you ask me. This could easily be avoided using a 960 or 1140 grid system and percentage rather than fixed width. I’ve purchased anyway but something to consider for future templates.
Hello tcs3,
Thanks for the feedback. I would rather say, the theme is adaptive. Even if it were fluid, your query about changing sidebar width would require changing parent container width. The only difference is that you would provide widths in % rather than pixels. But you will have to increase parent container width.
Say, your five columns are 18% each with 2% margin. Can you increase one column without affecting others? Or let me know if it’s possible to keep four columns 18%, parent width 100%, and your custom column width 20%. 
Regards
Hai, sorry, I have another problem.
I tried buy some item, but when I’m at the check out page. There’s an error (I think) : “Sorry, your session has expired”
Can you help me to solve it?
Hello aditcupuh,
Session expiry error arises if the cart is empty, or your server doesn’t support php sessions, or the tmp directory is not writable. For that you may need to contact hosts and ask them whether sessions are enabled for your server. You can find the reference here.
Regards
Looking at the example page here: http://themeforest.net/item/xing-business-ecommerce-wordpress-theme/full_screen_preview/2953363
I have successfully put the featured product widget underneath my slider, but the images are showing in a list and spread over half the page as opposed to four clear products in a row. How do I make it so it’s just like the Xing theme above?
Also my header menu not there after install?
I have successfully put in my menus in /wp-admin/nav-menus.php
However, none of them are showing up, my top navigation bar simply isn’t there.
Am I missing anything?
Thanks!
Hello merchtone,
If the featured product images are showing in form of list, there is a missing style.css file. Make sure all files are uploaded properly to the server.
For further support, kindly post a message from the account from which you purchased the theme.
Regards
Hi,
I want to ask, about blog page. When I click the blog title, it redirects to home not the blog pages. (If you don’t mind, you can see www.rifautama.com )
Thanks,
Sorry for bad english
Hello aditcupuh,
Thanks for purchasing the theme.
The blog title is linked to Home URL. So if your Front page is set as “Home” page, it will redirect to Home page. And if your front page is set as Posts page, or Articles page; it will redirect to that page. This can be set inside Settings > Reading > Front Page displays.
Regards
Hello,
Thank you for the reply.
Sorry if you confused with my question. What I mean is, when I click blog(post) title in http://rifautama.com/artikel/ (let’s say click the “Artikel 1”). It redirect to home. What I want is, it should redirect to the full post not back to home.
Thank you.
Hello aditcupuh,
Sorry for that confusion. I think there is some issue with permalink settings. Navigate to Settings > Permalinks, and reset them by switching to default permalink structure. Save settings and again switch to pretty permalink structure like “Post name”. I hope this will work.
Regards
Hai, I see.
Thank you very much. 
Hi thanks for your quick reply, but did not work.
Mark
Hello Mark,
Clear browser cache and refresh the page.
Regards
thanks, all looking good
Hi
Just updated, all looks good, thanks.
FYI, when i updated i did not have any description or product info tabs on the product page, I updated all my woo plugins including “WooCommerce Custom Product Tabs ” and that has solved it.
There is an issue i think with the new woo feature on showing active filters, dont know if its a woo or xing thing.
http://streetorchard.co.uk/product-category/fruit/?filter_tree-type=2427&query_type_tree-type=or&filter_fruit-type=2487&query_type_fruit-type=orThe active filters are a different colour, and when you add more than one there is no space between them
Mark
Hello Mark,
Kindly add these rules at the end of xing/woocommerce/woocommerce-custom.css file:
.widget_layered_nav_filters li {
float: left;
margin: 0 2px 2px 0;
border: none !important;
}
.widget_layered_nav_filters li.chosen a {
background-color: #115566;
}
.widget_layered_nav_filters li.chosen a:hover {
background-color: #993366;
}
I will fix this on main download too.
Regards
Hoping the 2.0 update comes sooner rather than later! I’m working on a new project and would like to use this theme with woo 2.0!
Hello Jmarshall74,
Thanks for browsing the theme. Hopefully I will release an update by this Sunday.
Regards
Hi There,
First of all, thanks for a great theme.
Can you give any indication of what date your update for WC2, will be available?
Thanks.
Hello colinl255,
I am trying to push it at my earliest, and my target is to release it within next 3 days.
Regards
Hello colinl255,
Just for the heads up, an update has been submitted. It will clear the queue by tomorrow.
Regards
Thanks.
I am sorry for this noob question but i am trying for days now and can not seem to fix it.
I take this demo page as an example: http://labs.saurabh-sharma.net/themes/xing/wp/?product=safari-short1. Because my standard installation of Xing didn’t work out regarding showing the product images with lightbox like in this example i tried some other plugins but they didn’t seem to work. I deactivated all plugins and deleted them but no normal lightbox function anymore. How can i simply go back to the Basics of Xing?
2. I don’t see a product witrh more images in the demo pages but how can i put some thumbnails nicely below the main image placeholder and the image changes when clicking the thumbnails?
Hello terrabyteis,
1. WooCommerce shows lightbox by default on single product images. If it is not showing, may be there is some JavaScript conflict on your site, or JS is disabled. If you send me your site URL, I can check abou this.
2. Product thumbnails can be added by attaching images to a product post. For that, click on upload media icon > Create gallery > Media Library. From here, choose “Uploaded to this Product” and add some images to the product. Next, close the media panel. In WooCommerce 2.0, there is a separate Product Gallery panel, but right now the theme is not updated for 2.0. So you can attach images from media library. Example can be seen here.
Regards
1. I can activate the WP lightbox without problem but i want the stylised lightbox like the Xing example product but that doesn’t work at all. Shall i give you URL in private mail?
2. I fixed WC 2.0 and indeed a Product Gallery panel is availbale, looks good. But the question is different: How can i fix it that the main image changes to the thumbnail image when i click that thumbnail? So no lightbox popup when clicking the thumbnail but change of main product image.
Hello terrabyteis,
1. The lightbox shown in live demo was available until WooCommerce 1.6.6 only. In recent version WooCommerce changed it to prettyPhoto which looks plain white as compared to earlier one.
2. Again, this is the core feature of WooCommerce. We can not override or change it in theme. I understand you are asking about thumbnail hover, and displaying that image in big image section. But this feature is not available within WooCommerce.
Regards
Okay clear!
Sad thing because the earlier thumbnail function in WC was much better i.m.o. and the prettyPhoto tool isn’t that good. 
I will fix my own scripts then, if you like to recieve the edits then just let me know. Thanks for your effort!
Hello terrabyteis,
Yes that old feature was better. I would be glad to receive that gallery hover feature if you wish to share. 
Regards
I just need to give them some credits here because they have got great scripts and good support. So please do not take this as spam but as an advice.
Hello terrabyteis,
Thanks for sharing the link.
Regards
Oh gosh, I just finished with my website and now there is an update in woocommerce? hahah, I’m just going to wait a few months till there are no bugs :s
Hello neocorps,
WooCommerce 2.0 was a big update. However, I am almost done with the theme update and I can assure you there are no major changes except woocommerce-custom.css file. 
Regards
Yeah, I can see they made lots of changes! in theeming and in admin panel.
I will probably use a sandbox to test the changes before I update my website, my masterpiece (with your help of course). 
I installed WooCommerce 2.0 and updated all class names to woocommerce- and wc- but I still have errors and missing CSS styles in my template. Do you have any update for your template with the new styles for WooCommerce 2.0?
Hello gtravieso,
An update will be released soon. Until then, kindly use WooCommerce 1.6.6.
Regards
Pre-Purchase questions:
I love the theme but I just wanted to ask some questions about it:
1. Can you have product categories instead of the featured products (ex: shoes and then under shoes is mens, womens, etc)?
2. On the drop down menus – can you have a category list under store (ex: shoes: under it says “mens, womens, etc”; another category accessories: under it says “purses, necklaces, etc”) ?
3. Can the search bar be changed (larger? centered?)
I appreciate your help in advance.
Michelle
Hello Michelle,
Thanks for browsing the theme.
1. Product categories can be added instead of recent or featured products. WooCommerce supports a short code [product_categories] for this. Using this short code, a category thumbnail will be displayed instead of product thumbnail. Clicking on this thumbnail will lead you to the actual category archive.
2. Yes product categories can be added from WordPress Appearance > Menus. There will a panel similar to Pages and Categories. From this Product Category panel you can add category links.
3. Search bar is set to that particular width in order to fit into sidebar widget area. If we increase it’s width, it won’t be able to fit in sidebar. 
Regards
Pre-Purchase questions:
I love the theme but I just wanted to ask some questions about it:
1. Can you have product categories instead of the featured products (ex: shoes and then under shoes is mens, womens, etc)?
2. On the drop down menus – can you have a category list under store (ex: shoes: under it says “mens, womens, etc”; another category accessories: under it says “purses, necklaces, etc”) ?
3. Can the search bar be changed (larger? centered?)
I appreciate your help in advance.
Michelle
Hi SaurabhSharma
I updated my theme today to woocommerce 2.0.1 or something along them lines and its totally messed up the theme will you be releasing an update of the theme to tackle this ? Thanks Iain
I’ve rolled back woocommerce just now.
Hello vaughi28,
Yes I will place an update very soon. It will only require some CSS changes because the plugin changed all class names starting with wc_ or woocommerce_ to wc- and woocommerce- respectively.
Regards
Hi, Me again!
I noticed in Xing Options you have a Hide top navigation checkbox, I am using WP-navi to re-style default woocommerce navigation and I managed to do it at the bottom of the shop, but I can’t seem to be able to do it on top of the store, how can I do this?
Why do you have a “Hide top navigation” or is it only for blogs?
Hello neocorps,
The “Hide top navigation” bar option is for the top most Navigation menu bar in black color. It is not the posts pagination menu. On WooCommerce pages, pagination is shown only at the bottom of store. So kindly let me know if there is something else. Or send me a link with that pagination.
Regards
Ok now I understand, but now I need a top navigation for the shop page (below the shop title)
http://4dageek.com/tienda/How could I insert that?
Hello neocorps,
Kindly send me a mail at xconsau[at]gmail[dot]com. I will send you a fix to do this.
Regards
Edit: There seems to also be a second white vertical line on the right side of the navigation link farthest to the right. I would love it to go away but it seems it is multiplying. Help.
Hello Chazzo,
Thanks for purchasing the theme.
Kindly send me the site URL so that I can look into the source code.
Regards