Hi, we have over 600 Google fonts to choose from on this theme. You can check here http://www.google.com/fonts to see about supported dialects.

To see all the fonts available in the theme settings go to the Control Panel and hit the Fonts tab. You can also click on the button (?) next to each element to see the text you’re editing on the site. Hope this clarifies your question. Cheers!

Enter your email address please

I can not find

Hi, just go here and send a ticket http://journal.digital-atelier.com/support/index.php?a=add

It is the best way to get support from us, as we track and deal with our tickets very quickly and thoroughly.

We may need access to your installation or at least some screenshots.

Thanks!

Hi, please submit a support ticket here http://journal.digital-atelier.com/support and we’ll look into it asap. We need your installation url and admin access. Thanks.

If is says Journal not installed, it means exactly that, it wasn’t installed properly. Please submit a support ticket with your purchase verification code here http://journal.digital-atelier.com/support and we’ll help you with the installation. Thanks.

Hi, please file a support ticket with your installation url so we can check. If it says that, most likely something wasn’t installed properly. http://journal.digital-atelier.com/support
Thank you!

Hi and thanks for buying our theme. The custom menus for the categories are added after any existing OpenCart category items, so you might have to delete some of the default categories and make room for the custom menus.

Please submit a support ticket here http://journal.digital-atelier.com/support with an installation url and we’ll look at any potential issue right away.

Thanks again!

The ticket has beed addressed. Thank you!

Hello and thank you very much! Yes, it does, you can see it in our third preview example Journal III. Cheers!

ok, sent support ticket, thank you

The issues I had with this theme were my own error, nothing to do with the theme, but it was so quickly attended to. WOW, amazingggg support! Do not hesitate to buy this theme! 5 stars and I am looking forward to see more of your work!

Thank you so much, we’re happy to help and love seeing people enjoy our work. Stay tuned, we’re working on many new features for Journal and others! Thanks again for the thoughtful clarification!

Hi braylark and thanks for buying Journal. Please submit a support ticket here http://journal.digital-atelier.com/support and we’ll take a look at this right away. Thanks!

Hello, of course, you can look at the slider in the Admin Panel and you will see all the options the module has. While there, look around the Admin for the other modules as well, Journal comes with hundreds of options built right in. Cheers!

Hi we’re not allowed to redistribute the images used in the demo and we don’t have a sample data type of install. We have included some demo icons, but not any product images. We’re looking into a sample data pack for our next update. Cheers!

Hi, images have to be the recommended dimensions in order to fit correctly within the layout.

You can find your purchase code on the download page, next to the item is a link “Licence Certificate”. In it, you’ll find the purchase code.

Please submit a ticket and we’ll help you with this.

Thank you!

Staff very helpful, and solved all my problems so fantastic! Congratulations!

Thanks a lot herculescgonline! We appreciate your comment!

Hello, not right now, sorry. We’re focused on OpenCart and Magento at the moment. Cheers!

Hi immadd, we don’t think there are language problems with the actual theme.

However, in cases where the translation of certain words or phrases is too long, there are over 600 fonts to choose from + font options. Check out the Control Panel, Fonts tab to see all font options. There’s a button (?) next to each element. Click on it to see the actual font you’re modifying on the site. Cheers!

Hi Netizin, thanks a lot for you compliment. That feature would require some extra work as it is not implemented at this point. We’ll look into it for our future updates. Cheers!

support ticket submitted – thanks

Hi, the ticket has been addressed. Thank you.

Excellent support – thanks for all your help

Hi nonak23, thanks for buying Journal. Add to Cart is working properly on our end, we have to take a look at your installation, please sumbit a support ticket here http://journal.digital-atelier.com/support with your installation url and temporary admin access. Thanks.

I changed url side adress without www(in .htaccess), and working but only when opening side without www. But lot of people writing url with www. – and this is a big problem. I bought two templates and all have this some problem. For me are useless now.

Hi, this is an OpenCart issue, it is not related to our theme. We have provided a solution on the ticket thread to edit your htaccess file. It should work even with ‘www’ before your sub-domain. We can take a look at that htaccess file if you wish, just leave your details on our support page. Thanks.

Hello PeixotU and thanks for buying Journal. It is actually very easy to change colors in the theme. We’ve put a lot of time and effort in facilitating this feature. Just go in the Control Panel and click on the Color tab. There, you can change colors on any element and you can make it black or anything you want. Next to each element is a button with a question mark (?) that actually shows the position of the element you’re editing making it really easy to customize the theme in any way imaginable. Please also read the extensive documentation and you should be able to have a black or dark theme in no time. Cheers!

How do I change the font of the product name on the product page?

Hi, that would be the Main Titles from the Fonts tab in the Control panel. Product page name is grouped with all page titles as it sits on the same bar. Thanks.

Hi, thanks for buying Journal. It’s very easy, go to Control Panel and select the Colors tab. Go to Header sub-tab and find Logo Background. You can give it any color or if you delete the color code and leave the field empty it will be transparent. You can do this for lots of elements. Just click on the (?) next to the element and it will show you its position on the site. Cheers!

Thanks for the quick reply. So i should be able to change titels like: Add to Cart, My account, Shopping cart etc very easy?

Hi, yes of course. You need to install the language first. Then most of the site will be translated automatically based on the values from the language file. Newly created content, such as product names, custom menu items, etc. will have to be inserted in the Admin Panel one by one for each language. If the system detects more languages, it places extra fields on the item you’re creating so you can input translated values.

Thanks!

You can check the 3rd example skin. It has Spanish language installed. Click on the flag and the site will be translated (most of it) from the language file. Whatever is not translated can be done manually. http://journal.digital-atelier.com/3_1/

Check out the Admin Panel too and you will see 2 input fields (English and Spanish) for editable items, like Custom Menu, product info, etc.

http://journal.digital-atelier.com/3_1/admin/index.php?route=module/journal_cp&token=e43f6f8034b9c202f1f47f026494b89f

user/pass = demo/demo

Thanks!