833 comments found.
That might be a stupid question, but how can I update the theme to a newer version? In FAQ’s I have only “How to make a homepage” tutorial and nothing else…
Hi, Please download and reinstall last version of EPROM theme, everything will work perfect
Thank you. I uploaded theme via ftp and wordpress menu also, but I can’t see new theme to install in WP menu. I have 777 permissions to all folders. Where could be a problem? Please help.
I tried to change name of old theme folder, after that appeared newer version 1.0.8. but NOT 1.1.0 which I downloaded. I activated this 1.0.8. and Theme Settings disappeared (not from menu, but there is a blank page, when I click on it). So i deleted newer theme folder and reactivated older one (from backup on my harddrive, which I made before) and I still can’t see Theme Settings (and my WP menu isn’t working properly also.) Please can you help me?
Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:
- Your problem/request
- Url to your installation
- Access data to your backend
xxx
On the artist page, is there a way of generating more than one page of artists. I use the following code [artists limit=”-1” columns=”4”] which allows me limitless artists across 4 columns, but can I say include 16 artists on one page and more artists on following pages. Hope that makes sense
Thanks!
Hi, Unfortunately this is not possible, but I will add the parameter “offset” to the next update. Stay tuned.
Is it possible to embed a Gallery into a page ? Not the gallery from WP but the galleries from the template.
Unfortunately, but the default template does not have this feature.
Bug in player in event (autostart)!
EDIT: Fixed.
Bought this theme but have conflicting issues with Gravity Forms plug-in when installed. Only part of the form shows up. Changed site to the Twenty Ten theme and it works fine there just doesnt work with this theme. Not all the way. Any help would be appreciated. Thank you
If you have any other problems or need further assistance, please create ticket via our premium support system http://rascalslabs.ticksy.com/.
Hey, i just recently purchased this yesterday, and when i go to upload the theme in wordpress, it tells me a style Css is missing in the .zip file, i feel as if i got ripped off, and the support of this website, have ignored my attempts to resolve this issue, what do i do, get a refund, or should i open a dispute in paypal. b/c i feel ripped off
Hi,
Thank you for purchasing my theme.
Make sure you upload the right file, you can find guidance into the Documentation. Go to Documentation > Installation > How to fix “Broken Theme/Stylesheet Missing”?
Don’t upload big package that you downloaded from Themeforest. Unzip the package that you downloaded from ThemeForest, it will find the correct template file (eprom_theme_version.zip).
Hi,
i’m very interested in buying this tamplate. I’d like to know if we can easily intagrate the wpml translation item ?
Thanks a lot for your quick answer
Hi,
It’s hard to say, but I’ve seen that clients use this plugin in our template. Also, I added special functions to the code that there were no problems with the translation.
First, I just want to say that I am loving this theme!
I have a question about the social integration section.
I need to add podomatic to the list of icons, what’s the best way to go about that?
Hi, please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP.
HI love your theme but I am having an issue. I have used the dark theme but I have changed the background to white but you have not included an option to change the header colours. You can change the link-able headers, main text and background but not normal h1 h2 etc headers can you help?
http://elishaagency.souwannabe.co.uk/Hi,
Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:
- Your problem/request
Hello,
How do you change the event time from military view to standard view?
Hi,
Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:
- Your problem/request
Im sorry i cant edit, second and last question, how can i hide easily the permalinks ? I want to display only main url, everywhere.
Can you help me, is there a custom css command to help me ?
I hope so, thank you in advance.
Hi, Please read Wordpress codex. There you will find detailed instructions.
http://codex.wordpress.org/Using_PermalinksMy question was “can i change the settings you put on your documentation.”
But i guess your answer means yes.
Anyway lol thanks.
Hello,
I have a question, on your documentation you ask us to put: [code]/ % category % / %postname % /[/code] on the permalinks section. (without the space)
Can i change that ? I would like to display postID.
Thank you for your help.
Great theme! Is it possible to display recent blog posts similar to releases/ events via shortcode on the homepage. I would like to have a thumbnail appear like the releases section on your homepage. Thanks in advance.
Unfortunately this is not possible.
Is there somewhere I can request support other than here?
Thanks, Martin
Hi, sure http://rascals.eu/support
Hello,
Note sure if this has already been answered, but is it possible for the event dates and any other items throughout the site to display as mm/dd/yy instead of dd/mm/yy?
Hi, Of course, you can change date format in theme settings, or directly in shortoces parameters.
some update, in the Tracks Manager i can use mp3 link? i don’t want to upload in my site. this possible?
Hi, unfortunately all the tracks must be self-hosted.
Hey. Why your theme is not showing the perfect title.
Hi, Please be more specific.
Just paste this link to your facebook account. I am talking about the meta description and title
http://themes.rascals.eu/eprom/light/The demo version does not have the meta tags for seo. The template is ready for SEO plugins. Then you can set the meta tags, titles, descriptions …
I can make a page of Past Events, or Future Events, Can you please help me make one that has both past and Future and still uses the event page template?
Hi, This is not possible. Only through shortcodes.
Iam a new buyer, i dont have any problem, just wanted to say WOW
Amazing theme, and more important, complete video tutorial!
I highly recommend this theme!
Hi, thank you. I’m glad that you like it.
Hi again,
Just a small issue i was trying to set up a maintenance plugin (Wordpress Maintenance – Under Construction Mode here on themeforest) and i can’t access an option. On this plugin options you can choose to set up a timer/countdown, and i cant access the calendar to set up the date because (i’ll copy/paste the author answer) “the theme loading an older datepicker.js version than the one included in the wp installation by default, unfortunately.”
It’s not a big deal, but i think you should know about it. ATM i can use the plugin+your theme, but the timer/countdown option is unusable.
Beside that, everything’s perfect!
Hi, I’m sorry to hear you are currently having trouble. Thank you for the information, I got this.
Best.
