3271 comments found.
hi how can i change my web site background ? do you have support forum ?
www.kourosh.at
Hi
for changing website background, as we explained in documentation, go to option panel > general setting , change website layout to “boxed” (in order to see background) then set background color and image. finally save all options.
Yes, We have support forum :Support Forums | Create an Account | Find your “Item Purchase Code”
by the way, delicious food (kabab :D)
thanks, i do that but son’t work 
My friend (Duste Aziz!) please register in the support forum, our support staff are there for helping you.
Support Forums | Create an Account | Find your “Item Purchase Code”
Regards
Duste Azizi !!! 
Are you persian ? Can You speak Persian also ?
What this short code ?
http://i.imgur.com/UeKeZit.pngHi
here it is :
[callout size="" title="Callout Element. Important Messages Here" btn_label="Button" btn_link="#" ][/callout]
shortcode list is available in [download package > documentation]
- edited – just read your post above, moved my question to Before Purchase Questions section.
Thanks. 
you’re welcome
Everything was great guys, I just got thi mesage on the slider on the home page LayerSlider WP: old jQuery issue It looks like you are using an old version (1.7.1) of the jQuery library. LayerSlider requires at least version 1.7.2 or newer. If you are using the WordPress version of LayerSlider, you can try out the “jQuery Updater” plugin from the WP plugin depository. If you don’t know what to do, you can write us a private message from our CodeCanyon profile page. We need a temporary WP admin account (or a temporary FTP account in some cases) to solve this issue.
Hi:)
Its often caused by plugin function conflicts, so try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.
ok guys thanks, i found the problem. Awesome support thanks a lot!
You are always welcome
Hi – I just installed the theme. When I imported the demo content some of the items failed. Also none of the sliders came over
my test site is located at performingimports.dynamics4.com
Hi
yes , it’s something regular while importing media using wordpress import tool. as a tip , if some media failed to import, click back button on browser and hit “import” button again.
about sliders data, they are not (can not be ) included in demo content file. you need to setup them manually.
Good luck
Hello, I’m loving this theme and ready to purchase, the main additional element I would need is a small mailing list sign up form at the very top of the page inside the black bar (laid out horizontally). Would I be able to pay an addtional fee for this? Although I could add it myself on a static site its really important that it displays well on mobile devices.
Thanks in advance!
Hi my friend
Thanks for your interest and choosing our theme.
I’m very sorry, we are very busy these days and we can not add this part for you soon. really apologize that.
I dont use it the theme. I want this use business part. My website : www.modakaravan.com Why ?
Hi. sorry i don’t understand your meaning. can you explain more?
Hello,
Where in the code to change the built-in send mail title? I want to change from “From Name [email]” to “Message from Name [email]” format?
Thanks
Hi
you can change it by using translate file. For more info about how to work with translate file please read here : http://www.presscoders.com/2012/11/how-to-translate-your-wordpress-theme-into-any-language/Thanks.
Where is the code function which send the mail for the built-in contact form?
Never mind found it.
Hi there, Trying to access the support forum, but can’t seem to find my purchase key. I don’t have the “licence certificate” link in my themeforest account..
Here is my question, I’m using the shortcode to put a button in a text colum by the page builder, and the color is always the same (stays grey) even if I specify that I want it black.. Can you help me fix this please ?
I appreciate your help.
Thanks
Hi
can you please send us the shortcode you are using?
1- here is the shortcode: [button link=”#” round=”yes” size=”normal” color=”black” flat=”yes” ]Read our story[/button]
2- How can I hide social media icons I don’t want to use in the header?
3- How can I move a picture to align it with text when using the page builder?
Thanks for taking the time to answer.
By the way, kick ass theme
4- Also, can I change the “staff” mention for another word?
Hello ? Can you let me know how I can access the forum since I can’t find my purchase key? I’d like to have answers faster..
Thanks a lot.
Hi my friend
First , here is how to find your purchase code
1 – That’s strange, please login in support forun ,post a topic and put your page link there, so we can take a look
2 – please go to option panel > header setting and turn off “Socials in Top Header?”, then save all options
3 – You need to align element by html elements or custom css classes
4 – You can change any of static words to another one by using translate file (recommend). in this case you don’t need to edit theme files. For more info about how to work with translate file please read here : http://www.presscoders.com/2012/11/how-to-translate-your-wordpress-theme-into-any-language/Hi,
The Gallery is not working within the services post it is just bringing up the short code. Please see at http://streamvale.webdesignerpaul.com/services/play-areas/
Also the Services with in page builder is pulling across the H2 Styling which doesn’t work well within a homepage setup. Please see at http://streamvale.webdesignerpaul.com
These issues have only happened since the update to 1.7, can anyone help??
I posted this on your support forum and have had no reply.
Hi
First, beautiful site! we checked the service page, and you are right. we will fix that in next update.
Any idea on when the new update with the fix will be coming out?
should be available on 23 May
hows that update coming on? Services Section needs fixed.
new version (1.9) already released and is available for download.
Hi All,
For anyone with support related question(s), please post them to the theme’s support forum.
For Before Purchase Questions you can post here (in this case no registration required)
Our support staff are there to help you to get your answer as soon as possible.
Why Support Forum?
You can upload images and insert code with code-highlighting.
It is organized and searchable (that makes support easier and faster)
Support Forums | Create an Account | Find your “Item Purchase Code”
Is it possible to change the videoplayer skin from the video player in smart site builder?
Yes, add video element on smart page builder, then click for editing element , here you can choose player skin too.
Lotus Recent Products widget does not show items in my sidebar in wordpress. Do I miss something (setting)?
Our support staff will help you as soon as possible.
Support Forums | Create an Account | Find your “Item Purchase Code”
How can i do the gallery page?? I wrote on the forum but nobody reply me.. is urgente!!
Thanks a lot!!
hi i just launched my site and now you may also like has appeared on every page of my site, i didnt turn this feature on and now when i go to settings to turn it off it wont leave!! i dont want it on my pages only the blog and products page, how can i turn it off asap i cant find where its doing this? thanks
sorry, i don’t understand your meaning about “like has appeared on every page “
Hi the portfolio option is not showing the filterable tags on my website SEE HERE: http://prntscr.com/14noro and I have doubled checked that all my categories and tags are done correctly, i also checked if the “filterable” option was selected in the smart builder controls when i selected portfolio to be viewed. I think its a bug, so can you please go in and fix it to where the filters will now show up correctly? i posted this in the forum with no reply yet…http://support.averta.net/envato/support/ticket/portfolio-option-not-showing-filterable-tags-on-my-website/
replied
hello, i love your theme. but i have a trouble with fonts. In spite i chose “helvetica” for all fonts in the admin panel like u explain in the support, it still writes with advent pro that i dont like at all… i m searching in the css where to change it, and i dt find really where? Thank you for your help.
i also tried with many browser, empty the cache, the advent pro is still there. and i well checked the “on” enable button for changes. i tried to change the color, it worked ! but NOT the typo, it s still “advent” instead of the one i chose (whatever the one i choose : google or system one)
thank you for your help.
Support Forums | Create an Account | Find your “Item Purchase Code”
thanks for your answer. so, what is your email ? i created an account on my website, and i wrote the problem on the forum support : http://support.averta.net/envato/support/ticket/trouble-with-changing-the-main-typography-in-spite-i-did-everything/ thank you for your help
Hi there- In the theme’s form widget, the notification email arrives, but does not include the message field.
http://screencast.com/t/YnOTtfSLO http://mainepest.com/Please Advise.
Our support staff are there to investigate your problem as soon as possible.
Support Forums | Create an Account | Find your “Item Purchase Code”
The support forum will not let me register a new account. Followed all the instructions, added my case sensitive marketplace name and added the confirmed purchase code. Error message reads something went wrong and I’ve tried it 10 times without luck.
Please send us your purchase code ,we will check registration field and will create an account for you ( mailto : envato [AT] averta.net )
Hi, i have updated to the latest theme and everything is now working, with the exception of inserting a gallery into the services. please see at – http://streamvale.webdesignerpaul.com/services/play-areas/
Any ideas??
Our support staff are there to investigate your problem as soon as possible.
Support Forums | Create an Account | Find your “Item Purchase Code”
