833 comments found.
Purchase question – can mobile responsive be turned off?
Thanks.
Sorry, but by default, the template does not have this feature. If you want I can tell you how to turn off, then your template will have a fixed width.
Thanks!
First of all, GREAT THEME!
How do I rename the word “Release.” on the left sidebar of the release pages (under the mic icon).
Thanks! AJ
Hi and thank you!
Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:
- Your problem/request
Also where do I go to remove the tag/code that is being used for the header where the name of the page and background is located.
Hi, for the main content the height is the following:
min-height: 519px;
How do I lower this to 300? I have been looking for the style sheet that controls the min-height of the main-content but I haven’t located it. Can you help me out with this?
Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:
- Your problem/request
How do i get my logo on the same line as the menu like the preview instead of on the header?
Hi, Please go to Theme Settings > Customization > Logo > and set margin.
If you have any other problems or need further assistance, please create ticket via our premium support system http://rascalslabs.ticksy.com/.
Dear Rascals team
I have the version 1.1.1 on my webspace, I have downloaded the latest version today and exchanged it, also updated on wordpress 3.5.1.
Since this change, I can at “releases” especially in the header content text description field to add any files / images. Can not access the rider “text” also.
how can I would read the problem, or where is it?
Hi, I emailed you back with some details. If you have any other problems or need further assistance please email us via our support system http://rascalslabs.ticksy.com/.
One Question, is the theme actually updated today. compatibility with wordpress 3.5.1 ?
my problem is, after the theme install i can not upload pictures on the release page in header content section!
Eprom is fully compatible wth WP 3.5.1
Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:
- Your problem/request
- Url to your installation
- Access data to your backend
Hello rascals team
where can I change the text of the button “All Artists”?
http://abload.de/img/buttonttxdh.jpgHi, sure, please go to theme Documentation > Texts and translations. There you will find instructions on how to replace default theme texts.
I do not see the revolution slider, only the nivo slider, i juse wordpress 3.5. Pleace help me out 
Hi,
Please watch the screencasts, there you have step by step instruction how to set the template and much more. It’s very simple and we believe that you can handle.
Unzip the file that you downloaded from ThemeForest. Then go to folder ”/Documentation” and click on “index.html”. On the left side menu, click on “Video manual”. On the right side you’ll see a table of contents video tutorials.
Hello Rascals,
How do I get the theme / wordpress in multilanguage?
Say the user from other countries can change the language. What options I have, or is already a plugin integrated?
And if so how I installed it and I set it up?
mfg
Hi,
You have various options to do that.
First you should check your template documentation “Text and Translation” section.
You can use some translation plugin. We recommend to use WPML plugin as it is known to works well but keep in mind it is not free.
Is the audio player in the homepage a plugin? is it editable? what kind of editing can be done? Will i need to buy the plugin if i need to edit anything?
Hi, no it’s not a plug that is our script embedded in the template. It depends what you want to edit.
I can not understand why some people give one star for this work …!
That is at least 10 stars value …
Great job i love it.. :-)))
Thank you Colle28! I really appreciate it.
Also can i change the coral menu color in settings or do i have to edit the file?
Please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.
Is there some kind of instructions other than that homepage video. I am an experienced wordpress user but finding this theme to be a bit overwhelming. I am struggling with a few things including finding out how to get my pic to come up like the Dj in the template as well as my logo appears on a separate line and not the menu line like the preview. I can’t get my artist to show up on the artist page and link them to their stuff…a manual or some instructions please.
Please watch the screencasts, there you have step by step instruction how to set the template and much more. It’s very simple and we believe that you can handle.
Unzip the file that you downloaded from ThemeForest. Then go to folder ”/Documentation” and click on “index.html”. On the left side menu, click on “Video manual”. On the right side you’ll see a table of contents video tutorials.
Awesome thanks!
There is no Documents folder
Strange there is no folder / documentation in your package? Please try again downloaded from ThemeForest. If you still have problems, please contact us through our support system http://rascalslabs.ticksy.com/, we will send you the documentation files.
Hi Rascals,
I’m looking forward to work with your template, but my client needs the following requirements and I’d like to make sure they’ll work with your template :
Users registration and users account
Newsletter subscription
Mail Chimp
Possible translations
I know… Clients are ennoying 
Thanks.
Hi,
We saw our clients using some of those plugins however they werent tested by us. Possibly you will have to adjust their style to fit template look. Translation is possible on template and admin panel.
Hi Rascals, how can i change the menu fonts? I was able to change the H1,2,3, etc fonts but not the menu.
Thanks Z
Hi, please do not hesitate to submit a ticket via our online help desk: http://rascalslabs.ticksy.com/ – our support staff will get back to you ASAP and assist with theme setup.
Hello, How would I set a created page to be the home page? Thank you… and great theme by the way!
Hi, Please watch the screencasts, there you have step by step instruction how to set the template and much more. It’s very simple and we believe that you can handle.
Unzip the file that you downloaded from ThemeForest. Then go to folder ”/Documentation” and click on “index.html”. On the left side menu, click on “Video manual”. On the right side you’ll see a table of contents video tutorials.
Thank you!
Hi there,
Congrats for the template it is awesome.
Would it work with Buddy Press ?
Thanks.
Hi and thank you! Unfortunately, but the template does not support for Buddy Press.
I am having a problem activating the theme for my client. The error we get is the following – Fatal error: Call to undefined function wp_get_theme() in /home/crackedw/public_html/wp-content/themes/eprom_1_1_2/framework/init.php on line 7
Can you assist?
Please update your Wordpress version 3.5+
Hello rascals team – great theme – I love it! I have one question before i will purchase it: there is a design line – for example at the “artist” page. It goes under “Artists Meet the artists”. And this line goes through the head of the DJ. Is the an option to disable this line?
This is important for my decision to buy or not buy. Thank you for an answer.
Hi, By default, this is not possible, but do not worry I have the code to remove the header line. When you buy, please contact us, we will send you a solution.
