3271 comments found.
where is the shortcode list of this theme? i need to work with them.
Hi
please extract download package. in documentation folder you can find shortcode list.
i found… thanks 
PS: When I said that I had lost links: In fact, the images were missing in the portfolio (single portfolio) and the slider (slider layer) used was also lost. I also lost articles in the blog. Strange, no ?
I really need help to get the update without losing some preferences. I did a restore (ftp + sql) with BackWPup
Thanks
Hi
i don’t know that you have done, but the update is very easy and your content is safe in database. in fact you are just updating theme files and the content is safe.
You just need to deactivate and remove previous theme and install new version. for more info please check this video
Thanks
It’s ok !
you’re welcome 
Hi
I would like to update the theme. However, I have modified some files.php and I also installed a few plugins.
What files do I replace for this update? Because I tried to replace the existing theme of the new, and I lost images, links, layerslider,..
I had to do a restore of the database
I’ve done a parent theme that I only changed the CSS and the functions.php file
What is the solution to this update? without losing my preferences, images, links, slider .. etc …
Thank you.
Hi
i don’t know that you have done, but the update is very easy and your content is safe in database. in fact you are just updating theme files and the content is safe.
You just need to deactivate and remove previous theme and install new version. for more info please check this video
I just made the new update version and does not work lightbox gallery.
Hi. i checked that. you are right, it’s because of lightbox script that is not compatible with jquery 1.9.1.
please post your question in our support forum
Our support staff will investigate your problem as soon as possible.
hello, how do i update your theme without distorting my content. should i just delete the old one and install this new one?
Hi. your content is safe in database. you just need to delete the old theme install the new one.
Good luck
I found the problem,
It seems there are issues with the mobile version of the Lotus theme. The problem is solved when i installed another mobile plugin.
Although i hope this problem will be solved. Because i love the look of the mobile lotus theme
And please read our item support policy, we can’t guarantee compatibility with 3rd party plugins.
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Can anybody help me with JWplayer?
My site crashes on my mobile when i load a page with jwplayer content in it. On my computer it works fine
I use the JWplayer wp plugin.
I use exactly the same JWplayer plugin on another site without the Lotus theme and it works fine.
And please read our item support policy, we can’t guarantee compatibility with 3rd party plugins.
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Hi,
I just made the new update version and it seems there is a problem with Custom Icon Services… i change the default color… save… empty cache browser… reloaded WP… but still default color (element.style { color:#4A9BDC;}…
Could you help me ?
Thanks
Cdrik
Our support staff are there to investigate your problem as soon as possible.
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Is there a way to add a “see more” button on a portfolio added via the page builder? I’ve found the option to either show a certain number of portfolio items or all of them, but no easy way to add a “see all of the rest of the portfolio items on this page” link – at least within the portfolio area.
Is this functionality built in and I’m just not seeing it? If not, how should I go about adding it?
TL;DR: See more for the portfolio, or maybe some arrows like on the blog posts one.
Hi
sorry this feature is not available in portfolio element. but you can add a column element under portfolio element and add a link button to portfolio page in it.
Thanks for the reply; that seems to be a fair workaround for now, perhaps you would consider adding it as a feature in the future. That has been the only issue I have noticed at this point; the only other is a glitch with the scroll to top button that occurs when you try to scroll down before the animation is complete. All in all, an excellent theme.
Thank you so much for your useful feedback. We are doing our best to make this theme better and better. we will check scroll to top button as well. thanks for reporting.
Hi, demo is not working.
Hi
seems our server was down. now it’s up and running.
Thanks for reporting
Hello averta. First of all really good theme. I have 1 question regarding the “image moving effect” that you show in your demo (ex. Food Theme Homepage, the image under Our History/Special Menu, etc..).
How I can recreate that? I’ve added 3 Small Images but when I go over nothing happen. I would like to make them zoom in like you did. I’ve put the 3 images as Single Images in the Smart Page Builder but I’m sure isn’t the right way to do it. Thanks
Hi
Thanks for your purchase and your interest 
The image block you mentioned about is “Page” element in smart page builder. you just need to create a page and add feature image to it then on your home page, open smart page builder and add a page element and select the page you created before.that’s it.
Good luck
Wow, that’s really simple and it work perfect. Thanks very much!
you’re welcome 
Hello, I just purchased the theme. Question: I see there is a content type called product. Is there a shopping cart? If not, is this theme incompatible with WooCommerce?
Hi.
The product section is our built-in product showcase.
and this theme is not woocommerce adapted.
Because in this theme we introduced a new approach for presenting luxury items, and it is not just restricted to ecommerce purposes. You have tons of option with our built-in product showcase but it does not have something like shopping card feature.
Hello!
Firstly, you guys should be commended for the brilliant and regular updates to this theme. You’re constantly making a great theme better and better!
I’d really love to use this for a site I’m developing, and was wondering if you’d consider adding a feature. Themes that allow horizontal page sections that span the entire page width and have a different background colour or image are becoming increasing popular on Themeforest. It’s an amazing way to add focus and structure to a page. Do you think this is something you could add in a future update?
Hi
Thanks for your comment and kind words 
Yes, it’s useful feature , but it needs deep modification in our page builder and i don’t think it’s possible for this theme. may be we add this feature in our future themes.
Thanks for your suggestion 
There is definitely a problem with your twitter widget. It periodically shows tweets from random users (some of which are offensive), despite the fact that I only have one Twitter account linked to the feed. My actual Twitter Account hasn’t been hacked. Please let me know what to do asap or I will have to remove it from my site.
Hi
Please post a ticket in our support forum.We will check that for any possible issue and let you now.
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Hello, thanks for the great theme.
Is it safe to go from lotus 1.1 to the newest version?
And finally, has the archive on products been fixed as last attempt to fix this nearly crashed my site.
Regards chris
Hi
Should be safe. but i recommend to backup your website before updating.
Did you fix the archive/products/productpage thing? that was after updating from 1.1 to 1.4? i think
what was the issue?
Hi, first of all congratulations for the theme. I found a small bug. It does not appear the icon of social Tumblr. I have already fixed the problem, I wanted to warn you. the variable “tumblr” is written wrong “tumbler” in thema / themename / admin / include / init / functions.php and it is also written in the wrong themes / themename / css / main.css
thanks Alberto
Hi. Yes, you are right! we will fix this in next update.
Thank you so much for reporting 
Best regards
hi i need gallery in footer, what shulde i du ?
like it: http://demo.averta.net/themes/lotus/food/product/sweet-and-salty-cake/Hi
It’s “Recent Products” widget.
I followed the installation video, imported the food xml, saved the option panel, Here is what it turned out like:
http://oi39.tinypic.com/6sayie.jpgI wanted it to have the same colors as this:
http://demo.averta.net/themes/lotus/food/Thanks for your help
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replied
problem resolved, thanks for the help