915 comments found.
Hi Saurabh,
I got the template and trying to add woocommerce page, but I am not able to have the size as a dropdown in the product listing. Can you help me please.
Subha
Hello Subha,
It will be required to create variations on a product. If you wish to show size option as variation, you can create them inside product options panel. More reference can be found here. Kindly let me know if the query is different than what I understood.
Regards
Hello Saurabh,
I purchased your theme and I love it. It is clean, simple and elegant. Great job on creating such an awesome theme and for providing a wonderful documentation along with it.
I have been able to make it work so far. The only thing I am trying to figure out is how to create Contact Form 7 ( I want to get rid of URL text box). Also, on my products page, when someone clicks on Submit Review which opens up a dialog for submitting reviews, it is slightly in a different format than your demo/documentation. I was wondering if you knew what to do there.
Any help will be appreciated. Thanks
Ajoy
Hello Ajoy,
Thanks for the purchase and kind feedback. It is very much appreciated.
For contact form, I think you are using theme’s built in contact page template. This template has a URL field which can not be removed without modifying core files. Instead of that, use Contact Form 7 plugin and create a new form with desired fields. After creating form, a short code will be generated. You can paste this short code inside a page or text widget in sidebar.
For reviews and products pop-up, the latest WooCommerce Plugin uses prettyPhoto lightbox (which is in white color). Live demo is still using WooCommerce 1.6 in which the lightbox was different. This was changed in WooCommerce 2.0+. I have to update WooCommerce plugin on live demo. 
Regards
Hello Saurabh,
Thank you for the quick response. Speaks volume about your professionalism. I did follow your directions and was able to get Contact Form 7 successfully installed on my site. Thanks again.
Ajoy
You’re welcome, Ajoy.
Regards
Hello Saurab, I am pleased with the outcome of this theme so far, purchased it about 5 months ago. There is one problem though and it was a human error that caused it, i am having problems with the loading of the website, this error: “WordPress database error MySQL server has gone away for query” comes up for a lot of query requests and sometimes overloads the CPU and Memory on my server. The person who worked on it created child themes and a custom post type through php file editing and i believe may have written poor coding. I was hoping i could email you a link to the website and may be you can try and help me diagnose what i need to do in order to get rid of this slow loading time.
Hello karmanhealthcare,
That error usually arises due to slow response from database server on shared hosting. But it is seen rarely. If you are getting this error very often, may be there is an infinite loop in php code. You can send me a link of that particular page at xconsau[at]gmail[dot]com. I will check if something is wrong.
Regards
Just bought the theme and surprised to see the slides on the homepage can only be placed using shortcodes, please tell me this is not so? I remember asking for a way to add a clickable button to the slide and you mentioned this is done via caption on the slide but couldn’t find anything in the documentation. Also how can I swap the mouse-over effect on the social icons, instead of colored to grayscale, I want it from grayscale to color. Thank you.
Hello osheyi,
Thanks for purchasing the theme.
Slider can be inserted from Visual editor short code. After insertion, individual slides can be edited in “Text” mode of editor. When you asked about clickable button inside slide text, I promised to help you with that. From that day, I have the slider markup text file with custom button. You can email me at xconsau[at]gmail[dot]com for that markup.
For social icons, it will be required to swap CSS styles for hover state inside style.css file. I will send you the styles in reply to your mail.
Regards
I was looking for an easier slider option other than shortcode. I’ll email you for the other markup.
Hello osheyi,
I’m sorry but I didn’t mentioned any where that there is slider manager or similar feature. I remember you asked for button inside slide text for which I agreed. It is nowhere mentioned in item details or screen shots that there is some slider manager or an option other than short code. I will check the mail and send you slide text markup. It is easy too. If you find any difficulty I will help with that.
Regards
Hello ! This theme look nice and simple. One question thought, is it possible to change colors with more than the 4 colors that are pre-defined ?
thanks,
Hello camillegarnier,
Thanks for browsing the theme. Color schemes can be changed by editing any of the available color scheme CSS files, or by editing style.css file. There are no options inside admin panel for changing colors. It will be required to edit CSS files.
Regards
Ok, thanks for your quick answer !! One more point, is the height of the home page slideshow can be resize ? Regards
Hello camillegarnier,
Slider is of auto height. It will inherit the height of inner slide images. So if you provide a larger height image, it will automatically resize to that height.
Regards
Problem indexing products by google.
Hello jpBenfica,
Products shall appear in search results normally. The theme doesn’t affect or prevent products from being indexed in search results. It may depend upon your WordPress settings whether the site is allowed to be indexed by search engines. You can check that inside Settings > Reading > Search Engine Visibility.
It may also take time in appearing in search results if the products are added recently. Sometimes they are indexed in few minutes, and sometimes it may take a couple of days.
Regards
I have just purchased this woocommerce plugin. http://docs.woothemes.com/document/bundles/ Do you think it is possible to include the styling into the theme. Without it, it looks very strange and just text instead of a nice displayed data table.
Hello stageguy,
Kindly send me your site/page link containing product bundle example. I suppose there will be built in CSS with this plugin/extension. I will check that.
Regards
Thank you . The address for example is http://aurumfitness.co.uk/shop/uncategorized/the-aurum-strength-stack-beginners/ If you need the plugin let me know I can send you across the files for looking at.
Hello stageguy,
The plugin styles are included properly on your site. Currently you have only bundle headings. So they are appearing so plain. If you add bundle images and some dummy description, they will appear as more meaningful blocks. After that, we can assign some borders to each bundle block if required.
Regarding plugin CSS, it is being loaded successfully and is applied on bundle DIV wrappers.
Regards
I think what would make this fit into your theme better is if it is handled in its own tab on the category page.
Hello stateguy,
If you see their example implementation page:
http://docs.woothemes.com/document/bundles/#attachment_1602The styles of plugin are same as on your live site. I think this plugin/extension is meant to work on single product page. So I doubt how this can be used on separate category Tab. The theme doesn’t override any plugin functionality. It will simply work with the plugin in styles as provided by the plugin. 
Regards
My slider is not showing up on my homepage dispite following the documentation’s instruction. The documentation states to create a post to start the gallery. Also the permalink is showing up www.site.com/blog/example. Should this be the case
Hello justadorn,
Kindly send me your WP login and URL at xconsau[at]gmail[dot]com. I will check the slider and front page and fix it.
Regards
please, can you share psd files ?
Hello produwordpress,
I’m sorry but no PSD files were created for this theme. I had designed it directly on CSS grids. There were some small PSD files for logo, and screen shots. Besides that no PSD files were created. If you need logo PSD I can send that. 
Regards
how to get flex slider in home page
Hello acheiverkk,
Kindly refer to the documentation/index.html file for instructions on creating Home page.
P.S. For future support requests, kindly post comment from the purchase account. 
Regards
Does Xing work well with Yoast SEO plugin? Or are there issues to be expected?
Hello Wolf,
Yes Xing supports Yoast SEO plugin. No issues so far. However, I have seen a ‘general’ issue of Author URLs redirecting to Home page when using Yoast plugin. Just seen this on couple of themes.
Regards
There seems to be a tiny error with the amount of characters left in the meta description of a product. It states for example
The meta-description is limited to 156 chars; -7447 left.
Despite the fact that the meta description field is empty.
This error seems to be limited to the products.
Hello Wolf,
I think this error is related to SEO plugin. It seems a known issue as described on the following link:
http://wordpress.org/support/topic/plugin-wordpress-seo-yoast-seo-and-qtranslate#post-3100554You can save the page and check in front end if the entire description is shown. May be it is just a warning.
Regards
Hi SS,
I bought your theme few weeks ago and will be adding the site this week. Please remind me how would I add a simple banner advertising (3 sizes + background): 1) to fit on the top (next to the logo) 2) medium advertising box (in the middle of the side bar) 3) bottom banner 4) also, can I make a custom background for each different post? 5) also, can I make the background “clickable”?
if you could direct me towards a code or some resources how to add a wordpress plugin to add a simple banner engine, I would be very greatful.
Thanks a lot! TMS
Hello TMS,
1. Header advertisement can be placed inside a Text Widget in Default Header Bar. (Appearance > Widgets > Default Header Bar).
2. Same as #1, use a Text widget inside sidebar and place the image markup in it. You can also place Google AdSense code.
3. Bottom banner can either be inserted per page or per post inside the content area (editor), or at the beginning of footer.php file so that it appears on all pages.
4. Custom background for each post can be assigned by targeting the body class of each post. This solution is not recommended because a post’s ID/Class may change if it is deleted or re-created. Basic solution is to target the body class as:
.single.postid-7399 { background: url(images/bg.jpg); }
Where postid-7399 is a unique class generated for any particular post.
5. Sorry, background can not be made clickable.
Regards
I just purchased your theme. I cannot find the “documentaion/index.htm” directory in my theme package. Where do I find instructions?
Hello hpamckin,
Documentation and dummy data can be found inside your main download. From the “Downloads” button, choose Main Files and download the entire Main archive. May be right now you have downloaded only the installable theme archive. 
Regards
Got it! Thanks.
Hi Xing,
I bought this theme a while ago (with another account), but i want to use WPML in the theme. Seems like the dropdown isn’t working as planned. So i can’t switch languages though 
Any ideas what can be wrong?
Regards
Hello Greenfielt,
Kindly send me a mail at xconsau[at]gmail[dot]com along with the purchase code. I will send you the fix.
Regards
Sorry to be a pain but I am struggling to make a page that display only the categories.
Hello stageguy,
Product categories can be displayed using the following short code in a page:
[product_categories number=""]
Kindly let me know if the query was different than this.
Regards
Hello stateguy,
Kindly add this rule at the end of style.css file:
select { width: auto; max-width: 100%; }
Regards
Thank you so much. Great theme.
Hello, Firstly I love your theme and wondered if you knew of a way to remove the basket from the header of the website, or at least hide it? I have used the Menu Cart Plugin so that the cart is on the menu instead and obviously now have two! Thanks Jason
Hello Jason,
Kindly add this rule at the end of style.css file:
#account-bar { display: none; }
Regards
Is their any way to remove it without affecting the login / my account / etc?
Yes there is. Kindly send me a mail from my profile message box.
Important: Please send mail from the account you purchased the theme. I may respond only after verifying the purchase.
Regards
Hi again,
Figured it out I think, but I have to test it a bit further.
In the portfolio php page, I’ve added the ‘post_type’ as an array.
if ($category) {
$args = array(
'cat' => $category,
'orderby' => 'date',
'order' => 'desc',
'posts_per_page' => -1,
'ignore_sticky_posts' => 1,
'post_type' => array('post', 'my_custom_post_type')
);
Regards, Tom
Hello Tom,
You can try the following arguments for custom loop:
$args = array( 'post_type' => 'my_custom_post_type', 'posts_per_page' => $post_per_page, 'tax_query' => array( array( 'taxonomy' => 'your_taxonomy_name', // Example: custom_cat 'field' => 'slug', 'terms' => 'foo, bar, bing', 'operator' => 'AND' // Allowed values AND, IN, NOT IN ) ), 'post_status' => 'publish', 'ignore_sticky_posts' => 1 );
Replace the custom post type, taxonomy and terms with the ones you have. Please also be aware that this code may only work for non-filterable portfolio template.
Regards
Gonna look at that. Thanks again for this awesome tech answer. Really appreciate that!
Hi,
Thanks for this versatile theme! I have a question: is it possible to show Custom Post Types inside of the portfolio, for example in the portfolio 4 columns with sidebar template? I mean, ‘normal’ post types easily show up, but custom post types are not displayed. How can I achieve this? I’ve tried to edit the according php file, but perhaps there is an easier way?
Thanks in advance!
Regards, Tom
Hello Tom,
Thanks for the purchase and kind feedback. The only way to show CPTs is to modify the portfolio template php file. For that, it will be required to duplicate one of the portfolio templates, change the template name, and modify the loop query to show custom post types. Current query inside portfolio templates looks like:
$args=array( 'cat' => $category, 'orderby' => 'date', 'order' => 'desc', 'paged' => $paged, 'posts_per_page' => $post_per_page, 'ignore_sticky_posts' => 1 );
This query can be changed for CPTs as described on the Codex. I hope this will help.
Regards
Thanks for your answer and the link!
Hi Is it possible to feature products from separate pages or categories in the carousel on the front page for eg. I have indoor and outdoor displays and I would like to Feature them both on the front page in separate carousels.
http://50.116.97.120/~amarhost/ideadisplay/Hello BrandingLab,
You can use the following short code for displaying products from different categories:
[carousel] [product_category category="foo" per_page="20" columns="4" orderby="date" order="desc"] [/carousel]
Use same short code multiple times, but change category=”foo” parameter with different category slug. (Make sure you use category slug, not the name).
Regards
thanks so much