16267 comments found.
Hi there
if the product name is too long, could i make it move to next line??
thanks
Hi, yes there’s an option for this in the Control Panel. You can truncate it with ”...” so it stays on the same line or you can show the full name on 2 lines. Thanks!
i cant find it in the Control Panel ><
Hi, it’s in Control Panel > General > Product > Product Name Overflow
thanks a lot^^
BTW, i have set up the custom sections, but there is no pagination like the demo you have.
What pagination are you referring to?
sorry, i mean the effect of custom sections; after setting up, there is no ’’effect’’ like the demo.
Perhaps it wasn’t set up properly, have you followed the instructions in our documentation on how that module works? Please file a ticket on our support page with your url so we can look at it http://journal.digital-atelier.com/support Thanks.
1. I go to the slider 2. Cashing button 3. Leave a message: “No Modules Created” What to do?
Hi, I’m afraid I don’t understand what you’re saying, please file a ticket on our support page so we can look at your setup. Thanks! http://journal.digital-atelier.com/support
Suggestions:
1.) Add option to allow sliders/banners from modules to be added to more than just one layout page without having to make a duplicate of the slider. Or even an option to make a copy of the slider would be better than nothing.
2.) Be able to have different sliders/banners on individual product pages.
Hi Lisa, both of these are already possible. Please file a ticket on our support page if you need assistance with them. Thanks!
Ok, I was blind for #1 above and I did find it but for #2 when I say individual product pages I mean to be able to choose which product a banner/slider shows up on and not just choose products as a layout type where the same banner/slider would show up on all product pages…....is that possible now?
Great addition but is there any way to have the new product slider be able to choose by item/model number also? Oh my goodness what a headache to choose products just by name if there are for example 5 products listed as just “Baby Boy” in different categories…....you wouldn’t know which one to choose because you would just see “Baby Boy” listed 5 times.
Yes, #2 has always been possible, you can put different modules on any page, including individual product pages – you just have to create a custom layout for each. Same goes for different products with the same name – you create additional layouts for each. Thanks!
Gottcha…...I remember seeing that before but I was confused as to what “Route” was at the time and totally forgot about it being there. While Open Cart is a great cart, it isn’t always the most straight forward. They need to learn some lessons from you guys about using visual help aides. 
Hi, thanks a lot! It si a great cart but there’s a lot of room for improvement. It will come eventually, they’re constantly working on it.
BTW, what is blog manage meant?? is there any blog function?? and how could i put my FB on side box??
thanks
Hi, the Blog Manager means our theme supports the Blog Manager extension, sold separately here http://www.echothemes.com/extensions/blog-manager.html
To put your facebook on a side block, you have to generate your likebox code on facebook website and paste that iframe in the custom side block. Please file a ticket if you need assistance with this http://journal.digital-atelier.com/support Thanks!
thanks for ur reply. and i found out that the ’’menu category’’ looks different while i use IE to check the website. it seems like css problem i think.
Hi, that could be from a cross-domain misconfiguration. Please file a ticket so we can look at it. Thanks!
Hi
there is an error while installing this. when i paste $controller->addPreAction(new Action(‘module/journal_cp’)); the front show ’’Journal modules are not enabled!’‘
Hi, that means you haven’t installed the Journal modules in Extensions/Modules Please read our documentation (Activate Theme part) If you still encounter any issues please file a ticket on our support page http://journal.digital-atelier.com/support Thanks!
Question, I am getting ready to buy your theme but as I was playing around with it I found it that on the iphone and ipad your template #2 and #3 fail to load the background images, has this been brought up to you before and is there a fix available?
Thanks
Hi, this is an option from the admin – you can disable the fullscreen module on mobile devices for better performance, or you can leave them on, your choice. I turned them on now so you can check. Thanks!
Thanks alot for the info, beautiful theme btw, buying now
Thanks so much, let us know if you need any assistance with the theme. Cheers!
HI DA, Just bought your product last night. Great work. I ran into some problems. I am trying to edit the Information section to add some info since it is currently blank.(About us, Terms and Conditions, etc,) and what I encountered was that I am unable to get the description section to add my text. Is there something that is preventing this information section from editing. Second, Item, and I believe everyone who bought this wonderful theme would agree. Would you have a video tutorial available on utilizing your theme versus just the documentation you have available. I bet many of us would pay for the video tutorial. Maybe charge $20.00 and make it like a Youtube type video. This would be cool. Thanks Joe.
Hi, those areas (About us, Terms, etc) are not controlled by this theme, they are OpenCart default features and this might have to do with the way your user permissions are set. We could take a look at it if you file a ticket on our support page with temporary admin access http://journal.digital-atelier.com/support
Some video tutorials are a good idea, we’ll see how we can come up with those by our next update. They’ll be free of course
Thanks!
Wow! that was awesome on the response time. Super. Would you happen to know which permissions I would have to change what area should I look at in the html area (FTP) admin, system, catalog,image etc, )) and should I make the permissions 755. It seems to be an easy fix then just need to know which to modify? On another note, would you suggest to change all files to 755 if not why? Thanks
Hi, we don’t offer direct support here, please file a ticket for this on our support page and we’ll try to help you out. http://journal.digital-atelier.com/support Thanks!
Hello,
I’m having some problems with your theme on multiple store. Ex: 1 slider is defined for home page, on default store ok! but on second store slider is showing in everywhere.
By the way any plan to have support for multiple store on slider and fullscreen slider module?
Best regards
The multi-store is a global OpenCart feature that applies differently throughout the admin modules. We’ve recently built support for this feature in our Control Panel so people can customize their individual stores look but this only applies to the Control Panel.
The Journal Slider module works similar to the default OpenCart Slideshow module and that uses a different approach to multi-store. You have to create custom layouts for these modules. Here’s some info on how that works http://forum.opencart.com/viewtopic.php?f=20&t=34296 but you can file a ticket on our support page if you need assistance on how to achieve this and we’ll guide you through it. http://journal.digital-atelier.com/support
Thanks!
Hello,
Yes, I’ve figured this out after post my comment!! Sorry
Thanks anyway!!!!
Best regards.
Hello,
Would it be possible to have Catalog Mode on CONTROL PANEL of the Journal theme? Other existing modules that do this are not compatible with Journal theme.
Best regards
Hi, there isn’t a Catalog Mode option right now but we’re working on this feature for our 1.7 update. Thanks!
hi
absolutely loving your work on this theme we have begun to update our site with this fantastic piece of work! have a little question though is there a way to add a twitter feed in the footer to add to the facebook like box ?
regards www.gymgear.ie
p.s. thanks so much for the quick update to fix the guest checkout issue
Hi, thanks a lot for your kind words. Twitter feed can be inserted in the Custom Text area of the footer (or in the custom blocks). To place it right next to the Facebook likebox would require a customization. Get in touch on our support page to see how we can help you. http://journal.digital-atelier.com/support Thanks!
Hi, just installed the template. It is a wonderful theme. However I’ve found that, when a guest checkout or registers an account, “E-Mail Address does not appear to be valid!” is given at the Billing Details stage. I’ve tried the default theme, this bug is not there. Guest can checkout/registers successfully.
Hi, thanks, please make sure you have the latest theme version, 1.6.2. It’s available now for download on Themeforest. If you still encounter any issues after the update please file a ticket on our support page http://journal.digital-atelier.com/support so we can assist you. Thanks!
Thanks! Its working perfectly.
Wow… Did anyone saw Author has mentioned about Centre Logo; Mega menu & Revolution slider will be upcoming by next release 1.7? Amazing, all these extra features will make existing customers more happy and continue enhance entire theme to attract future customer.
AWESOME & GREAT!!!
Thanks adamngai, we’re hard at work making this the best theme Cheers!
Hi, just installed the template, the subcategories are not showing up in the drop down menu, is there a switch?
Hi, depending on which menu system you use – the Multiple-Level Menu has a on/off switch because it uses a different structure. The multiple-level subcategories are created in Catalog/Categories. Please file a ticket on our support page so we can better assist you http://journal.digital-atelier.com/support Thanks!
okay thanks, I figured it out. How can I find my purchase code?
Hi, your purchase code is in the Licence Certificate – click on Download and choose the certificate. https://journal.digital-atelier.com/support/img/code.jpg
Hi again,
Any plan for: - Mega menu? - Revolution slider?
thanks!
Hi, yes actually both will come in our next updates. We’re working on revolution slider with custom interface. Thanks!
hi, Any plan to have the option to have the logo to be centered also?
thanks!
Hi, many of our customers have asked about this so yes, we are considering the option for our next updates. Thanks!
Excellent! Finally a good theme
about the blog 1) is it possible to display lastest article(s) on the home page (like your banner)?
Suggestion 2) link latest comment to comments instead of articles -> blog/article&article_id=888#articleComments and not blog/article&article_id=888
Hi, thanks for the kind words! You can position the blog modules on any page on the left or right columns. About your suggestion 2, not sure it’s possible. This is separate extension and you can find out more about it here http://www.echothemes.com/extensions/blog-manager.html
Let us know if you have any other questions. Thanks!
Top menu: can we display currency codes such as USD, GBP instead of $, £ ?
I would also suggest to add a custom product tab (might be cool for videos) + disable/enable quick view (if not the case already)
Hi, the currencies can not be displayed like that with the current configuration, it will require a customization. Custom product tab is coming in our next update, v.1.7. Thanks!
ok, will see how to increase your currency selector (journal III)
Found another improvement: add a slider in image product (if more than 4 images, it doesn’t display nicely and it takes too much space)
Hi, what exactly do you mean by slider in image product?
say you have 13 images, then you will have 4 rows of 4 images each. A slider (<>) could keep all images within a same row (just click > to see next images)
Ok, I see, yes we’ll take that into consideration and include it in our next updates. Thanks!
Great, your theme is close to be perfect
Thanks, we’re working hard on making it better and better Cheers!
last question: CUSTOM SECTIONS MODULE is it possible to add only 1 product but which image could be as large as the custom section module itself?
Hi, sorry but I’m not sure I understand..
instead of showing 5 products on 1 line, show only 1 product which image width would cover the whole section
the idea is to make 1 product image that is as big as 10 product images
Hi, that’s not possible in this case. The product grid is precisely measured to fit within the various responsive resolutions and would involve extensive css recoding. Thanks!
found an easy workaround: is it possible to add the home banner of journal I just after/under the welcome message of journal III ?
Hi, the Journal Slider module sits outside the main container so it can be made full-width to 100% of the entire site so that can’t be positioned below the Welcome module but you can place the Journal Static Banners anywhere on the page (top or bottom) and that way you can have one banner span the entire width of the main content.
Thanks for this template, every function and style element is well considered. 
Thank you dvweb, appreciate your comment!
Hi i from Malaysia hi.. i’m interested to buy this theme… but i want to know if this system have setting to link with payment provider for online payment purpose.
Hi, OpenCart has great support for payment gateways. You need to search for a suitable payment provider on OpenCart’s extensions page. A quick search for Malaysian payments returned this: http://www.opencart.com/index.php?route=extension/extension&filter_search=malaysia
Let us know if you have any other questions. Thanks!
Hi there
i saw the latest version is 1.6.2, and is it also compatible with OC 1.5.4.1?
thanks
Hi, of course, OpenCart versions 1.5.4.1 and 1.5.5.1 are supported. Thanks!
Hi. this is wonderfull theme. I bought theme today. Everything ok but when guest shoping i take an error. Can you help me? In defaul or my anodher theme this error is not there. But this theme i take this error. Image about the error: http://uygunkamera.com/error.jpg. My website is uygunkamera.com.
Hi, thanks for pointing this out, we’ve identified it and issued an update. Until then you can file a ticket on our support page and we’ll take care of it for you right away. Thanks! http://journal.digital-atelier.com/support
Hi, update 1.6.2 is ready for download. Thanks!
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