1260 comments found.
Hi there, would you please be so kind to reply to my open ticket #107559? Thank you!
Hi,
Thank you
Just assigned your ticket to our support developer.
Best Regards
Qode
Hi,
I have just purchased your minimum theme, is it possible to upload the demo theme for me?
Many thanks 
Hi,
Sure
Just submit ticket to http://qode.ticksy.com and include WP admin access and give us your ticket ID here 
Best Regards
Qode
Thanks Muchly!! Ticket #110281
Thank you. Just assigned it to our support stuff.
can you advise how long this will take…I have submitted this ticket over 7 days ago?? thanks
Just re-assigned them and requested to get handled tomorrow AM as it’s evening here.
thias has still not been actioned, really I need this doing asap, I bought the theme to allow me to set up a website quickly and waiting 10 days for a response one a ticket request is really frustrating. Please can you advise when this will be completed?
Hi,
We replied to your ticket 2 days ago requesting to provide us correct login/pass:
http://qode.ticksy.com/ticket/110281Please check the ticket status there before you say we didn’t reply to it
And let us know when you reply back here and we will take care of anything needed.
Best Regards
Qode
please can you review ticket #110281, correct details have been provided…thanks 
Thank you. We are reviewing this now.
Hi gang
Love the Minimum and Central themes! Unfortunately, the parallax scrolling on the demo sites do not work well on an iPad/iPhone. Can it be disabled for those devices but not for a desktop?
Thanks.
Hi,
Thank you.
Yes. You can disable parallax for touch screen devices.
Best Regards
Qode
Hi, is it possible to add text such as “navigation” to the menu when it becomes a black bar in mobile view or small screen. thx
Hi,
You could edit header.php file and find “mobile menu” part. There you will see DIV with “select” class in which you can add some label. Please notice that probably you’ll need to add some custom css to adjust this label.
Best Regards,
Qode
Hi, three pre sales questions.
1. Does/can the theme have a simple gallery with lightbox? 2. I don’t like the animations that roll up when you hover over a portfolio thumbnail. Can these be set so there is no animation and just open a link? 3. Can ALL animations be disabled thought the site. e.g. on this page the sidebar follows as you scroll down. http://demo.qodeinteractive.com/minimum/portfolio_page/art-museum-design/
Thanks
Hi,
1. Unfortunately, no.
2. Unfortunately, no.
3. There is no setting to disable this exactly, but we could help you to remove this part of code that enables this.
Best Regards,
Qode
Hello,
Please answer tickets #106095 and #106098.
Thank you
Hi,
We just replied on your tickets.
Best Regards,
Qode
Hello, please reply again to the same tickets above.
Thanks. I’ve assigned it to our support team. They will reply as soon as possible.
Hello, please check my support tickets again.
I just assigned them to support stuff. It’s evening here, so they will be able to reply in the AM.
Ticket #99554 Two days ago you wrote:
“Hi,
Thank you. I just took note and will carefully review and reply to your ticket today.
Best Regards
Qode”
Still no response…
Hi,
We just relied to your ticket.
Best Regards
Qode
You wrote:
Hi Daniel,
we reviewed carefully this problem and there is no way to handle very fast clicking on menu options as JavaScript code can’t handle it. This is problem wtih Magic Pane. Usually, no one clicks so fast and no one reported this problem before. If you stil think this is too important for you, you can hide magic pane using custom CSS.
After two and a half weeks, you obviously DIDN’T carefully review this problem, because doesn’t affect only the magic pane, as you say, but also the text color of the active menu item, which doesn’t respond when you click a page button, at least in some cases. I don’t understant why should I use custom css to hide magic pane. It hides well just adding 0px to the magic pane field. Neither do I understand your explanations about fast clicking. What fast clicking? You can wait one minute before you click and the problem is still there. No one reported about this? So what? I am reporting it. Of course it is important to me, when my header menu looks all messed up for no reason. I could consider hiding magic pane, just for the sake of ending this neverending story, if it wasn’t because the text color of the active page menu item doesn’t respond to button click. That means that you can be in one page, but the highlighted menu word indicates PREVIOUS page. Y will send detailed instructions to my ticket so you can reproduce the problem, AGAIN. I don’t understand how, after all this time, you still don’t understand completely what is the issue. Y hope you fix this, or prove me wrong. Otherwise, I will be forced to NOT RECOMMEND any pruchase from you. After all, you claim to have a five stars customer service. Where are they?
Hi Daniel,
I can’t even reproduce your problem on my computer as it’s fast, but I could reproduce it on older computer in our office. For those reasons I said that problem is in the parsing and executing of JavaScript code. I will be glad to review once more test scenario once you provide it.
Best Regards
Qode
I’ve already provided it in a ticket comment. It’s been tested on macs, pcs, firefox, safari, chrome and ie. Always the same. If I get the menu text to animate correctly, I will forget about the magic pane and hide it. I hope you get to fix this as soon as possible.
Hi Daniel,
I think we solved the problem. You had empty space character in the URL of the button.
Best Regards
Qode
Hi, even though the magic pane issue is still there, you certainly fixed the text color issue, which was mixing with the other, making the whole thing more confusing. All in all, you’ve been there for me, and for that I thank you. I’ll keep an eye on you new themes, specially Satellite7, which looks super-cool!
Hi Daniel,
Thank you and sorry for frustrations. We will try to avoid them in the future. I just replied to your ticket.
Thank you 
Best Regards
Qode
Hi,
I’ve got Versión 2.1.1 of your Minimum theme?
How do I upgrade it to 2.2.1?
Thank you in advance.
Best regards
Hi,
Here are update instructions:
http://themeforest.net/item/minimum-professional-wordpress-theme/4084338/faqs/14627You can update revslider directly from WP dashboard. New version of slider is in wp-content/themes/minimum/plugins/ folder after you update the theme.
Best Regards
Qode
Hi,
One wish and necessary addition would be a Back to Top Arrow.
Would you be able to add this feature with the next update?
Thanks, John
Hi John,
I’ve just added it to our to-do list, but I am not sure when next update will be, as we just updated theme today and we have many other priorities right now.
Best Regards
Qode
Is this compatible with Wordpress 3.6 yet or Is there an update coming?
Hi,
theme is compatible, but we need to update Revolution Slider to latest version. That update is coming today 
Best Regards
Qode
Hi,
I’ve keep working with these theme on my site and I have another easy question: Do you recommend any specific social media plugin for your theme?
The ones I’ve tried seemed to have some sort of malfunction. The social icons only appear when I refresh the page but not at the first try.
Thank you in advance.
Best regards
I forgot to say that I would use the social media plugin for sharing contents.
Hi,
Unfortunately, we didn’t test any recently, as we implemented our own for all newer themes. Maybe some other customer can help here please? 
Best Regards
Qode
Hi, I use the Minimum theme for a family site and the menu contains an external link in a subfolder. This menu does not work properly, the URL is displayed but not the content of the page.
I disabled the ajax URL for this but it changes nothing.
Regards.
Jean
Hi Jean,
can you share the link to the page and WP admin access via http://qode.ticksy.com/ and give us ticket ID so we can review the problem?
Best Regards
Qode
Hi I ve installed wpml plugins to translate my webiste. The problem is that the theme can’t find translated pages. I can see the message “page not found”. Is there a solution? Thanks Ronan
that is the website http://www.ladunoise.com/
Hi,
Yes. I can help you to configure it. Please submit ticket to http://qode.ticksy.com/ and include WP admin access and provide ticket ID here.
Best Regards
Qode
Hi, I first posted ticket #99554 two weeks ago, asking for help with header menu animation not showing well when hitting a page button. Since then I’ve been waiting patiently, but I can’t go live with my site until this is fixed. I want to point out that this is one or the main features of your theme, and one of its selling points, so it’s not that I’m asking for any kind of personalization, nor have I tweaked my site, other than a few custom css, all proposed by you. I just expect my site to perform the way your demo does, that’s it. So, I’m wondering, what is exactly the problem? Is actually someone watching for this? I must say that, until this point, I was very satisfied with your customer support. I hope it can continue the same way. As always, thanks for your help.
Hi,
Thank you. I just took note and will carefully review and reply to your ticket today.
Best Regards
Qode
yes… was that wrong?
Sorry, what was original question?
see above… ^^ it’s working! thx!
You are welcome 
Hi, I’m in love with your clean and flexible theme and I will buy it again for another costumer… WELL DONE!!
There is one little question… Is there an easy way to hide the big slider arrows? I just want to use the auto transition.
Thank you! Nela
Hi Nela,
Thank you very much 
Yes, there is, are you using revolution slider or flex slider? 
Best Regards
Qode
thanks for your answer!
I’m using both 
Hi,
This will hide rev slider arrows:
.tparrows {
display: none;
}
This will hide flex slider arrows:
.flex-direction-nav {
display: none;
}
Best Regards
Qode
Don’t know why… but it doesn’t work on my site…
Hi,
Did you add that to Custom CSS field in Qode options?
Best Regards
Qode
It finally worked 
Thank you!!!!
Great 
Hi, I followed your instructions step by step (see ticket #99554) but the menu problem persists (checked on different computers and browsers).
What next?
Thanks for your support,
Hi,
I’ve just assigned your ticket to other developer and he will reply.
Best Regards
Qode Interactive Team
Heelo, in the header admin menu’ I find only the two dropdown menu,as for the included instructions.How to change to the move-down menu’ ? Thanks Marco
Hi,
You should set it to Dropdown 1. Also, make sure you created menu in Appearance > Menus and also try to re-start your browser.
Best Regards
Qode Interactive Team
Thanks,now works.
You are welcome 
Hi,
I’ve been working with these theme on my site projet for a while. Everything is gorgeous. Congratulations!
But I have a doubt. I’m using full width portfolio page. Is there a way to make the filter I apply to my portfolio pages organized in different lines for each category family (e.g. proyects in one line, dates in the next one, prizes in other and so on). When use it now, they appear all mixed in a line.
Thank you in advance.
Best regards
Hi,
Thank you 
You can try to create sub-categories and re-organize everything a little bit and then portfolio filter will also show better.
Best Regards
Qode Interactive Team
Hi,
I posted a ticket #99554 last week (header menu magic pane animation not working properly when hitting a page button). I keep waiting for a fix; can’t go live like this. Please help, Thanks for your support,
Hi,
I can see you replied back to ticket. I’ve just assigned this ticket to other developer. He will reply in the AM.
Best Regards
Qode Interactive Team
Hi, guys, don’t want to stress you but I haven’t received nothing yet… Thanks for your support,
Hi,
Just talked to other developer, he will reply to it today.
Best Regards
Qode