806 comments found.
Hi,
How do i change my Appearance Header from “Satellite 7” to my own header image.
I don’t see any Header options under the appearance tab. Thanks
All I see under the Appearance” tab is Themes Customize Widgets Menus Editors…
I managed to fix it by unloading JetPack from wordpress. Thanx
Great
Thanks for the update 
I really love this theme – thank you. However, I have 2 questions after installing v 1.1.2:
1)Why is my social share box alignment now thrown off at the bottom of posts in masonry? Before it fit in the box, but since the update, the social share part of the box falls below the heart/like part… How Can I fix it, please?
2)I’d like to remove the hearts function; however, the fix that I’ve seen listed in the support section does not work; i.e. adding the following code to the Custom CSS.
.blog_holder article .post_info .blog_like, .portfolio_like{ display: none !important; }
(note that the above code is not copying/pasting correctly) 
Hi,
Thank you for reporting this. This is bug and we just fixed it. Until official release is ready, please add this custom css code in your back-end Qode -> Custom css field:
.two_columns_75_25.grid2 .blog_holder.massonary article .post_content_holder,
.two_columns_66_33.grid2 .blog_holder.massonary article .post_content_holder,
.two_columns_33_66.grid2 .blog_holder.massonary article .post_content_holder,
.two_columns_25_75.grid2 .blog_holder.massonary article .post_content_holder{
width: 100% !important;
}
.blog_holder.massonary article .post_info_bottom .blog_like{display; none;}
Best Regards
Qode
Thank you for the prompt reply. That fixed the alignment.
Please note; however, that the last part of the CSS meant to remove the like still doesn’t work from my end. I’ve removed it & will wait until there’s a better fix.
Thanks for the update. We plan to add setting to turn off the like feature 
Hi I have just downloaded Satellite7 and i don’t see any example website template from which i can start my own website. I prefer to add & takeaway from an example website, rather than configure/program everything from scratch. Does anyone know where the example files are… eg the one on the themeforest thanks
Hi,
You should go to your Downloads page at ThemeForest and download All files & documentation. When you unzip that file you will find both documentation folder and xml export folder containing demo files. Let us know if you need help with importing it 
Best Regards
Qode
Thanks, that got me going
You are welcome 
Hi guys! Nice work with this theme. I have one question regarding my blog section. Do you know if there is any way to change the code so that the blog has the same title on the header on all the posts? Thank you very much for your time! Best Regards.
You don’t have to provide the answer anymore. I found it. it was in “Single Post”. Thank you anyway!
Thanks for the update
Let us know if you need anything else 
To say that I was impressed with this theme would be a gross understatement. When I see how some other themes are thrown together with no eye for detail, no care about outcome and no real understanding of what builds engagement and a WordPress theme worth its money, I have to say, you guys have done one helluva job here. And whether I buy it in the end, or not, for my own peculiar reasons, makes no matter. This theme is just simply outstanding.
Terence.
Hi Terence,
Thank you very much
We appreciate it a lot 
Best Regards
Qode
Hi,
It’s a great theme you have. However, I have issue uploading satellite.zip file to the WP panel. I can’t upload the file and I tried to redownload the theme but the same problem appears. A message pop up everytime after uploaded the file “Are you sure you want to upload this? Please try again.” then it can never be uploaded successfully. There are no problem uploading the child.zip file and other themes zip files. Please advice.
Thank You:)
Hi,
Here is solution for other theme, you can apply it to Satellite7 
Best Regards
Qode
Hello,
love the site however am running into an issue when trying to load the portfolio pages. half of them stall while loading. By that I mean, I’ve added a slider which loads but then the loading symbols comes up and continues to spin while none of the text loads. if I hit refresh it loads with no problems.
If you can please visit http://www.skindnaclinics.com.au Click on the menu item called “treatments” Then try clicking on some of the following treatments: Derma LIFT, Chemical Peels, Ultimate LipoDissolve, Ultimate Walk-in Face lift. They all have the same error.
At first I thought it was a chrome issue but its also not working on Safari.
If you can please let me know what the error could be would be greatly appreciated.
Hi,
There is JavaScript error related to layer slider:
ReferenceError: timelyButton is not defined
We can try to debug it if you submit ticket to http://qode.ticksy.com and include WP admin access.
Best Regards
Qode
I love the theme you have done a wonderful job! Everything works perfectly and awesome support! can you tell me which features will be in the next update? Regards
Hi,
Thank you very much 
We just updated the theme last night. You can see update log at the bottom of this page:
http://themeforest.net/item/satellite7-retina-multipurpose-wordpress-theme/5622532Best Regards
Qode
Hi,
i’m interested by your wonderful theme, but have a question first: I saw that in each portfolio project, there is a “like” button and a “share” button. Could I also allow comments on each portfolio item (like a blog post model)?
Kind regards,
Hi,
Thank you for interest in our theme 
Comments on single project are not supported by theme’s settings, but they can be easily be added via code and we can help you to do that 
Best Regards
Qode
Thank you for this information Qode 
A little other question: on the menu bar, can we remove the side menu? If yes, is it possible to put the “search” in the top menu?
Kind regards,
Marion
HI Marion,
Yes, you can remove side menu and put search to top menu bar 
Best Regards
Qode
Hi, great template ! My customer need 5 or 6 images in dropdown menu So, can i have more than 4 columns in dropdown menu ? tks !
Hi,
Thank you.
Unfortunately, 4 is max number of columns. If you have more then 4, they will render in the row below.
Best Regards
Qode
Could you say me where the 4 columns are configured ?
Hi,
Can you show me example of what exactly you are trying to build, so I can understand better your request?
Best Regards
Qode
Thank for your help, here is a link : http://prosima-dev.fr/menu.jpg
Do you think i can do that with ubermenu ?
Hi,
Unfortunately, this can’t be done with the menu we implemented in Satellite7 theme. We improved menu a lot in Subway theme so it supports widgets areas & widgets.
Regarding ubermenu, we didn’t test it with our themes, so we don’t know how it will play with it.
Best Regards
Qode
Hi Qode
What this code. (http://www.3dhome.co.th/wp-content/uploads/2013/10/capture-20131031-142907.png)
Thank you
Hi,
Here you go 
[elements_animation animation_type='element_from_right'] [separator type='transparent' color='' thickness='' up='15' down='15'] <p style="text-align: left;">[custom_font font_family='Roboto' font_size='56' line_height='56' font_style='' font_weight='100' color='#000000' text_decoration='' background_color='' padding='0px' margin='0px'] Product Presentation [/custom_font]</p> [separator type='transparent' color='' thickness='' up='10' down='10'] <h4 style="text-align: left;">WordPress Theme For Presentations</h4> [separator type='transparent' color='' thickness='' up='20' down='20'] <p style="text-align: left;">Lorem ipsum dolor sit amet, feugiat delicata liberavisse id cum, no quo maiorum intellegebat, liber regione eu sit. Mea cu case ludus integre, vide viderer eleifend ex mea. His at soluta regione diceret, cum et atqui placerat petentium. Per amet nonumy periculis ei. Deleniti apeirian temporibus eam cu, ad mea ipsum sadipscing, sed ex assum omnium contentiones. Nobis suavitate moderatius has eu, epicuri ancillae pericula ei nam, ferri ipsum quaeque est ea. Ex omnis menandri conceptam his.</p> [separator type='transparent' color='' thickness='' up='10' down='15'] <p style="text-align: left;">[button size='small' border='' border_color='' shadow='with_shadow' color='' background_color='' font_size='' line_height='' font_style='' font_weight='' text='Sample Button' link='' target='']</p> [/elements_animation]
Best Regards
Qode
Hi Where to put the code picture.
Thank you
Sorry, didn’t paste everything. Here it is:
[two_col_50_50_col1] [elements_animation animation_type='element_from_left'] <img class="size-full wp-image-682 aligncenter" alt="product1" src="http://demo.qodeinteractive.com/satellite/wp-content/uploads/2013/09/product1.png" width="284" height="510" /> [/elements_animation] [/two_col_50_50_col1] [two_col_50_50_col2] [elements_animation animation_type='element_from_right'] [separator type='transparent' color='' thickness='' up='15' down='15'] <p style="text-align: left;">[custom_font font_family='Roboto' font_size='56' line_height='56' font_style='' font_weight='100' color='#000000' text_decoration='' background_color='' padding='0px' margin='0px'] Product Presentation [/custom_font]</p> [separator type='transparent' color='' thickness='' up='10' down='10'] <h4 style="text-align: left;">WordPress Theme For Presentations</h4> [separator type='transparent' color='' thickness='' up='20' down='20'] <p style="text-align: left;">Lorem ipsum dolor sit amet, feugiat delicata liberavisse id cum, no quo maiorum intellegebat, liber regione eu sit. Mea cu case ludus integre, vide viderer eleifend ex mea. His at soluta regione diceret, cum et atqui placerat petentium. Per amet nonumy periculis ei. Deleniti apeirian temporibus eam cu, ad mea ipsum sadipscing, sed ex assum omnium contentiones. Nobis suavitate moderatius has eu, epicuri ancillae pericula ei nam, ferri ipsum quaeque est ea. Ex omnis menandri conceptam his.</p> [separator type='transparent' color='' thickness='' up='10' down='15'] <p style="text-align: left;">[button size='small' border='' border_color='' shadow='with_shadow' color='' background_color='' font_size='' line_height='' font_style='' font_weight='' text='Sample Button' link='' target='']</p> [/elements_animation] [/two_col_50_50_col2]
Hi Qode
what this code ? (http://www.3dhome.co.th/wp-content/uploads/2013/11/capture-20131101-142057.png)
Thank you
Here you go 
[four_col_col1] [element_fade_in transition_delay='0'] <p style="text-align: center;">[icon type='normal_icon' style='white' icon='airplane_transparent' border_color='#0079ff' background_color='#0079ff' link='' target='']</p> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='20' down='20']</p> <h5 style="text-align: center;"><span style="color: #0079ff;">Inovative Design</span></h5> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='10' down='10']</p> <p style="text-align: center;">Ut possit patrioque prodesset est, vivendu m concludatur que conclusionemque.</p> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='5' down='5']</p> <p style="text-align: left;">[/element_fade_in]</p> [/four_col_col1] [four_col_col2] [element_fade_in transition_delay='0.4'] <p style="text-align: center;">[icon type='normal_icon' style='white' icon='shopping_cart_transparent' border_color='#e23ab1' background_color='#e23ab1' link='' target='']</p> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='20' down='20']</p> <h5 style="text-align: center;"><span style="color: #e23ab1;">Buy Best Theme</span></h5> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='10' down='10']</p> <p style="text-align: center;">Ut possit patrioque prodesset est, vivendu m concludatur que conclusionemque.</p> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='5' down='5']</p> <p style="text-align: left;">[/element_fade_in]</p> [/four_col_col2] [four_col_col3] [element_fade_in transition_delay='0.8'] <p style="text-align: center;">[icon type='normal_icon' style='white' icon='coffee_transparent' border_color='#f26100' background_color='#f26100' link='' target='']</p> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='20' down='20']</p> <h5 style="text-align: center;"><span style="color: #f26100;">Responsive Design</span></h5> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='10' down='10']</p> <p style="text-align: center;">Ut possit patrioque prodesset est, vivendu m concludatur que conclusionemque.</p> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='5' down='5']</p> <p style="text-align: left;">[/element_fade_in]</p> [/four_col_col3] [four_col_col4] [element_fade_in transition_delay='1.2'] <p style="text-align: center;">[icon type='normal_icon' style='white' icon='rocket_transparent' border_color='#93b711' background_color='#93b711' link='' target='']</p> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='20' down='20']</p> <h5 style="text-align: center;"><span style="color: #93b711;">Unlimited Options</span></h5> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='10' down='10']</p> <p style="text-align: center;">Ut possit patrioque prodesset est, vivendu m concludatur que conclusionemque.</p> <p style="text-align: center;">[separator type='transparent' color='' thickness='' up='5' down='5']</p> <p style="text-align: left;">[/element_fade_in]</p> [/four_col_col4]
Hi, I can’t find a way to add those social icons in top header. Where are there? Is a widget?
Hi,
you should add them in Appearance > Widgets as we did it here:
https://www.diigo.com/item/image/3wog7/42i1Best Regards
Qode
Hello again,
One more question. is it possible to activate comments for pages, not only posts ?
Hi,
This can be easily done in the code
You can submit ticket to http://qode.ticksy.com/ and our support stuff will help you 
Best Regards
Qode
Hi. Great theme, but like others I’m finding poor scrolling performance. You mentioned to one guy: “On our demo web site we enabled smooth scroll plugin. There is also option to disable it and use browser scroller.” Is there a way you can do this, so I can check the performance on desktop\tablet\mobile before purchase?
That was quick! The good news is I’m hovering over the buy button, the bad news is that the test site above still has very bad scrolling on an iPad Mini & Galaxy Note 10.1. I think it’s because of the amount of javaScript animations as you scroll down. Can you disable this so I can test again? I’m really keen for a template that works on all hardware. I’m using Chrome to test.
Hi,
We have only iPad4 and it’s working good there, but maybe it’s not working good on older iPads or iPad mini. We will try to find iPad mini for testing.
Best Regards
Qode
That sounds like it may take some time, can you not disable the JavaScript animations, and host it under http://test.qodeinteractive.com/satellite-static/ I just need to know that it can be fixed, and could do with deciding ASAP? Sorry to appear pushy.
Hi,
That can be easily be disabled while you build the page. Those are all shortcodes to animate elements. Try to load this page, it’s without those shortcodes:
http://test.qodeinteractive.com/satellite/our-team/Best Regards
Qode
You’ve convinced me. Thanks for answering so quick. This template seems a very clever bit of coding, with its use of shortcodes etc. What size is your company, my concern is the quality of technical support in the future? No. of employees, years of trading, etc. (I bet few people are this paranoid
)
Hi,
We are team of 13 people right now
We are building this team of last 3 years. I am web developer from 1997, so there is lot of experience in this team 
Best Regards
Qode
Many thanks. Keep up the good work.
Do you know when\if you’ll optimise the template to scroll smoothly on iPad Mini and cheaper Android devices?
Hi,
Can you explain a little bit better your experience on iPad Mini when you visit this page:
http://test.qodeinteractive.com/satellite/our-team/Best Regards
Qode
I tested this page using an iPad Mini & Samsung Note 10.1, both using up-to-date versions of Chrome browser. This is what I found:
Test #1 – Pressing on the screen and dragging up & down without lifting the finger: [iPad] No scroll, just judder up & judder down [Note] 100% fluid
Test #2 – Swipe up, then down: [iPad] 200ms delay before juddering up & down, ending with a small amount of scrolling until stop [Note] 100ms delay before scrolling, then 100% fluid
Conclusions: 1. The dynamic resizing of the menu header causes the delays and judder 2. The threading model on Android will delay execution of the header resize until after the scroll, but the iPad will try and do both together.
I compared this with another template (http://demo.udthemes.com/encore/wordpress/app this would be the one I’d have to chose if the judder can’t be fixed) and it was always 100% fluid, even with the parallax effect.
I hope this helps. If you need any further information, I’ll be happy to help.
Thank you very much for your notes
I’ve just assigned this to our lead front-end developer and he will review it. I plan to purchase iPad mini in about 10 days, so we have one for testing 
Look forward to seeing the result. Would you mind posting a response here when it’s live? I’m holding out for this template 
Hi,
Here is reply from our lead front-end developer 
Both issues (juddering) are because of the scroll event on touch devices. iPad stops all events while scrolling, so when scroll stops all events that were occured during scroll are showing then, that’s why juddering is there. On Android devices is a little bit better, since Android devices don’t prevent all events during scroll, but still this is not yet fluid such on PC-s.
Example mentioned above works without juddering because parallax is turned off (probably for all touch devices, tested on iPad4 and Nexus4), but this could be achieved with Satellite7 theme also, by turning off parallax for touch devices in Qode Options -> Parallax section.
Also, we have set test.qodeinteractive.com/satellite to work properly on touch devices so you can test it. Previous version on test server was not updated and reset (since users can access admin and change settings).
Best Regards
Qode
There’s definitely an improvement on both test devices.
There’s still minor delays, 50 – 100 ms before swiping actually scrolls the page, especially if you do many small swipes up & down. This may be because Chrome hides its tabs and toolbar when you scroll down, giving the webpage the full screen height, but which adds to the rendering overhead.
Therefore, I’ve tried the same tests as before using Safari and Androids’ default browser, both with noticeably less delays.
I believe these final delays are due to: 1. The dynamic resizing of the header 2. The easing animation of e.g. the iPhones in the “Product Presentation” section
With point 2 above, if you scroll down “without” pausing for 1 – 2 seconds, you see blank spaces where the animation hasn’t shown the images e.g. the iPhones. Dsiabling these animations on these devices could be a quick win.
Hi,
Thank you again for your notes. We added 2) to our to-do list and it will get completed in coming days. We are tied up today and tomorrow, but we will do our best to complete it till end of the week 
Best Regards
Qode
Look forward to it. Do you think you’ll look into 1) ? Maybe make a config option to enable\disable header resize on scroll? Maybe make it always small on these devices? From my testing, this issue appears to be top of the list for me.
Yes. We just discussed 1) We will add new section in configuration for Touch Devices Configuration where those features can be turned ON/OFF 
Fantastic 
We hope to have update ready by Friday 
I’m not sure which timezone you’re in (I am GMT now 11:11pm), but if you let me know when it’s live, I can give you feedback immediately. You may need to auto disable the header resizing or point me in the direction of the templates config page. Either way, role on Friday.
We are on Central European timezone
(it’s 12:17 here) That’s fantastic, as soon it’s live we can give you access to test it
Thank you very much 
I hope you don’t mind me asking, did you get those changes done? My tablets are at the ready 
Hi,
Unfortunately not yet, but it’s still in our to-do list. Our front-end developer is stuck with other task and that’s affecting our schedule. I hope he can complete this later this week. Thanks for understanding 
Best Regards
Qode
Look forward to it. In the meantime, do you offer this template as a normal HTML template, not a WordPress template?
Unfortunately, we don’t have html template available for any of our themes.
We’re you able to make those improvements? I have an iPad Mini 2 now, so I can give you feedback on this also. Fingers crossed.
Hi,
smooth scroll is disabled by default on iOS devices, so you can test it with your iPad Mini 2.
Best Regards
Qode
The issues I described before, still exist on the iPad Mini 1, iPad Mini 2, & Galaxy Note 10.1. Will you be making the changes discussed earlier?
Hi,
we just purchased iPad Mini and we will work on this next week. Thanks for your patience.
Best Regards
Qode
Hi
Did you make any of these changes in the end?
Regards
Adam
Hi,
sorry, we were really busy and didn’t found time to work on this. We will find the time to work on this next week. Thanks for your patience.
Best Regards
Qode
Hi,
I get the feeling you probably won’t do anything about these issues, is this right?
Thanks
Adam
Hi Adam,
We got iPad mini retina. We will take a look this week.
Best Regards
Qode
Hello,
I am really enjoying using your theme ! Thanks a lot ! Is there any way i could get an hold on your psd files. More specifically, you psd file for one of your illustration : your Sat 7 on iphone ios 7 mockup. The one appearing in your slider. I would love to custom it wether it is possible.
Thanks
Hi,
We can provide link to download PSD files if you email this request to support@qodeinteractive.com 
Best Regards
Qode
Hi
What a size of slider Width and height to fit.
Hi,
Our slider images are 1,920px × 600px, but you can put height you want.
Best Regards
Qode
Hello
I just installed your theme on s demo site: www.macaohelicopter.com
I just don’t get how to replicate what you have created as the preview example.
I have importer the WP demo file + slider files but its not working like your site.
Can you please assist because there are so many elements to handle…
Also, what is the “satellite-child” folder is for and how to use it?
Thanks
Hi,
Did you set your menu to be Top Navigation in Menu Locations?
Also, you need to choose your home page in Settings > Reading.
Satellite Child is child theme. Child theme should be used when you plan to make changed to the code and that way you can upgrade main theme without loosing custom changes.
Best Regards
Qode
Hi,
Theme looks awesome, congrats on sales.
How flexible is the theme in regards to making edits on the homepage? For example I want something like this at the bottom of the site for call to action… I’m referring to the quote, newsletter, contact at the bottom… http://avathemes.com/WP/Cuber/Does your theme allow easy customisations within the backend or is it html editing?
Hi,
Thank you very much 
Our theme is very flexible and you can build any layout you want using our shortcodes. You might just need to write html for newsletter signup form 
Best Regards
Qode
okay cool, thanks. & last question, is there a way to add a smaller bar at the top “top bar” similar to this theme here: http://themes.muffingroup.com/rocco/ with the email etc…
I’m after a call to action button “online booking” “online enquiry” like this site: http://www.laserclinics.com.au.
Hi,
Yes. You can test that from demo toolbar: Top Header option 
You can add any html to Header Top widget area, including buttons 
Best Regards
Qode
Okay cool, thanks.
1. Can posts to Facebook also be integrated to the site? i.e. if a blog post or gallery item is added, can this automatically be posted to Facebook? Or is it just the social icons that will allow you to ‘like’ or ‘post to Facebook’ if selected?
2. When phone numbers are added to the site i.e. “1300…” and they’re viewed on mobiles, is it possible to have the number active so that when you decide to click the number it will automatically ring through from the mobile?
Wait to hear from you, thanks.
Hi,
1. We didn’t implement such feature, but there are many plugins doing that
2. Yes. You can do that by adding html code around phone number 
Best Regards
Qode
Hi,
Thanks for your response, do you know of any plugins allowing #1 to be possible?
Thanks
Hi,
Unfortunately, I didn’t test any, but maybe someone else here can help?
Best Regards
Qode
Hi,
amazing theme!!! One pre-purchase question: can I add multiple image galleries? Either WP-native gallery or do you provide custom gallery style? If possible, could you provide me with a demo pic or link to a page where I could check it out?
Thanks,
Gabe
Hi,
Thank you 
We implemented gallery layout single portfolio view:
http://demo.qodeinteractive.com/satellite/portfolio_page/new-art-gallery/Can you use that for your web site? 
Best Regards
Qode
Hi, thanks for your reply! It’s not ideal, as I will need to have pages as a sort of gallery with many pictures! In your sample, I would need more columns and smaller thumbs. I added the WP-native gallery, it’s actually fine, is there a way to add a lightbox to the images?
Thanks!
Gabe
Hi Gabe,
I’ve just assigned this to one of our developers to research and come up with solution. He is very tied up right now, so I can’t commit to any deadline, but we will do our best 
Best Regards
Qode
Thanks, no problem, appreciate your efforts! Looking forward to hearing back from you!
I also posted a ticket in your support forum since my menu doesn’t show, maybe you could take a quick look there? www.meoartis.com
Thanks 
Hi Gabe,
What’s your ticket ID?
Best Regards
Qode
I can’t find it, maybe it didn’t get posted? I’ll send you a mail immediately! Thanks!
Can you please submit ticket again and give us ticket id and I will assign it to support stuff? 
Tada: Ticket #115686 Thanks a bunch!
Thank you
Just assigned it to support stuff.
Hi I have little problem with using portfolio on this Theme. Mainly concern about numbers of portfolio item in any categories- when I’m choosing “-1” in number of categories everything is OK, I mean the rest of categories are displaying fine, but when I choose sortable by f.e 8 per page in the rest of categories (without “all” category”) portofolio items are not displaying. How can I fix it? Do you need any data to go into dashboard and fix it? With Regards, Borbis
Hi,
Yes, please provide WP admin access via http://qode.ticksy.com/ and our support stuff will review you problem and help you 
Best Regards
Qode