39350 comments found.
dear tf-team, i am very happy with your work, but i have a question. i use wpbackery visual composer and it seems, that this plugin is not fully compatible with your theme. is it possible to integrate this plugin in your theme or to make it fully compatible?
thanks
Hey,
Thanks for the comments. Most likely our shortcodes use a different setup than VC is use to, so it would take customization to get that to work properly. However, we are building our own custom page builder that will be perfectly fit for Avada and our future themes, its being worked on now, but we cannot give out an ETA for when it will be done. But it is coming!
Also, make sure you are on v3.2 or higher, we added a shortcode generator that is a good in-between for the time being.
Thanks!
A visual page builder would be awesome solution for your theme. I heard you are working on this hard. Is it gonna be updated this year/next year?
Hi Jan,
Yes we are adding one to the theme as we’ve mentioned before, its currently being worked on but is a HUGE project, and it will release with 4.0. There is no set ETA for that yet, we are not comfortable with giving out that information. But I can absolutely assure you 100%, a page builder is coming to Avada and its already being worked on daily.
Sounds great, don’t let us wait too long. The clients love the Page Builder stuff because the don’t like to see them Shortcode Tags.
We are building it from the ground up, its our own custom page builder. It will be released once its ready, and you will know when its released as long as you get notified of theme updates on your downloads tab.
Hello.
Pelase could someone tell me how to make the sticky menu bar non-transparent on theme option number two? I find it hard to read with other text behind it.
thanks
Hey,
Right now there is not an option for transparency, but the good news is we are adding that option in our upcoming 3.2.2 release, in about 10 days.
Thanks!
sorry forgot to rate your theme, just gave it 5*

Thank you so much!
Hi,
We have traduced the .po files for other languages, but when we replace that files into the server folder, it doesn’t work. How we can resolve this problem??
Waiting for your kind reply, please accept our best regards
CreaitveImage srl.
Hey,
Have you also changed the wp-config file to the language you are using? See this section, http://theme-fusion.com/avada-doc/special-features/translation-rtl/
If the issue persists, please post this up on our support forum and our support team will take good care of you. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
we have done it but it doesn’t work. Help meeeee !!! Waiting for your kind reply, please accept our best regards
CreaitveImage srl.
Hi,
We have traduced the .po files for other languages, but when we replace that files into the server folder, it doesn’t work. How we can resolve this problem??
Waiting for your kind reply, please accept our best regards
CreaitveImage srl.
Hey,
Please see my post above, if you are still having issues with it, please signup and post up on our forum. Follow the steps above I listed out.
Thanks!
Hey…
is it possible to make a ankerLink in the Menu?
Thanks!
Hey,
Technically that can work as long as #anchor is used in menu and your content is setup right.
Hi,
I add links to pdf files on pages. When I try to click on it, a lightbox opens but cannot display my PDF. When I look at the link, I this : rel=”prettyPhoto[postimages]”
Is there a way to disable it ? Or a way to enable prettyphoto for PDFs ?
Regards,
Hey,
Unfortunately I’m pretty sure PrettyPhoto lightbox does not support PDF’s, you should convert it to a jpeg.
Hi, I purchased the template but I have a problem with the animation when viewed by internet explorer 8, the images in png not visualisan properly. this is the link of the page link: http://imagingsolutions.com.co/web/ I look forward to your prompt reply thank you very much
Hey,
Animations are not supported in IE8, so they are disabled, that is normal and expected behaviour. CSS3 animations are advanced and IE8 does not support even older types of standards.
If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and we will be with you promptly.
Click Here To Create A Forum Account & Get Free Support
Thank!
hey guys i have email you a question via your contact box it would be great if you can reply ,,,,thanks
Hey,
Demo content does not include our exact demo images, or all of the sliders. But it does include posts, pages, 2 layer sliders, 2 rev slides, 1 flex slider, 1 elastic slider, 1 theme fusion slider, some sidebars with widgets, theme options, etc. Really the only thing it does not include are all of the sliders and that is due to teh fact that we have dozens of them and most servers cannot import that much content. However, you can download the other sliders from our support forum, but they will not include images, but can be used for settings. Something else our demo content does not include are duplicate pages, for example we have over 35 portfolio pages on our demo showing users each configuration, that is not necessary for demo content because all they are is a different page template chosen, which takes one click. So we include the basic ones needed, then you can change the page template for your needs. THere are also a few other pages not included like all the feature pages, that is the exact same page with just different image and text on it for our demo, we only include one of those pages. So those are examples.
Thanks
Hello Everyone
All Support Is Handled On Our Forum, See Links Below.
Pre-Sales Questions Are Handled Here In The Comments
……………………………………………………………………………………………………………
Click Here To Create A Forum Account & Get Free Support
……………………………………………………………………………………………………………
Thank you, we look forward to serving you!
Hola
One of my client bought this theme and I am working on their web page
Please where is the page for the Columns Shortcodes¿ Don´t see it in the demo
Thx
Hey,
Column shortcodes are with all the other shortcodes, you can access them in the shortcode dropdown prior to 3.2, or use the new shortcode generator.
Additionally, you can view our shortcode docs here http://theme-fusion.com/knowledgebase/avada-shortcode-list/#columns
Hi there I see that Revolution Slider has an option regardig mobile visibility. I want to turn the slider off when viewed on a mobile device. When I set this in Revolution Slider it makes no difference to the slider embedded in my Avada theme.
Do you have a solution?
Many Thanks Kevin
Hey Kevin,
Those settings in the rev slider will not hide the entire slider. But we have built in our own option called a “fallback image”, You can insert a fallback image into the page via the page options box and that will show instead of the rev slider on mobile.
http://theme-fusion.com/knowledgebase/is-your-slider-not-responsive/If you have further questions or need assistance with that, signup and post on our support forum and our support team will take good care of you. Create a free account there, then create a new topic with your questions and we will be with you promptly.
Brilliant – Thank you – That did the trick. I should have asked sooner rather than spending hours trying to figure this out myself! LOL
Thanks for your awesome and prompt support
All the best – Kevin
No problem 
Glad we can help!
Hey y’all,
I am having a problem with the length of a testimonial causing styling errors and sometimes a rotating testimonial even though it is only a single testimonial.
I have logged into your support website but do not see a place where I can email or submit a ticket. That is quite confusing, if there is a place where I can do this please let me know. When I click the support tab it takes me to the login page again.
Hey Ohio Design 
Your current account does not show you purchased the theme, to get support, you have to signup at our support forum with your purchase code.
See this: http://theme-fusion.com/avada-doc/getting-started/free-forum-support/
Also, we are not able to reproduce that issue you describe so you may have a customization that is causing it, or a plugin conflict, or you may need to update your theme.
Signup at our forum with your Themeforest purchase code and we can take a look and help you out.
Thanks
I am interrested to buy your theme because it looks great. However, i am very concerned about the speed (refresh time) of this theme. I red some comments about speed issues. Also, even on this site the demo is very slow compared to others. It is realy a pain to navigate into this demo. What do you have to say about this?
Where are you seeing speed issues? Please check again, the theme is very quick, maybe you are viewing it in the iFrame, http://theme-fusion.com/avada/
If you’ve ever seen comments about speed, its user error or terrible hosting, and that happens with any theme.
Avada is not slow in the slightest, and is faster than most other themes.
95% Speed Grade …. http://gtmetrix.com/reports/theme-fusion.com/dp8gdXvP
Thank you for explainations. How should we know if we are viewing it in the iframe? I try a speed test with http://demo.theme-fusion.com and it seems much slower than the link you sent me.
Hey,
Why are you using that link, that is the one in the iFrame. Use the one I sent you earlier, which is http://theme-fusion.com/avada/
the iFrame is the top purchase bar with logo and cart icons.
Also, this link I give you below and before in the other message with test results is a live link, its not a screenshot or anything, its a live speed test result directly from GTMetrix.
http://gtmetrix.com/reports/theme-fusion.com/dp8gdXvPThank you
Welcome 
Hi Great theme
i dont have the dummy content xml file with the download please advise
thanks
Hey 
There is no longer need for XML files. We have a built in demo content importer, directly in theme options on the General tab. And its even better than XML files because its imports everything, not just pages and posts. It gives you pages, posts, sliders, widgets, sidebars, theme options and more.
Check it out! And here is the info from our docs, http://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/
Thanks!
Hi, Is there an easy way to get the title separator lines to show next to the heading like in the demo site? I found the separator shortcode but it puts it on another line. Cheers
Hey,
Yes you need to use the [title] shortcode, it has the lines already integrated. It only uses the double lines but you can use it with H1-H6 headings.
Thanks!
Hi, I want to use Avada to create a Chinese only website (not multi-lingual). Every word on every page should be Chinese. Is there any default English words on page that I can’t change it manually? Thank you.
Yes you can change the entire site to Chinese 
Wow, almost 1k sales in last week, congrats!
Thanks Sike
We were a bit surprised to see that ourselves, its very cool!
Love your work by the way!
Thanks!
Hello Everyone
All Support Is Handled On Our Forum, See Links Below.
Pre-Sales Questions Are Handled Here In The Comments
……………………………………………………………………………………………………………
Click Here To Create A Forum Account & Get Free Support
……………………………………………………………………………………………………………
Thank you, we look forward to serving you!
i have some questions
can a contact box be put where it says Blissful Layout Options, with name, email and comments
how long do u take to reply to support tickets when there is a problem what is your average and longest wait times
does the theme come with all the demo content that you display in the live demo
Hey,
Yes you can use the free Contact Form 7 plugin to insert a form shortcode anywhere on the page.
Our reply times vary between 4-24 hours. It depends on how busy things are, but we get to each and everyone. We have an entire staff that works our forum (4 staff members, plus myself and Muhammad who are the founders). We work vey hard on support and out it as a #1 priority.
Yes the theme comes with the demo content, however it does not come with the exact same images as those are licensed stock images. And we do include sample sliders in the demo content import, but not all of our sliders are included as there are many on our demo and the overall package would be too big. But we include 2 rev sliders, 2 layer sliders, 1 flex slider, 1 elastic slider, 1 themefusion slider. Everything you need to get started.
And if you do want our other demo sliders for layer and revolution slider, you can download them from our forum and import them individually.
You will really like our demo content, its all done via theme options with one button. Simply click the importer button and it gives you all the content, pages, posts, sliders, widgets, theme options, sidebars and more, its very nice.
Thanks!