586 comments found.
Where can I get the demo content to upload to the site/theme to play around with?
never mind, I somehow skipped that part in the documentation on the first read. Great Theme!
Hi,
Is it possible to just have the side menu and no menu at the top?
Regards
Hi,
yes it is, just don’t choose any menu for top menu position. Also you need to add some custom css to hide mobile menu opener on smaller widths.
Best Regards
Qode
Hi,
Great theme! But I have some questions… 
- Can you adjust the size of the parallax sections? - I it possible to create a video gallery? Is there an option to get video posted in the portfolio section? - The numbers on the counter can change every time you refresh the page? Or real live changing?
Thanks to answer the questions!
Grtz
Hi,
Thanks for your kind words 
Yes, you can adjust the height of the parallax section in the settings that each parallax section has.
Yes, you can create portfolio with only video items, and choose gallery type for it and it will render as video gallery.
Yes, there is an option to add unlimited number of videos to portfolio, both from Youtube and Vimeo.
Unfortunately no, counters are always initiated to the value that you entered in the shortcode, but it can count randomly which means that it won’t start from zero. Same applies for your question about live changing.
You’re welcome.
Best Regards
Qode
Is there any way we can control the height of the header and header-logo ( for header-logo : of course the overall size, not just the height) at various screen widths?
I do not wish to increase the header heignt on smaller screen sizes and wish to keep the logo image size with height of only 17px.
REASON: My logo is twice the with of river logo, so on smaller screen widths (especially those of the mobile phones), part of it is goes under the dropdown menu button which is not a good design)
SOS: The whole project may not go ahead just because of this problem, so kindly advise on how to manage this.
Hi,
there ins’t an option for this in our Qode options but it can be done using custom css to target specific widths. You can also choose to display your logo in the center of the header, on top of the main navigation.
Submit your ticket here http://qode.ticksy.com/ with the link to your site and we’ll help you there as soon as possible. Thanks
Best Regards
Qode
posted as support ticket
Hi,
support team replied to your ticket on our support forum.
Best Regards
Qode
Appreciate the quick help provided to the ticket raised. Problem solved, thanks a lot!
Hi,
you’re welcome. 
Best Regards
Qode
love your theme!
couple of prepuchase questions:
blog questions: 1) does it support infinite scroll? 2) how does it treat square photos, does it keep it as square? 3) how about long headlines – does it still retain the entire copy and not just one line?
thanks!
Hi,
1) no, it doesn’t have infinite scroll but there is Load More button that fetches another set of posts
2) yes, images are displayed in their original proporsions
3) and yes, titles are displayed in there entirety
You’re welcome 
Best Regards
Qode
Hi there,
Is there a dark version?
Hi,
unfortunately no, there isn’t a dark version of our theme.
Best Regards
Qode
Many pages on my site do not scroll unless I reload, I see this being an issue for visitors who have never been to the site…
Hi,
can you please submit your ticket to http://qode.ticksy.com/ and we’ll resolve this issue there? Thanks
Best Regards
Qode
Is there an easy way to change the color of the separator or divider line that appears under the title of a page? I am using a white text but the line remains black.
Thanks.
Hi,
paste this css to your Qode -> Custom css field:’
.separator, .separator.small { background-color: #ededed }
Best Regards
Qode
Hi!
Is it possible to to mix two shortcodes? I want to have two tabs, but also columns inside those tabs. Is that possible, or am I doing something wrong?
Hi,
yes it’s possible to next to or more shortcodes. Inside tab you can have almost every shortcode, including columns.
Best Regards
Qode
Can the http://demo.qodeinteractive.com/river/blog/masonry/ page come with this type of blog setup but with a right sidebar. I need the entries that size, but with the sidebar as well. Also, do you plan on integrating woocommerce anytime? And finally how about the mobile menu – can you program it to remove itself once a selection is made? It can be very long to scroll down once a selection is made just to view a page – and it unclear to the user whether a new page has been selected until you see the actual page, which is behind the menu. Thanks, and beautiful theme!
Hi,
yes, you can have masonry page with sidebar, just choose which sidebar you want to have on that page, using Choose Sidebar field in Qode Custom Fields section.
We’ll probably add WooCommerce support but we can’t say that for sure.
We’ve made desicion that menu stays open because of the anchor funcionality that we added, which allows user to quickly navigate to other part of the page. Sure that it can be enhanced and we will consider this improvement for our next update.
Thanks for your kind words.
Best Regards
Qode
I’m confused – I looked at it one more time on my mobile phone (Nexus), and the menu now closes after a choice is made. Did someone do something with this? I’m glad that it’s doing that now. But you said above that it’s not happening. Also, can menu on right in mobile be hidden? I don’t see why I would ever want that. Thanks.
One more thing – as you mentioned above, I’m glad a right sidebar can be chosen for masonry blog – I hope this does not change the format or size of the entries – I’m guessing that there will be 2 entries per row when a right sidebar is chosen here http://demo.qodeinteractive.com/river/blog/masonry/ – is that correct?
Hi,
sorry, it’s our mistake. Our development theme already fixed this. It will be available in our next update which is planned for this weekend. Menu on right can be hidden using custom css that target certain widths.
Yes, you are right, it will be two entries per row when a sidebar is chosen.
You’re welcome.
Best Regards
Qode
Hi Qode Would you kindly let me know if there is any way by which I can adjust the width of the columns?
I did see the provision to add class name and refer it in ‘your css file’ – but could not see where I could define and add that classname as there is a whole folder of the css containing several css and php files and subfolders too.
What is meant by ‘your css file’ ? I tried adding the following to the child theme css, as follows, but it does not work.
. classname { width: 100px;}
Hi,
Please submit your ticket to http://qode.ticksy.com/ and we’ll try to solve this issue.
Best Regards
Qode
congratulations for this theme. After works with “Central” i bought today this teme to be updated with your templates. Let’s start!!
Hi,
thanks for your kind words. It means a lot to us. 
Best Regards
Qode
Hi guys, Any progress on adding multiple images at once to portfolio?
Hi,
we are still developing ideas how to implement this feature in the best possible way.
Thanks for your patience.
Best Regards
Qode
I really love the theme I am thinking of buying it. One question – what exactly is the video background – file support, sizes, etc.
Hi,
You can see it on our demo site on home page. You can set video background on sections. Supported formats are webm,mp4 and ogv (HTML5 video). There is no limit in size, but you should keep it on minimum because of the page load and because video is looping.
Best Regards
Qode
I recently switched between River and another theme then back to River. Now my accordion text colors are messed up – they are blue and pink. How do I revert to the defaults for these elements? Thank you.
Hi,
We are guessing that there are probably some inline css applied to your content by other theme, and that css gives colors to your text. You should go to editor and switch from Visual to Text mode, and there you should manually remove this inline css.
You could past us a link so we could take a closer look or submit a ticket on http://qode.ticksy.com and give us temp acces to your admin so we could see what is going on.
Best Regards
Qdoe
Yeah, that’s what I thought also, but I skimmed through the code but wasn’t seeing something. Maybe I missed it. Here is a link: http://www.grainoak.com/faqs/
Let me know, thanks.
Hi,
the problem is with mail chimp plugin css, it overrides our styles for accordion text color.
Please submit your ticket to http://qode.ticksy.com/ and we’ll solve this issue.
Best Regards
Qode
Great, will do – thank you.
Hi,
you’re welcome.
Best Regards
Qode
Is there a way to center the content I have in the Header section above the navigation? I know there is the Left and Right Header Widgets but I’d rather have my context (text) centered instead of in one or the other. Thank you.
Hi,
Unfortunately it is not possible with via options. Maybe you can do something with custom css. If you like, you can submit a ticket on http://qode.ticksy.com and give us a link or temp access to your site there so we could help you with it.
Best Regards
Qode
Thanks!
How do you do nest two columns within a centered tab element? For example on the Common Elements Page of the Demo Site there is a centered 3 tab element then each tab has a single image on the left and text on the right. How do I do this? Thank you in advance.
Hi,
When you create tabs element you should choose “Horizontal Center” style for it. Inside the tab content you just insert row and choose two column layout:
http://screencast.com/t/xUefCzS90sBBest Regards
Qode
Obvious. I overlooked the row element inside the add elements. Thanks.
Hi, Customized colors are not kept on mobile version… Thanks for checking that. Great job !!
Hi,
What you mean by “colors are not kept on mobile”? Did you change something via Qode Options and checked that on mobile? If yes, did you clear cache on your mobile device after that?
Best Regards
Qode
Hi QODE. in this theme we have 600 fonts, can you give me list of Cyrillic fonts. Tnx.
Your costumer.
Hi,
Those are google fonts. You should check google fonts and see the list there.
Best Regards
Qode
Tnx
No problem 
Hi, I’ve just purchased the theme, but I have a question. When I go on Qode to upload a new image, for example a background, nothing happens. I can only see a black transparent window where I should upload the file. I click there but I cannot do anything. What should I do?
Hi,
Could you submit a ticket on http://qode.ticksy.com/ and give us a temp access so we could help you. Please describe a problem there too.
Best Regards
Qode
I can upload a picture from a page or article but on Qode is not possible, the uploader is not working. Any idea?
Could you submit a ticket on http://qode.ticksy.com/ and give us a temp access to your admin so we could help you. Please describe a problem there too.
I submitted it, thank you
Ok, we’ll take a look. Thank you.