1259 comments found.
Hi,
I’m just getting a blank screen whenever i try to activate the theme?
SOLVED – For some reason manually installing didn’t work – just got a blank page? But installing via WP worked ok – thanks
Great
Thanks for the update 
Hi,
I’m just getting a blank screen whenever i try to activate the theme?
Sorry – reply below (forgot to check email update)
No worries 
Very impressive theme. 2 questions: 1. does it display a wide slider? 2. can the color settings be fully customized without editing any codes? eg can i just have a plain white background?
Many thanks
Hi,
Thank you 
1. Yes, you have full width slider example on our demo:
http://demo.qodeinteractive.com/minimum/revolution-slider/2. Yes, our theme is fully customizable 
Best Regards
Qode
Hi there,
I am having serious issues with the speed of my site. It is running extremely slowly (7 secs for pages to come up). It is a very simple woo commerce site, with only a few images (all scaled) and about 6 products.
We have added a plugin for force increase the memory (Memory Bump) alone with Total Cache and Smushit. Can you suggest what switch on/off/install to increase the speed?
We also can’t get access to the php.ini file.
Could you please give any ideas as to why the site is running so slowly?
Hi,
I replied to same comment. Please reply back to that one.
Best Regards
Qode
Hey Amazing Qode Team! The site I created with your amesome minimum, the client now wants responsive (and I just downloaded your latest and updated to WP 3.8) how can I get the Menu bar to say Menu on mobile now http://juliecoyleartassociates.com/ (she was confused what to press ha) also the home page has extra empty space on mobile to the rt (also the laptop view text below slider doesn’t show on mobile, no idea why it isn’t…?) Am sure an easy fix with your guidance n BIG Thanks and Luv all your themes! -Sterling
Hey Sterling,
We can help you to say Menu on mobile nav by making custom change to theme. Please submit ticket to http://qode.ticksy.com and include WP admin access and all open issues and our support help you
I hope everything is good on your side and thank you for being our customer 
Best Regards
Qode
Is there a way to remove the sliding boxes that are part of the nav bar… maybe just turning them translucent?
Hi,
You can hide them by adding custom CSS to Custom CSS field in Qode options:
#magic, #magic2 {
display: none;
}
Best Regards
QOde
Regards
Hi,
featured images for portfolio in our demo are 460px wide. Images that are added as portfolio items are 940px wide. 
Best Regards
Qode
Hello,
The theme dont works on internet explorer? http://jomaga.com.br/site/Hi,
please submit ticket to http://qode.ticksy.com/ and our support stuff will help you with your issue.
We’ve tested our theme in all major browsers including IE and haven’t found any issue with it.
Best Regards
Qode
I have sent a question to support, please reply ASAP.
Hi,
please send us your ticket id so we can forward it to our support stuff 
Best Regards
Qode
Ticket was opened – but still not resolved, waiting and waiting for solution and reply
What’s your ticket id?
Ticket #134965
Hi there,
I am having serious issues with the speed of my site. It is running extremely slowly (7 secs for pages to come up). It is a very simple woo commerce site, with only a few images (all scaled) and about 6 products.
We have added a plugin for force increase the memory (Memory Bump) alone with Total Cache and Smushit. Can you suggest what switch on/off/install to increase the speed?
We also can’t get access to the php.ini file.
Could you please give any ideas as to why the site is running so slowly?
Hi there.. any chance of a reply?
Hi,
There are couple of ways to improve performance of the web site:
1. check if your hosting is good enough and maybe switch to better hosting
2. use CDN to serve all media files with cache plugin
3. enable gzip compression on your server.
Best Regards
Qode
Hi! My Featured Item on the Portfolio pictures are blurry. Could you please advise? Thanks
Hi,
you need to upload images that are at least 300×170. Your images are probably smaller than this and that’s why they appear as blurry. If you have any further issue with your portfolio images please submit your ticket to http://qode.ticksy.com/ with link to the page that you have problem on and our support stuff will help you.
Best Regards
Qode
Is there a way to have the footer widget area just one big widget from left to right? I noticed the theme only has a left and right.. I just want one that takes the full area..
Hi,
unfortunately, you can’t do that from our back-end. You need to edit several files to remove one widget area from footer. Please submit ticket to http://qode.ticksy.com/ and are support team will help you with this.
Best Regards
Qode
Hello,
First, my english is not the best, but i will try to explain my problem. I downloaded the minimum theme a couple of days ago. But, installed, i miss the framework an other things like the “show import / export” link on the revolution slider. Could it be that i have make some mistakes during the installation?
Thanks for your help. Kind regards. Sebastien
Hi,
show import / export option is shown only page where you are editing global settings for revolution slider. Are you on the page shown on screenshot?
http://screencast.com/t/KklxcMvw9kW3Best Regards
Qode
Whats the best best to update to a new version without losing any of the old settings?
I was hoping you guys would soon come up with a nice way to share projects via social media that feels integrated stylewise in the theme. It’s such an important aspect of portfolios and would be an effort many of us buyers would certainly really appreciate. Is that still in the planning ?
Hi,
you have detailed instructions on how to update our theme on support page here on Theme Forest.
Unfortunately, we don’t have share functionality on portfolio in our plans at this moment.
Best Regards
Qode
Hi, just loved ur theme.
My company logo is square in shape, can it be fitted in the space provided.
Does it works on wordpress 3.7.1??
And also Can I have banner images on most of the pages, as I need to show of some posters.
Hi,
Regarding logo, yes, you can fit any logo since you can set height of header by yourself.
Regarding WP, we didn’t updated it yet, but as far as we know, there should not be problems.
Regarding banners, you could put banners in sidebar and show them on pages.
Best Regards
Qode
Thanks.. Great Help..!!
I wanted the top banner image, i guess it possible with visual composer also, if i set an image, at the top of the page…?? Sidebar option is quite tricky, as I may not want it in every page.
Are u sure it would work effectively with Wordpress 3.7 or 3.7.1?? Then I shall Buy the theme.
Can I have search showing at homepage,instead of that contact details at the top?
Hi,
yes, you can set an image at the top of the page and it can work as banner.
As far as we know there should be no problems with the latest version of WordPress.
Yes, you can have search or any other widget because it is widget area.
Best Regards
Qode
Thank you so much…!!
You’re welcome 
Hi there!
I’m mighty impressed by your theme. Could you tell me: Does it support .flv videos? I would need to use some .flv videos in the portfolio but I only see Vimeo and YouTube examples.
Let me know if possible … and if possible, how I would embed them.
Thanks!
Hi,
unfortunately you can’t embed .flv videos. You can only add videos from Youtube and Vimeo.
You’re welcome.
Best Regards
Qode
Thank you for your reply. Bummer, though, about .flv videos … I think it’s the dealbreaker for me on this theme. Do you know if a plugin might work toward embedding .flv videos in your theme? or maybe recommend one?
Hi,
Well this would require a changing of templates, since video is rendered on predefined place. Content of post itself is rendered bellow “About” title, so maybe there you could import flv videos via some plugin.
Best Regards
Qode
Thanks, Qode!
A number of themes have shortcodes or portfolio templating for self-hosted videos like .flv files. Is there any chance you might put out a revision that would include that capability? It’s a huge selling point for me!
Ben
Hi,
We will consider it. Thanks for note.
Best Regards
Qode
Post a reply here if you do it and I’ll snatch up your theme!
Ben
Ok 
Hi Qode,
Just a note that indeed I’m interested in your theme should it get updated to accommodate for .flv files in the portfolio and elsewhere (shortcode, etc.).
If such a modification is out before Christmas, that would truly be awesome.
No need to reply. Still hoping.
Ben
Any chance you might issue an update that supports FLV files? Christmas is coming, and I have some time to rebuild my site with your theme! 
Hi,
Unfortunately, we don’t plan to add flash to our themes for many reasons. Sorry for that.
Best Regards
Qode
No problem; FLV files are one type of self-hosted video I use on my site. Which is the more general request… Any chance to make this theme workable with videos NOT on YouTube or Vimeo? i.e., Can you update your theme to work with self-hosted videos? Other themes have the capability and it’s a huge determiner on whether I can buy a theme. Yours is still tops for me but without self-hosted video options (MOV files, etc), I just can’t buy.
Hi,
Why don’t you just add your own html code in order to add any type of video you want. I understand that this is requirement for you, but I want to be honest and not give false promises. Currently, we are very busy and also Christmas and New Year are coming and most of our team will not work those days, which will make us behind the schedule. We just can’t work on any new requests at this moment. Sorry for that.
Best Regards
Qode
Thank you for the recommendation. Not knowing how videos are inserted into portfolios or as featured items in posts in the backend of your theme, I’m unsure that’s something I’m capable of doing. For now, I’ll just wait and see. Congrats on the new Elision theme!
Thanks a lot
Let us know how it goes 
Qode,
I continue to take an enthusiastic interest in your theme, but how videos are handled are keeping me from purchasing.
Perhaps you could help me understand how Vimeo and YouTube videos are inserted into posts and portfolio entries in your theme.
Are they inserted merely by my adding the html embed code (iframe, etc.) into field or box on the Add Post or Add Portfolio page in the Dashboard? Or does the theme require the video’s unique identifier and display the video? Or does the theme require the URL of the video and display the video?
I ask because if it’s merely a matter of my adding an html embed code into a field or box, it seems easy enough for me to have the theme display almost any video (flv included) - and I may be able to make a purchase. However, if the theme only can take the URL of the video (or its unique identifier), I’m guessing there is “magic” in the theme that then translates that information to display the video - and it would be above my abilities to tweak to make work for other video like flv files.
Hopefully you can fill me in how videos are added to posts or portfolio entries in your theme. Thank you very much for your time and patience.
Ben
Hi,
If you want to add a video to portfolio item, there is a filed created for video ID and video type (youtube or vimeo). You just enter a video ID, choose type, and it is automatically embaded via iframe on page.
As for the ordinary posts, it has no such filed, since by design, videos are not put in ordinary posts, only in portfolios. You could put video in posts, but by adding whole iframe.
Best Regards
Qode
Hi Qode,
Thank you very much again for your patient (and informative!) reply.
Thank you for clarifying that posts can’t have featured videos (which is partially what I was referring to).
As for limiting portfolios to YouTube or Vimeo videos only, sadly I’m afraid that prevents me from being about to purchase your theme. I have a number of videos I can’t put on YouTube or Vimeo so I need to self-host them, and without a self-hosting option (for example, an option to insert an html embed code for an flv or mov file), I wouldn’t be able to work within your theme.
I am very impressed with your theme, and it’s heartbreaking to find a major trait it has that prevents me from purchasing. If you do issue an upgrade to the theme with self-hosting video options - in the portfolio especially but in the blog post as a featured video too - you may convert me into a buyer. I hope you’ll reply to this thread if you do issue such an update.
Cheers for now, Ben
Hi,
Sorry to hear that this theme don’t fit your needs. If we upgrade this in future we will replay.
Best Regards
Qode
hi~ i want to know how i can make social box in bottom of homepage
is it plugin? or is it your theme option?
thank you
Hi,
that is our social icons shortcode that you can use anywhere on your page, including any widget area.
You’re welcome.
Best Regards
Qode
Hi How can I use two different portfolio styles in one website? Thanks
Hi,
do you mean different portfolio style for portfolio list or single portfolio item?
Best Regards
Qode
Hi,
Can you advise where I can make the top bar menu the full width of the parallax on the homepage please?
Also can you advise how I can display the social media icons above the menu without the highlighted menu below overlapping and covering them
Thanks
Hi,
Could you be more specific about “make the top bar menu the full width of the parallax”. This theme doesn’t have full width template.
Regarding social icons, you probably checked in widget to render P tags, and that’s why your content is little low (because of P margins). You could either uncheck automatic renderig of P tag or add custom css to disable this margin, like:
header .right p{
margin: 0px;
}
Best Regards
Qode
the custom css didn’t work however i have changed the pixel height of the bar.
for the menu bar the last item (our offices & linked in icon) I want it to be aligned with the right edge of the parallax image. Not indented. Is this possible?
Hi,
Could you provide us a link so we could take a look? Or open a ticket on http://qode.ticksy.com/ ?
Best Regards
Qode
The link is www.meaholdings.com
Hi,
We see that you managed to solve problem with social icons.
As for the parallax, you can’t make header wider. Parallax is wider by design, but you could put this to make it in grid:
.parallax {
margin: 0 0 27px;
}
Best Regards
Qode
Guys, I love your theme, it’s really excellent. BUT there is definitely problems with the way support tickets are handled. Has or IS your management team looking into a potential solution? or is this going to continue as is?
I don’t understand why you guys continue to answer post purchase technical questions here? It’s not a searchable database and is likely a reason why support is inconsistent.
Hi,
We are trying to please every our customer. Some customers are not familiar with ticketing system and that’s why they are asking questions here and we are helping them here. We always pointing out that everyone should report a ticket on http://qode.ticksy.com
We understand your attitude, but we are doing our best to answer on all tickets. Do you have your particular ticket that is not answered?
Best Regards
Qode
These same two tickets I posted here three days ago (see above) – #117202, #120658
Hi,
We will take a look.
Best Regards
Qode
Problem solved. thank you.