140 comments found.
Hello,
After upgrade to WP 3.8, I am getting couple of issues.
1) Google Map on contact page does not show up 2) Header setting are all lost 3) Menu does on stick on top 4) on home page can’t see portfolio images, though I can see in backend.
I have also emailed you. Awaiting your reply.
Thanks
Hello mate, please check your mail.
Thanks for your great work!
QUESTION:
How do I remove the hover on a portfolio item. I want when a user hover over just for them to be able to click and go straight to the item. I don’t want the computer icon and folder icon to show up.
Thanks!
Thanks for your kind words mate,
It is possible, but it requires customization in back-end code, please send us an email via our profile page so i can help you.
Ok just emailed 
Thank you!
We will answer you soon.
Ok sent you the ftp info!
We will answer you soon.
Thanks for your email back! You guys rock and I appreciate your wonderful help!
You’re very welcome mate, remember not to update your shortcode.php file anymore.
I’ve noticed that when a) I minimize the screen on my computer and b) access the site on my iPhone / iPad.. the navigation bar becomes minimized to the horizontal lines, this is not clickable – I’m certain this should be clickable and allow me an option to choose which one of my pages I would like to visit.. Is there a solution?
Please send us your website URL and WP login information using our profile page so i can check the issue.
Fantastic theme with attentive and quick responding support.
Thank you very much dear alexsilow, it’s an honor that you like our theme and support
Hi
On the portfolio page the filter navigation buttons aren’t working. How can this be fixed?
Thanks
Hello mate, please send me your website URL and WordPress login information using our profile page so i can investigate the issue.
Hi,
Tabs are not working for me, please can you check this. I need one more information, I have to add tables .. and I amnot finding any where either on documentation or demo
thanks
Hello mate, please send us your website URL and WP login information using our profile page so i can check the issue.
I am not able to find any contact option on your profile page
We have received your mail, check your mailbox.
Hello really like the look and feel of your theme and recently purchased. Two questions, 1) do you offer customized development for a fee? 2) How do i remove the line below the navigation bar, change the margins to have more of a full screen feel on the homepage (Like your live example) and other pages?
Hello mate, thank you very much for purchasing our theme and your kind words. 1) It depends on customization, please send us an email using our profile page and we will discuss this. Guess you are talking about the box shadow, open “style.css” in your theme root directory and go to line 911, locate ”.header-default” and remove box shadow attribute from it. for more information send us an email.
Is there any way to change the font color for the parallax title and subtitle?
Send us and email using our profile page and i will guide you.
Hello, I’m having problems to reproduce the demo. Nothing is working for me on WP 3.7.1
Links are not working, Portfolio | Masonry 4 Columns either.
Plz help
Hello mate, please send us your website URL and WP login information using our profile page, so we can help you.
Thank you for your reply, I sent you a email from your profile page with the access data to my WP site.
We will answer your mail in next 24 hours.
Thank you, I will be waiting.
You’re welcome, check your mail please.
“Main” LayerSlider slider is not finding. Sliders are only 19ea ( it includes a layerslider sample sliders 6ea) Can I give the export ‘main’ slider? plz
jerome@chipsen.comthank you.
have sliders is 1. Quote Slider(Psd included) 2. 3D Effect Slider 3. Carousel Effect Slider 4. ios 7 Slider (Psd included) 5. Banner Slider 6. Landing Page slider 7. Product Slider(Psd Included) 8. Thumbnail Photo Slider 9. Showcase Slider 10. Photo & Title Slider 11. Artist mention 12. Clean Slider – With Place Holder (Psd included) 13. Photography Slider 14. Sample video gallery slider 15. Sample content slider 16. Carousel demo 17. Sample full width slider 18. Sample slider with 3D transitions 19. Sample slider with 2D transitions
Check your mail please.
Where is this slider of demo page?
http://themeforest.net/item/smart7-multipurpose-responsive-theme/full_screen_preview/5960027i want it
I already know that layerslider templates forder. But I want to see your main page’s demo slider.
If you are talking about the iPhone slideshow with icons landing on it’s screen it’s name is “Main”, last one in slideshows list.
Hi,I’m using version 1.0.2, should I download the update from here?
Hey mate, you can read the changelog at the bottom of http://themeforest.net/item/smart7-multipurpose-responsive-theme/discussion/5960027 and see if you need to update or not.
My menu is displaying ‘behind’ in the parallax dummy page, I downloaded the 1.0.4 version because I was having this issue with 1.0.2 but I’m still having it.
Please send us your website URL and WP login information so we can check out the issue.
The URL is http://cadenaeditora.com/home-parallax/ as for my login info, please provide me with an email or PM option.
Go to “admin dashboard > plugins”, search for jquery updater plugin and install and activate it. If it didn’t help, send me your website URL and login information to pxflow@gmail.com
Solved, thanks.
You’re welcome.
I like this theme but wish to show some product on my site – not ecommerce, but just to show and have documentation per product available. Can I customize this theme to have a PRODUCT section with a side nav? Thanks.
Thank you mate, you can simply use portfolio section as product section.
Do you have an estimated date for the theme update for WP3.8 will be released.?
Dear 99Entertainment
The theme works fine with WP 3.8 if you remove the contact form 7 version 3.6 and install version 3.5.4 but we are working on update for that too
ok. thanks. I just wantedd to make sure if i were to upgrade that there wouldnt be any issues because my hosting provider updates wordpress every time theres a new version. THANKS
Our theme has no issue with new WordPress versions, if we found any issue with new versions of WordPress we update our themes ASAP.
The support board won’t let me register and says I’m using a bad code and I copy and pasted it and says I need to talk to a board member and It won’t let me unless I register. Help
Please do as instructed here: http://support.pixflow.net/purchase_code.png
if you still had any problem send us an email using our profile page.
Hi Pixflow,
We have updated to wordpress 3.8 & now nothing is working fine. Can you help please. Google map on contact page is also not showing, navigation going below slider & slider is no more responsive.
Please help ASAP
Hello mate, All you have to do is to use the older version of contact form 7, please send us an email or join our support forum and we will help you.
Do you know when you will release the WP 3.8 update?
We have found the solution and there’s no need to update our theme, please download the contact form 7 from here: http://www.fileswap.com/dl/KKbZRYnSpM/
replace it one your contact form 7 in “wp-content > plugins”, install jQuery Updater Plugin using your admin dashboard > plugin and the issue will be fixed.
I have purchased the product?Php source was found to be? The template supports asp.net development do, whether to provide static Html templates
Thank you for purchasing our theme mate, i didn’t exactly get your question, please explain.
I don’t know how to download and use
In themeforest click on download tab and download the package, you can follow the rest of installation in manual provided with download package.
I’m not using WordPress to build my site, because my server doesn’t support PHP language, I need to be hosted on IIS, so availability of HTML files
This is a WordPress theme, You can’t use the HTML. You can install PHP on IIS mate.
Gorgeous theme but oh-so bland headers! Do you plan on giving different header options anytime soon?
Thank you mate, if you mean the header which includes logo and menu, no it will stay the same. But if you mean the header that comes between logo and page content, you can already give it an image background with custom text and custom color, or you can use a thin layer slider on top of your page content.
Has this been tested with WP 3.8?
Yes, it has some issues with wp 3.8, we suggest you to wait for our update before updating to 3.8 .
