1259 comments found.
Hi how to set up social icons what is the code. Thank you
Hey,
You should drag Text widget to Footer Right widget and enter social shortcode to it:
[social_icons style="black"]twitter, http://twitter.com, facebook, https://www.facebook.com,youtube,http://www.youtube.com/,vimeo,http://www.viemo.com[/social_icons] Follow us on social media
Qode
Hi there!
we installed mailpoet plugin for managing newsletters but during the installation we got an error.
Do you know of any incompatibility or alternative?
Thanks in advance
Regards, David
Hey David,
Unfortunately, we didn’t have chance to test that plugin. We can try to debug it. Please submit ticket to http://qode.ticksy.com/.
Qode
Hi Qode,
I added a reply to my ticket #142665
Can you have a look at it?
Patrick
Hey Patrick,
Just assigned it to support stuff 
Qode
Hello I submitted a ticket a few days ago, but I never got a response. I would appreciate some support as soon as possible.
Thank you.
I didn’t save the ticket id and I’m not sure where to go to get it.
Hey,
Can you share url to ticket?
Qode
Here is is – Ticket #156375
Ticket #156375
Thanks
Just assigned it to support stuff 
Hello
I submitted a reply so I am reposting the ticket number here again, just in case it’s necessary in order to get follow up since the issues weren’t resolved. – Ticket #156375
Great
Thank you
Just assigned it to support stuff 
still not resolved – #156375
Just assigned it back 
Thank you!
You are welcome 
Hello, problems are still persisting
Ticket #156375
Thanks. Just assigned your ticket to support stuff 
Still problems
Ticket #156375 …
Also had the theme options layout changed? it is really confusing and I find that the previous layout was much easier and simpler to navigate.
Also for the social media plug in, is there one for Google+, LinkedIn…?
Hey,
Just re-assigned your ticket to support stuff again 
Unfortunately, we didn’t implement social share for those networks, sorry for that. You should try to use some plugin.
Qode
I am still having issues with the site.. please reassign again … thank you. Ticket #156375
Hi,
We just assign this to our support stuff and they will answer asap.
Best Regards
Qode
Hi, I do have the same problem as “myDesignGraphics” with the Pagination 1 & 2. On the Blog, page one, the right/next arrow doesn’t work. Is there a solution for this, please? A fix with the next update? Working locally so no WP admin access.
Thanks, John
Hey John,
Yes, we plan to make fixes, but we need to hire more people and we are working hard on that. So, for now, just log this bug to http://qode.ticksy.com/ and let’s keep ticket open from time to time 
Qode
Thanks. Opened Ticket #158391
Thank you
Just assigned it to support stuff.
Hi Guys. Awesome theme as usual. Is there a Shortcode for the Google maps on the contact page or do I enter it manually?
Thanks
Nevermind I figured it out. Great theme!!
Thanks for the update 
Hi, The template is running really well on Mozilla and Chrome but seems to have a lot of problems under Internet Explorer 11. Is there a solution for this, please? Thanks.
Hi,
Can you please post details of the problem here http://qode.ticksy.com/ and post ticket ID?
Qode
Hello,
Great theme!
Maybe just a small bug… On the Pagination 1 & 2, it doesn’t seem to recognize that it’s already on page 1 so the right arrow doesn’t work, only on page 1.
I’ve disabled all plugins & still no luck. You may take a look: http://fractal.mydesigngraphics.com/news-eventsThanks for your work, Vic
Hey,
Thanks a lot 
We can review the problem on your end if you submit ticket to http://qode.ticksy.com/ and include WP admin access.
Qode
Ticket submitted… Thanks!
Thanks
What’s your ticket ID?
Ticket #157791
Thanks. Just assigned it to support stuff.
Hello,
Thanks for sending me to open a ticket but it’s been a little over 2 weeks since they responded. Is there any progress?
Thanks, Vic
Hey,
I will personally take a look at your ticket and reply. Will check with support why it’s not answered. Sorry for that.
Qode
It took 25 DAYS for them to answer my ticket. But they make BEAUTIFUL THEMES, it’s great work. Just don’t expect support.
Hi,
I am sorry for delay in response. We are hiring more support stuff and trying to fix problem with lot of tickets we have to handle.
Qode
It just had to be said. But you guys have the best themes! Amazing, must buy!
Thanks a lot
We are working hard to get our support good as our themes are 
Hi,
On the list of possible updates could you add this effect to the parallax scrolling element of the theme..
If you have a mouse with a scroll wheel it kind of buffers the scrolling effect so that kind of eases the movement in and out really smoothly…
You can see the effect here – http://www.ovoenergy.com/
Thanks!
Hi,
We are generally working on improving parallax module, but as this theme is built without Visual Composer we are using in newest themes, it’s hard to say if update can be applied to this theme. I hope we can find solution there.
Qode
Ah ok – thankyou
You are welcome 
Hi there,
I was wondering how I could expand on my footer are e.g.http://www.roarkrevival.com/pages/artifacts (the footer from this website).
Is this possible? If so, how would I do this.
Thanks in advance!
Ray
Hey,
Can you please post this question here http://qode.ticksy.com/ and give me ticket ID so I can assign it to other developer who is not here right now?
Qode
I am very happy with this theme and very satisfied with the available support. I had so many customizing requests and they helped and fulfilled them all in such a short period of time, I can recommend this without any single exception!
Hi,
thanks for your nice comment. We are happy that you like our theme and that you are satisfied.
Thanks once again
Best Regards
Qode
Hi,
I am having issue getting page transitions to work properly on some pages.
If i set the FADE transition effect in general QODE settings and on the page settings itself – on some pages it still does not work… the page still slides down from the top regardless.
I’ve tried clering my cache etc to see if this was an issue – any ideas?
Thanks!
I’ve made sure “Post name” in permalinks settings is on 
Hi,
please submit ticket to http://qode.ticksy.com/ with link to your site and admin access and our support stuff will take a closer look at your issue 
Best Regards
Qode
Thankyou to you and your team for support – it’s greatly appreciated.
Ticket #155912
Thanks. Just assigned it to other developer.
Thanks – I don’t want to kill the sliding functionality completely, only when it is not needed (i.e: on 3 slides as they just revolve on themselves).
Thanks for clarification. Just sent reminder to support stuff to take a look and reply to your ticket first thing tomorrow AM (as it’s Sunday here).
Thanks – your support staff solved it.

You are welcome 
Hi,
I’m using a plugin with the theme – the plugin is “WordPress Hover Image & Content Tooltip Plugin”
The plugin displays a tooltip that hovers over an image or text. It is inserted as a shortcode where required.
The plugin works but only after manually reloading the page. So if you go to the page with the tool tip via the navigation menu it will not work.. but will do after a page reload.
I have read (about other plugins) that this may be because the reload forces the relevant Javascript to load whereas navigating via a menu just gets new content via a AJAX request?
I’m not super techy so the above may be complete rubbish – but thought i would ask to see if there was a way round it?
I can send example on ticket if it helps?
Thanks!
Hi,
please submit your ticket to http://qode.ticksy.com/ with link to your site and admin access and our support stuff will take a closer look at your issue. 
Best Regards
Qode
Super – thankyou! – Ticket #154866 
We’ve forwarded your ticket id to our support stuff. They will answer as soon as possible. 
Thankyou!
You’re welcome 
Hi,
I have a slider with only 3 slides in it.
On the website the slider does not scroll left and right as there is no need for it to do this (there are only 3 slides, all slides can be seen at once).
When viewing the slider on a mobile device (the site is non-responsive) the slider can be swiped left and right even though there are only 3 slides – so it ends up swiping and showing the same slides.
Is there a way to disable this scrolling feature on the slider ?
Thanks!
It’s a small slider type 
Hi,
unfortunately no, there is no way to disable scrolling feature. Developers of revolution slider didn’t offer that option.
Best Regards
Qode
It’s not a revolution slider however – just a ‘small slider type’ as used on your page here:
http://themeforest.net/item/minimum-professional-wordpress-theme/full_screen_preview/4084338If you view it on a mobile the Portfolio can be swiped left and right (even though there are only 3 items).
It’s the swiping action i want to turn off is possible.
Hi,
sorry for misunderstanding
Unfortunately, we don’t have that option available, you’ll have to add touchEnabled: false to default_dynamic.php file which bellow line 101. That file is located in minimum/js folder 
Best Regards
Qode
Thanks – would I make a copy of the default_dynamic.php file, make the changes then add it to the child theme folder?
Hey,
I think it should, but didn’t test that. You can also keep a note of this small change in case you update the theme in the future.
Qode
Hi,
Any progress on the menu issue on Ticket #151112?
I’m getting close to going live so it would be great if there was a fix for this.
Thanks!
Hi,
Just assigned your ticket to other developer. He will reply to it.
Qode
Thanks!
You’re welcome 
Is there a way to have two backgrounds. One background for full width and when it goes to responsive layout, have a different background?
Hi,
that functionality isn’t available from our back-end but it can be achieved with some simple custom css. If you need any help with this please submit ticket to http://qode.ticksy.com/ 
Best Regards
Qode
would you rescue me please ? ICan’t get to admin panel , error after updated theme and newest wordpress version
have sent an email to you . Thanks so much 
Hey,
Sure. Please submit ticket to http://qode.ticksy.com/ and include WP admin access and give us your ticket ID here and we will help you.
Qode
Hi, One note – Minimum theme does not load after Wordpress installation has been updated to 3.8.1
Peter
Hey,
did you update the theme to latest version? I tried to upgrade WP to 3.8.1 with latest version of the theme and everything is working fine.
Qode
Hi, I would like to know if there is a way to make the rightmost item in the top menu (in my case, the word Contact) to be perfectly aligned with the rest of the elements, that is, the line underneath, the revolution slider window below, and the language switcher above. In my website, just like happens in your live demo, this item stays in an inner position. I have posted a ticket (#153022) with an example image attatched.
Thanks for your support,
Never mind, I just solved it with some CSS magic. somnik.com
Great
Thanks for the update 