Hi! There is no featured image in the theme option for this post type, sorry.

Thank you,

Maxime

Hi! There is no featured image in the theme option for this post type, sorry.

Thank you,

Maxime

Hi XclusiveDesignz,

Sorry, the sub menu for mobile version is still on our roadmap. It will be part of our next update as well. I don’t have ETA at this time tho.

Thanks

Maxime

Hi,

Could you please open a support ticket at http://it.ticksy.com along with your URL and if possible, a temporary access to your WP-Admin and our support team will assist you. Thanks,

Maxime

Hello Jeckhill

the only way to do this without too much customization would be to use “categories”. However, the bad side of this is the default template for categories used in IronBand is the list template, not the grid one.

It would be possible to make it as you want, but we don’t offer support for custom modifications of the theme, sorry. It’s up to you.

Thank you

Maxime

Hello Tsantomarco,

Are you talking about “displaying a caption or a description of the photo in the picture” ? There is no theme option right now for this, but we have added it to our roadmap. We should release a new update this month.

Thank you, Maxime

I am confused because when you upload a pic it asks for title, description and other fields of information but none of them are displayed along with the pic so you have no idea who is in the picture and what event they are at? So the only option is to Photoshop each picture with a title? Really?

Hi,

I totally agree with you. This feature will be part of our next update for sure! Stay tuned.

Maxime

Hello Tsantomarco,

Thanks for your message.

Everything should be fine with embed youtube video in our theme. Make sure you embed the “iframe” code from YouTube. (see screenshot: http://d.pr/i/KJwB)

If you think it’s a bug with our theme or need some help, we need more details. Could you please open a support ticket at http://it.ticksy.com along with your URL and if possible, a temporary access to your WP-Admin and our support team will assist you. Thanks,

Maxime

Hello Andrea, I just replied to your ticket. Please use only the the support ticket forum for your request. it will be easier for the 2 of us to manage and track questions/answers.

Hello Tetschko,

Sorry for the issue you have. Please read this faq: http://it.ticksy.com/faq/1800

Thank you, Maxime

Oh and also, I didnt see your ticket? What’s the ticket number ? All tickets should have been replied at this time.

I got no ticket Thank you for help!

Hello Aurynchild, Thanks for your message.

Unfortunately, there’s not theme option for this.

Maxime

Hello Bradlow,

Thanks for your message,

For the width, it’s always set to 100% of the screen due to the responsive layout.

Thanks,

Maxime

Thank you!

Is there any possible way to make the homepage about 10% less wide?

Hello Bradley,

There is no theme option for this, sorry.

Maxime

Nevermind got it figured out. Just removed the ”<?php the_post_thumbnail( array(696, 353), array( ‘class’ => ‘wp-featured-image’ ) ); ?>” from the single-post.php.

Thanks!

Thanks Maxime, ill add that plugin. Regarding mp3’s, i do a weekly radio show which i then add to my site for people to listen back, instead of uploading the show which is normally 140mb, i insert a URL link to the mp3 from my server, if you check out this page you will see what i mean -> http://grooveboymusic.com/?page_id=291 would it be possible to do this? Also i have submitted a ticket with a few issues i am having if you can have a look at Ticket #156455. I would like to have my site looking like this http://www.yannanderson.com/official/ if you could help me out, thanks…

Here is my site which i am still working on http://grooveboymusic.com/Beta/

Hi Karl,

Ticket replied.

For the MP3 link option, thanks for your input, we will think of it.

To make your site look like YanAnderson I can’t help you on this one. Support covers getting setup, trouble using our theme, and bug fixes. We can’t provide support for custom modifications and plugin integration.

Thanks,

Maxime

Hi !

Yes it is !

Thanks, Maxime

Hi Nerosllc,

please read this faq to guide you how to change the height: http://it.ticksy.com/faq/1469

Thanks,

Maxime

Perfect. Thanks!

You’re welcome

Hello,

There is no theme option to do it automatically. You need to go through the CSS and customize your color.

Thanks,

Maxime

Hi Ircasey,

Thanks for your message.

I don’t exactly understand what you mean by slow down the testimonials ? Can you give me a screen capture of the issue you have ? You can open a support ticket at http://it.ticksy.com along with your URL and if possible, a temporary access to your WP-Admin and our support team will assist you.

Thanks, Maxime

Hello MrSurdam,

Thanks for your purchase.

Thanks, Maxime

Update: Was able to fix by uploading the theme via FTP instead of through the Wordpress upload!

Yeah, here’s a faq about it: http://it.ticksy.com/faq/1378

You can also read all the other faq here: http://it.ticksy.com/faqs/#category_4298

Thanks,

Maxime

Hello YRA3000. We can’t say it’s 100% compatible and you may have to do minor visual modification to the theme to make it fully integrated. I’ve seen a lot of people using it with woocommerce. It will works, but it’s up to you to integrate it. It’s not a woocommerce-ready theme.

Maxime

Hello Aurynchild,

Thanks for your message.

I suggest that you contact Envato Support for this. Follow this link: http://support.envato.com/index.php?/Troubleshooter/List

Thanks

Maxime