915 comments found.
Can you disable the Custom Logo URL?
Hello johnxdoeee,
Do you mean disabling the logo link, or disabling the image logo and showing a text site name?
Regards
If i don’t put in my logo for it to use as a “Home button” it shows yalls logo. I dont want a logo to show at all.
Hello johnxdoeee,
For disabling the logo permanently, kindly add this rule inside user.css file:
.brand { display: none; }
.header-widget-area { float: none; width: auto; }
Regards
Thank you
When I do the new update my site is all broken up. Also I wanted to know how to update my site without loosing all the customization I have done into the code. Is this possible?
Also can you walk me through the steps of how to update this theme. Im used to doing it though WP. Just click updating theme.
Hello johnxdoeee,
If you have updated the WooCommerce to 2.1, kindly update theme too. Download the latest version from your themeforest account and unzip it. Next, look for the folder named ‘changelog’. It contains v1.0.9.txt file which has a list of all modified files and changes. You can update those files selectively via FTP on the server.
If you wish to prevent losing of customization, kindly use the child theme which comes with your main download. Any modification shall go inside the child theme so that the parent theme can be updated directly.
Regards
Ok So just by changing those 3 files. that updates my theme? Simple enough. Thank you for that. I was thinking it would me more complicated.
Also, Im fairly new to wordpress so im unfamiliar with child themes. BUT I did a search of what those are and I understand that I should have been using one all along. I’ve changed a lot in the theme without having a child theme. What do I need to do to transfer all those changes over to the child theme.
Im also using a plug in called “Mega Main Menu” when I activate the child theme, that plug in quits working. I cant remember if I had to add some code in the MAIN theme css file to make it work or not. Maybe thats why its not working now? Can you help me out with this?
Hello johnxdoeee,
If you remember which files you modified, you can simply copy and place those files inside the Child theme folder in same hierarchy. If the changes were in style.css file, copy all those changes and paste inside chile theme’s style.css.
For Mega Menu, it will be required to provide menu location once again inside Appearance > Menus. When we switch to Child theme, some widget areas, sidebar and menu requires re-assigning of widgets and settings.
Regards
Thank you
Hi!
I want to use dummy text file (Home.txt) to main page(not the shop page). But I don’t know how to use this. I’ve checked the Woocommerce folder. I ca’t find the match file. Which file can I change?
Thanks
Hello cbnplay,
Thanks for purchasing the theme. Dummy text file can be found inside your main download_zip/dummy_data/home.txt. To show a Home page, navigate to Pages > Add New. Next, create a new page and paste this dummy markup inside “Text” mode of editor.
After you paste the data, make sure you replace image URLs inside the slider with actual image URLs hosted on your site.
For more information, kindly go through the documentation/index.html file inside your main download zip.
Regards
Hi,
So should I download the update for Xing? is it ready for woocommerce 2.1?
Hello neocorps,
Yes you can install latest update. It is compatible with WC 2.1.
Regards
Hi,
I can’t seem to find the Woocommerce bestseller widget anymore. Would you happen to know what might be going wrong?
Hello Wolf,
There were some changes in widgets in latest WooCommerce update. Now onward, use the “Woocommerce Products” widget. It has an option to show products based on ‘sales’. Use “Orderby” field and choose “Sales” from it.
Also check out other widgets as some new options are added in them.
Regards
Hi, Thanks for the help. I found it
.
One more thing I noticed is that in front of a products category and tag there is now “SKU not available”. Would you happen to know why this is visible all of a sudden and how I can get rid of it? I currently have removed it with a bit of CSS: .sku_wrapper { visibility: hidden; } but that is just not the best way of removing it.
Hello Wolf,
If it is a variable product, and there is no SKU provided inside the Product Data panel > General > SKU, it will show as SKU: n/a on the main product page.
But if you edit the product and provide an SKU, it will show proper SKU. Further, inside Product Data > Inventory, if the “Manage Stock” is not enabled, make sure you provide individual SKU inside product variations. Each linked variation asks for an SKU. Instead of that, use “Manage Stock” for global stock keeping.
Regards
After the update of theme and woocommerce (Feb 12 2014) flex slider breaks the page and product carousel on FIREFOX ONLY
(firefox 27 no plugins)
Look at the image: https://www.dropbox.com/s/s1360fel187705b/xing.jpgHello eduardoarandah,
Kindly send me the URL of your site. The Flexslider and Carousel are working fine after update. It could be a plugin conflict on your site which can check if I see the URL.
Regards
By the way, found another bug:
On top right, the string inside cart status don’t translate properly.
0 items
in cart
It somehow translates ok to spanish on page load and inmediately changes to english by some jQuery script. I guess it is: woocommerce/woocommerce-hooks.php
In the .po file I created translations for the singular and plural versions of the string. (poedit 1.6.4)
It seems to translate only when there’s 1 item in cart, when there’s 0 or more than 1, shows the string in english.
here’s the full site backup (files and database): [link removed]
Hello eduardoarandah,
Important note, please do not share your site backup data here. This is a public comments section. I would recommend removing that zip file immediately from that location.
Regarding sliders, I just tested the URL and they seem to work fine. If they still doesn’t load, I would recommend disabling the social share plugin which is loaded on top of slider.
For string translation, I would recommend translating inside poEdit or using Codestyling Localization plugin. If you make changes in core files directly, it will be required to make changes in the following files:
xing/woocommerce/account-bar.php (line no. 30)
xing/woocommerce/woocommerce-hooks.php (line no. 14)
Regards
Ok, I changed the passwords and removed the code.
Regarding sliders: solved by resetting firefox to factory settings with this procedure: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems I don’t know what the problem was, but it is solved now.On string translation, I used poEdit and still don’t work properly with values 0 or plural on that particular string.
I have no idea how to solve it without changing the code.
You can check it yourself here, its supposed to be in spanish (top right corner) http://ltbshop.com.mx/ add something to cart and works ok with number 1 then add something else and comes back to spanishHello eduardoarandah,
Kindly send me your es_ES.po file at xconsau[at]gmail[dot]com. It will be required to set a language, plural form and translation setting inside the file.
Regards
Hello eduardo,
Thanks for the translation files. I have sent you an email.
Regards
Issued Repaired, Template looks very smart and professional. With a quick support service.
Thank you
You’re welcome. 
Regards
Hello,
I have a same problem, i updated the woocommerce plugin, and the theme broken.. How can i fixing it?
Hello photopelbart,
Kindly download the latest version of theme. Next, open your main download_zip/changelog/v1.0.9.txt file. Update the files as listed inside this text file. You can do so via FTP.
Or if you are using child theme, simply update entire theme folder with the latest one.
Regards
Thank you!
I ve updated the things it looks good again, BUT there is a problem with the shipping methods … tere is only one option i cant choose between more… The update make many works to me…. i have to fix everything, becouse i have to meke online 2 days later…
Hello photopelbart,
WooCommerce 2.1 is a major update, and there were changes to some back-end plugin options too. Kindly check the Plugin Changelog for changes in recent plugin update. So re-check WooCommerce > Settings, and assign appropriate shipping methods.
From theme side there are only minor CSS fixes and a directory renaming.
Regards
I am currently building a website with this theme but i have a issue with the footer, Category Page and Product Page. Everything is ok on Page or Posts but when i go to a Category or product page the footer is really large. All the Category or Product Page is not showing my Left Menu it seems to have a large frame going around. Seems Like the Side Menu Vanishes into the footer. properly why the footer is so large just on those pages. See here www.crazysupplies.co.uk then look at product or Category to find the issue. Thank you
Hello Direct_Web,
Thanks for purchasing the theme. The sidebar is not appearing due to recent update of WooCommerce plugin. Kindly update the theme to latest version. I have also replied to your email.
Regards
Is there a way to add a gradient to the main menu bar?
Hello johnxdoee,
Yes that can be done by adding the following rules inside user.css file:
.ss_nav {
background-image:-webkit-linear-gradient(top, #555, #222 );
background-image:-moz-linear-gradient(top, #555, #222 );
background-image:-ms-linear-gradient(top, #555, #222 );
background-image:linear-gradient(top, #555, #222 );
}
Change the gradient colors #555 and #222 as required.
Regards
Awesome Thank you. Does the User.css file get over written when I do an update?
Hello johnxdoeee,
When you update the theme, keep a backup of your customized user.css file. This user.css file shall be maintained during each update. If it gets overwritten accidentally, again replace it back from the backup file.
Regards
Thanks.
ETA on update?
Thanks
Mark
Hello Mark,
I will try to release it within a day or two. 
Regards
thanks, not a huge rush at the moment fro me, woo 2.1 seems to be having a few issues, so not looking to update until they are sorted
Dear Buyers,
An update to theme will be released shortly. Until then, please do not update WooCommerce plugin to 2.1. If you do so, rename the xing/woocommerce/shop/ folder as xing/woocommerce/global/. Rest of the compatibility updates will be released shortly.
Thank you
Hello,
Is it possible to combine a grid blog, recent products and featured products on the home page?
Sanne
Hello Sanne,
Yes that can be done by using the Home page + assigning a blog or portfolio page template to it. In that case, the grid blog posts will be appended at the end of page. i.e. after slider, featured products and recent products.
Regards
Im also trying to change the hover color for links and the check out button. Its set at the “crimson visited” right now. I see there are other colors to change it to. But Im trying to figure out where that is? I want it to be the blue or something like that. Where do I go to do this?
Hello johnxdoeee,
General link color is set inside style.css file’s line no. 424:
/* Links */
a { color:#336699; }
a:hover { color:#eb6633; }
If you are using “Cherry” color scheme, the checkout button colors are set inside xing/css/schemes/cherry.css file’s line no. 161. Similarly, if using other color schemes, open their respective file from the css/schemes/ folder.
Regards
Im using the blue theme. Thats whats weird is that it uses the cherry color.
Hello johnxdoee,
For blue scheme, the file to edit is xing/scc/schemes/blue.css file. The Crimson color is placed for button in contrast with blue color. 
Regards
Thank you
Im trying to figure out what line to edit. from what I can tell the color #CC3366 and I cant find anything in the code with that color. What am i doing wrong.
Hello johnxdoee,
Inside blue.css, line no. 150 where all button selectors are defined.
Regards
perfect. Thank you
Hello, Love the theme!
I was wondering how to change the footer color.
Hello again,
Footer color can be changed by adding the following rule inside user.css file:
#footer {
color:#ccc;
text-shadow:1px 1px 0 rgba(0, 0, 0, 0.2);
background:#333;
border-top:1px solid #222;
}
Regards
I’m sorry I meant the footer widget area.
Hello johnxdoeee,
Secondary widget area colors can be changed by adding these rules inside user.css file:
#secondary {
background:#f9f9f9;
color:#777;
border-top:1px solid #e9e9e9;
text-shadow:0 1px 0 rgba(255, 255, 255, 0.5);
}
Other elements like lists, links, etc. can be found inside style.css file’s section 8. Secondary Area. You can copy selectors from this section and paste inside user.css file.
Regards
Thank you. that worked
Is there a way to make a side bar menu without using a widget?
Hello johnxdoee,
Thanks for purchasing the theme. In order to place anything in sidebar area, it will be required to place a widget. You can use a “Custom Menu” widget, or use a “Text” widget an place the links manually using a ul list.
Regards
Thank you!
i have same problem with image scaling,
set product image ot 237px × 350px , but they scaled to 461px × 681px,
how to fix this issue,
please advise
Hello Mobimate,
The single product image container is around 460px in width. So image stretches to 100%. This can be prevented by adding the following rule inside style.css or user.css file:
.woocommerce div.product div.images img, .woocommerce #content div.product div.images img, .woocommerce-page div.product div.images img, .woocommerce-page #content div.product div.images img { width: auto; }
Regards
is it possible to make the featured slider and new arrivals slider to have 4 rows?
Thanks
Hello Afas,
That can be done by simply removing the carousel short code and use the products short code as:
[featured_products per_page="16" columns="4"] [recent_products per_page="16" columns="4"]
Regards
Hello, I’m having a minor problem with image files in the header. As I Tried to change the image files in the Header, now I got always the image truncated on the top. Both with jpg or png files.
Possibly I would also want to use an image for the whole Header, but I really don’t know why I’m getting this error. You can check it out here: http://www.g-kappa.it/
Any help would be really appreciated, thank you and good work.
Hello wiredkappa,
Thanks for purchasing the theme. Kindly add this rule at the end of style.css or user.css file:
.brand.no-callout { margin-top: 0; }
Regards
Hi,
I sent you an email. My site is broken after update to latest version.
Will appreciate if you can have a look.
Thanks
Hello Afas,
Just replied to your mail.
Regards
I have sent you the front end password