38434 comments found.
Hi,
My home slider stop working. It just tries to load with the white dots and black background. Any thoughts?
Thanks, Michael
Hey Michael!
Can I please see your URL so I can see what’s going on?
Cheers 
I figured it out. Their seems to be a discrepancy with theme shortcodes and the woocommerce plugin. I deactivated the plugin and all is fine now.
That’s odd – there’s no known conflict with the Home Slider / WooCommerce as the live demo confirms. If you ever need to use the plugin down the road just open a ticket in regards and i’ll take a peek 
Cheers!
Hi There,
Just wondering how I make the “Page Header Image” responsive, everything seems to be responsive apart from this at the moment. If you need to see what I mean then you may get my URL details from Ticket: #160785, which has been closed as you solved my query very quickly. Thanks in advance.
Hey 312Media! The page header element actually received a boost in its responsive functionality a couple updates ago. Please update to the latest version in order to gain that 
Cheers
Thanks for the quick response, I updated the theme, and I was hoping the child theme we put together would avoid me having to make the header.php changes we made in order to get Google Translate to work, however I must have done something wrong as it didn’t. So I went ahead and made the change in the php file but I have again made an error as the site works but the translator isn’t showing. I am going to put the old theme version back on for the time being. If you wouldn’t mind assisting me on where I have gone wrong I would very much appreciate it. Thanks in advance
Sure thing – whenever you decide to upgrade again just open a ticket in regards with the credentials and I’ll take a look 
Congrats to this awesome theme! I need in my Header a simple text outputting the cart 0 items – $0.00 as simple text. Can you help. I know its custom but so important to my mobile users. Cheers I LOVE the theme.
Hey royaltask!
Add this in the header.php in the main nav unordered list – line 144 should be a good spot if you’re on the latest release.
<li><?php echo $woocommerce->cart->cart_contents_count; ?> Items - <?php echo $woocommerce->cart->get_cart_total(); ?></li>
Cheers:)
Thanks, this is what I was looking4. Thanks for your kind help.
You’re very welcome 
I use this now, works: $cart_total = $woocommerce->cart->cart_contents_count;
if($cart_total !='0') {
echo "<li>";
echo $woocommerce->cart->cart_contents_count;
echo "items - ";
echo $woocommerce->cart->get_cart_total();
echo "</li> ";
}
Again, thanks for posting your solution 
Hi. 1) Can you also please consider adding a menu to the bottom footer area, instead of just the social icons. This is a great area for legal items like disclaimer, terms, etc. 2) Will you also consider some wide width options, like 1300, etc. Or maybe allow the logo and menu to display outside of the grid area. Would be great if we could set our own width. 3) Also, when you have 2 – 1/2 columns side by side, I noticed that when they stack during responsive view, there is no top gap between them. Seems to be there should be some separation between stacked items. Thanks.
Hey joe88,
1/2 I will indeed consider these suggestions, thanks for the requests! 
3. Every column should inherit a 15px margin when stacking in the mobile view. If this is not the case for you, please allow me to check this out on your URL.
Cheers
Hi Thanks for the recent update 2/27/14. Problem: AFTER my update, I can’t seem to schedule future posts in my blog.
Any help would be great.
Thanks
nor can i update a new post page created after 2/27/14. HOWEVER, the older posts can be updated. the update/schedule button doesn’t seem to be working. HELP!!!
Hey meic01,
there’s no known issue with the native scheduling or updating functionality is the latest release so I would really need to log in to your setup to see what’s going on. Could you please open a ticket on the forum in regards? http://themenectar.ticksy.com/
Cheers 
ticket opened in forum. any help would be greatly appreciated.
Responded – just let me know when you’ve gotten back 
it’s done. go ahead and work your magic! thanks! 
Responded – just need to know what the credentials are 
info in on the ticket. any chance you found the solution? thanks again!
Writing back shortly 
thank you so much for all your help in the matter. the problem lies with one particular USER – literally.
sorry for taking up so much of ur time.
thank you so much for all your help in the matter. the problem lies with one particular USER – literally.
sorry for taking up so much of ur time.
thank you so much for all your help in the matter. the problem lies with one particular USER – literally.
sorry for taking up so much of ur time.
thank you so much for all your help in the matter. the problem lies with one particular USER – literally.
sorry for taking up so much of ur time.
You’re very welcome – does that mean you’ve also been able to successfully sort the issue as far as you’re concerned or are you still trying to find out what’s up with that one user?
Cheers 
unfortunately still trying to figure out what’s up with that user. it looks like when that user is on “text” aka html edit mode, instead of the visual edit mode, the scheduling and updating button does not work. (i’ve taken up enough of your precious time…i will try to figure this out myself)
Ok, just let me know if there’s anything else I can do 
Cheers
Hi, congratulations, it is great.
Basically I set up 3 portfolio pages for the 3 types of services my client offers as I want people to be able to navigate through them using the top portfolio nav. However I also have a separate Gallery page where I display images using the ‘Lightbox Only’.
My problem then is that when navigating through the services pages using the arrows I see the portfolio pages I created for the image only as well. Is there a way I can restrict to a one category what projects can be seen through the portfolio nav?
Thanks!
Thanks buxe 
This would actually be pretty difficult to do right now, but I intend on adding a new gallery style to the gallery element which would allow the same look as the portfolio, but allow you to create it on the fly (like a normal wordpress gallery) without having to make portfolio items. This would allow you to get rid of the items from the portfolio and sort the issue.
Cheers
Thanks! Any clue on when this will happen? 
Hopefully the next update (2-3weeks) 
Awesome! Thanks,
It’s a pleasure to work with you guys!
It’s also a pleasure to deal with customers like you 
Cheers!
I’ve noticed a possible bug – the fields on Woocommerce coupon management in the usage restriction tab get a width of 0px and thus cannot be used. It’s also the case in the ‘linked products’ tab on Woocommerce product management. This does not happen when I switched to the default theme.
Hey jarmosiim! This bug was fixed with 3.1.5 released a couple days ago – it was a WooCommerce 2.1 only issue.
Cheers 
Hello, I have just purchased the theme. Congratulations, it is great.
I have just setup a nice blog page, with adsense headers and other stuff. I need to find a way to replicate the setup of this page to other blog pages, like category pages, tags pages and etc that.
Is there an easy way to do that?
Best Regards,
Breno
Thanks Breno!
The widgets used on the main blog page should automatically also be used on all archive pages such as categories, tags etc. Also any mods done the index.php file will be called on all blog related pages in case you needed to go that route.
Cheers 
So background video is very cool but if I want to take advantage of it, I have to provide a MP4 File URL within the visual composer. Well, all my video is hosted with Wistia and Vimeo but those links do not work. I don’t want to have to load my video files into my wordpress site media. Is there is way to do this in future release?
Hey again greatnorwegian,
Using a video as a background is best suited for an HTML5 video element rather than an iframe embed since it’s easier to control and more appropriate (no player controls & pause/start link over the whole video). There’s already a way to insert a video element from Vimeo/Youtube etc full width by using the full width content row type, but that would serve just as a video and not a background with content on top of it.
Cheers 
Any recommendations on what the best way to implement a site map page would be?
Hey vegasphotog,
if you’re talking about an xml site map just for SEO purposes, you could use a site such as:
http://www.xml-sitemaps.com/and if you need an actual page on your site to show a site map, just search for a WordPress plugin to assist 
Cheers
Hi, I’m trying to make custom column setup 1/12 + 9/12 + 2/12 In firebug it positions well but in the visual composer the setup gets broken. Any quick fix to that? Cheers!
Hey Poloplayer!
You just need to simplify 2/12 into 1/6 and 9/12 into 3/4 
Cheers
Thanks TN, but my aim is to get half of 1/6 for the first column. I can see my desired setting in visual composer when I paste 1/12 + 9/12 + 2/12 but it gets broken on live page. This way 1/6 + 2/3 + 1/6 of course is easy to achieve but is there any easy way to get half of the first column?
For whatever reason VC has the classes in place to parse those in the admin panel, but there’s no logic to handle it on the front. If you open a ticket in regards i’d be glad to point you in the right direction for the mod
http://themenectar.ticksy.com/
Hi there! I bought this theme and the shop images are all blurry even though they are high res pics – can you help? e.g. http://samanthahurst.com.au/shop/
Hey sammy09876,
Make sure the “Product Image Sizes” are set correctly in your WooCommerce > Settings > Products tab in the admin panel.
Cheers 
Yes they are! I have changed them a few times – and regenerated the thumbnails but it still distorts the images
is there anyway I can have 5 products displaying on one line instead of 4?
Checking the source, they’re showing that they have been set to cut at 100×150 http://samanthahurst.com.au/wp-content/uploads/2014/02/9781401937317-100x150.jpg
I would need to log in to check on why that might be assuming you have the thumbnail dimensions set correctly as you’ve stated. While I’m in there I can assist with the css mod to get 5 columns 
Please open a ticket here in regards: http://themenectar.ticksy.com/
Cheers!
Ok thanks have registered but where do you lodge a support ticket?
As soon as you log in, there’s a section on the left hand side to add your ticket http://i.imgur.com/3pXAnaK.png 
ok now this is just getting annoying! It won’t let me login – I have tried registering manually and signing in with Facebook – it just takes me to this page and I don’t see the above page at all http://themenectar.ticksy.com/#
Sorry to hear you’re having trouble logging in – can you please just contact me directly at themenectar@gmail.com since you’re having issues?
Cheers 
ok done just sent an email! thanks!
Just logged in and sorted it for you – some of your images still need to be uploaded larger, but once you provide the larger sizes, they will correctly take in the shop 
Cheers
thanks!
You’re welcome 
How do I make a window pop up? Similar to www.homejoy.com, scroll down where it says “It’s easy as 1-2-3” and click on the link under #2 that says “what’s included”. They have a pop up stemming from the “what’s included” link. Is this possible in salient by adding something to the Custom CSS box?
Hey janisw08,
you can call a lightbox anywhere by adding the class “pp” to a link such as:
<a href="http://www.youtube.com/watch?v=qqXi8WmQ_WM" class="pp">Link</a>
(That would go in the text tab on your editor)
However, to open a box of HTML content it would require a bit of custom development.
Hi, I have my header padding set to zero but there is still some default padding still set. Where can I edit this space so that there is less padding? Thank you!
Or actually I like the padding of the sticky header but not the original header. Can I change the padding to just the original header?
Hey LiskaD!
To set a 0 header padding just input 00 into the padding field. You can only adjust the header padding before the shrink when you have that effect on – but any number from 00 will work. If you need any assistance with this please just open a ticket on the support forum so I can log in and help further 
Cheers
Thank you! Got it to work. What about the padding for the responsive header?
Great to hear!
Use this for the responsive header:
@media only screen and (min-width : 1px) and (max-width : 1000px) {
#header-outer {
height: 40px!important;
padding-top: 0px !important;
}
}
Just adjust the height to your needs 
Cheers
Thank you!
You’re welcome 
It looks like this code allows me to make the header larger, but the logo stays the same. Anyway I can bump up the logo size as well? Thank you
Please see this ticket in regards: http://themenectar.ticksy.com/ticket/46745/search/
Cheers 
Hello love the theme!
Just had a question
http://www.canvasonprint.com/if you click SHOP i have all my products in there
Is there anyway to increase from 12 products showing to 30 or 50 at a time?
where is the setting?
thanks again !
Hey promogator!
Open up your functions.php file and modify this line:
add_filter( 'loop_shop_per_page', create_function( '$cols', 'return 12;' ), 20 );
to this:
add_filter( 'loop_shop_per_page', create_function( '$cols', 'return 30;' ), 20 );
Cheers 
Wow – rip off of Salient? http://themes.goodlayers2.com/
Hey camstevens77! I’ve actually encountered themes that were even more “inspired” than this. I just try to just overlook them since there’s nothing that can really be done about it.
Cheers 
Hi ! Thank you for your previous response. One more quick question, I see in the admin panel there is no option to change background color. If I wanted to change the background color to a dark grey and the text color & headings to be white to stand out, is there an extra css code I can program to do so?
Thanks in advance! 
Hey sophiamavrides!
There’s an option to change the BG color & image but only when using the boxed layout. Changing the overall BG color on the non-boxed version can be achieved by adding this into the Custom CSS box located in your Salient Options panel:
body, body .container-wrap, body .home-wrap, body #page-header-wrap {
background-color: #fff!important;
}
Thank you so much for this! Would you mind sharing the css code to change the headings colors/ body font color too ?
Hey again!
html body, html body p, html body h1, html body h2, html body h4, html body h5 {
color: #000;
}
Cheers 
Thanks!!
Hey again!
Add this too:
body .container-wrap, body .project-title, body .portfolio-items .col {
background-color: #fff!important;
}
Cheers 
Thanks again- you rock!
Btw, is there a way to turn off the CTA on bottom altogether, site-wide? (so it doesn’t leave a blank strip)?
sorry, ignore my last question, I just found another post you answered regarding this 
Glad you found the answer 
Cheers as always!
Hello again!
I was wondering why I had a black bar on the left side of the slider? http://bit.ly/1ewjuEV I’m super pleased with the theme update, by the way. Great job!
Also, how can you make h2 font bigger only for mobile devices? (it reads fine on desktops and large screens, but shrinks down a lot on smaller screens)
Cheers,
PW
Seems like it’s related to the use of several h1 / h2 tags in a ‘half/half’ section?
Last but not least, I have no idea why “Page” appears at the bottom of every page; and couldn’t find in any of the php/css files 
Hey PlayfulWingmen!
1. Add this into the Custom CSS box located in your Salient Options panel:
html body {
padding-right: 0!important;
}
body #ascrail2000 {
width: 17px !important;
}
2.
@media only screen and (max-width : 690px) {
body h2 {
font-size: 27px !important;
line-height: 33px!important;
}
}
3. Have you tried to deactivate your plugins to ensure it’s not coming from there? Obviously it shouldn’t be there by default and if it’s not coming from a plugin I’d ideally need to log in and see if I can find the source 
Cheers!
Didn’t seem to work but it’s okay, I shouldn’t be asking you for debugging haha. Also, the “Page” glitch looks like it’s coming from Social Deux plugin.
Glad to hear you’ve narrow it down to that specific plugin! Weirdly enough the css I provided worked for me when I tested it live on your site so if you want any additional help just holler 
Cheers
Hi guys,
Getting some resizing issues on the menu here http://sloly.mcg-uk.com/ The nav is dropping under before going to the icon and the logo and hanging over the edge when resized to around iPad size.
Can you advise a fix??
Thanks!
Hey davidsloly! Add this into the Custom CSS box located in your Salient Options panel:
@media only screen and (min-width: 1000px) and (max-width: 1300px) {
body header#top nav ul:not(.sub-menu) li a {
padding-left: 9px!important;
padding-right: 9px!important;
font-size: 14px!important;
}
}
Cheers 
Hi, anyway to change the order of my portfolio categories? See screenshot here… http://i.imgur.com/g8aHpXj.png
Hey again! Please see this in regards: http://themenectar.ticksy.com/ticket/166506/search/