76 comments found.
Hi,
I’ve purchased the html/php version of Sentinel. In geneal it looks great and the wesite I’m creating with it in general works nicelly. But I have some issues:
- gmap: I wonder if a fallback or something can be used in case the api doesn’t work.
I've got a page using the gmap api included. In slow connexions this api loads really slowly and anything else using javascript in the page won't work until this load ends. Besides this, inexplicably, this api had stopped working in firefox 28.0 (opera, chrome IE work), so the map doesn't load and nothing else using javasript in the page works (for example an accordeon section).
- portfolio:
Also inexplicably the portfolio script that loads images and title-bar filter has stopped working in Firefox.
Have any clue for this? I’m working in localhost (wamp server) but connected to internet and didn’t have any problem until now.
Hi there!
We have replied to your other duplicate comment. Thanks
Hey there Freshface,
Cool theme thank you for the work done. one question would it be possible for me to change the current slider on the index page to a FLEX slider?
Kind Regards
Hi there!
In current situation this is not possible.
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hi!
First of all, thank you for this wonderful theme
I really enjoyed working with this one.
Only I have two questions..
1) I use the .php version but the contact form is not working for me. So my question is, how can I make it work?
2) Is it possible to highlight the current page button in the menu? Like for instance on de homepage ‘HOME’ would be red. That would really be a plus.
Hope you guys can help, thanks!
Hi there!
1.) We didn’t implemented the contact form. But you simply do it by our own, by using the PHP “Mail” function. http://php.net/manual/en/function.mail.php It should be really simple.
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Ok, thanks! I’ll try to make the form work.
Do you have an answer to my second question about the menu?
Hope to hear from you.
Thanks!
Hi there!
You would have to customize it a little. For example if you have a blue skin then open blue.css file and add there this at the end:
.navigation-1 .current-menu-item .top-menu-item-a {
color: #0093cf; }
Then you would need to add class “current-menu-item” on the top level LI element which you would want to highlight. This is easier done in HTML version than in PHP where you would have to program it in a way that you know where you are at the moment.
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hi! First of all, sorry for my english… I’ve purchase the html version, and i have a problem. Just download the zip file, in the “single-portfolio.html”: - After load, if a try to click on the left arrow for the slider, it doesn’t work, and after that, the right arrow doesn’t work too. But I have no js errors…
- When I put differents images, when I reload the page, the first image I see, it’s the last in my list, and if I click right (no left this time), the slider pass 2 images… after that, you can move left or right, because it works…
That happen only in chrome, not in iE…
can u help me, please?
ah, and in the live preview here in themeforest, it works… ??
Hi there!
Is it the php version or html version? Can you give me a link to that page where I can see the issue? For privacy see my signature below:
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Thanks for your time, but i think it’s no longer needed. I put the version in the production site, and i see it works! I suppose it must be a cache problem with mu chrome. Thanks again for your quickly response
Hi there!
I’m really happy to hear that. Feel free to contact us in case of any questions or problems.
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Is it possible to change number of like in database? If it just give directions where exactly I can find them in databease. And if not then how can I remove thos “likes” or hearts
Hi there!
Please post this question through the account which has been used for purchasing our theme.
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hi, how can I remove easier the responsive layout? Obviously if it’s possible.
thanks
Hi there!
You would have to remove the responsive.css file and then set “min-width:1120px” on the ”.cwidth” and ”.slider-1” classes in style.css.
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Thank you so much!
You are most welcome 
Hi how can I increase the sizes of the client slider logos, mine is doing something funky and I cant find the code to alter.
Cheers
Ok please ignore me its late and I missed a sorry
a closing tag that should say
Hi there!
It’s allright
Feel free to contact us if you have any other questions 
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hiya,
Could you help me with the twitter live feed on this html version. How can i achieve the same result/look.
Regards, Paul
Hi there!
This is a html version, the twitter widget is not fully functional. You can implement this communication with PHP or JS scripts.
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Ok and how can i do this?
Hi We had a strange request from our customer which to make this site non-responsive. How could we make that non responsive. That means the design should looks similar in every device. There wont be any column changing or anythng.. is there is a quick fix for that?
Hi there!
You would have to remove the responsive.css file and then set “min-width:1120px” on the ”.cwidth” and ”.slider-1” classes in style.css.
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
PHP “mail” function. How do I create
Could you send files contact.html
I’m sorry my english is not good
Hi there!
I’m sorry we dont have the contact.php file. Here is documentation for the function
http://cz2.php.net/manual/en/function.mail.phpThanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
How can I do this please help
Hi there!
Could you be please a little more descriptive about what you want to achieve ?
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
php contact form html version of the file where
Hi there!
The PHP script is not included. But you can simply implement it by the PHP “mail” function.
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Your code is horrible
<div class="top_content">
<div class="main_content_container cwidth_container">
<div class="main_content_wrapper cwidth_wrapper">
<div class="main_content cwidth">
<div class="col-1-1">
<div class="col">
<div class="grid sidebar_right">
<div class="col-content">
<div class="col">
<div class="blog-cat-1_container main_column">
<div class="blog-cat-1_wrapper">
<div class="blog-cat-1 content_cols_eq">
<div class="blog-post-1_container post_format_gallery">
<div class="blog-post-1_wrapper">
<div class="blog-post-1">
</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
WTF?
I regret buying 
Hi there!
Are there too many divs or what do you mean exactly? I dont really understand what you meant from what you just copy/pasted me.
Thanks and cheers! 
This is your code from template.
Hi there!
I know that it’s code from our template. But could you be please a little more descriptive about what is “horrible” ? Every piece of code has it’s reason. As you can see, sentinel is fully responsive, so the code has to be little more robust.
Thanks and cheers! 
—FRESHFACE
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hi ! I just purshased your theme. It’s nice and well coded.
But there’s something I don’t understand: I’ve been to the “help” file, I saw that if I wanted to change the color BG, I had to found the line “body.boxed{” but I can’t found it.
What can I do ?
Edit: same as btaylor, there’s no “body.boxed{” line. I do not expect to be refunded, I just want a correct file. I’m too advanced in my work with your template, I can’t go back. Please, please, please, help !
OK, I’ve found the solution, tell me if it seems correct to you :
In the <head>, just write somewhere :
<style type=’text/css’> body.boxed{ background-color: #82d0f6 : /OR THE COLOR YOU CHOOSED/; background:url(“images/boxed_wood.jpg”) /OR THE BG IMAGE YOU CHOOSED/; </style>
}
Damn, you should mind the ” } ” !

Hi there!
Thank you for your kind words 
Yes, that exact line is not present in HTML version by default, but you can just add it like this anywhere in CSS:
body.boxed {
background: #ff0000;
}
Let us know if you have any other questions we can help you with.
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hi! same as btaylor, I´ve just purchased the 15 $ version. The theme is broken and the instructions aren´t good enough to solve any chance about instalation. Is this version incomplete by any chance?
Thanks.
No way…it´s impossible to install the theme.
Hi there!
I’m sorry for any inconveniences, but you purchased a HTML version, not a WordPress version. Or are there more problems ?
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
No, I´m afraid I´ve chosen the wrong version, sorry for the incovenience
it was my fault.
Hi there!
I’m really sorry to hear that, sometimes it happens 
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
I bought the stand alone html version of this only to find it vastly incomplete and broken. I would like a working version or my money refunded please. If I wanted to take the time to code in everything you left out I would have written it myself.
The skin variables are widely left out and the boxed version customization variable are completely missing.
It’s quality work, don’t misunderstand but just a complete show of laziness in the HTML only version.
Hi there!
Have you read the Documentation? It’s all explained there as far as I know, both skin and boxed variables.
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
I did read the documentation. (All four lines of it) I appreciate your response and I wish you had a more private communication as to not put this out so public but the product is clearly incomplete/broken. I do not expect it to work with WP but I do expect it to be complete.
There is no line in any of the html (or css for that mattter you can search the entire file directory of your file set and the only hit for that string you will get is in the documentation) files containing:
body.boxed{
as your documentation suggests. Correct it if you want.. it doesn’t matter to me anymore I’ve moved on to something else.
Hi there!
If you are trying to add a background to a boxed version, you can just add this in CSS:
body.boxed {
background: #ff0000;
}
If you are familiar with HTML/CSS (which you should btw if you want to edit a HTML/CSS template) you should be able to figure this out straight away. I understand the docs are short, but there isn’t much to write about and it’s not a place to teach people HTML/CSS either.
There is no reason to say it’s incomplete/broken just because the docs are short and don’t teach you how to code.
If you have a question then just ask and we will try to help you, even if you just started learning how to code (not saying this is your case).
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
I am and was fully aware of how to add the desired effect in html and css and while I deeply appreciate you taking the time to “teach” me the code, this is not the complaint. I paid for a complete product which already had the desired effect and the product I received does not have it. If I have to add the effect .. why did I pay you? In the demo there are several bg effects in place.. that’s what I paid for.. thats what I expect. Your documentation suggests there are effects and code in place that are not. That is not acceptable in my eyes nor should it be in yours.
Please refer to the above link and the upper left hand corner where there is clearly an area that gives the buyer the impression that you have already completed the code to add desired effects for width, skin color, bg color and bg image.
Only after purchase does the buyer become aware that none of these features are available but need to be coded into the template. This is themeforest. We purchase things here to save time and to avoid having to code things into templates. You are talented and I’m sure a very decent guy but you are dead wrong on this issue. Now my next and final question to you will be this:
Are you going to deliver me the template displayed in the HTML only demo or refund me?
Hi there!
Yes, we can update the code somehow but I am not sure how you want it or if it’s possible/needed at all.
Let me tell you how I see it:
The default state is fullwidth with fixed navigation. There is no PHP in the HTML ONLY package so we can’t create nice options like in the PHP package. That means you need to add/remove tiny little code snippets to customize it. I don’t see any other way that would be really different and much better from all angles than this.
So, example: If you want to have it boxed, then you should add a class “boxed” on the BODY tag. Done.
Another example, if you want a boxed background, then just declare a background-image on the BODY tag.
Yet another example, if you want a boxed color, then just declare a background-color on the BODY tag.
Do you really consider this approach incomplete, unacceptable and worth getting a refund? Personally, I am confused by you.
P.S: Aren’t you by any chance referring the whole time to the customizer panel in the top left side that slides in and out on our Live Preview? Is that panel what you expected would be included with your purchase?
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
No I did not expect the sliding panel to be there. You’re being needlessly difficult and sarcastic I feel.
I expected no less than any other purchase I’ve made on Themeforest:
The options you show in the demo should be readily available without the buyer having to go off the cuff to create them. For example:
why not just have a boxed.css included with the boxed options that you claim are available in your demo? You know.. provide what you are giving the impression you are selling? I understand why you are confused… because naturally every time I buy a soft drink from Cocoa Cola I have add the desired flavors to it once I get it home and open it.. same scenario. I paid you for features you created, not to add them myself.
Hi there!
We could do it the boxed.css way, but I don’t think it’s a good practice to create more server requests for each separate CSS file. What do you think about this angle?
I agree that you as a customer should not add features on your own that are part of your purchase in general but this is not the case. You have to understand the difference is maybe 20 extra letters you have to write. If you download ie a jQuery plugin that has some options I don’t expect them to be listed in the init code of the actual production version but it is expected of me to fill them in as I need them.
Again, this is the code snippet we are talking about, the one we feel you should be able to add on your own easily:
body.boxed {
background: #ff0000;
}
And you are telling me this code should be already prepared for you to come and just change the “none” value to something else – like this:
body.boxed {
background: none; /* change "none" to something else */
}
Okay, I get it, but why are you so obsessed about it? Can’t you just write the extra 20 letters on your own? There is maybe 10 000 lines of awesome code in there and you pick this tiny usability little thing and confront me with it the way you did.
It’s not even a real (complex) “option”, if you want a background on a boxed body then just add a background to a boxed body. I think that is simple enough.
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
It’s a simple thing yes… so why didn’t you just take the extra 30 seconds to do the right thing the first time?! This is exactly my point. People ..can… make the change.. but they shouldn’t have to because you represent the feature as preexisting.
I’ve long since solved the issue by simply choosing another template. I just chose to make it known that I am against any form of supporting the practices you are currently engaged in. If you are willing to leave the burden on those who purchase your work on such a small and simple correction you will no doubt do the same on large and complex issues and the industry is better served if you and those like you are weeded out or forced to hold yourselves to high standard.
If you weren’t prepared to add the 61 characters required to make the feature work in the product you deliver upon its purchase then you shouldn’t have added the feature to the demo. As many people would undoubtedly have purchased it based solely on the features of the demo only to have go in and do it themselves.
Now as for the proper correction.. don’t create a separate file for 61 characters of css.. that’s not efficient. Create a duplicate of your primary css file and simply add the 61 characters to it and then you can reduce your 4 lines of documentation to just one line:
To used boxed and background features change the html files to reflect boxed.css instead of style.css
And yes. I still expect a completed product to the specs of your demo or a refund. It’s ridiculous to have to argue and carry on about 61 characters or $15.. when I have a client approach me in this fashion and its made clear that I’m wrong.. I just correct it.. or I refund them… no argument.. no days of carrying on or forcing them to explain themselves.. I just do it.. it’s the right thing to do. Only difference is I don’t provide anything incomplete to what I said it was going to be or for $15.. haha…
Correct the fileset and alert me to its availability or refund me. I’m quite done discussing this issue with you.
Hi again!
Lets agree to disagree. We had 15 000+ customers and I disagreed with maybe 3 of them including you so please dont take this lightly. For all I know you just want a refund and are looking for an angle to get it – I will never know for sure. I think we need a 3rd party to step in because there is nothing more to discuss between us two, we both made our points. Please ask for a refund at Envato Support (only they can do it anyway) and describe the issue. If they feel the refund is possible in your case then they will refund you. Enjoy your weekend and good luck with your project.
Thanks and cheers! 
I do agree that we disagree. However, I would question why you wouldn’t take the clear option and just deliver a complete fileset to me as well as your future customers. That’s all I ask.. I gave you options.. both simple options… 61 characters and maybe 5 minutes of your time to copy the demo to the purchasable download or initiate a $15 refund.. which I could careless about .. its $15.. I’m more concerned with you holding yourself to higher standard and being accountable for your work and misrepresentations.
Hi there!
a) The HTML_ONLY version is not written by hand, it is generated from the PHP version using some complex custom written generator. So I would have to think of a way to incorporate this in an unobtrusive way to the PHP version as well where it would look a little out of place. Maybe even rewrite the generator itself. Then I would have to tag it under version control, pack it, upload it to Envato FTP, fill-in the review form and send it for review again. Its not 5 minutes if you want to do it properly, its much more actually. I understand you dont know this background – I didnt want to bother you with these details.
b) I am still not convinced that this update would be of any real value to an already great product – at least not so much to warrant me going through point A just because of this. Not to mention the HTML_ONLY version is only half of your purchase and the one that probably gets used less than the other half, the PHP version.
c) The way you have reported your concern for the first time, talking about refunds and our laziness, that was really off putting to say the least. You were quite disrespectful. No money in the world entitles you to such behaviour over such a small concern.
So there you have it, if you combine these 3 points together I came to a conclusion of not doing this. Hope this helps to clear the reason behind this decision. If there will be a need to do an important update, I will re-visit this idea and do it while I am at it, but not now because of the above points, especially a) and b).
Thanks and cheers! 
You can rest assured that this path is the exact path I expected you to take. The lazy path. The inconsiderate path. The ” I already have the money so.. so what” path. No worries. Its a small thing. Enjoy.
You too, bye.
You have also error, loading this URL:
http://demo.freshface.net/file/bt/wp/wp-content/plugins/contact-form-7/images/ajax-loader.gifHi there!
Thank you for noticing us. Could you be please little more descriptive about where we can found this error ? I checked the website and wasn’t able to identify that
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
I don’t know where I find this, I have already solved it. Thanks
Hi there!
I’m really happy to hear that. Feel free to contact us in case of any questions or problems.
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Hello,
how can I show zoom controls on Google Map?
I did this:
zoomControl: true
but nothing happenes!
Hi there!
If you mean the Google Maps in Page, then there is a option to select the zoom, default to 16. If you mean google maps somewhere else, could you please tell us where ?
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Yes I mean Google Maps in jquery.gmaps.js for contact page. There is no zoom controls. This is my code:
var map = new google.maps.Map($map0, { zoom: $map.data(‘gmap-zoom’) || 16, zoomControl: true, //I ADDED THIS LINE scrollwheel: true, //I ADDED THIS TO TRUE center: position, mapTypeId: google.maps.MapTypeId.ROADMAP,
And also scrollwheel is not working!
Hi there!
These maps can be configured directly in page writepanels.
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS
Excellent template. Well done. 
Hi there!
Thank you very much, we are really happy that you like it
Feel free to contact us in case of any questions or problems 
Thanks and cheers! 
—freshface
SUPPORT TOOLS
Big fan of your work starting back when I was in college. I do miss your freshface avatar though!
Hi there!
Haha, yes, the old logo is indeed missed by many
Too bad it doesn’t fit anymore with the products we are about to release in 2014/15. We needed something more simple.
I am a fan of your work as well, you have one of the best email templates around.
Thanks and cheers! 
—freshface
If you like the item and want to support us, please consider rating it in “My Account -> Downloads”.
SUPPORT TOOLS